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24 Hour Home Care - Torrance

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21311 Hawthrone Blvd. Suite 101, Torrance, CA 90503

28 reviews
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For more information about home care options:
(866) 374-4058
24 Hour Home Care - Torrance
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24 Hour Home Care - Torrance
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Sharon
-
Family/friend
4.0
Great Caregivers, But Coordinating Maybe a Little Challenging
We thought the caregivers were excellent to work with with our loved one. They easily accommodated our requests. There was a delay with the coordinator to work with initially. The office staff could be improved upon with their communication with the family. There was a delay with sched

About the facility
24 Hour Home Care - Torrance

24 Hour Home Care - Torrance in Torrance, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Services
at 24 Hour Home Care - Torrance

Community Amenities

Languages spoken

  • Japanese

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24 Hour Home Care - Torrance
24 Hour Home Care - Torrance

21311 Hawthrone Blvd. Suite 101, Torrance, CA 90503

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Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available

Reviews

for 24 Hour Home Care - Torrance

Overall Rating
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
2.5
Meals & Dining
Activities
4.6
Value for Cost
4.4
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 28 reviews
Sharon - Family/friend
Home Care
February 11, 2022
4.0
Verified Review
Great Caregivers, But Coordinating Maybe a Little Challenging
We thought the caregivers were excellent to work with with our loved one. They easily accommodated our requests. There was a delay with the coordinator to work with initially. The office staff could be improved upon with their communication with the family. There was a delay with scheduling and the price seemed a little higher than we anticipated.
Friendliness
5
Care Services
5
Staff
2
Value for Cost
3
anonymous - Family/friend
Home Care
November 22, 2021
4.0
Verified Review
I would recommend
We did have to try a few different caregivers and they did not match with our loved one and the needs we were looking for. The last caregiver we got is excellent and I am glad we found her. Make sure to have them send someone that matches with your loved one. The administrative staff have been responsive and flexible and we have been happy with them.
Friendliness
4
Care Services
4
Staff
4.5
Value for Cost
4
Fran G - Family/friend
Home Care
August 25, 2021
1.0
FAIL Terrible service…never trust this company.
I used 24hr Home Care 3 times 2 were complete fails with 1 no show 1 late neither was able to take care of putting a diaper on or take one off my father even fell and 911 was called. They double bill debit cards and I have yet to receive the money back. They have no training for memory care with Dementia and Alzheimer’s patients. Unreliable and unprofessional and untrained.
Care Services
1
Staff
1
Value for Cost
1
anonymous - Toured community
Home Care
August 21, 2019
5.0
We have been using 24Hr HomeCare for about 5 weeks now. We have had some fantastic care givers for my Mom and Dad. They are kind, trustworthy and engage in conversation easily. They care for them as if they were their own family. The staff is quick to respond if issues come up and are ready with replacement care givers if needed. The service has made what could have keen a difficult transition for my parents a pleasant experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
June 28, 2019
4.0
A little pricey but it seems well worth it. I haven’t used them yet but [name removed] was very nice and helped me understand how everything works.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous
Home Care
November 30, 2017
4.0
Verified Review
Good Overall
Overall I feel that 24 Hr HomeCare has been a good experience. My mother didn't appreciate that she had to keep interviewing people until she finally just settled on someone. None of the people were really perfect fits. However, we do like that the person we currently have coming calls me to let me know when they arrive and leave, so I can feel secure that they are working the hours they say they are. I also like that they don't change extra for driving to appointments or shopping. Generally, it has been a good experience, and I would recommend them.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Home Care
June 7, 2017
5.0
Verified Review
Great care for my mom at home.
I was very happy with this in-home care service for my mom. The staff was very nice and helpful to find someone to come into our home and help with the care for my mom. We liked the caretaker that was very helpful in a list of things needed for my mom's care. We would recommend this service and the caretaker to other and we will be using this service again.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
April 14, 2017
5.0
Verified Review
Great home care option!
