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90 West Ave, Brockport, NY 14420
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Anonymous
-
Child of resident/client
4.0
Excellent caregivers, would not hesitate to recommend.
The care givers were excellent.
Had to keep after management to maintain cleanliness.
Activity schedule was posted but rarely executed. Not a problem for my mom since someone from our family was there every day to entertain her.
Overall I would recommend this facility to others.
About the facility Evergreen Place
Evergreen Place is a senior living community in Brockport, New York. This peaceful retreat offers beautifully landscaped grounds and gardens with raised garden beds. Sun-filled common areas await residents inside for activities such as movie nights, game nights, and fitness classes.
Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and memory care services. The pet-friendly community has studio and one-bedroom floor plans with spacious closets, walk-in showers, and individually controlled climate systems. Residents can enjoy amenities such as daily meals in the elegant dining room, complimentary transportation, and housekeeping services.
The community is within walking distance of shopping options available at the Northhills Shopping Centre and Brock Shopping Centre. Nearby dining ranges from pizza, sushi, and Italian to Indian cuisine. Popular attractions include McArthur Island Park, where residents can enjoy miniature golf at McArthur Island Mini Golf.
State Classification
Evergreen Place operates an enriched housing program, which in the state of New York includes provision of room and board, housekeeping, personal care, and supervision to five or more adults in a setting similar to independent living units.
Evergreen Place Inspection Reports
Related Articles:
Friendship, Food, and Peace of Mind: 5 Top Assisted Living Benefits
Read more
Senior living options offered
Assisted Living
Memory Care
Pricing for Evergreen Place
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Evergreen Place
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Compare
Evergreen Place
90 West Ave, Brockport, NY 14420
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9.3
Review score
55 reviews
9.3
Review score
55 reviews
5 star
42%
4 star
46%
3 star
5%
2 star
2%
1 star
5%
9.9
Review score
35 reviews
9.9
Review score
35 reviews
5 star
77%
4 star
11%
3 star
6%
2 star
3%
1 star
3%
8.2
Review score
8 reviews
8.2
Review score
8 reviews
5 star
74%
4 star
13%
3 star
13%
2 star
0%
1 star
0%
8.0
Review score
9 reviews
8.0
Review score
9 reviews
5 star
33%
4 star
45%
3 star
11%
2 star
0%
1 star
11%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
1
Memory Care
Care types offered
1
Assisted Living
Amenities at Evergreen Place
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Medication Management
- Memory Care
- Incontinence Care
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Restaurant Style Dining
- Low / No Sodium
- Guest Meals
- Pureed Meals
- Meals Provided
- Vegetarian
- No Sugar
- Special Dining Programs
Room Amenities
- Respite or Short Term Stays Offered
- Bath Tubs
- Ground Floor Units
- Handicap Accessible
- Air Conditioned
- Wheelchair Accessible Showers
- Kitchenette
- Wi-Fi/high-speed internet
- Garden View
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Uncovered Parking
- Property Convenient to Public Transit
- Resident Parking Available
- Transportation at Cost
Pets
- Cats Allowed
- Pet Care Available
- Dogs Allowed
Common areas
- Outside Patio
- Private Bath
- Indoor Common Areas
- Barber Shop
- Beauty Salon
- TV Lounge
- Outdoor Common Areas
- Library
- Central Fireplace
- Meeting Room
- Computer or Media Center
Recreational areas
- Billiards Lounge
- Raised Garden Beds
- Arts and Crafts Center
- Piano or Organ
- Jacuzzi
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- English
Activities
- Current Events Club
- Karaoke
- BBQs or Picnics
- Walking Club
- Catholic Services
- Devotional Activities Offsite
- Sensory-based Programs
- Activities Off-site
- Activities On-site
- Day Trips and Outings
- Other Religious Services
- Live Musical Performances
- Book Club
- Forever Fit
- Christian Services
- Dances
- Holiday Parties
- Yoga / Chair Yoga
- Live Well Programs
- Birthday Parties
- Devotional Activities On-Site
- Brain fitness / Dakim
- Reminiscence Programs
- Trivia Games
- Wii Bowling
- Bible Study Group
- Happy Hour
- Art Classes
- Cooking Classes
Reviews
for Evergreen Place
Write a review
A Place for Mom has scored Evergreen Place with 9.3 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Evergreen Place has 55 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.1
Friendliness
4.4
Care Services
4.1
Staff
4.0
Meals & Dining
4.0
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Evergreen Place with 9.3 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Evergreen Place has 55 reviews with an average "overall experience" of 4.1 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 55 reviews
Anonymous - Family/friend
Assisted Living
August 14, 2024
Evergreen Place Review
The staff is friendly and very helpful.
