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VERIFIED PARTNER
75 E Canal St, Hershey, PA 17033
For pricing & availability:
5 star
32%
4 star
28%
3 star
16%
2 star
4%
1 star
20%
8.4
Review score
1439 reviews
44 facilities
1414 Photos available
3131 Floor plans available
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Ted Evans
-
Spouse or partner of resident/client
4.0
The working staff were really good caring people.
The working staff were very good and caring people, and eager to please. I was very disappointed with the Sales staff and the Health Director. My wife spent two consecutive periods in Respite Care. Her son and I wanted to explore the options of her staying on being as she is no longer able to do household chores being thst she must use a walker to get around. She was and still is, a fall risk and really shouldn't be alone. I am employed by the and Federal government and work 5 days per week. I work from home three days and in our Harrisburg office two days. I repeatedly left phone messages asking for the Salesperson and the Health Director to contact me (or her son) to discuss Care options, but one week prior to her leaving Harmony I finally received a call from [name removed]. He said that he had been ill and had a backlog of messages to return, and would get back to me...but he never did. I did have a good working relationship with [name removed] who is the Assistant Health Director.
About the facility Harmony at Hershey
Harmony at Hershey offers residents independent living, assisted living, and memory care. Tucked away in Hershey, Pennsylvania, home of the Hershey’s chocolate bar, this community is perched on beautifully manicured grounds. Focusing on improving seniors’ quality of life, their team works diligently to help seniors lead more active and fulfilled lifestyles for longer. This friendly community blends a holistic approach with warm, compassionate service, creating a comfortable and supportive environment for your loved one to get the care they need.
Community Amenities and Services
Harmony at Hershey’s team of caregivers provide routine housekeeping, laundry, and beautician services, so residents can simply relax and enjoy the community’s beautiful campus and amenities. Their team also manages residents’ medications and provides specialized care for those with diabetic, incontinence, and, of course, memory care needs. Plus, on-site professional healthcare and various types of therapy ensure timely quality service.
A good meal can make the best welcoming committee. That’s why Harmony’s dining program implements irresistible, chef-prepared cuisine in a sophisticated restaurant-style atmosphere where residents can connect, engage, and be totally catered to. Nutritious and flavorful breakfasts, lunches, dinners, and snacks are available throughout the day so residents can simply eat when they feel hungry.
With state of the art...
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Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for Harmony at Hershey
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
Independent Living
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1 Bedroom
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Harmony at Hershey
75 E Canal St, Hershey, PA 17033
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7.8
Review score
25 reviews
7.8
Review score
25 reviews
5 star
32%
4 star
28%
3 star
16%
2 star
4%
1 star
20%
10
Review score
59 reviews
10
Review score
59 reviews
5 star
73%
4 star
15%
3 star
5%
2 star
0%
1 star
7%
9.6
Review score
90 reviews
9.6
Review score
90 reviews
5 star
76%
4 star
22%
3 star
2%
2 star
0%
1 star
0%
9.5
Review score
96 reviews
9.5
Review score
96 reviews
5 star
55%
4 star
31%
3 star
4%
2 star
5%
1 star
5%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Harmony at Hershey
Healthcare Services
- Memory Care
- Medication Management
- Staffing & Ancillary Services
- Incontinence Care
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Low / No Sodium
- Professional Chef
- Guest Meals
- Restaurant Style Dining
- Room Service
- Meals Provided
- No Sugar
Room Amenities
- Full kitchen
- Kitchenette
- Respite or Short Term Stays Offered
- Air Conditioned
- Private patio, deck, or balcony
- Wheelchair Accessible Showers
- Handicap Accessible
- Ground Floor Units
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
- Bar or Pub
Transportation & parking
- Transportation at Cost
- Resident Parking Available
- Uncovered Parking
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Common areas
- Meeting Room
- Barber Shop
- Computer or Media Center
- Indoor Common Areas
- Beauty Salon
- Library
- Central Fireplace
- Outdoor Common Areas
- Outside Patio
- Private Bath
- TV Lounge
Recreational areas
- Piano or Organ
- Arts and Crafts Center
- Movie or Theater Room
- Fitness Center
- Raised Garden Beds
- Billiards Lounge
- Game Room
Services
- Housekeeping
- Beautician
- Grocery Shopping and Errands
Languages spoken
- English
Activities
- Live Musical Performances
- Bible Study Group
- Birthday Parties
- Tai Chi
- Cards / Pinochle Club
- Quilting or Sewing Club
- BBQs or Picnics
- Day Trips and Outings
- Art Classes
- Community Service Programs
- Educational Speakers / Life Long Learning
- Trivia Games
- Wii Bowling
- Devotional Activities Offsite
- Yoga / Chair Yoga
- Pet-focused Programs
- Christian Services
- Book Club
- Protestant Services
- Current Events Club
- Happy Hour
- Light Therapy Programs
- Walking Club
- Karaoke
- Activities Off-site
- Holiday Parties
- Live Dance or Theater Performances
- Activities On-site
- Men's Club
- Resident Band or Musicians
- Choir / Singing Club
- Dances
- Intergenerational Programs
- Stretching Classes
- Gardening Club
- Cooking Classes
- Bridge Club
Reviews
for Harmony at Hershey
Write a review
A Place for Mom has scored Harmony at Hershey with 7.8 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Harmony at Hershey has 25 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
4.0
Friendliness
4.1
Care Services
3.3
Staff
3.6
Meals & Dining
3.5
Activities
3.9
Value for Cost
3.2
A Place for Mom has scored Harmony at Hershey with 7.8 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Harmony at Hershey has 25 reviews with an average "overall experience" of 3.5 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 25 reviews
Ted Evans - Family/friend
Assisted Living
December 5, 2024
The working staff were really good caring people.
