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Watermark at San Jose

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1017 South Bascom Avenue, San Jose, CA 95128

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(866) 374-4058
8.6
Review score
8 reviews
Add review
8.6
Review score
8 reviews
5 star
62%
4 star
25%
3 star
0%
2 star
0%
1 star
13%
See all reviews
8.8
Review score
753 reviews
24 facilities
Watermark at San Jose
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Watermark at San Jose
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Anonymous
-
Child of resident/client
4.0
Watermark at San Jose
Staff for the vast majority were friendly and most helpful, attentive and caring. Food was great and varied. Activities were plentiful and well attended. Room was clean and functional. Condition of the resident made it more difficult to call it a pleasant experience, but they tried to acco

About the facility
Watermark at San Jose

THE WATERMARK AT SAN JOSE NOW OPEN! A premier senior living destination for Assisted Living and Memory Care in San Jose, California. Introducing The Watermark at San Jose – a community meticulously designed with your utmost comfort and vibrant lifestyle in mind. The Watermark offers both Assisted Living and Memory Care residences. Living choices range from studios to one- and two-bedroom options, all outfitted with stainless steel appliances, upgraded cabinets and fixtures, and elegant vinyl wood plank floors. Each space is not only modern but exceptionally comfortable, and there are no more housekeeping and maintenance issues to contend with. Within the community, residents have access to an array of amenities, including a spacious lobby and library, fitness and wellness center, massage therapy room, and a salon — all curated to enhance your senior living experience. The crafts room, state-of-the-art theater, and inviting outdoor spaces offer ample opportunities for entertainment and relaxation. Strategically located near Santa Clara Valley Medical Center, The Watermark provides not only immediate access to premier medical care but positions you in a vibrant neighborhood where every convenience is just a stone’s throw away. Elevate your senior living experience at The Watermark. Discover effortless living in our San Jose Assisted Living and Memory Care community....

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Watermark at San Jose

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
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Watermark at San Jose
Watermark at San Jose

1017 South Bascom Avenue, San Jose, CA 95128

Ivy Park at San Jose community exterior
Ivy Park at San Jose

4855 San Felipe Rd, San Jose, CA 95135

Oakmont of Silver Creek outdoor common area
Oakmont of Silver Creek

3544 San Felipe Rd, San Jose, CA 95135

Belmont Village San Jose lobby
Belmont Village San Jose

500 South Winchester Boulevard, San Jose, CA 95128

8.6
Review score
8 reviews
8.6
Review score
8 reviews
5 star
62%
4 star
25%
3 star
0%
2 star
0%
1 star
13%
9.6
Review score
54 reviews
9.6
Review score
54 reviews
5 star
51%
4 star
30%
3 star
6%
2 star
11%
1 star
2%
9.5
Review score
26 reviews
9.5
Review score
26 reviews
5 star
72%
4 star
8%
3 star
8%
2 star
0%
1 star
12%
9.5
Review score
75 reviews
9.5
Review score
75 reviews
5 star
62%
4 star
28%
3 star
7%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Watermark at San Jose

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • Guest Meals
  • Meals Provided
  • Room Service
  • Vegetarian
  • Anytime Dining
  • No Sugar
  • Special Dining Programs
  • Pureed Meals
  • Restaurant Style Dining
  • Professional Chef
  • International Cuisine
  • Gluten-free
  • Vegan

Room Amenities

  • Respite or Short Term Stays Offered
  • Full kitchen
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Air Conditioned
  • Garden View
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Kitchenette
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Covered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Transportation at Cost
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Meeting Room
  • Private Bath
  • TV Lounge
  • Library
  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon
  • Outside Patio
  • Central Fireplace

Recreational areas

  • Fitness Center
  • Arts and Crafts Center
  • Game Room
  • Movie or Theater Room
  • Piano or Organ
  • Raised Garden Beds

