About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Chapters Living Wheeling

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760 McHenry Rd, Wheeling, IL 60090

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(866) 374-4058
7.9
Review score
33 reviews
Add review
7.9
Review score
33 reviews
5 star
55%
4 star
36%
3 star
3%
2 star
3%
1 star
3%
See all reviews
7.4
Review score
278 reviews
11 facilities
Chapters Living Wheeling
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Chapters Living Wheeling
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Anonymous
-
Friend of resident/client
4.0
Our experience
The people from the director to the staff are wonderful- you get the feeling money is an issue- things could be nicer/ better maintained but the needs, people and food are nice enough. For accuracy the improvements are in the physical plant - I really think the humanity/food aspect was ver

About the facility
Chapters Living Wheeling

Senior living options offered

Memory Care

Pricing
for Chapters Living Wheeling

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
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Chapters Living Wheeling
Chapters Living Wheeling

760 McHenry Rd, Wheeling, IL 60090

Brookdale Northbrook community exterior
Brookdale Northbrook

4501 Concord Lane, Northbrook, IL 60062

Brookdale Des Plaines
Brookdale Des Plaines

800 South River Road, Des Plaines, IL 60016

Brookdale Hawthorn Lakes in Vernon Hills Assisted Living community exterior
Brookdale Hawthorn Lakes in Vernon Hills Assisted Living

10 East Hawthorn Parkway, Vernon Hills, IL 60061

7.9
Review score
33 reviews
7.9
Review score
33 reviews
5 star
55%
4 star
36%
3 star
3%
2 star
3%
1 star
3%
10
Review score
105 reviews
10
Review score
105 reviews
5 star
75%
4 star
18%
3 star
5%
2 star
1%
1 star
1%
9.9
Review score
138 reviews
9.9
Review score
138 reviews
5 star
77%
4 star
17%
3 star
4%
2 star
1%
1 star
1%
9.8
Review score
73 reviews
9.8
Review score
73 reviews
5 star
59%
4 star
30%
3 star
10%
2 star
1%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Amenities
at Chapters Living Wheeling

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Meals Provided

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Air Conditioned

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Central Fireplace
  • Private Bath
  • Outdoor Common Areas
  • TV Lounge
  • Outside Patio
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • Polish

Activities

  • Activities Off-site
  • Holiday Parties
  • Gardening Club
  • Activities On-site
  • Art Classes
  • Birthday Parties
  • Live Musical Performances
  • Montessori Programs
  • Pet-focused Programs
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Reminiscence Programs
  • Trivia Games
  • Devotional Activities Offsite