The working staff were very good and caring people, and eager to please. I was very disappointed with the Sales staff and the Health Director. My wife spent two consecutive periods in Respite Care. Her son and I wanted to explore the options of her staying on being as she is no longer able to do household chores being thst she must use a walker to get around. She was and still is, a fall risk and really shouldn't be alone. I am employed by the and Federal government and work 5 days per week. I work from home three days and in our Harrisburg office two days. I repeatedly left phone messages asking for the Salesperson and the Health Director to contact me (or her son) to discuss Care options, but one week prior to her leaving Harmony I finally received a call from [name removed]. He said that he had been ill and had a backlog of messages to return, and would get back to me...but he never did. I did have a good working relationship with [name removed] who is the Assistant Health Director.
Anonymous - Family/friend
Assisted Living
November 7, 2024
Do not recommend
They were horrible.
The facility is new and so very clean, but due to the issues with his meds sent him to hospital on a couple of occasions. I would not recommend them to anyone.
When I visited I found medicine that should have been filled 30 days prior, a blood pressure pill on the floor. We paid for them to handle meds and they did it poorly could have killed him.
Anonymous - Family/friend
Memory Care
September 26, 2024
Very clean
Staff was very kind and helpful. Very clean, it looks like a hotel. I would definitely use them again if needed. Just like home, but better.
Anonymous - Family/friend
Memory Care
July 25, 2024
Overall pleased
They do have ad addition of hospice care if needed.
Staff is typically very friendly but there does seem to be a good amount of turnover+ seemingly many others leaving Harmony for other facilities giving perceptions of uncertainty for the future.
Anonymous - Family/friend
Memory Care
June 7, 2024
Our Experience
I would say that this a glorified elder apartment. The move in was horrible--the room wasn't clean, lost paperwork. There is no communication with the families. Turnover is constant. Generally it looks clean, but my mom's apartment doesn't get vacuumed regularly--to the point I think I need to bring in a vacuum. No one empties the fridge and the trash can stays in the room for days. Laundry service is questionable. We have towels, clothing that aren't my mom's. The staff for meals are friendly enough, but they don't take direction like softer, easy to chew foods work better for my mom. They let her choose and then she can't eat it. That said, she's still gaining weight so she's finding something to eat. They seem to base care around a metric, and by care I really mean charges. I've found that even when we met with the staff and explained that she needed reminders to go to activities, they increased her rate, but still don't remind her. Trying to get re-evaluated is at least a 6 month process. Fortunately, she seems to be safe and she has remained healthy (minus the dementia). The process was so traumatic for both my mom and our family, we're terrified to try again. We do plan to bring her back home when socializing doesn't seem to be an added value in her life and she needs real care. Would I recommend? Again, maybe if all the loved one needed was an apartment with 24 hour staff available.
Response from Harmony at Hershey
September 9, 2024
We are sorry your experience was not what you expected. We strive to do our best each day and would appreciate an opportunity to learn more about your specific experience. We would be happy to reach out to you, please email us at info@harmonyseniorservices.com.
Bill - Family/friend
Assisted Living
May 23, 2024
Review for Harmony at Hershey
Staff was very friendly. I would recommend to others.
