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4150 W. Gatling Blvd., Country Club Hills, IL 60478
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Andrew Pelt Jr
-
Child of resident/client
5.0
Staffing at Sierra Ridge
I would like to commend the staff for their continued professionalism while my father has been there for the last three years. The process is definitely a hard one when you see a family members health changing and they need more help than we as family members can give individually. I would like to personally thank Nurse [name removed] in the wellness department during this process, she continues to make sure my fathers medical needs are meet and notifies me if there are issues or concerns. My family really appreciate what you do with me dealing with his need with me living out of state. I also would like to recognize [name removed] Director [name removed] for her continued support who goes above and beyond to make sure my fathers needs are meet as well. I appreciate everything the staff does at this facility .
About the facility Victory Centre of Sierra Ridge
Victory Centre of Sierra Ridge in Country Club Hills, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at Victory Centre of Sierra Ridge
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
Room Amenities
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
Community Amenities
Transportation & parking
- Property Convenient to Public Transit
- Resident Parking Available
- Uncovered Parking
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Computer or Media Center
- Indoor Common Areas
- Beauty Salon
- Library
- Central Fireplace
- Outdoor Common Areas
- TV Lounge
Recreational areas
- Arts and Crafts Center
- Raised Garden Beds
Services
- Beautician
Activities
- Wine Tasting
- Birthday Parties
- Live Musical Performances
- Tai Chi
- BBQs or Picnics
- Art Classes
- Day Trips and Outings
- Live Well Programs
- Trivia Games
- Brain fitness / Dakim
- Educational Speakers / Life Long Learning
- Community Service Programs
- Devotional Activities Offsite
- Wii Bowling
- Pet-focused Programs
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Forever Fit
- Happy Hour
- Karaoke
- Activities Off-site
- Qi Gong
- Live Dance or Theater Performances
- Holiday Parties
- Activities On-site
- Intergenerational Programs
- Dances
- Gardening Club
- Stretching Classes
- Cooking Classes
Compare
Victory Centre of Sierra Ridge
4150 W. Gatling Blvd., Country Club Hills, IL 60478
Palos Heights Senior Living
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8.6
Review score
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8.6
Review score
25 reviews
5 star
48%
4 star
20%
3 star
12%
2 star
4%
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16%
9.8
Review score
70 reviews
9.8
Review score
70 reviews
5 star
70%
4 star
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3 star
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2 star
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9.7
Review score
81 reviews
9.7
Review score
81 reviews
5 star
69%
4 star
23%
3 star
5%
2 star
1%
1 star
2%
9.6
Review score
43 reviews
9.6
Review score
43 reviews
5 star
57%
4 star
26%
3 star
7%
2 star
5%
1 star
5%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Victory Centre of Sierra Ridge
Write a review
A Place for Mom has scored Victory Centre of Sierra Ridge with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Victory Centre of Sierra Ridge has 25 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.7
Friendliness
3.8
Care Services
3.6
Staff
5.0
Meals & Dining
4.7
Activities
3.7
Value for Cost
3.6
A Place for Mom has scored Victory Centre of Sierra Ridge with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Victory Centre of Sierra Ridge has 25 reviews with an average "overall experience" of 3.6 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 25 reviews
Andrew Pelt Jr - Family/friend
Assisted Living
December 12, 2023
Staffing at Sierra Ridge
I would like to commend the staff for their continued professionalism while my father has been there for the last three years. The process is definitely a hard one when you see a family members health changing and they need more help than we as family members can give individually. I would like to personally thank Nurse [name removed] in the wellness department during this process, she continues to make sure my fathers medical needs are meet and notifies me if there are issues or concerns. My family really appreciate what you do with me dealing with his need with me living out of state. I also would like to recognize [name removed] Director [name removed] for her continued support who goes above and beyond to make sure my fathers needs are meet as well. I appreciate everything the staff does at this facility .
Melody F - Family/friend
Assisted Living
December 12, 2023
My mom
I was very scared to move my mom into a supportive living facility, the director of this facility had my back every step of the way from start to finish and made the process seem-less, this was not an easy decision as most know if they care for a LO, my mom is happy here, the head nurse answers my texts no matter the time of day, the doctor that sees the residents noticed my mom had a UTI and had her on antibiotics right away, my mom has gained 26 lbs since moving in to her apt, her heart doctor was impressed at how well she was doing in such a short amount of time, the dining area could use some improvements as far as I noticed some heaters broken and ceiling issues, but that has no effect on the great food they serve, my mom LOVES IT!