Highly recommend Evergreen Place.
Response from Evergreen Place
August 19, 2024
Thank you for your kind review of Evergreen Place and your high recommendation!
Anonymous - Family/friend
Memory Care
June 28, 2024
Excellent caregivers, would not hesitate to recommend.
The care givers were excellent.
Had to keep after management to maintain cleanliness.
Activity schedule was posted but rarely executed. Not a problem for my mom since someone from our family was there every day to entertain her.
Overall I would recommend this facility to others.
Response from Evergreen Place
July 3, 2024
Thank you for sharing your appreciation of our caregivers! We would like to learn more about your mother's experience after reading the details of your review. Please contact Julie Westcott, Executive Director of our community, at your earliest convenience by emailing jwestcott@pegasusseniorliving.com. We value the recommendation and look forward to hearing from you.
Rodney R - Family/friend
Memory Care
May 3, 2024
Nice place, nice people, just not much involvement. If there is they don't let family know how patient is doing.
People are friendly and nice to patients and families that come in to see the patient. Dinners are great. I just wished workers did more with the patients. More activities. Fun stuff and movement things to do. If Evergreen Place does have activities they should share more with family members to let them know what going on.
Response from Evergreen Place
May 8, 2024
Rodney - Thank you for your feedback about Evergreen Place Senior Living. We're glad to hear that you've had positive experiences with the friendly atmosphere and enjoyable dinners. We appreciate your suggestion regarding activities and agree that engagement and movement are important for one's well-being. Communication with family members is key, and we'll continue to strive for timely updates. Thank you for bringing this to our attention, and we hope to continue providing a welcoming and enriching environment for both residents and their families.
Deborah T - Family/friend
Memory Care
May 1, 2024
Evergreen Place Memory Care
The staff in the memory care unit is attentive and caring.
The food is healthy and looks good.
The director of memory care has daily activities for the residents.
The hair salon does a nice job!
Response from Evergreen Place
May 8, 2024
Deborah, thank you for sharing your positive experience with our senior living community! We're delighted to hear that our staff are attentive and caring, providing a supportive environment for our residents. It's fantastic to know that you find our food options healthy and appealing, and we're glad that the director of memory care is dedicated to providing engaging daily activities as part of our Connections program.
We're also pleased to hear that you're satisfied with the services provided by our hair salon. Ensuring our residents feel comfortable and well-cared for in all aspects of their daily lives is a top priority for us. If there's anything else we can do to further enhance your loved one's experience or if you have any suggestions for improvement, please don't hesitate to let us know. We're here to support you and your family every step of the way.
Anonymous - Family/friend
Assisted Living
April 5, 2024
Nice facility but needs more staff
The facility is well kept and residents rooms are clean and spacious. It's just understaffed as all facilities in the area. The staff that shows up are very helpful.
They are short staffed most weekends and holidays. They need more "reliable" care.
Response from Evergreen Place
April 9, 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our community well-kept and our residents' rooms clean and spacious. We understand your concerns regarding staffing levels, and will continue to actively ensure consistent and reliable care for our residents.
If you have any further suggestions or concerns, please don't hesitate to reach out to our leadership team directly at seniorlivingpegasus@gmail.com.
Anonymous - Family/friend
Memory Care
March 20, 2024
Recommended
My loved one is currently a resident at Evergreen Place and the experience has been very good overall for him. I would recommend this facility to others.
Response from Evergreen Place
March 22, 2024
Thank you for your kind feedback about Evergreen Place and for your recommendation! Please let us know if there is anything else we can do for you or your family.
