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2489 Serrano Road, San Bernardino, CA 92405
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5 reviews
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5.9
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11072 reviews
19015 facilities
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Anonymous
-
Family/friend
5.0
Mom is super happy
I know they keep her busy at .Viva Care Cottage I. Mom is super happy and so is the family. I was concerned with location at first but now I am so glad we chose this facility. The staff have bent over backwards to accommodate us. When i need to pick her up for a doctors appointment they have her all ready to go. It has just really been a pleasant experience. It has taken a relief off of all of us really. Everything at this facility has just gone really well.
About the facility Viva Care by Serenity Care Health
Viva Care by Serenity Care Health in San Bernardino, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Memory Care
Residential Care Home
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Amenities at Viva Care by Serenity Care Health
Healthcare Services
- Incontinence Care
- Medication Management
- High Acuity Care
- Memory Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Meals Provided
Room Amenities
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
Community Amenities
Transportation & parking
- Transportation at Cost
- Complimentary Transportation
- Resident Parking Available
Pets
- Dogs Allowed
Common areas
- Indoor Common Areas
- Outdoor Common Areas
- Private Bath
Languages spoken
- Filipino
- English
- Mandarin
- Chinese
Activities
- Activities On-site
- Devotional Activities Offsite
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Viva Care by Serenity Care Health
2489 Serrano Road, San Bernardino, CA 92405
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Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
2
Memory Care, Residential Care Home
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Care types offered
1
Assisted Living
Reviews
for Viva Care by Serenity Care Health
A Place for Mom has scored Viva Care by Serenity Care Health with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Viva Care by Serenity Care Health has 5 reviews with an average "overall experience" of 2.6 out of 5.
Overall Rating
2.6
Cleanliness
2.8
Friendliness
2.8
Care Services
2.8
Staff
Meals & Dining
Activities
2.1
Value for Cost
2.6
A Place for Mom has scored Viva Care by Serenity Care Health with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Viva Care by Serenity Care Health has 5 reviews with an average "overall experience" of 2.6 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Nancy King - Resident/client
Memory Care
September 24, 2017
Don't come here
Experiences here not good. I got little or no help wiith showering, wound care, transportation, prescriptions. Mail was lost including a bill. Food was poor, mostly fast food. Place smelled bad. Poor value for the price.
Anonymous - Toured community
Memory Care
January 12, 2017
Enjoyable Staff!!
The staff was very friendly and made sure to take there time with my mother and I during our visit. They had a great complex with lots of accommodating amenities available for all of the residents. I just did not feel that it was the right fit for us and was very pricey for what they had to offer.
Anonymous - Family/friend
Memory Care
August 5, 2016
It Was Not Well For Us
This community did not take good care of my friend. It seemed that some staff had their heart in it but did not have to skills to follow through with care. My friend ended up in the hospital and during transition, I was not informed of her being relocated to another facility. We had a horrible experience.
Anonymous - Toured community
Memory Care
October 8, 2015
Some Improvements Can Be Made
First of all I think that their pamphlet was misleading; they don't have any activities. Also transportation has been a big fiasco. I guess my main complaint would be that they are spread too thin. The manager is like a chicken with his head cut off. He's hardly ever there. They just do not deliver. My loved one's biggest complaint is that the food is just horrible. Overall it does look clean enough and they are pleasant enough.
Anonymous - Family/friend
Memory Care
September 2, 2015
Mom is super happy
I know they keep her busy at .Viva Care Cottage I. Mom is super happy and so is the family. I was concerned with location at first but now I am so glad we chose this facility. The staff have bent over backwards to accommodate us. When i need to pick her up for a doctors appointment they have her all ready to go. It has just really been a pleasant experience. It has taken a relief off of all of us really. Everything at this facility has just gone really well.
Viewing 1-5 out of 5 reviews
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Frequently Asked Questions about Viva Care by Serenity Care Health
Viva Care by Serenity Care Health offers Studio, 1 Bedroom and Semi-Private. Learn more.
Call (213) 478-0800 to reach a resident at Viva Care by Serenity Care Health.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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