Reviews

for Chapters Living Wheeling

7.9Review score33 reviews
7.9
Review score
33 reviews
5 star
55%
4 star
36%
3 star
3%
2 star
3%
1 star
3%
Chapters Living
7.4
Review score277 reviews11 communities
Write a review
A Place for Mom has scored Chapters Living Wheeling with 7.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Chapters Living Wheeling has 33 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.2
Meals & Dining
3.8
Activities
4.2
Value for Cost
4.4
A Place for Mom has scored Chapters Living Wheeling with 7.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Chapters Living Wheeling has 33 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Chapters Living
7.4
Review score277 reviews11 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 33 reviews
Anonymous - Family/friend
Memory Care
September 5, 2024
4.0
Verified Review
Our experience
The people from the director to the staff are wonderful- you get the feeling money is an issue- things could be nicer/ better maintained but the needs, people and food are nice enough. For accuracy the improvements are in the physical plant - I really think the humanity/food aspect was very good
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
Anonymous - Family/friend
Memory Care
November 7, 2023
4.0
Verified Review
a caring community
The staff is caring and gentle and create a feeling of family. Yes, I would recommend this community to others. If like me they prioritize people above the artificialities of housecleaning and décor- but then I have a very messy child's play kitchen in my cluttered living room, unlike the many people who want the fancy hotel lobby idea of perfection for themselves and their loved ones which I don't begrudge ( we all have our ego fulfillment needs), so Harbor House is not for everyone but it is fine by me - a kind, easy, accepting family atmosphere.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Belinda - Family/friend
Memory Care
February 6, 2023
4.0
Verified Review
Would recommend this facility with friendly staff and personalized care.
The staff and nurses are very caring and friendly. They have activities daily. They try to engage the residents in conversation or movement to music. The aides help get them moving so they aren't sitting or sleeping all day.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Rosemary B - Family/friend
Memory Care
May 6, 2022
5.0
Just what we wanted for our dad
My dad is currently residing at Harbor House. He has been in several different facilities over the past 2 years and this facility is by far the best. Staff and Administration ([name removed]) are friendly and caring and the facility is clean and homey. It is not at all an institutional looking environment. The resident and staff ratio is MUCH better than most facilities and the size of the facility is smaller than most, which I believe allows for better care for your loved one. We are very happy and relieved my dad is in this facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Toured community
Memory Care
April 13, 2022
2.5
Verified Review
Tour experience
Harbor House was just not our style. To us it felt more like a boarding house rather than a managed care facility.
Gerry S - Family/friend
Memory Care
December 14, 2021
4.0
Experience - sapienza
Brother stayed as a transition between hospitalization and returning to independent living. for a short period (2 weeks). Experience was limited to a single visit and informal comments by brother. many answers below I am not in position to evaluate. Als, billing was not handled by me.
Cleanliness
4
Friendliness
4
Staff
3
proudest_mama - Resident/client
Memory Care
February 12, 2021
1.0
run away!
The food there is terrible and there are zero activities. The staff is decent enough but they are overworked & underpaid. In the short time I resided there they went through four directors, 4 or 5 activity directors, 3 maintenance men, and lots of caregivers. The administration is behind it and I want to make it perfectly clear that it's not the staff. The staff do what they can with limited resources, and yet they're not appreciated for all they do. They claim to have nursing care 24/7 but there is NO NURSE between the hours of 9:00 p.m. and 7:00 a.m. The nurse is only "on call" then. There is also only one CNA on staff between 11:00 p.m. and 7:00 a.m. and too many times they fall asleep & do not answer their call light. You can go weeks asking to see a doctor or a psychiatrist before you finally see one. Run, do not walk away, from this facility. Don't believe the administration. They lie to cover up another lie. The residents who can voice their concerns have all left.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Memory Care
October 17, 2017
5.0
Verified Review
Review of Harbor House - Wheeling, IL
I appreciate the small group setting which provides for more personalized. hands-on care and provides a community for both residents and their family- you know the people there and they know you. Very supportive to the patient and those who love them.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
August 30, 2017
5.0
Verified Review
Good care and options
I was happy with this tour. We like the staff who were friendly and able to answer the questions we had on the care that is offered. The community is clean and the menu was appealing of healthy meals that are offered. they would have been a good place for care for a loved one. Families should tour this nice community for their loved one and know that cost of care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
August 25, 2017
5.0
Verified Review
Excellent care
The care at this community was excellent. The staff are very caring. The community offer good assistance on her special diet needs. We like the cleanliness and the atmosphere that we felt would be helpful. They do have activities that are offered. We have recommended this community for the care of a loved one needing great care for a good value.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Carol Pedot - Family/friend
Memory Care
May 12, 2017
5.0
Verified Review
Harbor House provides best care
Harbor House is a wonderful home for those loved ones needing more care than can be provided by family. Our mother was at Harbor House for 16 months. She became a part of the family and received the most compassionate care. The staff is dedicated, thoughtful and loving. We feel very fortunate to have found Harbor House. It was a very good choice for us and our mother.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Anonymous - Toured community
Memory Care
March 25, 2017
4.0
Verified Review
A good tour!
Our tour of the Harbor House went very well. The facility was clean and well maintained. The tour guide was knowledgeable and friendly. It was a good tour and thy answered all of my questions as well as give me good information.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
