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Brookdale Hollywood Park

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16911 San Pedro Avenue, San Antonio, TX 78232

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(866) 374-4058
9.0
Review score
70 reviews
Add review
9.0
Review score
70 reviews
5 star
42%
4 star
33%
3 star
16%
2 star
6%
1 star
3%
See all reviews
8.7
Review score
28023 reviews
527 facilities
Brookdale Hollywood Park
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Brookdale Hollywood Park
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Anonymous
-
Child of resident/client
5.0
A place for your loved one.
The facility is good. Staff friendly and attentive. Always have various activities and residents are always encouraged to participate. Facility is kept clean and rooms are good size. Residents are treated with respect and compassion!

About the facility
Brookdale Hollywood Park

A Brookdale HealthPlus Community®

The residents at Brookdale Hollywood Park can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays.

Build your home at Brookdale Hollywood Park and discover the difference personalized care, homey amenities, and 24/7 support can make. Thanks to a combination of memory care and assisted living options, residents can receive the support they need to age comfortably in place. Plus, all apartment homes are easy to navigate and include soothing color schemes to help residents feel at ease.

To help ensure residents’ safety, the staff is available 24 hours a day, seven days a week to be alerted to an emergency situation, and an alert system is also in place to provide additional peace of mind. Aside from providing around-the-clock care, the staff manages meal preparation, housekeeping, transportation, and home maintenance. Concierge services are also available.

Located in the...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Hollywood Park

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Brookdale Hollywood Park
Brookdale Hollywood Park

16911 San Pedro Avenue, San Antonio, TX 78232

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Brookdale Nacogdoches
Brookdale Nacogdoches

14595 Nacogdoches Road, San Antonio, TX 78247

9.0
Review score
70 reviews
9.0
Review score
70 reviews
5 star
42%
4 star
33%
3 star
16%
2 star
6%
1 star
3%
9.9
Review score
85 reviews
9.9
Review score
85 reviews
5 star
73%
4 star
16%
3 star
4%
2 star
0%
1 star
7%
9.8
Review score
114 reviews
9.8
Review score
114 reviews
5 star
90%
4 star
6%
3 star
1%
2 star
2%
1 star
1%
9.8
Review score
73 reviews
9.8
Review score
73 reviews
5 star
60%
4 star
25%
3 star
14%
2 star
1%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Amenities
at Brookdale Hollywood Park

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care
  • High Acuity Care

Meals & Dining

  • Gluten-free
  • Guest Meals
  • Room Service
  • Restaurant Style Dining
  • Organic
  • Low / No Sodium
  • Anytime Dining
  • Special Dining Programs
  • Vegan
  • No Sugar
  • Professional Chef
  • Pureed Meals
  • Vegetarian
  • Meals Provided
  • International Cuisine

Room Amenities

  • Garden View
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed

Common areas

  • Meeting Room
  • Private Bath
  • Library
  • Computer or Media Center
  • Outside Patio
  • Butterfly garden / Hummingbird garden
  • Outdoor Common Areas
  • Indoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Barber Shop
  • Main Street Shops

Recreational areas

  • Arts and Crafts Center
  • Jacuzzi
  • Swimming Pool
  • Movie or Theater Room
  • Game Room
  • Raised Garden Beds
  • Piano or Organ

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • German
  • English
  • Spanish

Activities

  • Intergenerational Programs
  • Visiting Chaplain or Priest
  • Qi Gong
  • Gardening Club
  • Bridge Club
  • Cooking Club
  • Cards / Pinochle Club
  • Stretching Classes
  • Happy Hour
  • Devotional Activities On-Site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities On-site
  • Holiday Parties
  • Tai Chi
  • Bible Study Group
  • Sensory-based Programs
  • Educational Speakers / Life Long Learning
  • Other Religious Services
  • Dances
  • Forever Fit
  • Men's Club
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Trivia Games
  • Activities Off-site
  • Walking Club
  • Montessori Programs
  • Community Service Organizations
  • BBQs or Picnics
  • Book Club
  • Devotional Activities Offsite
  • Birthday Parties
  • Art Classes
  • Catholic Services
  • Live Well Programs
  • Cooking Classes
  • Day Trips and Outings
  • Reminiscence Programs
  • Live Dance or Theater Performances
  • Karaoke
  • Community Service Programs
  • Protestant Services
  • Christian Services
  • Wii Bowling
  • Light Therapy Programs