The experience with 24 Hr HomeCare was positive. They are extremely professional and you can tell it's not a shady operation. They are very responsive and organized. I would recommend them!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
March 10, 2017
4.0
Verified Review
Need More Dependable Caregivers
From my experience they were okay. We had let them go and went with another independent care. They were not that reliable, more than one day no one showed up. Most the girls, like about 2, were really good from what I thought. They were not on time but when they did help it went very good. Apparently some of the caregivers were scheduled for another family while we were scheduled.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Home Care
November 8, 2016
4.0
Verified Review
We Have Good Helpers
They do a good job communicating, a good job finding a replacement and showing up when someone can't make it. The person that I communicate with there tries to find people who are a good fit for my mom. We have been pleased with the care. There is a benefit for having a caregiver help us because I am under physical therapy and they are able to help. They have been fine for us.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Home Care
May 23, 2016
5.0
Verified Review
Excellent experience
My husband and I have only good things to say about 24-Hour Home Care. Our case manager has always responded quickly to our requests for a caregiver. We have had three caregivers who we would rate as excellent thus far. They are competent, warm and gentle. I am able to leave my husband in their care without worrying about his safety and well being when I leave the house. We only began using 24-Hour Home Care in late April. So we can only share the experience of a fairly short time. And we have had experience with only a total of 5 caregivers.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
March 8, 2016
5.0
Verified Review
She has had a few people come and it's been awesome.
She has had a few people come and it's been awesome. The two gals that came were great, and able to keep up with her. Lesly with A Place For Mom really came through and helped me so much with finding this agency.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Elaine Montano - Toured community
Home Care
December 3, 2015
5.0
Verified Review
Review of 24 Hr Homecare - Torrance, CA
I have worked with 24 Hour Homecare since they started the company. I have watched them grow and continue to challenge themselves to be the best in the community. They are always open to new ideas and pride themselves in working closely with staff, patients, and family. We highly recommend 24 Hour Homecare to assist with any caregiver needs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jeanette Gamez - Toured community
Home Care
December 3, 2015
5.0
Verified Review
Review of 24 Hr Homecare - Torrance, CA
I work closely with Jesse Thomas a 24 Hr Home Care. They highly reputable and treat their patients with the utmost respect.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
December 2, 2015
5.0
Verified Review
Review of 24 Hr Homecare - Torrance, CA
I would not hesitate to refer this organization to any patient or family member in need of professional caregiving services. Reputable, accessible, and accountable are pertinent adjectives of my experiences with 24 Hr Homecare.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Christine Goldman - Toured community
Home Care
December 2, 2015
5.0
Verified Review
Review of 24 Hr Homecare - Torrance, CA
24 Hr Homecare is highly responsive to us and to our clients. The whole office works to ensure our clients get the best possible care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
December 2, 2015
5.0
Verified Review
Review of 24 Hr Homecare - Torrance, CA
One of the reps for the community, Jesse, has shown incredible passion, dedication, and self-driven to promote and keep a close band with both clients and patients. He has demonstrated to be a very important team player for 24 Hr HomeCare.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
December 2, 2015
5.0
Verified Review
Review of 24 Hr Homecare - Torrance, CA
24 Hr Homecare will always be a preferred provider. They are extremely reliable and accessible when I have patient needs. But above all per family feedback, they treat their patients with a genuine courtesy and respect.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Patricia Sasu - Toured community
Home Care
December 2, 2015
5.0
Verified Review
Review of 24 Hr Homecare - Torrance, CA
Very reliable and dependable. Excellent service and would recommend services to any community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
December 2, 2015
5.0
Verified Review
Review of 24 Hr Homecare - Torrance, CA
I am totally happy with the marketer, Jesse, for explaining his services to us and being consistent. He shows passion and dedication with his work. He also shows teamwork when he comes to our facility. He responds quickly when we refer a patient. Thank you for your service.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 28 reviews

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Call (310) 375-5353 to reach a resident at 24 Hour Home Care - Torrance.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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