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A First Name Basis - Baton Rouge

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7909 Wrenwood Blvd, Baton Rouge, LA 70809

For more information about home care options:
(866) 374-4058
6 reviews
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A First Name Basis - Baton Rouge
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Anonymous
-
Family/friend
4.0
Something we needed
It was a little bit pricey, but we needed it. Please be aware of all the rules and regulations – ask a lot of questions. I was impressed with the management. She went above and beyond. Sometimes having the replacement was a little inconvenient.

About the facility
A First Name Basis - Baton Rouge

A First Name Basis - Baton Rouge in Baton Rouge, LA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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A First Name Basis - Baton Rouge undefined
A First Name Basis - Baton Rouge

7909 Wrenwood Blvd, Baton Rouge, LA 70809

At Home Care of Louisiana undefined
At Home Care of Louisiana

11410 Lake Sherwood Ave North Ste B, Baton Rouge, LA 70816

Sunset Total Care LLC- Baton Rouge, LA undefined
Sunset Total Care LLC- Baton Rouge, LA

1143 Sharynwood Dr, Baton Rouge, LA 70809

Home Instead - Baton Rouge, LA undefined
Home Instead - Baton Rouge, LA

5055 S Sherwood Forest Blvd, Baton Rouge, LA 70816

6 reviews
3 reviews
1 review
2 reviews
Starting rate
--
Starting rate
Starting at $XX/hr
Starting rate
Starting at $XX/hr
Starting rate
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Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Household chores

No

Household chores

Yes

Household chores

Yes

Household chores

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available

Reviews

for A First Name Basis - Baton Rouge

Overall Rating
2.8
Cleanliness
2.5
Friendliness
2.6
Care Services
2.4
Staff
1.0
Meals & Dining
1.0
Activities
2.4
Value for Cost
2.5
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Laura - Resident/client
Home Care
July 17, 2023
1.0
Terrible
They refused to provide any care. They assured me they would not take my son as a client unless they had a worker. They never hired one. They put a supervisor on my son's case who was from a prior agency that had allowed multiple workers to take him places for hours without even notifying me, even after I asked them not to. After months, they sent 1 person to my house who stayed for 8 hours and never spoke 1 word to my son. months after this they sent another person who while at my house disappered and upon return advised me she was calling her probation officer. I asked the supervisor about what kind of background check had been done. She said they didn't find anything on the background check and that was not their problem. They did not complete the required documentation that should have been available for the workers who came to my home.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Pam Varner - Toured community
Home Care
April 8, 2019
1.0
Would not Recommend
I am writing this review based on FIRST hand knowledge of A First Name Basis-In Home Care. I spent 2 hours with the director of sales and marketing going over every detail of what our expectations were for my mom, who has late stage dementia. I was very specific of her needs and expected someone with experience in this area to stay with her. The girl they sent was one and a half hours late and let me know she had only been working in the caregiver field 3 months. I called the 24 hour service to ask where she was and they weren’t sure. How can you not know when an employee doesn’t show up? This is the very worst part that literally makes me sick. She went to sleep in a chair and my husband and I found my mother face down in a flower bed in her front yard. I went in the house and had to wake the girl up. Needless to say I sent her home. She text me apologizing for her NEGLECT! I have pictures to prove all of this. I would not recommend this company to anyone. Side note-The CEO did call me to apologize.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Anonymous - Family/friend
Home Care
June 8, 2015
2.0
Verified Review
This really hasn't been a great experience, and I can't count on them.
I'm having a little bit of a problem, I have a regular caregiver, she does okay, except that she is always late. They aren't very reliable, and the people that come to fill in are always a little bit late. When I have a replacement, it's always someone different. The people don't seem to be trained at all. When I first chose them the woman who came out was very professional, but that was the end of it. They didn't work with my insurance the way that I had hoped. This really hasn't been a great experience, and I can't count on them.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Toured community
Home Care
May 7, 2015
4.0
We have hired A First Name Basis to start on May 5.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous
Home Care
October 18, 2014
4.5
Verified Review
Very caring and well managed
I like that they are punctual, on time, very caring, considerate. The administration keeps up with their workers; they check on them, come to the house, make sure they are following their procedures. They go in and sit down, talk to her. They prepare meals, feed her, keep her room clean. I'm well pleased.
Cleanliness
4.5
Friendliness
5
Value for Cost
4.5
Care Services
4
Activities
4
Anonymous - Family/friend
Home Care
June 13, 2014
4.0
Verified Review
Something we needed
It was a little bit pricey, but we needed it. Please be aware of all the rules and regulations – ask a lot of questions. I was impressed with the management. She went above and beyond. Sometimes having the replacement was a little inconvenient.
Viewing 1-6 out of 6 reviews

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about A First Name Basis - Baton Rouge

A Place for Mom has scored A First Name Basis - Baton Rouge 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

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To conduct a complete investigation, seniors and their families should:

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