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Vitality Living West End Richmond
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reviews","overallRatingCounts":[{"rating":5,"count":34,"percentage":48},{"rating":4,"count":24,"percentage":33},{"rating":3,"count":11,"percentage":15},{"rating":2,"count":1,"percentage":1},{"rating":1,"count":2,"percentage":3}],"topTenReviews":[{"reviewTitle":"Peace of mind that my FIL is in good hands","reviewContent":"The caregivers are gentle with the residents. They seem to genuinely care about the elderly people they look after and aren't just putting in time to get a paycheck.\n\nWe were apprehensive about putting my father-in-law in a care facility. You hear so many horror stories about elder abuse. From the moment we met with Ms. Dauna to take a tour, I knew this was the right place. She answered all of our questions, arranged another tour for the other sons, and, when we moved him in, made sure to let me know that he was all settled in & doing well. The care team takes very good care of him. He eats well. He's clean. His room & laundry are clean. They let us know when he is running low on personal care items so we can replenish before he runs out. He's had a couple of falls (mobility issues) and the staff was on the phone with us as the ambulance was taking him out. The staff is always cheerful and pleasant, even when you know their nerves are being plucked.\n\nI have every confidence that my FIL is in good hands.","reviewerDisplayName":"Rebecca Y","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly Recommended","reviewContent":"My loved one is currently a resident at Vitality Living West End Richmond and most everything has been great so far! The location is easy and accessible. Close to 64, right off of the highway. The staff is friendly, attentive and respectful. Communication with the family is good, but it goes both ways. The administration is easy to reach and listens to concerns.\nThe move in was quite easy! The food is better than most places that I have experienced. I would highly recommend this facility to others.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Vitality Living West End Richmond","reviewContent":"It is a wonderful place! They treat us like family and we trust my father is safe.","reviewerDisplayName":"Elsa ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Welcoming & Caring","reviewContent":"Our experience has been great so far. My husband and I initially toured with Ms. Dawna and were impressed with the facility. We toured again about 4 months later with both of his brothers and 1 sister-in-law and everyone was pleased. Once the decision was made that it was time, Dawna came to the house to get the ball rolling and within 8 days, I believe, my husband's dad was settled in at Vitality Living. We were especially touched when she caught us in the parking lot that day to reassure us that our family member would be fine. And he is. He seems to be eating better. He's more active. Staff has welcomed our calls and visits. Every time we've popped in with no warning, the facility is clean and smells fresh, and the residents appear clean and tended to.","reviewerDisplayName":"Rebecca ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Would recommend community - am satisfied overall. Short staffed but doing what they can.","reviewContent":"Overall I am happy with Vitality. They are short staffed right now and residents are upset over some services that have been curbed or stopped. They are trying to do what they can with the staff they have. My mother in law can be difficult to deal with and we are on them constantly about making sure her care plan is being adhered to. She needs to be made to take showers and change her clothes.","reviewerDisplayName":"Tina W","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Mom is happy","reviewContent":"My mother chose Vitality Living West End Richmond mainly because she really likes this part of town and wanted to live here. When she went to tour she was impressed by the cleanliness of the facility. At that time the food seemed to be very good too, but since she has moved it is has gone downhill. The turnover seems to be pretty high, but I know that is true of everywhere right now. She seems to be satisfied and we are extremely satisfied with the way they manage medications. I would recommend Vitality to others.","reviewerDisplayName":"Charles","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"4 out of 5 stars","reviewContent":"This facility does a good job overall. The care staff could be better, but is ok. I'm disappointed with the quality of care from the in house Dr. Dad's visit was short and minimal and the Dr seems very unprofessional. It was done outside and around other residents. There was no physical exam or detail, just a few questions and vitals. I ended up making him an outside appointment, which is coming up. I also don't care for the charge nurse, I don't get feedback or answers from her. The food is good, they have a daily menu. But sometimes they change it without notice. We were told that the doors get locked at a certain time, as far as locked for the day for residents and their outside time. Sometimes they close them early/make residents come in early, which dad really dislikes. They do seem generally understaffed and I think locking the doors early might be because of that also. The activities director tries really hard to engage the residents and to have activities that everybody can enjoy. We sometimes have to remind them to do laundry and bedding. Laundry also disappears sometimes. I would probably recommend them to friends and family, but would make sure they were aware of the issues I've mentioned.