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7450 Willow Chase Blvd, Houston, TX 77070
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GH
-
Child of resident/client
5.0
Review for Brookdale Willowbrook Place
It was a very good experience so far. We are still adjusting to the whole situation but I feel it will get easier over time. The neighborhood is very nice so easy to shop or eat while we visit. I would recommend this community to others.
About the facility Champions Healthcare at Willowbrook
Senior living options offered
Assisted Living
Memory Care
Pricing for Champions Healthcare at Willowbrook
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
Unlock pricing
Studio
Starting at $XXXX/mo
Memory Care
Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Champions Healthcare at Willowbrook
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Champions Healthcare at Willowbrook
7450 Willow Chase Blvd, Houston, TX 77070
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6.0
Review score
47 reviews
6.0
Review score
47 reviews
5 star
42%
4 star
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3 star
19%
2 star
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1 star
9%
9.9
Review score
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9.9
Review score
105 reviews
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4 star
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3 star
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9.8
Review score
64 reviews
9.8
Review score
64 reviews
5 star
61%
4 star
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3 star
9%
2 star
0%
1 star
5%
9.7
Review score
114 reviews
9.7
Review score
114 reviews
5 star
79%
4 star
13%
3 star
4%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Champions Healthcare at Willowbrook
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- High Acuity Care
- Incontinence Care
- Diabetic Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Low / No Sodium
- Restaurant Style Dining
- Guest Meals
- No Sugar
- Meals Provided
- Special Dining Programs
Room Amenities
- Respite or Short Term Stays Offered
- Kitchenette
- Handicap Accessible
- Wi-Fi/high-speed internet
- Ground Floor Units
- Air Conditioned
- Cable or Satellite TV
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Computer or Media Center
- Meeting Room
- Beauty Salon
- Indoor Common Areas
- Library
- Central Fireplace
- Outdoor Common Areas
- Private Bath
- TV Lounge
- Outside Patio
Recreational areas
- Piano or Organ
- Fitness Center
- Billiards Lounge
- Game Room
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
- Spanish
Activities
- Other Religious Services
- BBQs or Picnics
- Art Classes
- Live Well Programs
- Day Trips and Outings
- Birthday Parties
- Wine Tasting
- Live Musical Performances
- Pet-focused Programs
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Sensory-based Programs
- Forever Fit
- Reminiscence Programs
- Brain fitness / Dakim
- Trivia Games
- Educational Speakers / Life Long Learning
- Community Service Programs
- Devotional Activities Offsite
- Activities Off-site
- Holiday Parties
- Happy Hour
- Protestant Services
- Catholic Services
- Karaoke
- Gardening Club
- Cooking Classes
- Activities On-site
- Intergenerational Programs
Reviews
for Champions Healthcare at Willowbrook
Write a review
A Place for Mom has scored Champions Healthcare at Willowbrook with 6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Champions Healthcare at Willowbrook has 47 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.1
Care Services
3.8
Staff
4.3
Meals & Dining
4.0
Activities
4.0
Value for Cost
3.8
A Place for Mom has scored Champions Healthcare at Willowbrook with 6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Champions Healthcare at Willowbrook has 47 reviews with an average "overall experience" of 3.8 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 47 reviews
Barry - Family/friend
Memory Care
July 22, 2024
Terrible Management - Beware
We moved out already.
This is a great facility run by awful people at the top.
Do not send anyone to this facility.
When they took over from Brookdale, they fired nearly everyone. The residents made a mass exodus.
GH - Family/friend
Assisted Living
April 5, 2023
Review for Brookdale Willowbrook Place
It was a very good experience so far. We are still adjusting to the whole situation but I feel it will get easier over time. The neighborhood is very nice so easy to shop or eat while we visit. I would recommend this community to others.
Anonymous - Family/friend
Assisted Living
February 3, 2023
The day to day staff team and care givers who worked hand in hand with our loved one were fantastic as well as the kitchen staff. However when it came to the management staff it was the complete opposite. Once we were moved in we felt all alone, we felt their customer service was bad and needs to be improved - things were not answered in a timely manner. The facility itself is in need of repair as well.