She has been here 4 months now and thriving, she was even able to bring her cat Pariah with her which was a huge plus with her dementia, the residents are nice, staff is always friendly and very aware of what each resident is doing daily.
Anonymous - Family/friend
Assisted Living
October 13, 2023
Victory Centre of Sierra Ridge review
Based on the experience we have had so far with Victory Centre of Sierra Ridge, the employees were nice and very attentive and we like all the engagement activities they have going on for the residents there!
Anonymous - Toured community
Assisted Living
July 22, 2021
Very helpful, lots of info. Just a little further from home and work for me.
Response from Victory Centre of Sierra Ridge
August 5, 2021
Hello, thank you for your review! We appreciate the feedback and please let us know if we can assist you further in your senior living search!
HouseMouse57 - Family/friend
Assisted Living
January 4, 2020
Great Staff
My father lived at Victory Centre of Sierra Ridge for a little over 2-1/2 years. Throughout the changes there, the one friendly constant was [name removed] - Lifestyle Specialist. She has always gone above and beyond since the days when she and my dad were both located at Victory Centre of Park Forest Independent Building. She's the reason I was able to get my father moved into the building when he was refusing to sign the paperwork for me. She's also the reason I kept him there after the rest of management starting leaving. I appreciate everything she has done!
Since the newest management staff, [name removed] - Executive Director, [names removed] - Business Office Manager, and [names removed] - Wellness Manager, there have been some serious improvements at this location. It is very visible that all of them truly care about the residents. Previously I was having some difficulties concerning my dad and they all pitched in to help me with him. I'm truly grateful to all of you. Thank you!
Response from Victory Centre of Sierra Ridge
February 19, 2020
Hi there, thank you for your review! We are thrilled to hear about your family's experience in our community. Victory Centre's team is committed to providing the care your father deserves in a fun and stimulating environment! We look forward to seeing you again soon.
Anonymous - Toured community
Assisted Living
July 24, 2019
A wonderful facility whose aim is to help you be the best you can be both mentally and physically. Their aim is to try and get you to assisted living and my family loves that this place thinks that way. It is clean, well run and tht staff is very caring.
[Name removed]
Adreta J Alexander
Assisted Living
February 28, 2019
Adreta review of Latrice Mcgee, and her colleagues at Victory Centre of Sierra Ridge.
My first experience with Victory Centre of Sierra Ridge was with [name removed]; she greeted me and gave me an extensive tour of your facility for my Sister.
I was extremely impressed with her kindness and professionalism she displayed.
[name removed] was cordial, professional and patience, outlining daily activity's, and any questions or concerns I mentioned.
I can finally sleep at night knowing that my sister is in the best of care with [name removed] and her colleagues. Whenever I contact [name removed], she always have detail answers, utilizing her experience and expertise. It is always a pleasing pleasure meeting with her.
Victory Centre of Sierra Ridge is by far the best assistant living facility my sister has ever experienced.
Anonymous - Family/friend
Assisted Living
February 26, 2019
Fending for Themselves
Get your loved one out of there right away...especially if they have any kind medical problems. The physician/nursing, care, communication and correct followthrough is non-existent. Lives are saved by visiting nurses who come on weekends. Hopefully the new directors can improve on a terrible situation.
James Mistro - Family/friend
Assisted Living
November 11, 2018
not impressed
I am not as impressed with the staff as I expected. they don't keep up with the clients like the should if the clients don't get around easily. cleaning crew not as good as Brookdale.
Response from Victory Centre of Sierra Ridge
November 19, 2018
Hi James, thank you for connecting with us. Maintaining a clean and health environment for our residents is the team's top priority. If you have concerns, please call our community and we can resolve issues you might be experiencing.
Not sure - Family/friend
Assisted Living
May 24, 2018
Wishing for more
I learned of this facility through this site. It has its ups and downs. They are purposely short staffed, overcrowded, disorganized and not as caring for staff as they advertise. The community areas and dining rooms need regular maintenance. If you can afford better for your loved one, I'd encourage you to look elsewhere.
