About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Heartis Suwanee

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4055 Suwanee Dam Rd, Suwanee, GA 30024

For pricing & availability:
(866) 374-4058
8.7
Review score
28 reviews
Add review
8.7
Review score
28 reviews
5 star
57%
4 star
25%
3 star
7%
2 star
7%
1 star
4%
See all reviews
8.7
Review score
3018 reviews
85 facilities
Heartis Suwanee
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Heartis Suwanee community exterior
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David Wallace family
-
Child of resident/client
5.0
Heartis Suwanee review
All a number 5. However, all of the assisted living facilities are understaffed, so elderly may not be getting best care. Based on the experience, we would recommend Heartis Suwanee to other families.

About the facility
Heartis Suwanee

Find full retirements at Heartis Suwanee with options for independent living, assisted living, and memory care. Located in Suwanee, Georgia, this community’s inviting, complex-style campus showcases modern interiors and lies near Suwanee Town Center with lots to enjoy.

Community amenities and services

This community was designed with your loved one’s safety and well-being in mind. Knowledgeable staff, 24-hour emergency call systems, personalized assistance with activities of daily living (ADLs), and person-centered memory care create an optimal care environment for all residents. Heartis Suwanee also offers maintenance-free apartments with weekly housekeeping and laundry services as well as scheduled transportation.

With an elegant atmosphere and chef-prepared meals, residents can dine in a restaurant-style setting in the comfort of their own home. Entrées are made to order with anytime dining, and grab-and-go items are also available at the community’s on-site bistro and coffee bar.

After a fresh meal, residents have ample ways to spark their interests and do as they please. Unwind with a drink at the bar lounge during happy hour, get creative in the art studio, watch favorite films in the theater, join exercise classes in the fitness center, stroll along landscaped walking paths, or explore your surroundings with assistance from the community’s concierge service.

Living...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Heartis Suwanee

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heartis Suwanee

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Heartis Suwanee community exterior
Heartis Suwanee

4055 Suwanee Dam Rd, Suwanee, GA 30024

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8.7
Review score
28 reviews
8.7
Review score
28 reviews
5 star
57%
4 star
25%
3 star
7%
2 star
7%
1 star
4%
9.2
Review score
31 reviews
9.2
Review score
31 reviews
5 star
71%
4 star
26%
3 star
0%
2 star
3%
1 star
0%
9.2
Review score
32 reviews
9.2
Review score
32 reviews
5 star
65%
4 star
19%
3 star
16%
2 star
0%
1 star
0%
8.6
Review score
60 reviews
8.6
Review score
60 reviews
5 star
44%
4 star
27%
3 star
13%
2 star
3%
1 star
13%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Heartis Suwanee

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Professional Chef
  • Room Service
  • Vegetarian
  • Vegan
  • Restaurant Style Dining
  • Guest Meals
  • Gluten-free
  • Kosher
  • Low / No Sodium
  • Organic
  • Special Dining Programs
  • Meals Provided
  • International Cuisine
  • No Sugar

Room Amenities

  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Full kitchen
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Meeting Room
  • Computer or Media Center
  • Central Fireplace
  • Private Bath
  • Outdoor Common Areas
  • Outside Patio
  • Library
  • TV Lounge

Recreational areas

  • Arts and Crafts Center
  • Movie or Theater Room
  • Piano or Organ
  • Swimming Pool
  • Raised Garden Beds
  • Billiards Lounge
  • Game Room
  • Fitness Center

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Trivia Games
  • Devotional Activities Offsite
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Mormon/LDS Services
  • Water Aerobics
  • Other Religious Services
  • Visiting Chaplain or Priest
  • Day Trips and Outings
  • Dances
  • Cooking Classes
  • Activities Off-site
  • Brain fitness / Dakim
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Wii Bowling
  • Wine Tasting
  • Birthday Parties
  • Live Musical Performances
  • BBQs or Picnics
  • Art Classes
  • Live Well Programs
  • Activities On-site
  • Intergenerational Programs
  • Gardening Club
  • Stretching Classes
  • Happy Hour
  • Catholic Services
  • Protestant Services
  • Jewish Services
  • Live Dance or Theater Performances
  • Holiday Parties

