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Waterstone at Wellesley

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27 Washington Street, Wellesley, MA 02481

For more information about senior living options:
(866) 374-4058
7.0
Review score
9 reviews
Add review
7.0
Review score
9 reviews
5 star
33%
4 star
45%
3 star
11%
2 star
0%
1 star
11%
See all reviews
7.4
Review score
131 reviews
17 facilities
Waterstone at Wellesley
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Anonymous
-
Child of resident/client
4.0
Overall great facility, don't expect attention from senior staff.
Really my only disappointment was with the senior staff once my mom moved in. They didn't check in during the first few days and also when she came back from a hospital stay (on hospice) they didn't check in for days until I reached out to them. Otherwise, Waterstone at Wellesley is a gr

About the facility
Waterstone at Wellesley

Waterstone at Wellesley offers independent and assisted living for seniors in Wellesley, Massachusetts. You can enjoy resort-style amenities at this stylish community. With lush courtyards with walking paths, a putting green, and seating around the fireplace, this community will help you easily feel right at home. Whether you’re drawn to the private movie theater, heated indoor pool, or workout sessions with a personal trainer, you’ll find plenty of inviting and stylish places to explore. Best of all, this community is pet friendly!

Community Details

This vibrant community offers scheduled recreational and cultural events, with plenty of opportunities for you to make your own fun. You might attend a writing seminar, or enjoy live entertainment in the courtyard.

You can enjoy restaurant-style dining as well as an outdoor restaurant. No matter where you dine, you’ll enjoy chef-prepared meals made with fresh, local ingredients. This community even offers personal wine lockers, so you’ll always have your favorite beverage on hand! Take advantage of the concierge services to schedule appointments or apartment maintenance. Provided transportation makes it easy to run any local errands. You’ll also enjoy housekeeping and linen services to keep your personal space neat and clean.

Assisted living residents will also receive personalized...

Read more

Senior living options offered

Assisted Living

Independent Living

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Amenities
at Waterstone at Wellesley

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Vegetarian
  • Anytime Dining
  • Restaurant Style Dining

Room Amenities

  • Ground Floor Units
  • Full kitchen
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Handicap Accessible

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Covered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Library
  • Outside Patio
  • Outdoor Common Areas
  • TV Lounge
  • Central Fireplace
  • Meeting Room
  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon

Recreational areas

  • Fitness Center
  • Raised Garden Beds
  • Piano or Organ
  • Swimming Pool
  • Arts and Crafts Center
  • Golf Course or Putting Green
  • Movie or Theater Room

Services

  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Happy Hour
  • Holiday Parties
  • Live Dance or Theater Performances
  • Activities Off-site
  • Activities On-site
  • Gardening Club
  • Stretching Classes
  • Tai Chi
  • Water Aerobics
  • Live Musical Performances
  • Wine Tasting
  • Art Classes
  • Day Trips and Outings
  • BBQs or Picnics
  • Devotional Activities Offsite
  • Community Service Programs
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim

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Waterstone at Wellesley undefined
Waterstone at Wellesley

27 Washington Street, Wellesley, MA 02481

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7.0
Review score
9 reviews
7.0
Review score
9 reviews
5 star
33%
4 star
45%
3 star
11%
2 star
0%
1 star
11%
9.5
Review score
35 reviews
9.5
Review score
35 reviews
5 star
62%
4 star
23%
3 star
6%
2 star
0%
1 star
9%
9.5
Review score
42 reviews
9.5
Review score
42 reviews
5 star
68%
4 star
26%
3 star
2%
2 star
2%
1 star
2%
9.3
Review score
20 reviews
9.3
Review score
20 reviews
5 star
70%
4 star
15%
3 star
0%
2 star
5%
1 star
10%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Fee Discount

Reduces entrance fees required upon move in

Rate Lock

Freezes your rent price for a specified length of time.