Reviews

for Brookdale Hollywood Park

9Review score70 reviews
9.0
Review score
70 reviews
5 star
42%
4 star
33%
3 star
16%
2 star
6%
1 star
3%
Brookdale
8.7
Review score27987 reviews527 communities
Write a review
A Place for Mom has scored Brookdale Hollywood Park with 9 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Hollywood Park has 70 reviews with an average "overall experience" of 4 out of 5.
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
4.2
Staff
4.8
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.0
A Place for Mom has scored Brookdale Hollywood Park with 9 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Hollywood Park has 70 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.7
Review score27987 reviews527 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 70 reviews
Anonymous - Family/friend
Assisted Living
September 8, 2026
3.0
Verified Review
Experience with Brookdale Hollywood Park
The facility and Staff were very nice and welcoming! I don't feel she received the care she deserved ($[removed] per month). Between Hospice and Brookdale they weren't able to meet her needs! We weren't there long enough, but do feel they were not sufficiently staffed in Memory Care! To be fair they were still learning about her, but she somehow tripped and dislocated her shoulder the 2nd week she was there! I think the main thing to share with other potential residents is not enough Staff in Memory Care! Granted my mother in law required a very high level of care! I was a bit bitter yesterday mainly due to lack of communication on all sides! The Assisted Living side seemed very nice and well staffed!
Response from Brookdale Hollywood Park
September 11, 2026
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Family/friend
Assisted Living
August 17, 2026
5.0
Verified Review
A place for your loved one.
The facility is good. Staff friendly and attentive. Always have various activities and residents are always encouraged to participate. Facility is kept clean and rooms are good size. Residents are treated with respect and compassion!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
August 11, 2026
4.0
Verified Review
Our experience
The facility is nice. Mom had adjusted well, made new friends and is enjoying her time. However the staff is failing to hold up their end of the bargain. They are too short staffed to do what they are supposed to do. I have had to bring up not getting her meds on time several times. No one helps her dress or makes her bed regularly. The meals are great but they just don't have an appropriate staff. For the price she's paying. I would recommend the facility. All other communities were much more expensive.
Anonymous - Family/friend
Memory Care
July 23, 2026
3.0
Verified Review
Good Care, Terrible Accounting
The staff and care were good, food was good. We had a terrible experience with their accounting department. We paid start up fees and first month in full, then everything went sideways. They applied someone else's payment to my mother's account, as a result we didn't get billed. The next month, in addition to the billing correction, 3 months worth of "cost of care charges" were added, resulting in an overdrawn account. Their "cost of care" billing changed every month, so we never had a consistent bill during her entire tenure. Staff took good care of my mother, but their accounting is an absolute shitshow, and I would not ever recommend Brookdale to anyone going forward. 3 other residents in memory care moved out the same week my mother did, all over billing issues.
Irene Ojeda - Toured community
Not Sure
July 22, 2026
5.0
I was very impressed by the facility!! I liked the size of the community. It felt home like. Thank you [name removed].
Cleanliness
5
Friendliness
5
Value for Cost
4
Staff
5
Anonymous - Family/friend
Assisted Living
July 15, 2026
4.0
Verified Review
Our experience
They have great staff and we would recommend Brookdale Hollywood Park to other families.
Cleanliness
4
Friendliness
5
Value for Cost
4
Activities
5
Meals & Dining
5
Domita A - Toured community
Not Sure
May 17, 2026
5.0
My experience touring this facility was absolutely wonderful! Shanna was very supportive and answered all my questions that I had. Facility was nice and clean. Patient looked happy. Thank you Brookdale Hollywood Park.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Family/friend
Assisted Living
February 6, 2026
4.0
Verified Review
Brookdale Hollywood Park
What we like the most about the community is that it is not overwhelming in size and we would recommend Brookdale Hollywood Park to others based on the experience so far.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
January 28, 2026
4.0
Verified Review
Our experience
The staff at the community are great and yes we would recommend Brookdale Hollywood Park to other families based on the experience so far.
Bret - Toured community
Not Sure
January 11, 2026
5.0
Very impressed with the facility and staff. Staff were welcoming and helpful. The facility manager and sales manager were great at answering our questions and spent significant time with us explaining the process and what we can expect. Highly recommended!
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Shelley S - Family/friend
Assisted Living
November 14, 2025