Penny C - Family/friend
Memory Care
December 21, 2023
Wonderful facility and team
Shopping for adult care is a difficult undertaking that involves many difficult decisions. From the quality of service, administrative assistance, and impeccable grounds, I felt reassured choosing Evergreen Place for my loved one.
Response from Evergreen Place
December 26, 2023
Penny, thank you for your kind feedback about Evergreen Place Senior Living! It is an honor to serve your loved one here. We appreciate you taking the time to leave such a thoughtful review.
Izzy M. - Toured community
Assisted Living
December 19, 2023
Beautiful Community in Brockport!
I visited Evergreen Place for a tour and had a wonderful experience. The outside is very well kept and when I walked in I immediately felt welcomed. It looks as though everything from the floors to the paint have been updated. Residents appear to be happy, clean, and cared for. I loved watching staff interact with residents. They have such a warm and familial way of caring for them, and you could tell that there is genuine compassion for them. Although I am just researching options for down the line, I am comforted to know that when the time comes, Evergreen Place will be my choice.
Response from Evergreen Place
December 21, 2023
Izzy: Thank you for visiting Evergreen Place and sharing your wonderful experience with us. We're delighted that your tour left such a positive impression and that you felt welcomed from the moment you arrived.
Maintaining a warm and inviting atmosphere is essential to us, and we're thrilled that you noticed the care we put into our community. Our team loves providing compassionate care, and it warms our hearts to hear that their interactions resonated with you.
We understand the importance of researching options for the future, and we're honored that Evergreen Place stands out to you. When the time comes, we'll be here to provide the same warmth, care, and welcoming environment you experienced during your tour.
Should you have any further questions or if there's anything we can assist you with in the meantime, please feel free to reach out. We look forward to potentially welcoming you to Evergreen Place in the future!
Anonymous - Family/friend
Assisted Living
December 15, 2023
I think they need quicker food services. I personally would like a combination of easy living and more lively music and entertainment.
Response from Evergreen Place
December 17, 2023
Thank you for taking the time to share your thoughts with us; we appreciate your feedback. Your suggestions are invaluable, and we are committed to continuously improving to provide more enjoyable experiences for residents. To provide more details, we invite you to contact Julie Westcott, Evergreen Place's Executive Director, at jwestcott@pegasusseniorliving.com. Thanks again.
Lisa C - Family/friend
Assisted Living
December 9, 2023
Very pleasant
This is a very lovely environment with a friendly staff. The facility was very clean and pleasant. We were here for a craft show. Overall our experience here has been great. I would recommend more advertising of the craft show in the future.
Response from Evergreen Place
December 12, 2023
Lisa: We're delighted you enjoyed the friendly environment and cleanliness at Evergreen Place during the craft show. Thank you for your positive feedback! Your suggestion about advertising for future craft shows is noted, and we appreciate your recommendation!
Emily
Assisted Living
December 9, 2023
Great activities
They do amazing activities for the residents and get the community involved too! [name removed] is great at what she does! I have done 2 vendor shows here now and will be back again! I would definitely send a loved one here :)
Response from Evergreen Place
December 12, 2023
Emily: We're thrilled you've enjoyed the activities and vendor shows at Evergreen Place! We appreciate your involvement in our community events. Thank you for considering us as a place for your loved ones.
Shanya G - Toured community
Assisted Living
December 9, 2023
Great service
Comfortable and very family oriented environment; feels at home and amazing coverage and care. This facility is very clean and detail oriented; treat patients with upmost care and not only do they provide care but company also. From amazing activities to holiday events.
Response from Evergreen Place
December 12, 2023
Shanya: We're thrilled to hear that you feel at home in our family-oriented environment at Evergreen Place. Providing exceptional care, creating a clean and detailed space, and organizing engaging activities are our priorities. Thank you for acknowledging our efforts in ensuring a comfortable and caring atmosphere for our residents!
Tammy R
Assisted Living
December 9, 2023
A great facility
The facility is very clean and the staff is very friendly. All the residents are well taken care of and seem very happy to live there. the management staff are very helpful and all the caregivers really care for the residents they take care of.
