Brookdale Maltsberger

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Brookdale Maltsberger

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Staff are very willing to discuss mom's needs. All staff are pleasant with residents.","reviewerDisplayName":"Regi G","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great facility and people!","reviewContent":"We needed a place that could care for her during certain time frames and Brookdale was able to accommodate those dates.\n\nEveryone was very kind to my mother and very helpful. She felt safe and cared for while she was there.","reviewerDisplayName":"Stephanie R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A REAL HOME for Mom (or Dad)","reviewContent":"1. Overall experience-GREAT!!\nThe director, [name removed] is an absolute angel! The day I met her, she had come in on a weekend just to check on the residents to play bingo with them on her day off. And that is consistently how she is in caring for them and their families. She gave me her personal cell phone number for anytime that I had an issue and always responded promptly and in the most compassionate and caring way! And [name removed] , the head nurse is the other angel of that facility. She very personally cares and is a fantastic geriatric nurse! They both go far above the call of duty and treat the residents like their own family.\n\n2. Cleanliness-This is a Modern new building done very beautifully with very much an at home feel. This place smelled clean and nothing like a geriatric residential home or nursing home. Their dining hall had lovely aroma a fresh cooked food every day and not the horrible smell of mass produced food. The common areas were all always very clean and organized and well decorated. They did have some staffing shortage in the last few months of Mom's life last year. A few times I found my mom with the same clothes on from the previous day so she had never been put in a nightgown or helped with getting dressed for the next day. A few times during those last few months, I found food on the floor from the previous days breakfast on days that I was not able to go the day before and was there before the current days breakfast. (Maple syrup spilled from an uneaten tray, etc). When I brought this to\n [name removed] attention, she personally went and got a mop and cleaned the mess up herself. She apologized and said that corporate Brookdale had cut back on their staff and last year was a tough time to get staff anyway in my own business experience. So I felt supported by the management and I think it is always important anywhere for family to show up randomly and being involved regularly. \n\n4. Quality of care overall good. Again in the last few months, they were shortstaffed and Mom's hygiene suffered when I was out of town. I came in to find her hair in dreads and it took several hours to work that out. I notified [name removed] who as I mentioned had limited resources. She tried to keep an eye out, but it did happen a couple more times. I didn't feel that that was a dealbreaker because mom didn't care and she could be difficult and allowing someone to come her hair even when it was me who she generally was very compliant with when I asked her to do anything. But Alzheimer's can be a tricky thing to work around, and ultimately they loved her and spoiled her so that was a concession I was willing to live with.\n\n5. Meals/Dining-my mom moved from a facility in the Houston area where she had lost weight and had no interest in eating because the food was not good and smelled like mass produced cafeteria nursing home food. This facility cooked fresh meals and I sample them myself before I took my mom there. It had home-cooked taste and I was very happy with it. They also spoiled their residence and making special meals for them if they don't like whatever is cooked for everyone. my mom would ask for tea and coffee and they all knew that she had to have five sugars and she liked cream in her coffee. She also loves tomato soup and they kept it on hand just for her again. It was only during those shortstaffed times that I would find her trays in her room where I specifically said I did not want her to eat & they were cold & uneaten. When I let [name removed] and [name removed] know, they started checking on her and\n that didn't happen anymore.\n\n6. Activities-they were great with activities. as I said, [name removed] would come out on her days off to play bingo with residents and create other fun things for them to do. They had parties more than any of the rest of us do-Always on every holiday and for birthdays, and sometimes even for no reason at all just for fun. They had an activity room with books and puzzles and other fun things. The center of the building is an open air atrium that some of the ladies did gardening and they were birdfeeders and fountains and a beautiful path completely closed in so it was safe for my mom to go in and out as she pleased. They were always wonderful to encourage everyone to participate and made significant effort to enlist my mom and activities as I requested. I always threw a big birthday party for my mother and it was very cute that some of the resident who also had to mention thought it was their\n birthday too and we just let them enjoy that.\n\n7. Value for Cost-elder care is incredibly expensive and was a huge cost for me as I had no other family to help. This facility not unlike others was expensive but certainly worth it! And they actually gave me a bit of a price break and accommodated quite a lot for what I paid. The size of the facility is a huge part of the very personal care that we received there and I knew that was what my mother wanted so I made it work. The value was definitely much greater than anything else that I looked at in the city and after experiencing their care Was even more valuable to me!\n\nI would absolutely recommend this facility to anyone who is looking for a place for their loved one! As long as [name removed] and [name removed] are there, I absolutely highly recommend this place. I looked at other Brookdale facilities and they did not even come close to matching the quality of this one. They were not bad, but this is the best! That is partly because it is a new and beautiful place, but most importantly because the two ladies who run the place, that do that very difficult job with their heart and soul and it absolutely shows!\n\nI am a business owner, and I am also a nurse. So from my professional perspective, I would love to have employees like [name removed] and [name removed] . From a nursing perspective, I visited over 15 facilities, ate a meal & talked to residents & families at each one, & interviewed staff from caring & medical perspectives. I also as an ER nurse have seen MANY nursing home residents as my patients. That is what terrified me when I realize that my mother needed more care. The majority of facilities are incredibly neglectful. There are only a handful that I have seen, loved and cared for geriatric residents. Brookdale Maltsberger is a diamond in a sea of nightmares by majority in my observation across the nation (as a travel nurse).\nI made a very good decision in choosing this wonderful place upon your fantastic recommendation. From my personal perspective, I am also blessed with these two lovely people in my life beyond the amazing care they gave to my mother. \n\nI will forever be grateful to [name removed] & [name removed] and to all the staff who so lovingly cared for my mother! 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","reviewerDisplayName":"Dallas C","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"I love Brookdale ","reviewContent":"Brookdale is a pleasant place to live. Friendly people. Curious people and a fine community to live in. The community has great entertainment with nice outdoor view. ","reviewerDisplayName":"Jan F","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Really Good","reviewContent":"It's a really good community. The nurses are very good here. I love that my room has close access to activities. ","reviewerDisplayName":"Betsy Q","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Good Community","reviewContent":"The community is good to live at the rooms are oaky and spacious. The workers are very nice and pretty. ","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Wonderful","reviewContent":"I love Brookdale and the people that work here are very nice. The community overall is very nice and they try to go out of their way to help you. ","reviewerDisplayName":"Marjorie H","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"}],"parentOrgReview":{"name":"Brookdale","slug":"brookdale-29","averageReviewScoreDisplay":8.7,"communityCount":641,"reviewCount":29875}},"communityName":"Brookdale Maltsberger","leadgenCompleted":false}