5.0
Verified Review
Great communication from staff
Admin leaders are very easy to get in touch with. They text back immediately and are available by phone. I have no doubt my mother is in great hands!
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
November 7, 2025
5.0
Verified Review
Review for Brookdale Hollywood Park
It is pretty good. Has a few issues like any place. But sister is very happy. I would recommend to others.
Anonymous - Family/friend
Assisted Living
October 17, 2025
5.0
Verified Review
friendly and helpful staff
My parents were only there one month as they waited for their home to be repaired from a small fire And everything was great and appreciated while there. The only thing that was bothersome was a $[removed] fee upfront on top of everything.
Franklin - Family/friend
Assisted Living
July 24, 2025
4.0
Verified Review
Review for Brookdale Hollywood Park
Overall rating of 4 but be prepared for a raise in cost after a few months. We left after 6 months when wife was diagnosed with Alzheimer's and moved to memory care. Cost went from [name removed] month. The memory care unit is sadly not given the supervision required. In evening an additional person is needed to ensure the safety of all patients.
Anonymous - Family/friend
Memory Care
October 28, 2024
4.0
Verified Review
Care is generally good but communication is lacking
Everything generally is good regarding the care. They do not communicate very well regarding her condition and never told me she had Covid recently. I had to hear that from her hospice nurse after the fact. Now that my mother is on hospice I'm getting many more updates.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
5
Staff
4
Meals & Dining
5
Franklin S - Family/friend
Assisted Living
September 30, 2024
5.0
Verified Review
Homelike setting
No others for comparison. Very satisfied with overall care. We are self-med and wife was put on Hospice after 1.5 months. It was the only one I visited and it met all my expectations for cleanliness and cost. The employees all were smiling and greeted us. Big thing was lack of urine smell and staff friendliness.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
3.5
Staff
5
Meals & Dining
4.5
Patricia M - Resident/client
Assisted Living
September 25, 2024
5.0
Why I love Brookdale Hollywood Park!!!
All of the time I've been here has been top of the line in cleanliness, service, individual needs always met, caring service. Care givers always give their best, starting with a smile and greeting by name. Executive staff joins with care givers in service to residents demonstrating unity of service ..but most of all CARE. The entire residence is kept clean daily and appropriately decorated !!! Snacks are kept available! Three meals a day are served beginning with a full nutitious breakfast!! Dining room is set with white table linens and food is served to residents seated at table. I have enjoyed every day I have been here and will be for the rest of my life!!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
September 24, 2024
2.0
Verified Review
Disappointed
The food was terrible, the care wasn't great, the place needed a good cleaning and new paint and when he passed his wallet was in his pants in the laundry. When we got it back the cash ($[removed]) and his social security card were missing. His ID was still there. We know he didn't need to have cash with him and he should not have had his social security card with him but try and tell that to a man with Alzheimer's.
Response from Brookdale Hollywood Park
September 25, 2024
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Anonymous - Family/friend
Assisted Living
September 4, 2024
3.0
Verified Review
Things to know about Brookdale Hollywood Park
Learn the names of as many staff as you can and visit often to know what is really going on. They need to hire a better chef and have at least two good choices. Sometimes not enough staff to go get wheelchair residents and hardly any activities in the afternoon. Lots of empty rooms. Only started to get more residents when I decided to move my mom.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
2
Activities
1
Staff
4
Meals & Dining
1
Response from Brookdale Hollywood Park
September 5, 2024
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Anonymous - Family/friend
Memory Care
April 30, 2024
5.0
Verified Review
Recommended
My loved one was previously a resident at Brookdale Hollywood Park and it was a great experience for her there. They were outstanding for the treatment that my loved one received there. Without a doubt, I would recommend Brookdale Hollywood Park to others for themselves or their loved ones.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Viewing 1-20 out of 70 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Texas’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Texas’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Brookdale Hollywood Park

Brookdale Hollywood Park offers 1 Bedroom, 2 Bedrooms and Studio. Learn more.
A Place for Mom has scored Brookdale Hollywood Park 9 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (210) 495-9340 to reach a resident at Brookdale Hollywood Park..
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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