Response from Evergreen Place
December 12, 2023
Tammy: We're delighted to hear about your positive experience at Evergreen Place. Maintaining a clean environment and ensuring the happiness of our residents are our top priorities. Our staff, from management to caregivers, is dedicated to providing exceptional care and support. Thank you for your kind words!
Lindsey
Assisted Living
December 9, 2023
Amazing
We Came for Santas breakfast with kids and everyone was so sweet and we had a great time. [name removed] is the best! Everything was beautiful and clean. So great to do events like this, the joy in the room was so nice
Response from Evergreen Place
December 12, 2023
Lindsey: We're thrilled you had a wonderful time at Santa's breakfast! Creating joyful events for families is a delight for us. Thank you for your kind words about our team members and appreciating the cleanliness and beauty of our space. We're glad you enjoyed the experience!
Destiny K - Industry reviewer
Assisted Living
December 8, 2023
Amazing experience
Amazing facility filled with care and respectfulness. Very family oriented organization and facility. Top care to everyone that walks through this building. Will never be disappointed with how this place is ran amazing all around.
Response from Evergreen Place
December 11, 2023
Thank you immensely for sharing your wonderful experience at Evergreen Place, Destiny! We're absolutely thrilled to hear about your positive encounter and how our community resonated with you. Our team takes immense pride in fostering a family-oriented environment filled with care and respect for all who join our community.
Ensuring top-notch care and creating a welcoming atmosphere for everyone who walks through our doors is at the heart of what we do. We deeply appreciate your kind words and your acknowledgment of our efforts.
Your support means the world to us, and we're truly grateful for your trust in our team. If there's ever anything we can do to further enhance your experience, please don't hesitate to let us know.
Thank you once again for your glowing review. We look forward to continuing to provide an amazing experience for you and all our residents.
Lindon M - Industry reviewer
Memory Care
December 7, 2023
Warm and inviting
Staff is warm and inviting, individual resident needs are taken into consideration to provide an optimal living experience. Food is nutritious, and delicious and tailored to the individual resident's needs. A very welcoming overall experience.
Response from Evergreen Place
December 11, 2023
Lindon: Thank you for sharing your experience at Evergreen Place! Your kind words about our staff and their warm, inviting nature truly warm our hearts. We take immense pride in ensuring that every resident's individual needs are at the forefront of our care, aiming for an optimal living experience for each person within our community.
It's wonderful to hear that you found our culinary offerings both nutritious and delicious. Tailoring meals to suit the specific preferences and dietary requirements of each resident is a priority for us, and we're glad to know that it contributes positively to the overall experience at Evergreen Place.
Creating a welcoming atmosphere is fundamental to us, and we're thrilled that you had such a positive overall experience with us.
Your feedback is incredibly valuable, and we're grateful for your support. Should you have any further comments or suggestions on how we can continue to improve, please don't hesitate to share.
Thank you once again for choosing Evergreen Place and for highlighting your experience with us.
Debbie R
Assisted Living
December 7, 2023
Evergreen Place
I have been volunteering at Evergreen for 7 months. All of the employees are super friendly. I help with th Happy Hour event on Thursdays. One of the residents plays the keyboard for all of us. Residents and employees both enjoy the event. The facility is clean and the meals look delicious. I really have fun at this residence.
Response from Evergreen Place
December 11, 2023
Debbie: Thank you for dedicating your time and energy to volunteering at Evergreen Place for the past seven months! Your commitment to our community is truly appreciated.
We're delighted to hear that you've experienced our employees' super-friendly nature. The Happy Hour event on Thursdays sounds delightful, especially with the musical touch from one of our talented residents on the keyboard. It's heartwarming to know that both residents and employees enjoy this event, fostering a sense of togetherness and joy within our community.
Maintaining a clean environment is essential to us, and we're glad you've noticed our efforts in keeping the community tidy. Additionally, we take pride in offering visually appealing and delicious meals tailored to meet the preferences of our residents.
Your enthusiasm and enjoyment of your time spent at our community means a lot to us. We're thrilled that you have fun while volunteering with us and contributing to the vibrant atmosphere.
Thank you for being an integral part of our Evergreen Place family. If there's anything we can do to further enhance your volunteering experience or if you have any suggestions, please feel free to share.
