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1915 Baldwin Ave, Pontiac, MI 48340
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Anonymous
-
Child of resident/client
4.0
Baldwin House Review
We chose this facility initially because it had a warmer, home-like feel to it versus the others. There have just been a few occasions where some of the staff did not seem helpful.
About the facility Baldwin House Senior Living Oakland
Welcome to American House Oakland, where you’ll find independent living services provided in a picturesque setting. The grounds of this community include attractive features like a gazebo, fish ponds, and walking paths. American House Oakland is conveniently located near the hub of Oakland County's thriving shopping and residential centers, just off of I-75 and Baldwin Road. The community is also just a short distance from local hospitals, including St. Joseph Mercy, Crittenton Hospital Medical Center, and POH Regional Medical Center.
Services and Amenities
The dedicated staff of American House Oakland is committed to providing high-quality care while assisting residents with various activities of daily living. Care services include three meals served each day, as well as housekeeping, laundry, and transportation. Customized care plans are created for residents, and are updated as often as needed.
American House Oakland strives to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. This state-of-the-art approach to senior living allows an opportunity to create a personalized touch of home for each resident, while providing them with the personal care services they need. The staff also includes a dedicated life enrichment director, who is in charge of planning a wide range of...
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Senior living options offered
Independent Living
Pricing for Baldwin House Senior Living Oakland
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Independent Living
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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1915 Baldwin Ave, Pontiac, MI 48340
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8.6
Review score
66 reviews
8.6
Review score
66 reviews
5 star
44%
4 star
35%
3 star
8%
2 star
5%
1 star
8%
9.8
Review score
53 reviews
9.8
Review score
53 reviews
5 star
63%
4 star
25%
3 star
8%
2 star
2%
1 star
2%
9.8
Review score
190 reviews
9.8
Review score
190 reviews
5 star
79%
4 star
16%
3 star
3%
2 star
0%
1 star
2%
9.5
Review score
42 reviews
9.5
Review score
42 reviews
5 star
69%
4 star
17%
3 star
10%
2 star
2%
1 star
2%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Baldwin House Senior Living Oakland
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
- Diabetic Care
- Memory Care
Meals & Dining
- No Sugar
- Vegan
- Pureed Meals
- Meals Provided
- Vegetarian
- Gluten-free
- Professional Chef
- Restaurant Style Dining
- Guest Meals
- Organic
- Room Service
- Kosher
- Low / No Sodium
Room Amenities
- Garden View
- Full kitchen
- Ground Floor Units
- Cable or Satellite TV
- Wi-Fi/high-speed internet
- Bath Tubs
- Handicap Accessible
- Wheelchair Accessible Showers
- Air Conditioned
- Respite or Short Term Stays Offered
- Private patio, deck, or balcony
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
- Covered Parking
- Property Convenient to Public Transit
Pets
- Weight Limit (lbs)
- Dogs Allowed
- Cats Allowed
Common areas
- Central Fireplace
- Outside Patio
- Outdoor Common Areas
- TV Lounge
- Library
- Beauty Salon
- Indoor Common Areas
- Computer or Media Center
- Meeting Room
- Barber Shop
Recreational areas
- Billiards Lounge
- Fitness Center
- Movie or Theater Room
- Arts and Crafts Center
- Piano or Organ
Services
- Grocery Shopping and Errands
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Gardening Club
- Stretching Classes
- Activities On-site
- Dances
- Activities Off-site
- Holiday Parties
- Live Dance or Theater Performances
- Protestant Services
- Catholic Services
- Happy Hour
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Christian Services
- Visiting Rabbi
- Pet-focused Programs
- Community Service Programs
- Brain fitness / Dakim
- Trivia Games
- Educational Speakers / Life Long Learning
- Wii Bowling
- Devotional Activities Offsite
- Visiting Chaplain or Priest
- Other Religious Services
- BBQs or Picnics
- Day Trips and Outings
- Live Musical Performances
- Birthday Parties
- Bible Study Group
Reviews
for Baldwin House Senior Living Oakland
Write a review
A Place for Mom has scored Baldwin House Senior Living Oakland with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Baldwin House Senior Living Oakland has 66 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.1
Care Services
3.9
Staff
4.4
Meals & Dining
3.6
Activities
4.1
Value for Cost
3.9
A Place for Mom has scored Baldwin House Senior Living Oakland with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Baldwin House Senior Living Oakland has 66 reviews with an average "overall experience" of 4 out of 5.
