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2025 North Bush Street, Santa Ana, CA 92706
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Becky
-
Child of resident/client
5.0
Would Recommend Them
Its a good place. They provide a good service. My mother is really thriving there. The staff is very friendly. My loved one is picky but she seems to like it and say "it's good" and she is gaining weight. This is a huge deal for us. From what I have gathered they have exercise activities, brain games and have them do interactive games that they do on a regular basis. They also have a movie night.
About the facility Willow View Gardens Assisted Living and Memory Care
Willow View Gardens Assisted Living and Memory Care in Santa Ana, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Willow View Gardens Assisted Living and Memory Care
Healthcare Services
- Memory Care
- Medication Management
- Staffing & Ancillary Services
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Professional Chef
- Vegetarian
- Low / No Sodium
- No Sugar
- Restaurant Style Dining
- Meals Provided
- Guest Meals
Room Amenities
- Cable or Satellite TV
- Respite or Short Term Stays Offered
- Ground Floor Units
- Air Conditioned
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Property Convenient to Public Transit
- Complimentary Transportation
- Resident Parking Available
- Transportation at Cost
Pets
- Dogs Allowed
- Weight Limit (lbs)
- Cats Allowed
Common areas
- Outside Patio
- TV Lounge
- Beauty Salon
- Indoor Common Areas
- Barber Shop
- Central Fireplace
- Computer or Media Center
- Library
- Outdoor Common Areas
Recreational areas
- Piano or Organ
- Movie or Theater Room
- Billiards Lounge
- Game Room
- Fitness Center
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- Spanish
- English
Activities
- Trivia Games
- Devotional Activities On-Site
- BBQs or Picnics
- Educational Speakers / Life Long Learning
- Activities Off-site
- Pet-focused Programs
- Catholic Services
- Holiday Parties
- Dances
- Live Well Programs
- Birthday Parties
- Karaoke
- Bible Study Group
- Other Religious Services
- Day Trips and Outings
- Cooking Classes
- Live Musical Performances
- Live Dance or Theater Performances
- Art Classes
- Gardening Club
- Happy Hour
- Visiting Chaplain or Priest
- Brain fitness / Dakim
- Activities On-site
- Community Service Programs
- Wine Tasting
- Stretching Classes
Compare
Willow View Gardens Assisted Living and Memory Care
2025 North Bush Street, Santa Ana, CA 92706
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3.0
Review score
62 reviews
3.0
Review score
62 reviews
5 star
31%
4 star
41%
3 star
19%
2 star
3%
1 star
6%
9.9
Review score
72 reviews
9.9
Review score
72 reviews
5 star
73%
4 star
18%
3 star
4%
2 star
4%
1 star
1%
9.9
Review score
71 reviews
9.9
Review score
71 reviews
5 star
95%
4 star
4%
3 star
0%
2 star
0%
1 star
1%
9.9
Review score
93 reviews
9.9
Review score
93 reviews
5 star
79%
4 star
16%
3 star
4%
2 star
0%
1 star
1%
Studio
--Studio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Memory Care, Residential Care Home
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for Willow View Gardens Assisted Living and Memory Care
Write a review
A Place for Mom has scored Willow View Gardens Assisted Living and Memory Care with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Willow View Gardens Assisted Living and Memory Care has 62 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.1
Care Services
3.9
Staff
4.0
Meals & Dining
3.0
Activities
3.8
Value for Cost
3.9
A Place for Mom has scored Willow View Gardens Assisted Living and Memory Care with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Willow View Gardens Assisted Living and Memory Care has 62 reviews with an average "overall experience" of 3.8 out of 5.
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Verified Review
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1-20 of 62 reviews
Anonymous - Family/friend
Assisted Living
August 18, 2023
Nice Environment
When it comes to the meals and dining this is an area my mother-in-law really complains about but she was getting amazing food at home. We have not heard of anything going on for activities but there is a guitar player coming. The value for cost is a flat rate so we could budget for it. The other thing that stands out to me is how happy all the residents seem. Many of them are very alert and active. This is why we actually chose it.
Terry - Family/friend
Memory Care
July 18, 2022
Lack of Communication
They've gone through five new managers since my loved one moved in. The newest one never called me back when I left a message because we were having some issues. To sum it up, they have a lot of turnover and a horrendous lack of communication.
Becky - Family/friend
Memory Care
March 11, 2022
Would Recommend Them
Its a good place. They provide a good service. My mother is really thriving there. The staff is very friendly. My loved one is picky but she seems to like it and say "it's good" and she is gaining weight. This is a huge deal for us. From what I have gathered they have exercise activities, brain games and have them do interactive games that they do on a regular basis. They also have a movie night.
Marry W - Resident/client
Assisted Living
October 13, 2021
False advertising
The food is terrible the staff is terrible not clean at all half of the employees there are not vaccinated the head director it’s very unprofessional should not be working in that type of environment would never put my love one Hollybrook be aware they say all these wonderful things and do not follow through with what they promise you !
Kelly S - Family/friend
Assisted Living
September 2, 2021
Best Find
This community is run professionally. They are kind and compassionate. My loved one liked the activities once she got used to the community. The staff were very friendly and helpful whenever speaking with them.