Lynn - Family/friend
Assisted Living
March 28, 2024
Slightly disappointed.
We choose Harmony at Hershey for my mom as it was very close to me and I could easily go to visit.
While it has taken my mom a bit of time to get acclimated to the facility it too has taken me some time to get used to it. As a nurse I expect a certain level of care for my parent and am slightly disappointed.
While many of the care staff are attentive to my Moms needs there are several that are not. I find myself needing to give “in services”to several staff regarding oxygen therapy, how to encourage my mom to join in on activities among other things . I feel that many of the staff lack education. I find myself leaving notes so that the staff does certain tasks (being sure there is water near where mom is sitting, having her phone within reach of her, having her in the sitting position rather than the reclining position when she eats meals in her room, just to name a few)
While it is not the perfect situation for my mom it is the best situation at this time.
Response from Harmony at Hershey
April 25, 2024
We appreciate you taking the time to provide your feedback and willingness to share your experience.
Anonymous - Family/friend
Assisted Living
March 26, 2024
Extremely friendly
Everyone that works there could not be any nicer!
My mom does not like the food, but it is hard to please everyone when everyone's taste is different.
I would recommend Harmony at Hershey to others looking.
Response from Harmony at Hershey
April 25, 2024
Thank you for your positive review! We appreciate you taking the time to provide your feedback and willingness to share your experience.
Anonymous - Family/friend
Assisted Living
March 14, 2024
Review for Harmony at Hershey
There's a male aide that is very patient & kind to the residents. Staff turn over has happened 3x since we came.My pet peeve is that there's hardly any activities for them to participate in. Their rooms are supposed to be cleaned but I doubt they are .
Response from Harmony at Hershey
April 25, 2024
We appreciate you taking the time to provide your feedback and willingness to share your experience.
Debbie
Assisted Living
February 6, 2024
Proceed with Caution
My parents intended to join the community. They met with the nurse, who was a lovely person, and learned that their level of care would be determined AFTER they moved in. My Dad became very anxious about the uncertainly of the cost. We informed Harmony that they would not proceed with moving there. Harmony did not return any part of the Community fee ($[removed]) because my parents did not give notice within 72 hours (they didn't even meet the nurse within 72 hours!). Communication became difficult with lack of response to text, email or phone. Finally an email was sent stating they would be "released" from the contract and that Harmony would "waive" the community fee if they changed their mind. There is legal and ethical and while they might have been legally within the contract terms they were certainly unethical by deceiving seniors.
My parents never moved there so I can't comment on the care provided.
Response from Harmony at Hershey
April 25, 2024
Hello, We are taking this situation very seriously and have escalated your review to the Harmony leadership team. Please contact us at info@harmonyseniorservices.com with your contact information, so we may reach out to you personally.
Anonymous - Family/friend
Memory Care
August 1, 2023
Nice Senior Living Facility with less than hoped for Senior Care
After you sign the paperwork, there is really no contact person. No one guiding you through the move in process. I was told there would be an activity or another resident would be my loved one's buddy. Neither happened. Nobody from the facility calls to give updates, no team meetings. It may be great for a family not dealing with a senior with dementia, but for us it's been frustrating. They could work with the family to develop a care plan that makes sense. They could be more transparent as to exactly what their personnel does for our loved one. They could have a contact person that could call with updates/concerns or have an e-mail to communicate things like appointments/visits/new concerns. My loved one has been here for a couple of months and I have yet to have any of my concerns addressed. Currently, I would recommend this facility to someone who only needs Assisted Living.
Response from Harmony at Hershey
August 2, 2023
We are investigating this situation and have escalated your review to our Harmony leadership team at the home offices. Please contact us at info@harmonyseniorservices.com with your contact information, so we may reach out to you personally.
Brenda - Family/friend
Assisted Living
May 30, 2023
My Husband Resides Here
I'd recommend it because first & foremost I feel it's a safe place. I'm not sure about activities because every time I ask for a schedule they don't have one.
I like the FB aspect because you can see the residents & activities. I'd warn them though that the price is higher than others.
Response from Harmony at Hershey
June 1, 2023
Hello, Thank you for taking the time to review Harmony! The activities calendar is always on our website right here: https://www.harmonyseniorservices.com/senior-living/pa/hershey/east-canal-st/activities-events, just click the level of care and see their planned events.
Have a great day!
Anonymous - Family/friend
Assisted Living
May 12, 2023
Promises not kept
Before you commit, they promise you the world, and they're so convincing ! Great smoozers !