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Waterstone at Wellesley

7Review score9 reviews
7.0
Review score
9 reviews
5 star
33%
4 star
45%
3 star
11%
2 star
0%
1 star
11%
Epoch (ESL Management, LLC)
7.4
Review score129 reviews17 communities
Write a review
A Place for Mom has scored Waterstone at Wellesley with 7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Waterstone at Wellesley has 9 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.3
Friendliness
4.1
Care Services
4.0
Staff
3.7
Meals & Dining
5.0
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Waterstone at Wellesley with 7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Waterstone at Wellesley has 9 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Sheila M - Toured community
Assisted Living
February 9, 2024
1.0
Completely Unprofessional Operation
We were looking for our father. We contacted the Waterstone, expressed our interest (especially after we ran into an old soccer coach who lived there and recommended the community), took our father on a visit, and arranged for his medical evaluation at his apartment. It was then that we discovered that my father's medical condition would exclude him, but the nurse gave us hope with a "We'll see." And that was the last we heard from Waterstone. We get it was a no, but it would have been nice to hear this directly. We didn't expect to be ghosted by grown women. Corporate was also unresponsive when we asked for an explanation.
Cleanliness
3
Friendliness
1
Care Services
2
Staff
1
Meals & Dining
5
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
May 25, 2023
4.0
Verified Review
Overall great facility, don't expect attention from senior staff.
Really my only disappointment was with the senior staff once my mom moved in. They didn't check in during the first few days and also when she came back from a hospital stay (on hospice) they didn't check in for days until I reached out to them. Otherwise, Waterstone at Wellesley is a great place.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jane - Family/friend
Independent Living
March 18, 2021
4.0
Verified Review
Excellent Professional Friendly Staff and Beautiful Facilities
I highly recommend it for the facilities, the location, the common areas are very appealing, and the staff is very friendly. Communication has been a bit of an issue. The orientation was confusing to my loved ones, although I 'm not sure how much of that was due to Covid. Communication regarding minor maintenance repairs and transportation has also been difficult. The transportation is not as seamless as the make it seem, but I haven't given up on it for appointments and such. My loved ones are very happy with the food. Overall we've been pleased.
Friendliness
5
Staff
5
Value for Cost
4
Anonymous - Toured community
Independent Living
January 28, 2019
5.0
Waterstone is great. It is a really nice community, centrally located in Wellesley. Walking distance to shops and restaurants. The people are very active and seem to have a wonderful relationship with each other.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
hllcrst - Family/friend
Independent Living
August 4, 2018
5.0
Waterstone at Wellesley is excellent
Our mother has been here for over 4 years. She is 91 with progressive dementia and does need assistance at times, but can also socialize independently. Waterstone has been wonderful. The staff is warm, well trained, always available and helpful. The facility itself is beautiful with comfortable common rooms and absolutely excellent food. The activities are a combination of fun and intellectual, offering a range from music to history presentations to bingo, etc. We would highly recommend Waterstone for assisted living.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Independent Living
September 30, 2016
5.0
Verified Review
The Other Tour Visit
The tour I was given was a good job. They were on time and knowledgeable of the community. The interaction I seen appeared to be kind and respectful towards the residents. I think I was offered a complimentary meal but I didn't have time. This is in a great spot and it would have been suitable.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterstone at Wellesley
October 5, 2016
We appreciate that you took the time to review our community and we thank you for the nice compliments. If you visit us again, perhaps you'll have time to enjoy a meal with us, we think you'll enjoy that as well. And again, thank you for the review.
Anonymous - Resident/client
Independent Living
January 25, 2016
4.0
Verified Review
The staff really cares
The staff really does care about the residents here. They go out of their way to make sure I am having a great day. Foods good too
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Waterstone at Wellesley
January 25, 2016
We appreciate your kind words, and we’re so glad to have you as part of our community. Our residents are our top priority at Waterstone at Wellesley, and we strive to make that apparent in everything we do. Thank you for taking the time to review us!
Anonymous - Resident/client
Independent Living
December 17, 2015
4.0
Verified Review
Pretty good meals
The facility is nice, although the rooms are kind of small. The staff is great and they really care about the residents. This is a relatively new facility, but it seems to be running pretty smoothly. The meals are healthy and they actually taste pretty good.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Waterstone at Wellesley
December 25, 2015
We're so glad to hear that your visit to Waterstone at Wellesley was a positive experience. Our residents make comfortable homes in their personal spaces, but they love that Waterstone has so many versatile community areas for them to use as well. Thank you for taking the time to review our community, and we hope you'll visit us again soon!
Anonymous - Toured community
Independent Living
January 13, 2014
3.0
Verified Review
Will get back to them they ...
Will get back to them they are full and have a waiting list of 20 people and they just opened in April, plus the bedrooms are small, they are 11x11
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-9 out of 9 reviews

Neighborhoods
around Waterstone at Wellesley

See what the neighborhood has to offer and what’s nearby:
Waterstone at Wellesley in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about Waterstone at Wellesley

Waterstone at Wellesley offers 1 Bedroom. Learn more.

A Place for Mom has scored Waterstone at Wellesley 7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (781) 235-1614 to reach a resident at Waterstone at Wellesley.

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