Reviews

for Heartis Suwanee

8.7Review score28 reviews
8.7
Review score
28 reviews
5 star
57%
4 star
25%
3 star
7%
2 star
7%
1 star
4%
Write a review
A Place for Mom has scored Heartis Suwanee with 8.7 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Heartis Suwanee has 28 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.8
Friendliness
4.7
Care Services
4.2
Staff
4.5
Meals & Dining
4.2
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored Heartis Suwanee with 8.7 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Heartis Suwanee has 28 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Logo for Integral Senior Living Management Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 28 reviews
John M - Toured community
Independent Living
November 25, 2024
5.0
a great community
I have had a great experience at Heartis. The staff members are always smiling and happy to help with anything we need. The residents seem to have a lot of options to participate in throughout the day; i have seen exercise classes, movie theatre parties, events in the courtyard, a car show, and bus trips. I would definitely recommend
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
David Wallace family - Family/friend
Assisted Living
November 11, 2024
5.0
Verified Review
Heartis Suwanee review
All a number 5. However, all of the assisted living facilities are understaffed, so elderly may not be getting best care. Based on the experience, we would recommend Heartis Suwanee to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Melanie P - Resident/client
Memory Care
October 19, 2024
2.0
Would not recommend
My mom was in memory care at Heartis Suwanee and the care was below average. In the short time my mom was there, she had bruises and skin tears on her arms and leg, with no explanations of how they happened so we could prevent in future. Her medication was mismanaged and we couldn’t get any follow up on our concerns from staff or directors. I wouldn’t recommend this place for your loved one. We couldn’t trust our mom in their care.
Cleanliness
4
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Anonymous - Resident/client
Assisted Living
August 16, 2024
3.0
Verified Review
Things to consider
Most importantly is the possible rate the rent could go up each year. Those surprises are not good!
Cleanliness
3
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
John A - Family/friend
Assisted Living
February 14, 2024
3.0
Verified Review
Peace of mind
Right now, most likely due to staff changes, their internal communication between employees needs to improve. But, my mother is happy, and is being well taken care of.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Barb B - Resident/client
Independent Living
January 9, 2024
5.0
Verified Review
highly recommend
They are incredibly good at remembering names and always friendly. They also have answers for ones questions and so willing to take the time to be helpful. I would certainly recommend Heartis Suwanee to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Melanie - Family/friend
Assisted Living
November 17, 2023
5.0
Verified Review
HEARTIS feels like Home
HEARTIS at Suwanee still looks like a brand new facility! Beautifully designed and spacious apartments. The community common areas are delightfully decorated and warm enjoyable spaces! The chef features fine dining restaurant quality meals that residents and families all enjoy! Friendly and caring staff all around from Executive Leadership, Medical Staff all the way to the care team! Highly recommended and a very happy resident now resides there and calls HEARTIS ... Home!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Resident/client
Independent Living
August 30, 2023
5.0
Verified Review
When it's time to relax and get back to you
I am currently a resident at Heartis Suwanee and everything here has been great for me so far. The cleanliness and friendliness are great. The staff are very helpful and friendly. The value for cost is great. I would highly recommend Heartis Suwanee to family and friends.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 2, 2023
4.0
Verified Review
Review for Heartis Suwanee
Management has been wonderful. The campus is clean, bright, modern. There are not enough activities for friendship building, the residents don't seem to be very active or friendly. Staff will openly gossip and use names with other residents. We picked this community because of the location and cost.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
4
Anonymous - Family/friend
Memory Care
May 25, 2023
1.0
Verified Review
Tour experience
I think that I would rate Heartis memory care management as the worst memory care management that I've experienced. It has some good employees but overall, because of the management team, it isn't a good place for seniors who need memory care at all. The only good thing about Heartis was that compared to [facility name removed], there were less hospitalizations due to UTI's and it was acceptably clean compared to [facility name removed], which smelled like urine about 5 years ago when my loved ones resided there.
Response from Heartis Suwanee
May 26, 2023
Hello we appreciate your feedback and would like to understand your experience. Would you please give me a call at 832-381-6421. Thank you
Dr. M Golden - Resident/client
Assisted Living
May 23, 2023
5.0
Verified Review
Review for Heartis Suwanee
My decision was based 80% on the smiles and mood of residents. When I moved here, it quickly felt at"Home". Recommend highly because if there is an issue, they own it, and fix as soon as possible.Go visit, at lunch time. Ask a resident. It is Home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