It would take three weeks sometimes to get the room clean and that's after persistence of asking.
If you need to talk to somebody, they're always in a meeting unavailable!
Doctors not available!
Quality care not there!
The food was good and the activities were good! And it ends there!
Value for the money zero !
Response from Harmony at Hershey
May 15, 2023
We are sorry to hear about your experience at our community. We would like to apologize and would appreciate the opportunity to learn more about your specific situation. Please email us at info@harmonyseniorservices.com when it is most convenient or let us know how we can connect with you. We look forward to hearing from you.
anonymous - Family/friend
Memory Care
April 26, 2023
The opposite of family orientated
Harmony at Hershey was not the right environment for our loved one, and they did not communicate with us at all. There was not enough staffing and anytime we would reach out with questions or concerns it's like they were running away from you, they didn't want to talk to us. Our loved one needed more care then what she had received. We felt the staff and doctor would not listen to us. However the activity people were absolutely wonderful.
Response from Harmony at Hershey
April 27, 2023
We are sorry to hear about your experience at our community. We would like to apologize and would appreciate the opportunity to learn more about your specific situation. Please email us at info@harmonyseniorservices.com when it is most convenient or let us know how we can connect with you. We look forward to hearing from you.
Anonymous - Family/friend
Memory Care
April 21, 2023
There is real harmony at Harmony
The meals were great at Harmony at Hershey, I ate there with my wife quite a few times to encourage her to eat a full meal. Her room was well kept. [name removed] was super helpful after my wife passed away. I went back and gave almost all of the staff who took care of my wife 40 dollars in a thank you note. The Memory Care goes for half of the price of many other places.
Response from Harmony at Hershey
April 24, 2023
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience. We strive to provide a caring, loving environment at our communities and we appreciate your trust in caring for your loved one. If you ever need anything please don’t hesitate to reach out!
Brook H - Family/friend
Memory Care
April 6, 2023
Highly recommend Harmony
When looking at places, this facility just felt right. What sticks out most about Harmony at Hershey is the care they showed towards my mom before she passed away, I'll never forget that. I would recommend this facility to others.
Response from Harmony at Hershey
April 6, 2023
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience. We strive to provide a caring, loving environment at our communities and we appreciate your trust in caring for your loved one. If you ever need anything please don’t hesitate to reach out!
anonymous - Family/friend
Independent Living
March 29, 2023
Harmony at Hershey
The facility is very new and very clean. They offer lots of various activities, it will be what the senior makes it. Food ok, seniorlicious; blandish. The staff wonderful except for one front desk clerk. Needs landscaping but very nice interior. The apartments are wonderful and have great amenities.
Response from Harmony at Hershey
March 30, 2023
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience. We strive to provide a caring, loving environment at our communities and we appreciate your trust in caring for your loved one. If you ever need anything please don’t hesitate to reach out!
Anonymous - Toured community
Assisted Living
September 7, 2022
My Tour Experience at Harmony at Hershey
This is a nice and new community. The staff felt cold during the tour when speaking to them.
Mike S - Family/friend
Assisted Living
May 3, 2022
In good hands
We went with Harmony at Hershey mostly because of the convenience of the location and the newness of the facility and how clean it was. It is also very well laid out. What has stuck out most to us is the staff, they are always willing to help out and listen to questions and concerns. I would definitely recommend them other families looking.
Suzanne - Family/friend
Memory Care
November 3, 2021
The surroundings are lovely
Harmony is a newer community so they are working out some kinks and getting their feet under them, but this has been the perfect place for our mother. The reason we chose this community was because our loved one could have her own apartment in memory care. She has her own bedroom, bathroom and a very nice living room. The meals and dining service is good, and we do know they have a lot of activities like bingo, arts an crafts and exercise classes. The staff are great and are really trying their best given the difficult circumstance.
Response from Harmony at Hershey
November 29, 2021
Thank you Suzanne. It is a pleasure to serve you and your family! Thank you for sharing your experience with others.
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Pennsylvania regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Pennsylvania regulations for Assisted Living.
Frequently Asked Questions about Harmony at Hershey
Harmony at Hershey offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Harmony at Hershey 7.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (717) 707-5610 to reach a resident at Harmony at Hershey.
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1bd, Studio, 2bd, Semi-Private
Oak Hill Village is a senior living community located in Middletown, a small borough in Dauphin County, Pennsylvania. You can find this sleepy little town next to the Susquehanna River. In town, you will find a variety of fine dining and casual restaurants to enjoy. Let yourself stroll through...
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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