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Brookdale Carriage Club Providence

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5800 Old Providence Road, Charlotte, NC 28226

9.1
Review score
95 reviews
Add review
9.1
Review score
95 reviews
5 star
44%
4 star
38%
3 star
11%
2 star
4%
1 star
3%
See all reviews
8.7
Review score
28935 reviews
643 facilities
For pricing & availability:
(866) 374-4058
Brookdale Carriage Club Providence
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Brookdale Carriage Club Providence
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99 Floor plans available
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Anonymous
-
Child of resident/client
4.0
Good staff to work with
Overall happy with the apartment. Food is okay but not spectacular. Staff is helpful, great PT and OT staff. Maintenance is slow to react and that has disappointed my folks. Sales and marketing staff was great to work with and the finance staff also has been very helpful.

About the facility
Brookdale Carriage Club Providence

A Brookdale HealthPlus® Community

The residents at Brookdale Carriage Club Providence can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays.

At Brookdale Carriage Club Providence, residents have access to multiple care options, daily activities, versatile amenities, and exceptionally crafted menus — all conveniently provided on one lively campus. As a continuing care retirement community, it’s easier to find the services and assistance that best fit your evolving health care needs. Choose from independent living, assisted living, memory care, or skilled nursing to find the appropriate option for your lifestyle. Brookdale’s trained team members work with residents one-on-one to create a tailored care plan, providing seniors with custom care services and their families with financial peace of mind. Each care plan is flexible and is regularly monitored. Many residents also find comfort knowing the professional care team is available 24 hours a...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Brookdale Carriage Club Providence

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Detached Cottages
Starting at $XXXX/mo
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Brookdale Carriage Club Providence
Brookdale Carriage Club Providence

5800 Old Providence Road, Charlotte, NC 28226

Sunrise of Providence
Sunrise of Providence

5114 Providence Road, Charlotte, NC 28226

Brookdale Charlotte East
Brookdale Charlotte East

6053 Wilora Lake Road, Charlotte, NC 28212

Legacy Heights Senior Living Community community exterior
Legacy Heights Senior Living Community

11230 Ballantyne Trace Ct, Charlotte, NC 28277

9.1
Review score
95 reviews
9.1
Review score
95 reviews
5 star
44%
4 star
38%
3 star
11%
2 star
4%
1 star
3%
9.6
Review score
75 reviews
9.6
Review score
75 reviews
5 star
45%
4 star
31%
3 star
15%
2 star
0%
1 star
9%
9.4
Review score
91 reviews
9.4
Review score
91 reviews
5 star
52%
4 star
30%
3 star
12%
2 star
4%
1 star
2%
9.4
Review score
63 reviews
9.4
Review score
63 reviews
5 star
51%
4 star
35%
3 star
10%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Carriage Club Providence

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegetarian
  • No Sugar
  • Meals Provided
  • Special Dining Programs
  • Vegan
  • Room Service
  • Professional Chef
  • Low / No Sodium
  • Restaurant Style Dining
  • International Cuisine
  • Guest Meals

Room Amenities

  • Full kitchen
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Fireplaces
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Handicap Accessible

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Barber Shop
  • Central Fireplace
  • Computer or Media Center
  • Meeting Room
  • Library
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Fitness Center
  • Raised Garden Beds
  • Billiards Lounge
  • Game Room
  • Golf Course or Putting Green
  • Swimming Pool

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • English

Activities

  • Devotional Activities On-Site
  • Visiting Rabbi
  • Holiday Parties
  • Dances
  • Live Well Programs
  • Birthday Parties
  • Yoga / Chair Yoga
  • Tai Chi
  • Art Classes
  • Happy Hour
  • Gardening Club
  • Protestant Services
  • Brain fitness / Dakim
  • Wine Tasting
  • Wii Bowling
  • Trivia Games
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Jewish Services
  • Activities Off-site
  • Sensory-based Programs
  • Devotional Activities Offsite
  • Catholic Services
  • Day Trips and Outings
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Visiting Chaplain or Priest
  • Community Service Programs
  • Water Aerobics
  • Activities On-site

