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5342 Butler Hill Rd, Saint Louis, MO 63128
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Tina
-
Loved one of resident/client
4.0
Highly Recommended
The staff were warm and caring. They kept the residents clean, the floors clean and it never had a foul odor. They were very good at communicating. The food was wonderful and the floor plan allowed the residents to see and smell the food cooking. I would highly recommend Avalon. Because of its size, I felt that my father-in-law received exceptional care.
About the facility Avalon Memory Care - St. Louis
If you are a resident of the St. Louis metropolitan area, then you may need to be aware of the services that Avalon Memory Care can provide for you or a loved one. This community provides support for dementia-related illness for you and your loved one within this appealing urban setting.
The staff at Avalon Memory Care is dedicated to providing only the best care for you or your family member in a comfortable, assisted-living atmosphere. They are trained at providing the needed care for each and every resident, including assistance with all aspects of daily living such as bathing, dressing, grooming and other areas, 24-hour continuous care by the staff (if needed), bedside care, and assistance with obtaining any other needed medical, dental or emotional care by the staff. Their accommodations include options for the resident to have their own furniture and they provide all of the needed transportation to doctor appointments or other medical needs. Sometimes even an old fashioned house-call can be arranged if requested.
Besides the dedication of the staff, the resident of one of the locations of Avalon Memory Care will find that there are many amenities for them to enjoy, including the following:
A secured yard, often...
The staff at Avalon Memory Care is dedicated to providing only the best care for you or your family member in a comfortable, assisted-living atmosphere. They are trained at providing the needed care for each and every resident, including assistance with all aspects of daily living such as bathing, dressing, grooming and other areas, 24-hour continuous care by the staff (if needed), bedside care, and assistance with obtaining any other needed medical, dental or emotional care by the staff. Their accommodations include options for the resident to have their own furniture and they provide all of the needed transportation to doctor appointments or other medical needs. Sometimes even an old fashioned house-call can be arranged if requested.
Besides the dedication of the staff, the resident of one of the locations of Avalon Memory Care will find that there are many amenities for them to enjoy, including the following:
A secured yard, often...
Read more
Senior living options offered
Memory Care
Pricing for Avalon Memory Care - St. Louis
Total monthly costs depend on room type, select services, and the level of care needed.
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Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Avalon Memory Care - St. Louis
5342 Butler Hill Rd, Saint Louis, MO 63128
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7.3
Review score
23 reviews
7.3
Review score
23 reviews
5 star
48%
4 star
13%
3 star
26%
2 star
4%
1 star
9%
9.5
Review score
29 reviews
9.5
Review score
29 reviews
5 star
56%
4 star
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3 star
7%
2 star
3%
1 star
3%
8.9
Review score
66 reviews
8.9
Review score
66 reviews
5 star
52%
4 star
17%
3 star
14%
2 star
11%
1 star
6%
8.9
Review score
64 reviews
8.9
Review score
64 reviews
5 star
51%
4 star
28%
3 star
16%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Avalon Memory Care - St. Louis
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- High Acuity Care
- Memory Care
- Non-Ambulatory Care
- Incontinence Care
- Diabetic Care
Meals & Dining
- No Sugar
- Vegan
- Meals Provided
- Vegetarian
- Special Dining Programs
- Organic
- Low / No Sodium
- Kosher
- Anytime Dining
- Gluten-free
- Guest Meals
- Room Service
Room Amenities
- Cable or Satellite TV
- Ground Floor Units
- Respite or Short Term Stays Offered
- Handicap Accessible
- Wi-Fi/high-speed internet
- Air Conditioned
- Wheelchair Accessible Showers
Community Amenities
Transportation & parking
- Transportation at Cost
Common areas
- Outside Patio
- Private Bath
- Outdoor Common Areas
- TV Lounge
- Barber Shop
- Beauty Salon
- Indoor Common Areas
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Holiday Parties
- Activities On-site
- Birthday Parties
- Reminiscence Programs
- Devotional Activities On-Site
Reviews
for Avalon Memory Care - St. Louis
Write a review
A Place for Mom has scored Avalon Memory Care - St. Louis with 7.3 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Avalon Memory Care - St. Louis has 23 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
3.6
Friendliness
4.1
Care Services
3.9
Staff
4.3
Meals & Dining
3.8
Activities
3.4
Value for Cost
4.0
A Place for Mom has scored Avalon Memory Care - St. Louis with 7.3 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Avalon Memory Care - St. Louis has 23 reviews with an average "overall experience" of 3.9 out of 5.
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1-20 of 23 reviews
Anonymous - Family/friend
Memory Care
July 22, 2024
Avalon Memory Care - St. Louis
The management lies, gaslights and a few other things. After a very, very, needlessly, completely unavoidable rocky start, my family member was not unhappy there. And, after all said and done, she was where she needed to be.