Mike L. - Family/friend
Memory Care
June 11, 2020
A good fit and nice for the price
First of all, I chose this community because it was affordable and it met the necessary requirements. One of the main reasons was that they have friendly staff . I visited other communities and that seemed so sterile and the staff personalities were so dry, At this community, the staff are friendly and willing to interact and carry a dialogue with the residents My mother loves to be active and this community offers her that opportunity if she desires to, The admissions director has been a wealth of information and helpful to us as well.
Janet - Family/friend
Memory Care
May 5, 2020
Not Recommended
We were not happy with Hollybrook Senior Living at all. They did not do what they said they would. My mom was in the ER 3 times in the 2.5 months she was there. I would not recommend it to anyone. They have no direction, no leadership. Not well run at all.
Anonymous - Family/friend
Memory Care
October 8, 2019
Very helpful
Anonymous - Toured community
Memory Care
May 11, 2019
STAY AWAY FROM THIS PLACE! Update review: After nearly one year, my father has had multiple cases of 'falling down' when absolutely NOBODY was around, his clothing and personal items have ALL gone missing, they NEVER take the residents out to walk, his body is bruised for reasons nobody can explain, and most recently he had his skull cracked by his roommate (still has staples in his head). This place is a scam with completely incompetent, unqualified and absolutely untrustworthy staff. Oh my gosh, please don't go to this place. We are desperately looking elsewhere.
Original review: Exterior doesn't look great, but when you walk in, surprise! It's bright and welcoming. Memory care on second floor does not allow for residents to wander freely on the grounds (or in this case, the small interior courtyard), as with other larger facilities. Would have liked that feature, but I suppose the price would have been higher. They make up for this with daily neighborhood strolls. Saw other facilities that were more expensive but the interior was gloomy. Not perfect, but a great budget-friendly option.
Leslie - Family/friend
Memory Care
May 7, 2019
Hollybrook is amazing!
Mom is so happy and well cared for. It’s a great relief to know she is in good hands, is well cared for and content. The staff is very caring and the facility is clean, good food, great location. Parking can be a bit of an issue but all in all we are very happy. I highly recommend a Place for Mom and Hollybrook!
Richard Altenbach - Family/friend
Memory Care
November 11, 2018
Hollybrook Senior Living
Kind, considerate staff, willing to work toward meeting financial limitations.
Anonymous - Toured community
Memory Care
June 25, 2018
Was a nice place great rooms. Parking a problem.
Response from Willow View Gardens Assisted Living and Memory Care
June 25, 2018
Thank you for your feedback. We now offer free valet parking to all visiting Hollybrook Senior Living. We value your opinion and time taken to provide your feedback.
Anonymous - Toured community
Memory Care
January 19, 2018
[Removed], our contact, was full of information and obviously LOVED what she did there. She spent considerable time explaining their program and as well as asking and answering questions. Our main concern was his isolation due to his many hours of sleep reversing to constant calling for something. He would not have used a button to call for help. He also talks to his own visionary relatives and friends and it would have been difficult with a roommate. PARKING was the other main issue. I believe they are working on resolving that; but, at the time we arrived there was no parking except in the driveway.
Anonymous - Family/friend
Memory Care
December 7, 2017
Some Improvements Needed
Overall, our experience at Hollybook has been decent, but there are some things that could use improvements. When we were looking to move in, the people there went out of their way to understand what kind of care my loved one would need when he was released from the hospital. Now that we are there, the staff is still friendly and helpful with the residents, but they are not very good at responding to the families. The rooms there are also kind of small, and the location is not very good. The facility is nice and clean though, and the residents seem fine with what they get as far as the food is concerned.
Anonymous - Toured community
Memory Care
September 12, 2017
Would Have Been Very Convient
This community was very lovely however I felt maybe the lighting was a little darker than other communities we had been in. The staff was wonderful very kind and friendly the residents that we saw seemed to be happy there. If it hadn't been for another community offering a move in special I might have chosen this one primarily because it is much closer to me.
Anonymous - Family/friend
Memory Care
August 25, 2017
Gentle Care!!
I have no complaints about how things had went at this community for my husband while he was in there care. The staff where kind and made sure to accommodate his needs to the best of there ability. I would recommend it to anyone interested though
Anonymous - Toured community
Memory Care
July 27, 2017
Great Care!!
My mother was recently in this community for a short period of time and I was very pleased with how things went for her. The staff where kind and I was comfortable with the care they provided her. They always where checking in on her needs and making sure to keep in communication with me about her progress and any updates. I am thankful for the overall staff at this place and think they are doing a great job.
Anonymous - Toured community
Memory Care
July 24, 2017
I liked this facility and liked the price, but being in the center of S.A., not much outdoor room for residents and parking for visitors was bad.
Anonymous - Toured community
Memory Care
June 10, 2017
Rooms too small, and everything is...green
Anonymous - Toured community
Memory Care
April 6, 2017
Needs more socialization among residents
This is a very nice facility and we enjoyed the tour. We felt this wouldn't be a good fit for my mom because there was not a lot of socialization among the residents. I felt they were off doing their own thing and it wouldn't be easy for my mother to establish friendships.
Neighborhoods around Willow View Gardens Assisted Living and Memory Care
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.
Frequently Asked Questions about Willow View Gardens Assisted Living and Memory Care
Willow View Gardens Assisted Living and Memory Care offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Willow View Gardens Assisted Living and Memory Care 3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (714) 541-3357 to reach a resident at Willow View Gardens Assisted Living and Memory Care.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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