Reviews

for Brookdale Carriage Club Providence

9.1Review score95 reviews
9.1
Review score
95 reviews
5 star
44%
4 star
38%
3 star
11%
2 star
4%
1 star
3%
Brookdale
8.7
Review score28935 reviews643 communities
Write a review
A Place for Mom has scored Brookdale Carriage Club Providence with 9.1 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Carriage Club Providence has 95 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
3.5
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Brookdale Carriage Club Providence with 9.1 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Carriage Club Providence has 95 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookdale
8.7
Review score28935 reviews643 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 95 reviews
Anonymous - Family/friend
Assisted Living
August 26, 2024
3.0
Verified Review
Review for Brookdale Carriage Club Providence
Nice people Slow to repair problems Food is poor
Cleanliness
4
Friendliness
5
Care Services
4
Staff
1
Meals & Dining
3
Activities
3
Value for Cost
2
Response from Brookdale Carriage Club Providence
September 3, 2024
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
Anonymous - Family/friend
Independent Living
July 16, 2024
4.0
Verified Review
Good staff to work with
Overall happy with the apartment. Food is okay but not spectacular. Staff is helpful, great PT and OT staff. Maintenance is slow to react and that has disappointed my folks. Sales and marketing staff was great to work with and the finance staff also has been very helpful.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Anonymous - Family/friend
Independent Living
July 10, 2024
3.0
Verified Review
Not as good as we expected
Biggest problem is the food, it's horrible. Blamed on corporate - "this is what we get to cook, this is how we have to fix it." Some outside doors are extremely heavy to open, some open automatically. Outside lighting to bad at nighttime.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
1
Activities
3
Value for Cost
3
Response from Brookdale Carriage Club Providence
July 11, 2024
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
Doug - Family/friend
Independent Living
June 20, 2024
5.0
Verified Review
Nice community with room for improvements
The quality of care is a 2 because we have asked and been told "yes" to them replacing a "fogged" up glass panel in the sliding door to the balcony numerous times. They say it's being "on order" but it's been almost 3 years. When we have called the manager he has yet to call us back.
Cleanliness
3
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
4
Activities
4
Anonymous - Family/friend
Independent Living
May 14, 2024
5.0
Verified Review
Happy with our choice
The facility and staff overall have been very accommodating. I think the sizes of the apartments are fine and the amenities suit the needs of the residents. We are very appreciative of your organization because if not for A Place For Mom we would not have known about Brookdale Carriage Club.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Mike S - Family/friend
Independent Living
May 1, 2024
4.0
Love the facility
My Dad and myself have been happy with Brookdale Carriage Club. I really like the feel the place has for independent living and feels less like a senior citizen “home” and more like an apartment complex for independent living. My Dad has enjoyed the food and all the ammenities on the grounds. I would have given 5 stars but the move in process and welcoming was not as good as the service and attention to get us into the complex. Also love the fact that each of the apartment has its own washer/dryer and the cleaning service that is offered. Most importantly, there is assisted living options and availability, but most importantly it can be added per hour vs most places where it has to be outsourced for 8 hours or more.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
AM - Family/friend
Assisted Living
March 1, 2024
5.0
Verified Review
Review for Brookdale Carriage Club Providence
We chose Brookdale Carriage Club because it has varying levels of care from independent to dementia care, so we were sure we would find all the needs of my parents met.Our experience has been great! We moved my parents in after my mother was diagnosed with brain cancer. The community was welcoming, sweet, helpful, and kind. Everyone there is service-oriented and friendly. My father has enjoyed it and has found a soothing routine in life now. We are thankful for Brookdale!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
February 19, 2024
2.0
Verified Review
Anywhere but here!
Don't pick this facility for skilled nursing care! Independent and assisted living are lovely and lively; skilled nursing facility is dark, drab and awful. I would never recommend them. We are moving our loved one out.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
4
Value for Cost
1
Response from Brookdale Carriage Club Providence
February 23, 2024
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting your expectations in skilled nursing. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
Anonymous - Family/friend
Memory Care
February 16, 2024
4.0
Verified Review
Highly recommend
Brookdale does an excellent job at engaging residents and grouping them ability wise. They have kept my loved one very engaged and doing as much as he can. Open communication with the staff has been key to our positive experience