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1-20 of 66 reviews
Anonymous - Family/friend
Independent Living
December 2, 2024
Baldwin House Review
We chose this facility initially because it had a warmer, home-like feel to it versus the others. There have just been a few occasions where some of the staff did not seem helpful.
Joyce - Family/friend
Independent Living
July 15, 2024
Baldwin House Senior living review
Baldwin house allows moving with only 30days notice (instead of 90days) and there is no lease buy out fee unlike our loved one's current communities.
Baldwin house did NOT allow opting OUT of dinner/meals unlike our loved one's current community which has reduced the rent we pay by about [fee removed]/month.
Anonymous - Family/friend
Independent Living
April 29, 2024
Great Staff Great Facility would definitely recommend
I would recommend. Comforting, Great staff .
Anonymous - Family/friend
Independent Living
March 6, 2024
Definitely recommended
Staff are very interactive with residents. One on one attention is more the rule than the exception. Housekeeping is excellent; my brother-in-law, who is a resident, has individual housekeeping weekly. The meals appear to be good; I have not tried the food myself; my brother-in-law seems satisfied. Communication with family is quite good. Staff member, [name removed], exemplifies this relationship and, I would suggest that prospective residents and family members speak with her as they tour. I would definitely recommended this facility, particularly when compared to other, more expensive facilities.
Joyce - Family/friend
Independent Living
September 25, 2023
Baldwin House Senior Living review
[name removed] was wonderful to work with. It was very clean and the staff friendly. Value for cost was very good.
We ended up moving him to[community name removed], but only because we could opt out of the food and pay less in rent (fee removed vs fee removed) - and because my husband's cousin has a home health contract there and my father-in-law needs assistance in order to live in an independent living location. Our circumstances are unique. We are trying to do everything we can to keep him in Michigan and not have to bring him down to Georgia away from his family and friends.
Other very subtle differences between the two locations that I thought were superior at Baldwin House: the entrance to the facility was very open and not closed off at Baldwin house; the units had large closets that had better accessibility; At elm haven , the kitchen was a little bit larger, but since it's still wasn't really an eat-in kitchen, I would've preferred a slightly smaller kitchen and more room in the living room; a Baldwin House, the living room, had luxury plank vinyl as opposed to carpet that makes it a little bit easier to walk if you have a rolling walker and easier to clean; finally, I don't know whether this is an advantage, or not, but it Baldwin house, the default for the stove was "off". I think this is because you can't opt out of meals, and they wanted to discourage cooking inside of the unit. However, you could opt to have the oven turned on. With my father-in-law we were able to get by with a countertop to burner plug-in and a microwave.
Michaela - Resident/client
Independent Living
September 9, 2023
Problematic
It saddens me to say that the team in place to manage this facility will never be professionally acceptable to me. I have been yelled at more times than I can count by [name removed] the enrichment director, [name removed] was the assistant director of the facility and he is by far the most disrespectful, mean, demeaning person I've ever had to deal with. [name removed] is a person that I actually feel eerie being around, [name removed] runs the Ace team, they have nasty dispositions, they use foul language, never wear gloves and touch multiple people at once. I have never lived in a place that I dislike as much as I do this facility. The smell of urine and feces was so prominent for the first four months I lived there in the hallways, I couldn't stand it. Urine and cigarette smoke smells are normal in the dryers, cigarette smoking in the apartments are on the weekends, you can smell it. [name removed] doesn't address concerns appropriately when there is a stove fire, I feel sorry for this company. [name removed] rocks.
Cheryl - Family/friend
Independent Living
December 5, 2022
Overall Good Community
I would encourage others to go here if you are independent. The community is friendly, the food I thought was pretty decent.
Douglas Johnson - Resident/client
Independent Living
November 19, 2022
Most things very nice. Food is SUB Par.
I have lived here for two years. Everything was fine and meals were good. Three meals a day including hot breakfasts. There were always two choices for each meal, plus alternates. WELL THINGS CHANGED A YEAR AGO. They now claim breakfast is NOT included, even though my lease and their advertisement says it is. They do provide a box of cold serial and usually a small 1/2 cup of milk. They tell us it is complimentary and we are lucky to get it. Meal choices has been limited to one choice. At least 3 times a week I do not get what I ordered or even on the menu. They have promised for two months to correct this. It has not been fixed. They don't even have a toaster as promised. Can you imagine a BLT on stale bread, not toasted, two pieces of bacon and one slice of tomato. I will change this review if it ever improves.