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13303 Jones Maltsberger Road, San Antonio, TX 78247

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<p>Located near iconic sites like the Alamo and the San Antonio River, you will find a sense of community, security, and hospitality at Brookdale Maltsberger. Here, residents’ wants and needs are top priorities. Residents and families alike can rest easy knowing a helping hand is always readily available. Trained team members are available 24 hours a day, seven days a week to be alerted to an emergency situation, and keypad entries have also been installed, for added protection. In community common areas, air ionization purification technology is used in an effort to better protect residents from viral infections and airborne viruses.</p> <p>Would you like a helping hand bathing in the morning, managing medications, eating during meals, driving to appointments, or managing daily tasks? Thanks to a variety of assisted living services and amenities offered under one convenient roof, you can find the care and attention here that will allow you to thrive, without compromising your independence. With an attentive care team by your side to assist when you need it, you’ll have plenty of time to check out the many on-site amenities. Invite your loved ones over for a classic game night in the game room, or reserve the community room for a private gathering. Relax in the fireside living room or take a stroll through the colorful garden and greenhouse. A beauty and barber shop, a therapy room, meeting rooms, and a business center with computers can also be used as you please.</p> <h3>Community Services and Amenities</h3> <p>Sit back and relax in your private apartment or participate in daily group activities with peers — residents here have plenty of options to choose from. Brookdale offers daily activities, outings, and classes to participate in. Begin your morning by attending a fitness class, then meet your friends for a nutritious, homemade meal in the private dining room. And if driving to the store to grab toiletry items like mouthwash or hairspray seems like a hassle to you, don’t worry — the staff is more than happy to help. Through the community’s Personal Solutions program, you can simply submit a list of items you need and they will be delivered right to your door at no additional cost.</p> <h3>Living Arrangements</h3> <p>Choose from three cozy apartment options and embrace the comforts of home without the dreaded chores. Here, your housekeeping and meals are managed for you. These homey apartments also include walk-in closets, a private bathroom, a 24-hour emergency response system, and large windows that allow plenty of light to shine in. Residents are encouraged to decorate and make their space feel like their own. Bring your pet along, too! The community is pet-friendly, and understands that your pets are family. Find reliable care services and hospitality right at your fingertips, at Brookdale Maltsberger.</p> <h3>Care Types Offered</h3> <p>Brookdale Maltsberger is a <em>Type B assisted living facility</em>. In the state of Texas, these terms are defined as follows:</p> <h3>Assisted Living Facility</h3> <p>A facility that provides personal care services and administration of medication to 4 or more residents. Assisted living facilities can accept residents with dementia and/or Alzheimer’s. There are 3 types of assisted living facilities:</p> <p></p><dl><dt>Type A:</dt><dd>A facility that may provide room and board to residents who are physically and mentally capable of evacuating the facility unassisted.</dd><br> <dt>Type B:</dt><dd>A facility that may provide room and board to residents who need assistance evacuating, are incapable of following directions under emergency conditions, require staff attendance during nighttime sleeping hours, and require assistance transferring to and from a wheelchair.</dd><br> <dt>Type C (Adult Foster Care):</dt><dd>Four-bed facilities that meet the minimum standards and rules for enrollment in the Department of Aging and Disability Services’ Adult Foster Care home program. The facility provides supervision and personal care services to residents.</dd></dl><p></p> <p><a href="https://apps.hhs.texas.gov/ltcsearch/providerdetail.cfm?pid=000350&amp;protype=Assisted%20Living&amp;subtype=TYPE%20B&amp;lang=EN">Brookdale Maltsberger Inspection Reports</a></p> <h3>Related:</h3> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-vs-memory-care">Assisted Living vs. Memory Care: What’s the Difference?</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-vs-independent-living">Assisted Living vs. Independent Living: What’s the Difference?</a></p>

<p>Located near iconic sites like the Alamo and the San Antonio River, you will find a sense of community, security, and hospitality at Brookdale Maltsberger. Here, residents’ wants and needs are top priorities. Residents and families alike can rest easy knowing a helping hand is always readily available. Trained team members are available 24 hours a day, seven days a week to be alerted to an emergency situation, and keypad entries have also been installed, for added protection. In community common areas, air ionization purification technology is used in an effort to better protect residents from viral infections and airborne viruses.</p> <p>Would you like a helping hand bathing in the morning, managing medications, eating during meals, driving to appointments, or managing daily tasks? Thanks to a variety of assisted living services and amenities offered under one convenient roof, you can find the care and attention here that will allow you to thrive, without compromising your independence. With an attentive care team by your side to assist when you need it, you’ll have plenty of time to check out the many on-site amenities. Invite your loved ones over for a classic game night in the game room, or reserve the community room...</p>

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