Response from Avalon Memory Care - St. Louis
August 2, 2024
We’re sorry to hear about your concerns with management and the rocky start. We’re glad to know that, ultimately, your family member was in a place where she needed to be. Please reach out directly if you’d like to discuss your experience further.
Anonymous - Family/friend
Memory Care
June 26, 2024
Our experience with Avalon
The selling point was the ratio of resident to staff. Communication wasn't as much as I would have liked. The facility went through a significant staff turnover, and during that time, the cleanliness and laundry suffered. That situation eventually improved. [name removed] passed in March, so I'm no longer involved with Avalon.
Response from Avalon Memory Care - St. Louis
August 2, 2024
Thank you for sharing your experience. We’re glad to hear that the staff-to-resident ratio met your expectations. We regret the issues with communication and cleanliness during staff turnover and are working to improve. We appreciate your feedback and extend our condolences for your loss.
Tina - Family/friend
Memory Care
March 6, 2024
Highly Recommended
The staff were warm and caring. They kept the residents clean, the floors clean and it never had a foul odor. They were very good at communicating. The food was wonderful and the floor plan allowed the residents to see and smell the food cooking. I would highly recommend Avalon. Because of its size, I felt that my father-in-law received exceptional care.
Response from Avalon Memory Care - St. Louis
March 7, 2024
Tina, thank you for sharing your experience. We will also share your kind words with the staff and agree that they are a great team. Our director is extremely organized and a solid communicator which we are so grateful for. Avalon builds our locations from the ground up and we absolutely designed it so that the residents could see and smell the meals being served daily. It was an honor to care for your father-in-law and support your family. We appreciate you and send all the best!
Lisa D - Family/friend
Memory Care
April 25, 2023
Avalon was a Blessing
Avalon was a blessing to my father for the last 4 months of his life. They truly care about the residents who are more like family. They connected with my dad even in his advanced dementia. I thank God for Avalon.
anonymous - Family/friend
Memory Care
December 12, 2022
I would recommend
We chose Avalon Memory Care because of the resident to staff ratio that they have.
This particular facility atmosphere is very different than some of the other places. For those who need the more intense care, this would be a good place.
I would recommend this facility to others looking for memory care and already have.
C.Z. - Family/friend
Memory Care
December 8, 2022
Our families experience
Sometimes they were shorthanded so they had to go with easy breakfasts like cold cereal and getting everyone up took a little longer but overall I was very happy with everything .
Anonymous - Family/friend
Memory Care
October 25, 2022
Needs Improvement/Better Communication
We picked this community because thought the ratio of caregivers to resiedents was good. A lot of things needs to improve. I am dissapointed and sad with the community.
anonymous - Family/friend
Memory Care
September 23, 2022
Homey atmosphere, great staff
I decided on Avalon Memory Care for my husband because I needed a facility in a short period of time. They had availability quickly and were able to accept him. I found that it was a quaint, small facility. They only had maybe 30 or 40 residents. It was very homey type of place. I was relived to have a place to have my husband. I would recommend them to other families.
Amy - Family/friend
Memory Care
August 4, 2022
Could be a shining star with better management.
Avalon Memory Care is more of an advanced nursing home on a smaller scale. A lot of their patients are farther progressed in the care that they need. At other memory care places we toured, there was more of a variety in the functioning level of their patients. At Avalon, a lot of patients are non-ambulatory and need a lot of 1:1 care, so it's less of a traditional memory care facility but instead more of a higher level nursing facility. If it wasn't for one staff member in particular, I think our experience would have been a lot less enjoyable. She was amazing - she texted us and FaceTimed us every day to talk to my dad. She ended up going on maternity leave, and within the next week my dad declined rapidly. They have some really good staff there, but they also have some staff who do not offer the services and value for the money. I think every place has their own staffing challenges, but because of how small this particular facility is, I don't think those challenges are managed very well. Also from a safety perspective with elopement concerns, how the facility was run during daytime business hours was very different than how it was run during evenings and weekends. We visited often at all different times and witnessed stark differences in shifts, with business hours running smoothly but deficits occurring on evenings and weekends. I definitely think the facility has potential if there were improvements in management.
kerry h - Family/friend
Memory Care
May 18, 2022
Great care and staff
I am extremely happy with the exceptional care my mother has received at Avalon. The staff is very caring, loving and attentive. I like the small, family like environment and the clean, beautiful facility. They have gone above and beyond my expectations.
emily c - Family/friend
Memory Care
May 18, 2022
Special Care
My mother was in the later stages of dementia when we brought her to Avalon. She had suffered some neglect at her previous residence. When Avalon evaluated her in that environment, they expressed a desire to take her in so they could care for her. They were so caring - they showed up the next day with their personal vehicles to help move her.