Sharon - Family/friend
Independent Living
July 21, 2022
Would recommend
We were looking for a place that would fit both of my parents needs and they seemed to be able to do that here. My dad needed more independence and my mom needed a little more care so it worked out great. The apartment size seems to be about average compared to other places that we looked at around the area. The staff have always been super friendly. I would recommend Baldwin House to others looking.
Diane - Family/friend
Independent Living
March 7, 2022
Check out Baldwin House
We chose Baldwin House because of the convenient location to her church, the value for the money was great, and just how fast and quickly they moved to get us in. They did not have a waitlist so we were able to move in right away which was lovely. They have a respite care unit as well and my mom had just had surgery and they invited us to stay here so it was like a try before you buy type of thing. They are delivering the meals to the apartments and because of that, the meals are quick and simple. It does not taste good and is not geared towards what the residents would like to eat. Overall I would recommend the facility to others looking.
Dee - Family/friend
Independent Living
September 1, 2021
The Executive Director is Outgoing, Understanding, and Goes Above And Beyond
The community is very nice. The views are really great. The staff are wonderful here! The office staff are helpful and work with you to make sure all your needs are met.
The meals are excellent, and meals are served at a specific time to be able to be served food.
Anonymous - Toured community
Independent Living
May 13, 2021
Nice place and good price compared to other properties we looked at. Staff was very friendly and informative. Residents and employees appear happy to live and work there.
Anonymous - Toured community
Independent Living
May 13, 2021
Nice place and very good price compared to other properties we looked at.
Eddie - Resident/client
Independent Living
April 19, 2021
My experience at American House
I've had a very enjoyable experience here. Everybody is very friendly. The staff seem to be good at their jobs. The food is pretty good, but I don't like everything they serve. The activities are good. There's always something they're doing to create interest and stave off boredom. They have a gym / exercise room here that's very nice. It has all the different machines you need to keep up your exercise and lose weight.
anonymous - Resident/client
Independent Living
February 11, 2021
I found something that fills my needs
I chose American House because of what they had to offer and the affordability compared to other like facilities, they are considerably less. They are very accommodating, they just recently introduced healthy options into the menu and we get 3 choices which is nice. The circumstances right now are very different, but overall I would recommend to others looking.
Jennifer P - Family/friend
Independent Living
December 21, 2020
a perfect place for my parents
The food is suffering during covid, the portion size is small and they have forgotten my mom. before covid, the food was much better in the dining room setting. When my father's care was increased he was allowed to stay with my mom and he was able to age in place. she really likes the residence and the staff and has made friends.
I would recommend this community to others
Anonymous - Family/friend
Independent Living
December 3, 2020
My review of American House during COVID
When I first moved my mother in it was great and it was worth every penny. Around March, that changed. I did not like the way they handled COVID. They were all isolated to their apartments, no choice of meals and they were delivered in Styrofoam boxes, and she had no interaction with anyone. Due to this, we ended up moving her out. I had issues with the medical staff that American House Oakland as well. Overall, I would not recommend them at this time.
Anonymous - Family/friend
Independent Living
December 2, 2020
my review
there is a lot of older residence here, and there are a lot in wheelchairs and/or walkers.
The rooms are comparable to other facilities, the food is good and I think they offer a good variety.
I would recommend this facility to others.
llg - Family/friend
Independent Living
October 4, 2019
AVOID THIS PLACE...HORRIBLE....IF YOU CARE ABOUT YOUR LOVED ONE, AVOID THIS PLACE
This place is a [language removed] HOLE. DO NOT SEND ANYONE THAT YOU CARE ABOUT OR LOVE HERE. Staff is horrible, the care is horrible. Hidden cameras need to be brought into this place to catch what is going on...AVOID THIS PLACE AT ALL COST.
Response from Baldwin House Senior Living Oakland
October 11, 2019
Llg, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. Feel free to reach out to our home office to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Sandy Manoulian - Resident/client
Independent Living
March 5, 2019
Wonderful Place to Live
Here at American House Oakland you really get your money worth. There are so many wonderful activities, and the food is good too. I have made so many new friends.
Response from Baldwin House Senior Living Oakland
June 25, 2019
Sandy, thank you for your 4-star review of our community. We appreciate your feedback!
Neighborhoods around Baldwin House Senior Living Oakland
See what the neighborhood has to offer and what’s nearby:
Frequently Asked Questions about Baldwin House Senior Living Oakland
Baldwin House Senior Living Oakland offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Baldwin House Senior Living Oakland 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (248) 335-7020 to reach a resident at Baldwin House Senior Living Oakland.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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