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Devotional Activities Offsite
  • Activities On-site
  • Community Service Programs
  • Men's Club
  • Activities Off-site
  • Walking Club
  • Happy Hour
  • Live Well Programs
  • Wine Tasting
  • Holiday Parties
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Christian Services
  • Intergenerational Programs
  • Visiting Rabbi
  • Book Club
  • Trivia Games
  • Community Service Organizations
  • Stretching Classes
  • Sensory-based Programs
  • Karaoke
  • Dances
  • Cooking Classes
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Cooking Club
  • Reminiscence Programs
  • Current Events Club
  • Brain fitness / Dakim
  • Gardening Club
  • Art Classes
  • Live Musical Performances
  • Catholic Services
  • Jewish Services
  • Live Dance or Theater Performances

Reviews

for Watermark at San Jose

8.6Review score8 reviews
8.6
Review score
8 reviews
5 star
62%
4 star
25%
3 star
0%
2 star
0%
1 star
13%
Watermark Retirement Communities
8.8
Review score753 reviews24 communities
Write a review
A Place for Mom has scored Watermark at San Jose with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Watermark at San Jose has 8 reviews with an average "overall experience" of 4.3 out of 5.
Overall Experience
4.3
Cleanliness
4.6
Friendliness
4.8
Care Services
4.5
Staff
4.2
Meals & Dining
5.0
Activities
4.5
Value for Cost
4.2
A Place for Mom has scored Watermark at San Jose with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Watermark at San Jose has 8 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Logo for Watermark Retirement Communities
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-8 of 8 reviews
Patricia Milstead - Toured community
Not Sure
August 4, 2026
5.0
All personnel helpful; clear information, friendly residents. Beautiful facility. I am moving in middle of month.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Resident/client
Assisted Living
July 31, 2026
1.0
Verified Review
Watermark at San Jose
This place is very cliquey, and it's hard to feel welcome. It's difficult to join any group because everyone already seems to have their own circle of four. I haven't had a good experience here and honestly don't enjoy being here.
Response from Watermark at San Jose
August 3, 2026
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not been as welcoming as we strive for it to be. Creating an inclusive, friendly community where everyone feels a sense of belonging is one of our highest priorities. We understand how important it is to feel connected, and we're disappointed to learn that you haven't felt that way. We would appreciate the opportunity to learn more about your experience and explore ways we can better support you. Please feel free to speak with me, Jolie Higgins Executive Director or another member of our leadership team at your convenience. Your feedback is valuable to us and helps us continue improving the experience for all who call our community home. I can be reached at 669-321-5500. Jolie Higgins, Executive Director
Anonymous - Family/friend
Assisted Living
June 30, 2026
4.0
Verified Review
Watermark at San Jose
Staff for the vast majority were friendly and most helpful, attentive and caring. Food was great and varied. Activities were plentiful and well attended. Room was clean and functional. Condition of the resident made it more difficult to call it a pleasant experience, but they tried to accommodate.
Response from Watermark at San Jose
August 3, 2026
Thank you for taking the time to share your experience with us. We truly appreciate your kind words about our team, dining program, activities, and accommodations. It means a great deal to know that our associates were friendly, attentive, and caring, and that you enjoyed the meals and vibrant community life. We understand that navigating a loved one's health journey can be incredibly challenging, and we're grateful you recognized our team's efforts to provide compassionate care and support throughout that experience. Our goal is always to create a comfortable, welcoming environment while meeting each resident's unique needs with dignity and respect. If you would like to have a further conversation please feel free to contact me at 669-321-5500. Jolie Higgins Executive Director
Anonymous - Family/friend
Memory Care
April 8, 2026
5.0
Verified Review
Highs and lows
Cleanliness -- For months we complained about the public bathroom that was never stocked and was filthy. Memory Care patients have to use that bathroom , most do not have keys to their room b/c they lose them. Finally, the bathroom is cleaned 3x a day.Quality of care -- memory care is significantly understaffed. Sr. Leadership changes, poor communication, housekeeping issues constantly. Value - for almost $10k a month I expect clean bathrooms, a room that is cleaned at least weekly, adequate staffing so that I do not have to hire additional help.
Cleanliness
3
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
Staff
1
Meals & Dining
5