My mother’s health was up and down for the 8 months she lived at Avalon. The staff was always caring and helpful - no matter how mean my mom could be at the end.
During one hospital stay, they showed up to help feed her. They truly care for their residents.
The quality of the facility was worlds above any others that I had toured that were in our price range. Gorgeous accommodations and less residents.
I wish I had moved my mom there sooner. But, I am happy that she spent the last 8 months of her life in such a wonderful place.
ap h - Family/friend
Memory Care
May 18, 2022
Great Place
My father was diagnosed with Lewy bodies and Parkinson's. The team at Avalon Memory Care took him in after we were unable to safely support my father at home. [name removed] and team made the registration process very easy and cared well for my father during his stay. They even made life easier for us once my father passed. We feel blessed to have been able to house my father in such a caring environment during his final days on earth.
Carolyn - Family/friend
Memory Care
February 25, 2022
they did take good care of him
The staff members were very nice and friendly. They always knew where our loved one was at all times, they constantly watched over him to make sure he did not fall or hurt himself. They did an excellent job regarding that. However, our loved ones belongings at times went missing, so the attentiveness could be a little improved. The meals and dining service could of been more of a variety.
Anonymous A - Family/friend
Memory Care
August 23, 2021
New Management needed
I was in love with this place until i went to see my mother an the only person i could trust to make sure my mother was well taken care of left the building due to POOR MANAGEMENT. this young lady made sure that my mother had everything she would need to live a enjoyable life there. she also made sure my mothers room well very clean so that she didn't get sick [name removed] was a great caregiver to my mother an my family wishes her the best. my mother really misses this young lady an it sading my soul to know that management in this building allows great workers to leave because they want to keep people who doesn't care about there jobs. i can say that she really cared about her job an my mother an i just wish they get management under control before they lose more great workers
Anonymous - Family/friend
Memory Care
February 2, 2021
Highly Recommended for Memory Care
I would recommend this community to anybody. I believe my loved one got really good care here. This isn't the fanciest places. There was only one bill a month I received for the same amount.
Anonymous - Family/friend
Memory Care
October 7, 2020
I am very happy
I am very happy with the care my sister receives at Avalon. The staff is always caring, patient and kind and attentive to her needs and wants. The facility is clean and neat. What I like the most is the low number of residents that allows more specialized care. She is always clean and has her hair washed and in clean clothes. Dementia is a nasty disease and I don’t wish it on anyone but if you have a loved one that needs this kind of specialized care, I would recommend Avalon Memory Care.
Anonymous - Family/friend
Memory Care
October 7, 2020
We cannot be more pleased
We cannot be more pleased with our decision to have our mother at the Avalon location on Butler Hill Rd. This is a family owned and operated company that has been operating for i think about 25 years. I can tell you that the care is very specialized and the staff truly cares. Prior to moving into Avalon, I had my mother in a facility owned by a large company and the staff was not treated correctly and it translated into the quality of care they provided. Avalon on the other hand is awesome!
Melissa Edwards - Family/friend
Memory Care
September 24, 2020
My Mom has been at Avalon over 2 years
My mom has been a resident here for 2 years. The staff is loving and attentive and I feel like they really know my mom and her preferences. I’ve always had good communication from the Director, which has given me incredible peace of mind during the COVID pandemic. The two RN’s that are on staff are excellent and very experienced.
Anonymous - Family/friend
Memory Care
December 2, 2019
Terrible place with simular state inspections.
I visited my mother in law around 6 months ago. My wife and I noticed how dirty the facility was, sticky floors, a urine stained couch missing a seat cushion in a hallway and trash on the floors. Asked staff to review state of MO inspection reports. By law, they need to show to anyone who asks. They refused and had no idea what I was talking about. Checked out her shared room. Had broken off wall toilet paper holder, no paper anywhere, 2 nom working lights. They then told me to leave or they would call PD.
Anonymous - Toured community
Memory Care
May 13, 2019
A fairly new facility. Very attractive; the open kitchen is beautiful. (Oddly, during our visit at 11 a.m., no one was cooking or cleaning in it.) They seem to be short on front office staff -- the single staff member we saw was handling a conference call, so the director of nursing conducted our tour. The central area is set up with rows of recliners -- great for watching TV, but not good at all for interaction with anyone. Most residents were at the dining tables, getting manicures. Rooms are nicely sized; the bathrooms were over the top. This was the most expensive facility we've toured, but we couldn't come up with any reason to justify the expense.
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Avalon Memory Care - St. Louis offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Avalon Memory Care - St. Louis 7.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (877) 318-0213 to reach a resident at Avalon Memory Care - St. Louis.
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