May 18, 2023
4.0
Verified Review
Our experience at Heartis Suwanee
Heartis Suwanee is very clean. The amenities are nice. No Covid vaccination was a big plus for us. Food and food service has been extremely disappointing. Very long hallways are difficult to navigate for many independent living residents. Significant, unexpected, off-cycle price increase was not appreciated and no change in services or quality for the $$. Apartment sizes and accommodations are above average with what we saw elsewhere.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
1
Activities
3
Value for Cost
3
Edward - Resident/client
Independent Living
April 28, 2023
5.0
Verified Review
Heartis Suwanee review
I live here and what I like most is the location, the privacy and my apartment design. It has high ceilings, good lighting and good security. I just finished 35 rounds of radiation and rounds of chemo therapy for throat cancer and the kitchen staff makes me 4 egg cheese omelets. That is about all I can eat right now along with ice cream. I have stayed in four communities and Heartis Suwanee is a step above all the rest.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
2
Anonymous - Family/friend
Assisted Living
April 20, 2023
5.0
Verified Review
Assisted Living at Heartis in Suwanee
My stepfather was at Arbor Terrace for the initial 2 months and then moved to Heartis for last 6 months. He moved to Georgia from Maryland because cost of assisted living was less expensive in Georgia. Heartis is a beautiful newer facility. Very clean and staff are very friendly and caring. I loved the place. Food was very good too. Overall a very good feeling place! Arbor Terrace was also very nice but due to distance for family to travel to visit him- we decided to move him to Suwanee. My stepfather's health deteriorated quickly and was unable to get along on his own and ended up in the hospital and rehab for long periods. He never really had the opportunity to get out of his room at Heartis and enjoy people and activities. If he was at Heartis longer as a normal assisted living resident- we could evaluate better. It is a great place if you are able to care for yourself more. His level care increased quickly and the staff tried very hard to meet his needs. My major observation about all assisted living places is that as the level of care increases and resident becomes incapacitated - assisted living staff are stretched too thin to provide highest level of care. Also the design of most assisted living places is not conducive to elderly people. Long corridors - big hikes to the restaurant. Also rooms should never have carpet- difficult for wheelchairs. I would highly recommend Heartis but family must be prepared to help and supplement care as loved one demands more care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Toured community
Assisted Living
October 21, 2022
5.0
Verified Review
Community Tour
I thought Heartis Suwanee was great - no problems that I saw. We were just able to find some perks at a different community - a bigger room in a brand new facility with a hydrotherapy pool. But Heartis Suwanee was a very nice place. No complaints based on our tour.
anonymous - Family/friend
Memory Care
September 13, 2022
5.0
Verified Review
Would Recommend. They do a really good job with memory care.
Especially compared to the community we came from, my loved one is getting very good care at Heartis and overall is doing well. They made the transition extremely easy and a very good experience for us, and they have provided a lot of support and follow-up. The facility is very clean and very modern. The aesthetic is maybe a little sterile in the common areas and could be homier. But they have great attention to detail and follow-up.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 5, 2022
4.0
Home
I would say that Heartis is very elegant in style. The staff is nice but does have room for improvement when it comes to caring for those higher level residents. The leadership has been very responsive to concerns and is willing to do what it takes to ensure that my loved one is well cared for.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Independent Living
April 15, 2022
4.0
Verified Review
Would Highly Recommend
We've been really happy with Heartis Suwanee. Mom seems to be happy there as well. The community and the folks there are very friendly. There are a lot of options for things to do. The only negative thing is the food has not been the best in taste and selection.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
3
Value for Cost
4
anonymous - Family/friend
Assisted Living
April 13, 2022
5.0
Verified Review
A place for your loved one to thrive
The staff members and their care services have been fabulous. The meals and dining experience has been great. Our loved one has never really been a joiner but the staff do a great job encouraging our loved one to participate in different activities. They have chair exercises, bingo, word games, movie nights and they take them out on their shuttle for sight seeing. The apartments are easily accessible with great closet space and a full refrigerator. Based on our experience so far we would recommend this community to others,
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
April 7, 2022
4.0
Verified Review
great staff
Our loved one seems to be enjoying the meals and dining service, we have had a couple meals ourselves and they are satisfying. We have been presented with a lot of different activities and when we first met with the activities director she is very thorough. The value for the money is right on par for what you are receiving.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Viewing 1-20 out of 28 reviews