Response from Champions Healthcare at Willowbrook
February 10, 2023
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
D R - Family/friend
Assisted Living
August 1, 2022
anonymous - Toured community
Assisted Living
May 23, 2022
Community Tour
The tour at Brookdale Willowbrook Place was great. They were very nice, and it seemed like a great place because you didn't have to move if your care needs increased later on. But the rooms were a little bit more expensive and also very small. And my family member wasn’t interested in giving up some of her furniture/belongings at that time.
George - Family/friend
Assisted Living
March 4, 2022
Would Recommend
I would recommend it. I would recommend my Mom to stay. They have been doing a great job with my family member. It would a good place for your loved one to reside.
Duane R - Family/friend
Assisted Living
February 1, 2022
My review of Brookdale Willowbrook good place
The quality of care at the community is okay. It is difficult to speak with the person that is responsible for my loved ones care. My loved one does not participate in the activities. This community is clean and nice for the residents.
anonymous - Toured community
Assisted Living
July 9, 2021
We really like this facility and would have chosen it if we hadn't found one comparable and closer to our home. The staff was very nice and [name removed] was awesome. Would not hesitate to go there if it were closer.
Kathie H - Family/friend
Assisted Living
March 18, 2021
Excellent Facility
Our experience with Brookdale at Willowbrook has been extremely positive. We have a loved one in both skilled nursing and assisted living. Both have been pleased with their healthcare, happy with the food, and impressed with the efficient, friendly staff. Check it out!
Anonymous - Family/friend
Memory Care
March 2, 2021
my review of brookdale
I felt like the skilled nursing had some supervisors that help keep everything on track. When she moved to the other area in the community the communication stopped and it was very tough to get ahold of people. I felt her wounds progressed too far before they would take care of them.
Lori - Family/friend
Memory Care
March 21, 2020
Do not consider this facility.
Do not consider this facility if you care about your loved one. My mother was at this facility. They neglected and failed her. She fell twice. They did not report this fall to myself, hospice, or management. Nor was an incident report filed, which is their policy. When I went to visit her, I noticed she was in pain and distress. When I looked over her body, I noticed a contusion to her leg. I went to ask a caregiver if she knew what happened, that is when she proceeded to tell she found my mother on the floor in her room screaming.
She simply put her back in bed and told no one. I requested mobile xrays to be done and that is when we found the fractured hip. My mother lay there for 17 HOURS with no help, pain medication, or medical treatment of any kind. I had to place her on crisis care and I lost her 5 days later. I reported this to the Department of State Health Services and the complaint was substantiated and the facility was cited. This exact thing happened to another resident just prior to this happening to my mother. This was not an isolated incident. Check the Department of Health and Human Services and D.A.D.S website for citations they have received. Please consider a different facility for your loved one.
Anonymous - Toured community
Memory Care
May 24, 2019
My Mother and I met with [name removed] last night to tour the facility and gather information. I will have to say that I've been in some denial about my Moms need to more from an Independent Senior Community to Assisted Care but after listening to [name removed] and my Mother talk about the assistance she would receive, I no longer have a doubt that it is time. I appreciate how down to earth [name removed] was to talk to. It emotional to say the least, for me to walk through all of this with my Mom and [name removed] made us feel like family. I am looking forward to hearing from her with more information that I can share with my Brother. I hope Brookdale knows what a treasure they have in [name removed]. Since my Mom is living across the street at a community that was owned bu Brookdale when my Mom moved there it just feels like the right way to go.
Anonymous - Family/friend
Memory Care
November 14, 2018
Would not recommend. I'm very disappointed because when we first went there everyone was very friendly and communicative. As the days went on, it was like pulling teeth to find anything out. And then there were almost too many people because I could ask one person a question and they said I would have to talk to another - and another - and another and I would never get a straight answer. My mom was supposed to be recovering there from a surgery and we were planning on moving her to the Assisted Living facility there but as the days went by, mom kept getting worse. I noticed that she wasn't eating but apparently that's not something they write in there notes or pass onto family members. Ended up having to have mom go to emergency room and within 30 minutes (from blood work, urinalysis and x-ray which Brookdale said they had performed two days earlier - although I have yet to get those results which I asked for 3 months ago) the hospital found all kinds of things wrong with her. The communication at Brookdale stinks. I feel sorry for anyone who doesn't have a family member or advocate going there everyday. With all that being said, most of the nurses were very nice and would fill me in (when asked) of mom's status from their shift. It just seemed shift to shift and upper management did not relay information.