March 20, 2017
4.0
Verified Review
Knowledgeable tour guide!
While touring the Harbor House, I thought it was a very nice place. The community was clean and had a nice appearance. The person who took me around had a good presentation of what they had to offer. It was a good experience.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
February 10, 2017
4.0
Verified Review
My Father is Well at This Community
So far everything is working out pretty well for my father with his move to this community. It is a good community, and I know he is being provided with good care. The staff is pretty good, they have been attentive, and helpful. I'am satisfied with all they have done for us.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Susie - Family/friend
Memory Care
November 10, 2016
5.0
Harbor House review for memory care
Dad has been a member of the Harbor House family for a little over three months. In that period of time, all of the staff from Administration , physicians, health professionals, and care takers have been amazingly supportive and communicative. Every one I have encountered over the months has demonstrated professionalism and a sense of caring my family has not encountered in other assisted care situations. They work hard to foster as much independence as possible with a tremendous amount of respect and dignity. The staff's ability to effectively deal with the behavioral issues that commonly present with memory loss is unparalleled in my family's experience. They are a role model for the community in this regard. Knowing that Dad is receiving great care, and it is of great solace for me and my family. We feel blessed we have found this home for Dad!
Cleanliness
5
Friendliness
4.5
Value for Cost
3.5
Care Services
3.5
Activities
4
Anonymous - Family/friend
Memory Care
November 1, 2016
4.0
Verified Review
My husbands care.
I am happy with the care that my husband received here. The staff was nice and very kind and patient. The community is very clean and taken care of. They have activities that are offered to those who want to participate. We would recommend others to this community for great care.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Karen Bell - Family/friend
Memory Care
October 29, 2016
5.0
Verified Review
A caring community for your loved one
My mom has been a resident of Harbor House for 8 years. I have found the staff at Harbor House to be very approachable. The daily caregivers take good care of Mom and are very kind and loving. The nurses and directors are conscientious and also very caring- they have let me know of any changes in my mom's health or all being. It is reassuring knowing Mom receives such good care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Ellen Leeper - Family/friend
Memory Care
October 24, 2016
5.0
A God Send!
My mom was in a big, fancy, expensive nursing home where she was neglected, fell down in the bathroom with no one helping her, and had half of her stuff taken by either the residents or the staff - we still aren't sure. Caring.com put Harbor House in touch with me and from the moment I spoke with Savannah, the executive director, I knew this place was special. Savannah actually did the assessment at the big, fancy, expensive nursing home. She confirmed what I already suspected about my mother's care at that place. I decided to move her out of there and over to Harbor House. Savannah actually drove out there with me and helped move her stuff and my mom (I was visiting mom out of town). Over the next few days, I got a very up-close look at Harbor House and how the staff interacts with their residents. I popped in at unexpected times and walked through the adjacent buildings. I never saw a deviation from the excellence of care I saw the first time - not even once. I never saw residents mistreated or spoken to condescendingly, like I did at the other place. The caregivers are amazing women. I wish I could remember all their names because each one of them deserves a shout out. The nurses are really hands on. Sam spent tons of time with me, discussing my mother's medications. The doctors call you and I spoke with her for an hour! I couldn't even get the doctor at the big, fancy place to return my call! The place is small and it's warm and cozy - like a previous commenter said, it's not like an institution at all. It's like a home. My mom has an adorable sunny, private room with her own bathroom. She's always got someone there to help her. All I can say about this place except is that it's exceptional. I have learned that big, fancy nursing homes are usually understaffed and can't manage the needs of their patients. This place CARES for their patients. I don't need crystal chandeliers and big lobbies. I need individualized care with people who treat the elderly like the human beings they are. Harbor House does this. The owner of this facility needs to be very proud of his staff and his philosophies. I hope they never change. Amazing place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cathy M - Family/friend
Memory Care
October 24, 2016
4.5
Great Place
My husband has either Alzheimer's or Lewy Bodies with Dementia and we have been through several facilities since March of 2014. They have been the high end to not so nice but because of behavior issues most places will not take that patient. Harbor House has been wonderful. At the time they took [Removed] in all he wanted to do was be able to walk around. Harbor House was designed to let him wander around the building and if the weather was good he could also walk outside. The staff is very caring.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4
Michele M. - Family/friend
Memory Care
October 24, 2016
5.0
The perfect fit for my mom.
I have been very happy with my decision to place my mom at Harbor House. The staff and other residents have become like friends and family. I believe the small community provides more personalized care for the residents. The houses do not seem at all institutional, they are very cheerful and cozy. The staff does a wonderful job caring for the residents. The rooms are cleaned daily, laundry is done weekly. Mostly, I feel that my mom is safe there and that gives me great peace of mind.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 33 reviews

Neighborhoods
around Chapters Living Wheeling

See what the neighborhood has to offer and what’s nearby:
Chapters Living Wheeling in google map

Frequently Asked Questions
about Chapters Living Wheeling

Chapters Living Wheeling offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Chapters Living Wheeling 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (847) 465-1100 to reach a resident at Chapters Living Wheeling.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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