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FirstLight Home Care of Asheville, NC

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370 N. Louisiana Ave., Suite D-1, Asheville, NC 28806

For services offered:
(866) 374-4058
4 reviews
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FirstLight Home Care of Asheville, NC
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FirstLight Home Care of Asheville, NC
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Dan
-
Child of resident/client
5.0
Very Friendly and Very Caring
I think they do a great job. The people I've dealt with are very outstanding. Their customer service is great. I have no complaints whatsoever. We had a little miscommunication hiccup at the beginning but were able to resolve. The first caregiver they sent disclosed that she was a rec

About the facility
FirstLight Home Care of Asheville, NC

Senior living options offered

Home Care

Pricing
for FirstLight Home Care of Asheville, NC

Total costs depend on select services and the level of care needed.

Base fees

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Starting rate
Starting at $XX/hr
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Overnight rate
Starting at $XX/hr
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Weekend rate
Starting at $XX/hr
*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

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FirstLight Home Care of Asheville, NC
FirstLight Home Care of Asheville, NC

370 N. Louisiana Ave., Suite D-1, Asheville, NC 28806

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4 reviews
9 reviews
20 reviews
4 reviews
Starting rate
Starting at $XX/hr
Starting rate
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Starting rate
Starting at $XX/hr
Starting rate
Starting at $XX/hr
Overnight rate
Starting at $XX/hr
Overnight rate
--
Overnight rate
Starting at $XX/hr
Overnight rate
--
Weekend rate
Starting at $XX/hr
Weekend rate
--
Weekend rate
Starting at $XX/hr
Weekend rate
--

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Household chores

Yes

Household chores

Yes

Household chores

Yes

Household chores

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available
Brochure not available
Brochure not available

Services
at FirstLight Home Care of Asheville, NC

Home Care

Services Offered

  • Bathing/Dressing
  • Companion Care
  • Doctor Visits
  • Errands/Shopping
  • Help with Eating
  • Housekeeping
  • Incontinence Care
  • Laundry
  • Light Exercise
  • Meal Preparation
  • Medication Reminders
  • Mobility Assistance
  • Oral Hygiene
  • Personal Care
  • Respite Care
  • Socialization/Emotional Support
  • Toileting
  • Transfer Assistance
  • Transportation

Caregiver Screening

  • Background Check
  • Driving Record Check
  • Drug Screening
  • Immunization Check
  • Reference Check

Caregiver Certifications

  • Certified Nursing Assistant (CNA)
  • First Aid and Emergency Care
  • Home Health Aide license (HHA)
  • Registered Nurse (RN)

Reviews

for FirstLight Home Care of Asheville, NC

Overall Rating
3.0
Cleanliness
1.0
Friendliness
4.0
Care Services
3.3
Staff
3.5
Meals & Dining
1.0
Activities
1.0
Value for Cost
2.8
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
Kathleen K - Resident/client
Home Care
January 27, 2024
1.0
Unprofessional
The owner of the company came out to do an assessment. He was unprofessional. He talked about being an alcoholic. The nurse was supposed to show up and she never did. He said we could start 24 hou care immediately but then called when care was supposed to start and they did not have a caregiver. It was a mess and cause me more trouble then it was worth.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from FirstLight Home Care of Asheville, NC
January 31, 2024
Dear Kathleen K., I've reviewed your comments. I don't recall ever meeting with you. Our RN and Executive Admin performs most all our assessments. Can you give me the date and time in which you indicated that I met with you? Thank you, -Andy Rickman
Anonymous - Family/friend
Home Care
April 20, 2022
2.0
Verified Review
FirstLight Is Not My First Choice
The agency was not professional and the experience was terrible. The caregivers was always late to the assignment. The company could never find a caregiver, and they couldn't find anyone until the last minute. The first night we had to call as no one showed, until we called. The company finally sent a caregiver who was a male, and this made my female loved one to feel unsafe along with the family. The company could never have the same caregiver over the course of time we used the service. Due to the poor service, we decided to no longer use the company.
Friendliness
4
Care Services
2
Staff
4
Value for Cost
1
Dan - Family/friend
Home Care
June 8, 2021
5.0
Verified Review
Very Friendly and Very Caring
I think they do a great job. The people I've dealt with are very outstanding. Their customer service is great. I have no complaints whatsoever. We had a little miscommunication hiccup at the beginning but were able to resolve. The first caregiver they sent disclosed that she was a recovering addict in our first meeting with her, which I commend her for, but another family member was a little offended. They promptly sent us another caregiver. I think they're very friendly and very caring about their patients. They haven't been able to provide much care since my loved ones won't allow them to. But anything they have done for us, grocery trips, things like that, they've done well.
Friendliness
5
Care Services
5
Staff
4
Value for Cost
5
anonymous - Family/friend
Home Care
March 31, 2021
4.0
Verified Review
Pleasant
I think they're a good company, and they work hard to please the families and the people they're caring for. I have a few issues with their staffing, but that could have been due to Covid. There was inconsistency in who would show up to provide care. For the most part they were prompt and had good communication. I would recommend them to others.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Viewing 1-4 out of 4 reviews

Frequently Asked Questions
about FirstLight Home Care of Asheville, NC

A Place for Mom has scored FirstLight Home Care of Asheville, NC 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (828) 505-4337 to reach a resident at FirstLight Home Care of Asheville, NC.

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Home Instead Senior Care enables the elderly to live independently. It’s at home where quality of life is enhanced without the stress of interrupted routines and changes in daily habits. Our non-medical CAREGivers provide one-on-one support and interaction that reduce feelings of isolation and...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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