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Would Recommend","reviewContent":"They have a very friendly and attentive staff and the cost is very reasonable.","reviewerDisplayName":"John","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Friendly and Caring Staff","reviewContent":"I would recommend the community to others for their loved ones. The friendliness of the staff and residents stands out to me, and made it feel very welcoming during the tour and having my loved one in the community. \n\nThere can be times the response to the call button requests can be slow, and I think this might be due to staffing shortages, like they have everywhere. The community has been good in making sure that all the medications are given on time to the residents. \n\nThe community always has some type of activity for the residents to participate in.","reviewerDisplayName":"Rick","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Vitality Living","slug":"vitality-living-1412815","averageReviewScoreDisplay":8.7,"communityCount":31,"reviewCount":1305}},"communityName":"Vitality Living West End Richmond","leadgenCompleted":false}
63547
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1800 Gaskins Rd, Richmond, VA 23238
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<p>At Vitality Living West End Richmond, residents enjoy open spaces with colorful accents, plenty of sunlight, and dedicated activity areas. Charming courtyards with walking paths and raised gardening beds offer space for residents and their pets to enjoy the fresh air. Inside, residents can enjoy a three-season porch, a game room, and an arts and crafts studio.</p>
<p>This community offers assisted living as well as memory care. Each assisted living resident has a personalized care plan, so they receive just the right amount of personal care and assistance. Memory care is offered in a secure area of the community. Caregivers provide reassuring routines and a variety of activities that can be catered to the different stages of memory loss.</p>
<p>To help residents live a well-rounded life, this community offers the Vivid Life Program. Activities focus on a Vibrant Body, Vibrant Brain, and Vibrant Connection so residents can enjoy a full social life.</p>
<p>Vitality Living West End Richmond offers a peaceful environment while remaining close to a variety of restaurants and shops. Some favorite attractions in the area include the Lewis Ginter Botanical Garden and the Virginia Museum of Fine Arts.</p>
<h3>State Licensing Information</h3>
<p>To explore the licensing information and compliance histories of senior living communities in the state of Virginia, visit the <a href="https://www.dss.virginia.gov/facility/search/alf.cgi">Virginia facility search directory</a>.</p>
<h3>Related articles</h3>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/afford-assisted-living">How to Pay for Assisted Living: Surprising Options and 7 Tips</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/senior-isolation-facts">Understanding the Shocking Facts About Senior Isolation</a></p>
<p><a href="https://www.aplaceformom.com/alzheimers-care">Your Complete Guide to Memory Care</a></p>
<p>At Vitality Living West End Richmond, residents enjoy open spaces with colorful accents, plenty of sunlight, and dedicated activity areas. Charming courtyards with walking paths and raised gardening beds offer space for residents and their pets to enjoy the fresh air. Inside, residents can enjoy a three-season porch, a game room, and an arts and crafts studio.</p>
<p>This community offers assisted living as well as memory care. Each assisted living resident has a personalized care plan, so they receive just the right amount of personal care and assistance. Memory care is offered in a secure area of the community. Caregivers provide reassuring routines and a variety of activities that can be catered to the different stages of memory loss.</p>
<p>To help residents live a well-rounded life, this community offers the Vivid Life Program. Activities focus on a Vibrant Body, Vibrant Brain, and Vibrant Connection so residents can enjoy a full social life.</p>
<p>Vitality Living West End Richmond offers a peaceful environment while remaining close to a variety of restaurants and shops. Some favorite attractions in the area include the Lewis Ginter Botanical Garden and the Virginia Museum of Fine Arts.</p>
<h3>State Licensing Information</h3>
<p>To explore the licensing information and compliance histories of senior living communities...</p>
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