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Brookstone Terrace of Simpsonville
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[name removed] needed Memory Care and Brookstone excelled in their treatment of Memory Care folks fully without constraint as part of the community. Have you visited locations where the Memory Care was a split out section that was locked, darker and very unappealing? Brookstone is unique in fully integrating them in the overall community. No question this was better","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Brookstone Terrace Review","reviewContent":"It is the cleanest one I have visited. Also, honestly, I have never seen the staff just sitting around on their phones like other places I have visited. The staff is extremely kind.\nAs to food... I know I have been a few times they have sandwiches with deli meat from a package along with chips and canned fruit for dinner. Not appetizing to me. And not what I expect my mother to get fed when paying what I do for my mom there.\nAnd activities need to be changed up every so often. Activities is not my wheelhouse, but I am sure there is someone who has good ideas","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall recommend","reviewContent":"I'm very concerned about ongoing staff turnover and staff training to provide the best possible care for residents.\nThe generous rating reflects the effort of the facility to deal with industry-wide problems. I wonder if this facility and industry should increase compensation and if that would lead to more stability in staffing and better resident care.\nShould government step so families wouldn't have to deal with the increasing cost?","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful caring people","reviewContent":"My mother was a resident at Brookstone Terrace. \nFirst and foremost, the staff were excellent. The communication from them was extremely helpful, consistent and they could be reached anytime day or night. \nThe facility is always clean. They are constantly cleaning and tidying up the rooms. My mother's room was always in order and I never had to ask for anything to be done. \nBrookstone Terrace should definitely be at the top of your list for consideration. Ask for [name removed]. He explained everything and answered all questions. \nI highly recommend Brookstone Terrace. ","reviewerDisplayName":"Sally E","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful!","reviewContent":"The caregivers are incredibly attentive and caring for both of my parents (both are residents). The directors are extremely supportive, and they are quick to respond to questions or concerns. Love it!","reviewerDisplayName":"Carrin H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful Caring Community","reviewContent":"Mom passed very quickly due to Alzheimer's (date removed). She was only at Brookstone for 10 days. They were great to deal with and great with mom as difficult as she had become. Everyone was so nice to all of us. It was small, too. Which we preferred. Finally it was not in the city. A plus for us. They really worked hard to accommodate my mom as well.\n","reviewerDisplayName":"Matthew ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended","reviewContent":"I would recommend this facility to anyone. The staff is outstanding, friendly and caring. The move in was odd as Brookstone knew we were coming and there was no help or direction at move in. Overall, we loved Brookstone Terrace of Simpsonville. ","reviewerDisplayName":"Christopher","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great facility!","reviewContent":"This facility is one of the.best I've seen! [name removed] made the admission easy, organized, and peaceful\n\nThe Owner is there frequently, no trying to figure out who runs the place. No one has been scared of questions, transparency is so refreshing!\n\nStaff / patient ratio.is above regulation and so far, no staff shortages truly remarkable!\n\nMy Father in-law is alert and engaged, acts perfectly content. The mix of Residents without memory deficits with those who have deficits has greatly benefitted him.","reviewerDisplayName":"Kathy Norville","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Great place ","reviewContent":"My Mom passed away in September but we liked it so much that my wife and I decided to move my in-laws there. Great place with very caring staff!\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great Staff","reviewContent":"The staff is incredibly kind and helpful! Communication is top notch and everyone is quick to respond and address any concerns immediately. 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1408239
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Brookstone Terrace of Simpsonville specializes in providing exceptional care in a secure, comfortable, and resort-like environment for those needing Assisted Living or those living with Alzheimer's Disease, dementia, and other forms of memory care needs. We are conveniently located on Scuffletown Road, where the old dance barn was located, near five forks. We opened our doors in September of 2021. Our community is considered an Assisted Living, but we are a little more of a boutique feel with integrated memory care options. Our care individually approaches each family with as much compassion as we share with our residents, and always with dignity. Rather than "replacing the family," we partner with our families. We provide programs with services designed to maintain function, maximize health, and encourage the highest possible quality and excellence in care. We focus on resident function, emphasize routines, encourage independence and help residents continue activities of daily living. We partner with physical therapy and occupational therapy practices, and we promote social engagement and safe settings all aimed at improving and extending resident's quality of life.
Brookstone Terrace of Simpsonville specializes in providing exceptional care in a secure, comfortable, and resort-like environment for those needing Assisted Living or those living with Alzheimer's Disease, dementia, and other forms of memory care needs. We are conveniently located on Scuffletown Road, where the old dance barn was located, near five forks. We opened our doors in September of 2021. Our community is considered an Assisted Living, but we are a little more of a boutique feel with integrated memory care options. Our care individually approaches each family with as much compassion as we share with our residents, and always with dignity. Rather than "replacing the family," we partner with our families. We provide programs with services designed to maintain function, maximize health, and encourage the highest possible quality and excellence in care. We focus on resident function, emphasize routines, encourage independence and help residents continue activities of daily living. We partner with physical therapy and occupational therapy practices, and we promote social engagement and safe settings all aimed at improving and extending resident's quality of life.
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