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Chris - Family/friend
Independent Living
January 4, 2024
4.0
Verified Review
Highly Recommended
Communication was a little compartmentalized. Get to know each relevant person because overall communication between departments isn't great. The move in process was easy. My mom checked in directly after her flight. The staff is fabulous. The same nurses are there week to week. I haven't tried the food, but I would highly recommend this facility to others.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
October 27, 2023
4.0
Verified Review
it is overall nice and would recommend
My uncle has adjusted very well there amidst a lot of changes. They've worked to help him adjust and made him feel like he'd be missed when he moved from skilled nursing to assisted living. Staff go above and beyond to take care needs. Only area that could use work sometimes is communication.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
5
Maryanne - Resident/client
Assisted Living
September 26, 2023
4.0
Verified Review
Review for Brookdale Carriage Club Providence
So far a nice place. Nice room sizes. Nice amenities and helpful people. . New appliances. Lots of greenery. Plank floors. Lots of closet space. Balcony. Walking trails. Outdoor pool. Etc
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
S B - Family/friend
Independent Living
May 25, 2023
4.0
Verified Review
Look Into Carriage Club Before Deciding on Your Independent Lifestyle
My family and loved one had a good experience with Brookdale Carriage Club. The staff are amazing. They are always willing to help the family and residents. Everyone from staff to the residents are friendly. The food is hit or miss, but they are trying to improve. Overall, we would recommend the community to others for their loved ones.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
A M - Family/friend
Independent Living
April 27, 2023
5.0
Verified Review
Beautiful, Enthusiastic, Friendly, Well Appointed, and Maintained Community For My Parents!
My family and loved one have had a great experience with the community. The staff are kind, friendly, and caring. We do wish that there would be a Sunday evening meal for the residents that can't really cook for themselves. However, we understand this has to do with staffing shortages to provide enough staffing in the dining room. Other than this, everything has been amazing. We would recommend the community to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Karen - Family/friend
Independent Living
March 7, 2023
5.0
Verified Review
A Great Place
I think Brookdale is great. It's clean. It's laid out very well and is very comfortable for the residents and their visitors. The staff are great. It's pricey, but I think it's worth it. It's a great facility, and we've been very pleased.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Doug - Family/friend
Independent Living
January 10, 2023
4.0
Verified Review
Best in Charlotte
Very friendly, best facility in Charlotte. I was just somewhat disappointed about the raise in price, although I do understand inflation . I would absolutely recommend Brookdale Carriage Club Providence.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
KR - Family/friend
Assisted Living
January 5, 2023
4.0
Verified Review
I would recommend
They were compassionate towards the patients and family. They had strong administration. The CNA's did a good job, keeping my loved one clean/dressed. I appreacite the level of professionalism, and the staff was well trained. The physical therapists helped as much as they can.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 30, 2022
4.0
Verified Review
Review for Brookdale Carriage Club Providence
The place shows wear, everything is old and worn out, landscaping and outdoor lighting is awful. It makes me think there are money problems. They have good activities for the residents. Lots of helpful employees. My loved one feels safe. That's important.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
4
anonymous - Toured community
Assisted Living
October 5, 2022
4.0
Verified Review
Tour experience
We had a good tour experience with Brookdale Carriage Club. The facility is very large - we were looking for a place that was smaller with less residents. It was also full at the time that we were looking so there were no openings.
anonymous - Toured community
Independent Living
September 8, 2022
5.0
Verified Review
Community Tour
I thought Brookdale Carriage Club was great - I was very pleased with them. They’ve been around a long time and really have their act together. I liked that they have different phases as a person gets older and needs more medical assistance. So if my loved one needed to move from independent living to assisted living or memory care, she could stay in the same community. Brookdale was our second choice, only because we preferred another location that was more convenient for our family to visit more often.
Viewing 1-20 out of 95 reviews

Neighborhoods
around Brookdale Carriage Club Providence

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Carriage Club Providence

Brookdale Carriage Club Providence offers Studio. Learn more.

A Place for Mom has scored Brookdale Carriage Club Providence 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 365-8551 to reach a resident at Brookdale Carriage Club Providence.

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