Neighborhoods
around Heartis Suwanee

See what the neighborhood has to offer and what’s nearby:
Heartis Suwanee in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Georgia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Georgia regulations for Assisted Living.

Frequently Asked Questions
about Heartis Suwanee

Heartis Suwanee offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heartis Suwanee 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (770) 614-6601 to reach a resident at Heartis Suwanee.

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Studio, 1bd, 2bd, Semi-Private
UNIQUELY AFFORDABLE CAREFREE RETIREMENT LIVINGCarefree retirement living means knowing that all services are included and available to you. • Fully-equipped alcove, one bedroom, and two bedroom apartments • Superb cuisine • State of-the-art Fitness Center• Fully-equipped Theatre with...
Photo of The Villas at Canterfield

The Villas at Canterfield

815 Atlanta Highway, Cumming, GA 30040
Starting at $X,XXX+ monthly
9.2
Review score
67 reviews
9.2
Review score
67 reviews
5 star
52%
4 star
30%
3 star
9%
2 star
3%
1 star
6%
Studio, 1bd, 2bd, Detached Cottages / Bungalows, Semi-Private
The Villas at Canterfield is a senior living community located in a quiet, upscale and unique neighborhood in Cumming, Georgia which is in Forsyth County. It was planned for convenience and offers a luxury home atmosphere with a world class standard of living. The community has spacious,...
Celebration Village Forsyth community exterior

Celebration Village Forsyth

3000 Celebration Blvd, Suwanee, GA 30024
Starting at $X,XXX+ monthly
5.4
Review score
18 reviews
5.4
Review score
18 reviews
5 star
44%
4 star
33%
3 star
6%
2 star
6%
1 star
11%
Studio, 1bd, 2bd, Semi-Private
Celebration Village is a Masterpiece Senior Living Community that promotes individualized growth in older adults. We do this by facilitating areas of engagement through spiritual, intellectual, physical and social enrichment. Celebration Village Forsyth has 5 distinct neighborhoods: Active Adult...
Photo of Chapters of Buford

Chapters of Buford

4355 S Lee St, Buford, GA 30518
Starting at $X,XXX+ monthly
6.3
Review score
9 reviews
6.3
Review score
9 reviews
5 star
22%
4 star
22%
3 star
22%
2 star
23%
1 star
11%
Studio, 1bd, 2bd
Live life to the fullest in South Lee Buford. Select your apartment or cottage and make it your own. Each apartment has abundant natural light, space and kitchenettes. Cottages feature full-kitchens with up-to-date appliances. Sit on the porch of your cottage and connect with neighbors around the...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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