Response from Watermark at San Jose
July 22, 2026
Thank you for sharing your feedback. I joined Watermark at San Jose as Executive Director in March, and our team has been working diligently to address the concerns you mentioned. We've improved restroom cleaning schedules, strengthened housekeeping oversight, enhanced communication, and continue to recruit and retain quality team members to better serve our residents. We know there is always room to improve and remain committed to providing the high level of care and service our residents deserve. I would welcome the opportunity to speak with you personally about your experience and any remaining concerns. I can be reached at (669) 321-5500. Kind Regards, Jolie Higgins
Anonymous - Family/friend
Assisted Living
December 16, 2025
4.0
Verified Review
Watermark at San Jose
the key for us was location rated 2 or 3. The sales person was great. Overall similar to the Almaden location but location and surrounding areas pushed us to pay more for the Almaden location.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
5
Activities
4
Staff
5
Meals & Dining
5
Response from Watermark at San Jose
December 17, 2025
Thanks for sharing your experience! We're glad to hear you had a positive interaction with our sales team. We understand the importance of location, and we appreciate your feedback as we strive to provide the best options for our residents.
Roy - Resident/client
Assisted Living
December 10, 2025
5.0
The Watermark of San Jose
My wife and I moved into the Watetmark of SJ in [removed date]. This Watermark …. there are two in San Jose….. suits our needs well. 1….Right size…. Current population is 110 (residents Inc. 25 memory care). Max 160 total. Not too small…not too large. 2…. Right staffing. Large enough population for management to hire enough staffing in dining room, care giving, management etc. 3….. Right size facility. All common facilities are on first floor. Everything ( Dining Rm, Exercise, Theater, Beauty Salon, Living Rm, Mailbox etc are only a few steps away). 4….Right modern architecture. The large floor-to-ceiling windows on the first floor allows sunlight into the lobby and adjacent common Living Room creating a pleasant feeling with the adjacent patio. 5…. Right amount of Activities. From exercise, socials, lectures, field trips, movies and card games etc ….. there is RIGHT VARIETY of activities to meet most needs. 6….Right variety and balance of foods on the menu. Roy
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Watermark at San Jose
December 17, 2025
Thank you for your wonderful review, Roy! We're thrilled to hear that The Watermark perfectly suits you and your wife's needs. It's great to know you appreciate our size, staffing, facilities, and activities. We strive to create a welcoming and engaging environment for all our residents. I appreciate you taking the time to give us a shout-out. Happy Holiday to you and yours!
Anonymous - Family/friend
Memory Care
December 4, 2025
5.0
Verified Review
Resort like assisted living. Would recommend. Friendly, helpful staff, great food, lots of activities, beautiful facilit
What we like the most about the Watermark at San Jose community is the diverse population, new facility so everyone has been there a year or less.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Watermark at San Jose
December 5, 2025
Thank you for your feedback! We're thrilled to hear you are happy with our community.
Carolyn - Family/friend
Memory Care
September 12, 2025
5.0
Verified Review
Overall Good Experience
For the initial move in, Watermark handled everything -- going well above and beyond expectations. Once my sister was moved in, we had some kinks in communication and housekeeping; they are a new community. We have since smoothed everything out. The community is luxurious; the food is very high quality; caregivers are accessible; activities are engaging, numerous, and available throughout the day. They focus on keeping the memory care residents engaged with the broader community in a safe way.
Response from Watermark at San Jose
September 22, 2025
Thank you, Carolyn! We’re thrilled to hear that your sister’s move-in experience exceeded your expectations. We appreciate your feedback on communication and housekeeping, and we’re glad to know everything has been smoothed out. We strive to provide a luxurious and engaging environment for all our residents!
Viewing 1-8 out of 8 reviews

Neighborhoods
around Watermark at San Jose

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know California’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about California’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Watermark at San Jose

Watermark at San Jose offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Watermark at San Jose 8.6 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (669) 321-5500 to reach a resident at Watermark at San Jose..
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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