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5425 Chestnut Dr, Muskegon, MI 49444
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L. Hvizdos
-
Family/friend
5.0
Definitely recommended
This is from my perspective...however since my 96 year old mother is checking herself out Friday...against my wishes...she would give a different point of view. She wanted to go home and took very little part of any activities, so it's hard to judge that. From what I observed from the calendar, there were plenty of opportunities to take part.
I do have a complaint about the communication. The chestnut address is on all of their stationery...but that is not the address of my Mother's building. Getting a phone hooked up, paper delivered caused a delay because no one had the other address. I contacted the director of all the facilities, but he wasn't too sympathetic.
About the facility Chestnut Fields
Chestnut Fields in Muskegon, MI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at Chestnut Fields
Healthcare Services
- Non-Ambulatory Care
- Incontinence Care
- Diabetic Care
- Staffing & Ancillary Services
Meals & Dining
- Meals Provided
Community Amenities
Common areas
- Indoor Common Areas
Activities
- Devotional Activities Offsite
- Activities On-site
Compare
Chestnut Fields
5425 Chestnut Dr, Muskegon, MI 49444
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Review score not available
9.2
Review score
23 reviews
9.2
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23 reviews
5 star
74%
4 star
22%
3 star
4%
2 star
0%
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8.4
Review score
33 reviews
8.4
Review score
33 reviews
5 star
43%
4 star
30%
3 star
12%
2 star
6%
1 star
9%
8.0
Review score
1 review
8.0
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1 review
5 star
0%
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Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Assisted Living
Reviews
for Chestnut Fields
A Place for Mom has scored Chestnut Fields with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chestnut Fields has 7 reviews with an average "overall experience" of 2.1 out of 5.
Overall Rating
2.1
Cleanliness
2.1
Friendliness
2.0
Care Services
2.1
Staff
Meals & Dining
Activities
2.1
Value for Cost
2.0
A Place for Mom has scored Chestnut Fields with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chestnut Fields has 7 reviews with an average "overall experience" of 2.1 out of 5.
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Verified Review
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1-7 of 7 reviews
Anonymous - Family/friend
Assisted Living
July 20, 2019
Unhappy is an understatement
When my mother first started here in independent living it was wonderful. Caring staff, food, etc . Due to dementia which was beginning to worsen she was then moved to the assisted living facility on the same property. Things have gone downhill since. They have been thru numerous administrators, and staff. Most of the time they are understaffed and don't even get me started on staffing on the weekends, unbelievable. The ratio of staff to residents is too high, and although the staff tries to keep up its almost impossible. My mother was given someone else's medications once, OOPS, and they actually missed her medications to be given in the morning and were going to try to cover it up by doubling up her medications in the afternoon!! She needed help with eating as she got worse and worse with dementia. She would be given a bite in the dining room, then they would move on to something else and comeback later and given a few more bites. Unless they fed her she didn't hardly eat, care plan said someone would assist her with eating at mealtimes but this was ridiculous. She was supposed to be fed a soft diet as she encountered choking issues BUT then offered a BLT Sandwich and at another meal Garlic Bread! How is that soft?? The administrator currently seems to have no compassion. She removed all abilities for my mom to keep her strength up, not to mention her dignity in toileting herself, we were given rules beyond belief that made no sense and were never explained. We complained till we were "blue in the face" to no avail. We couldn't take it anymore and moved my mother to another facility nearby that truly loves her, allows her to maintain her dignity and she is finally returning to the mom we knew and loved before this administrator took over. Please do not consider moving your loved one here!!!
Unhappy Family - Family/friend
Assisted Living
July 17, 2019
More than a disappointment
This was our first experience with assisted living so our family was somewhat naive and trusting. The facility itself is beautiful but that’s it.
The administrator is very immature and inexperienced in managing anything and it shows! You will be told what you want to hear but there won’t be any consistent care given or follow through. We often had to request meetings with her regional boss to be heard and that didn’t even help!
Our loved one has dementia and therefore can’t accurately tell us about the neglect she was experiencing. Once we starting watching the details we were horrified. Medications were not given correctly, dietary instructions were not followed, the standard of care (changing briefs or offering toileting) was not consistently done, exclusion from activities or no activities at all. The list goes on.
If your loved one can communicate clearly to you and is quite mobile requiring little to no special care, maybe but why take a chance? The aging process requires more and more care not less and Chestnut Fields will let you down. Don’t do it! We have recently moved our loved one and are finally experiencing what good care is all about.
Anonymous
Assisted Living
April 26, 2019
Meaningful
Sad to say the administer doesn’t know what she is doing. The staff is great. Unfortunately my parent experienced a dog in the dining room relieving himself. The administrator is rude speaks about personal problems openly so all can hear. Will never recommend this facility.
Danny mable - Industry reviewer
Assisted Living
January 22, 2018
Please run!!
Very beautiful decor, wonderful residents, but uncaring, disrespectful, incompetent staff and administrators. Wonderful place for an adult that is fully capable of assisting themselves. Terrible place for an elderly person who needs special help!!
n/a - Family/friend
Assisted Living
December 26, 2014
Beware!
Facility looks beautiful however it is very deceiving. Most of the staff is very nice but they are always understaffed (especially on week ends)! They are liscensed as a foster care not an assisted living therefore the staff is not required to be certified. This includes the staff that hands out meds. They have made several mistakes with my mothers meds in the last few months. Deb is the only nurse for the facility and she works mon- fri . She is usually gone by 4:00. The rooms are rarely cleaned well and laundry is done by the same staff that hands out meds when they have time. ( sometimes only once a week) They have a cleaning person but I have only witnessed her vacuuming the hallways and helping residents at mealtime ( I have never witnessed anyone cleaning rooms) They make a lot of false statements when you discuss moving someone in. I would strongly recommend anyone concidering this place do some research it is not as great as it first appears!
L. Hvizdos - Family/friend
Assisted Living
February 26, 2014
Definitely recommended
This is from my perspective...however since my 96 year old mother is checking herself out Friday...against my wishes...she would give a different point of view. She wanted to go home and took very little part of any activities, so it's hard to judge that. From what I observed from the calendar, there were plenty of opportunities to take part.
I do have a complaint about the communication. The chestnut address is on all of their stationery...but that is not the address of my Mother's building. Getting a phone hooked up, paper delivered caused a delay because no one had the other address. I contacted the director of all the facilities, but he wasn't too sympathetic.
Gerald - Family/friend
Assisted Living
February 18, 2014
They are really good!
It's very clean, it was virtually brand new. They do have activities going on but she doesn't participate much. She loves the food, the food is good. I can't think of anything to be improved. They are really good!
Viewing 1-7 out of 7 reviews
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.
Frequently Asked Questions about Chestnut Fields
Chestnut Fields offers 1 Bedroom. Learn more.
Call (231) 798-2220 to reach a resident at Chestnut Fields.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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