S. M - Family/friend
Memory Care
December 7, 2023
Evergreen
Overall we are mostly pleased with my mother’s care. The staff works hard and are very caring on the whole. They should be paid more; especially since the cost to live there went up quite a bit recently. Also, it would be nice if the memory care residents were included in more activities.
Response from Evergreen Place
December 11, 2023
Thank you for sharing your thoughts about your mother's experience at Evergreen Place. We greatly value your feedback as it helps us in our ongoing efforts to provide the best possible care for all our residents.
We're pleased to hear that, overall, you're satisfied with the care your mother is receiving and that you've observed our staff's hard work and genuine care. Your acknowledgment of their dedication means a lot to us. We understand and appreciate your sentiments regarding staff compensation, especially considering the recent increase in the cost of living. Rest assured, we continuously review our policies to ensure fair compensation for our hardworking team.
Your mention of including memory care residents in more activities is important. We're committed to ensuring an inclusive and engaging environment for all residents.
Thank you for entrusting us with your mother's care and for sharing your suggestions. Your insights are invaluable as we strive to enhance the overall experience for all residents at Evergreen Place. If you have any further thoughts, please feel free to reach out.
Sydney - Industry reviewer
Assisted Living
December 7, 2023
Evergreen Place
Evergreen Place is an assisted living home that I’ve grown very fond with, between the dining and activity experiences, and the other residents, everyone is having a great time. If your family member likes good food and fun activities, this is the place for them.
Response from Evergreen Place
December 11, 2023
Sydney: Thank you for sharing your positive experiences at Evergreen Place. We're thrilled to hear that you've developed a strong fondness for our community.
Creating enjoyable dining and activity experiences is a priority for us, and we're delighted that you and the residents are having a great time. Knowing that our efforts contribute to a positive atmosphere and happy moments brings us immense joy.
Your endorsement means a lot, especially highlighting our focus on good food and engaging activities. We strive to provide a diverse range of culinary delights and fun-filled activities to ensure that every resident finds something they truly enjoy.
Should you or your family member have any specific preferences or suggestions for enhancing our dining or activity experiences further, please feel free to share.
Thank you once again for your kind words and for considering Evergreen Place as a place of comfort and enjoyment.
Toni - Family/friend
Assisted Living
December 7, 2023
Mom’s happy place service, living, food
Our mom is very happy at Evergreen Place in Brockport! She feels her room is very cozy, and the housekeeping staff very accommodating to any needs she has. The food is delicious and she especially likes their chicken, turkey and pasta dishes. Her interaction with most of the CNA‘s is positive and uplifting. She has two aids that she feels love her like a mom. When you walk in you are greeted warmly and they always feel welcome. Emails are answered promptly by the Director [name removed]Mom loves the music activities, and the sense of belonging to a community. Overall, it has been a positive experience with a few bumps in the road but they have been minimal. We are happy.
Response from Evergreen Place
December 8, 2023
Toni: Thank you so much for taking the time to share your mother's experience at Evergreen Place in Brockport. We're delighted to hear that she is enjoying her home here, and we're equally thrilled that she finds comfort in the company of our friendly and loving CNAs.
Our team strives to create a welcoming environment where each resident feels like an integral part of our community. We're glad to know that your mother appreciates the music activities and the heartfelt bonds she has formed here.
We're especially pleased to hear that she enjoys our dining offerings. Our culinary team puts in a lot of effort to ensure diverse and delicious meals for our residents, and it's wonderful to know their chicken, turkey, and pasta dishes have hit the mark!
Your feedback about the prompt email responses from our Director is appreciated. We believe in maintaining open lines of communication with our residents and their families, and we're glad to see that it has been a positive aspect of your experience.
We understand there may be occasional bumps along the way, but we assure you that we're committed to continuous improvement. Your satisfaction is our top priority, and we value your feedback as it helps us grow and serve you better.
Thank you once again for your kind words. We are just as happy to have your mom as part of our Evergreen Place family!
Neighborhoods around Evergreen Place
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.
Frequently Asked Questions about Evergreen Place
Evergreen Place offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Evergreen Place 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (585) 637-3140 to reach a resident at Evergreen Place.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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