Family member - Family/friend
Memory Care
May 26, 2018
Look elsewhere
My MIL was at this facility since December 2013 and recently past away after having a stroke at the facility March, 2018. The entire time she was there the phone system was/is a joke. The person answering the phone doesn't know who the staff members are and what extension to transfer you to. The mid-level and executive staff do not return phone calls and/or e-mails. After having a meeting with the new staff members, as turn over occurs regularly, we were assured we would get responses. Nope. The caregivers do their best to help with the residents. The BIGGEST issue by far was the constant problem of medication. My MIL paid for medication management and it was mishandled time after time. We would perform audits and medicine would be "misplaced." Medication would be changed by my MIL's doctor and the facility would order the old medication. They would order medication months before it was due to be re-ordered. The frustration was so overwhelming we constantly debated moving her elsewhere. We did not because it would be more difficult for her to adjust since she had Alzheimer's. All in all, I will never place another family member in a Brookdale facility.
Benita - Family/friend
Memory Care
August 5, 2017
A great place
Everyone at Brookdale has Been very professional, helpful, and respectful. I am very happy to have them taking care of my family member. I know i can trust them to take care of her as if it was there family. I totally would recommend Brookdale to anyone that needs help with the health and welfare of their loved one.
Anonymous - Family/friend
Memory Care
July 17, 2017
The Meals Are Good
My husband is doing well since moving into the community and he really enjoys the meals they make for the residents. From my visits, I have not seen any activities.
Anonymous - Family/friend
Memory Care
May 9, 2017
Think twice ... please!
My mom was diagnosed with late onset Alzheimer's in 2016, We moved my mother here in August 2016. From the start we were mislead. My mom was at a rehab facility when we found this place, and since I knew someone who had stayed at a different location I thought this would be a good place. We had to move quickly, unfortunately or I would have kept looking.
We paid for a room from the start as we were instructed, but then when they came to get her from the rehab, they told us she would have to go to their extended care facility before she could go to her room. They kept her in there for way too long and it was not until I starte questioning things did they finally move her to her room - see my dad had to pay for the room even though she was not in there; they just did not charge him for the care.
They made us provide supplies (diapers, wipes, toilet paper, furniture, etc.), charged us for every little thing and did nothing but up my mother's medications to keep her sedated. This same sedation led to many falls that led to hospital visits (one time surgery) and she could not even keep her eyes open! They also keep raising the price every chance they got.
So, after we endured an accident ridden stay here that led to a broken hip, a fractured pelvis, and a cut in her arm that required stiches, we moved out. The new place took her off all the meds they had added here and she could keep her eyes open and actually have a conversation with us again. This was a blessing as soon after we moved out my mom's symptoms accelerated and after 2 months she did not recognize us, her children, and then passed a little over a month later.
Cherish the time you have especially if your loved one has Alzheimer's because you do not know if they will know who you are the next time you visit. And, choose a small privately owned facility if you can.
Anonymous - Toured community
Memory Care
March 1, 2017
We loved it!
We were heart set on the Brookdale Willowbrook Place when we toured, but it did not have enough privacy in the shared rooms. Other than that, I liked the way it was set up, it had a homey feel to it. The location was great for us as well.
Anonymous - Family/friend
Memory Care
December 20, 2016
My husband and myself
My husband and I live in this very nice community. The staff is outstanding and friendly. The menu could use a little improvement. They do offer us activities each day. This community is clean and well taken care of. We like the care here and would recommend others to know if the good value for loved ones.
Anonymous - Family/friend
Memory Care
December 12, 2016
Grandmother's Care
I am happy to know that my grandmother is in great care here. We like the staff and how caring and friendly they have been to our needs. She is happy with the variety of meals. She is offered activities. The community is very clean. I do recommend the excellent care here for other families for a good value and excellent care.
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.
Frequently Asked Questions about Champions Healthcare at Willowbrook
Champions Healthcare at Willowbrook offers Studio. Learn more.
A Place for Mom has scored Champions Healthcare at Willowbrook 6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (281) 949-1600 to reach a resident at Champions Healthcare at Willowbrook.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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