A Loved One - Toured community
Assisted Living
December 30, 2017
Long, Tedious Move-in Process
I toured at the Victory Center and while the community itself seemed nice, I didn’t like that the move-in process was very long and tedious, and that the staff did not seem to want to work with us at all.
Rochelle - Family/friend
Assisted Living
June 25, 2017
Teamwork Makes the DreamWork!
My mother moved in one month ago and [Removed] welcomed my mom with open arms as this was a very difficult decision for us. My mother was very reluctant about transitioning to an assistant living; however, both [Removed] encouraged my mom. [Removed] won my mother over to the point my mother now looks for [Removed]. [Removed] is my mom's new found friend!
[Removed] was responsive and accommodating to my mom and I and even to the current residents. [Removed] knew each resident by name, impressive! The impact these ladies had on my mom at such an emotional time was soothing. I appreciate their concern, patience and efforts.
Before my mom came to Victory she wasn't eating consistently and she struggled to get herself ready for dialysis on her dialysis days. Now she receives assistance with her showers, assistance in getting ready for dialysis and she is eating regularly. Lastly, she now has interaction with people throughout the day on a daily basis. The elderly need socialization. Thank you [Removed]! Victory has relieved a lot of the burden it was to care for my mom. I am thankful to Victory!
As far as the care aspect of Victory, I can say they are RESPONSIVE. I consistently communicate with the Wellness Executive and the folks responsible for my mother's care. The Wellness Executive made a recommendation to me regarding my part in my mother's care and she was correct. Once I stepped back a little my mother began to transition much better. Hence, it takes collaboration and communication on both parts.
I can also say the administrative team is also willing and capable to redevise a care plan to see what works. I believe the key is FAMILY. As family members, we must be active and hands on with Victory because it's a partnership. I am thankful for my new family, Victory of Sierra Ridge! Together as a team we are caring for my mother.
N/a - Family/friend
Assisted Living
June 8, 2017
Horrible
This place is a disgrace. These reviews are fake. There are absolutely no pros, only cons. There is only a doctor there ONE day a week and most of the time patients still won't get a chance to see him when they're scheduled to. The staff is lazy and horrible. My grandmother is blind and fell on the floor and she managed to pull the call light. No one came for over 6 HOURS later and she was lying on the floor in pain the entire time. She had to stay in the hospital for a while after that. The bad stories about this place are endless. Needless to say, I wouldn't wish this place on my worst enemy.
Grace - Family/friend
Assisted Living
March 4, 2017
Greal place for your loved ones
At age 99, after years of living on her own, my Mom began to start falling down periodically. As there were many times she was alone, and with both me and my daughter working full-time, we became concerned for her welfare and thought it was time to find a nice facility where we all could have peace of mind and Mom could also enjoy the company of other seniors. As we started looking at facilities, we did get a little discouraged. But, my cousin had a friend who knew of Victory Centre of Sierra Ridge and advised us to go see the facility.
On our first visit to Victory Centre, we met [Removed] (Lifestyle Coordinator); she provided answers to all of my questions, assisted me with the paperwork and was always available at every step of the process. She has a genuine love and affection for the residents and made my Mom feel special right way. Latrice even let my daughter and I decorate Mom’s room before she moved in to make her transition easier. We still have videos of Mom walking in her room and crying with happiness, so pleased about her beautiful room.
A few months after moving in my Mom had some health issues, with several stays in the hospital. At this time, I really thought we would have to find alternate housing. But [Removed] (Executive Director) called me and said that Victory Centre was Mom’s home and of course, she could come back. That really sealed it for me. Mom eventually recovered from her health issues and has been doing well. I can tell she is loved by many of the workers and residents, which gives me such peace of mind. The facility is clean, they have numerous outings and activities and a nice menu in their dining room. All the nurses are extremely nice, especially [Removed] and have been helpful in keeping me updated on Mom’s health.
A couple of years ago at Mom’s 100th birthday, the Director and many of the workers and residents were on hand to help Mom celebrate. Mom will be 102 years old this September and continues to do well and I know a lot of that is due to being at Victory Centre of Sierra Ridge. I would definitely recommend this facility for your loved one.
Anonymous - Family/friend
Assisted Living
September 13, 2016
You feel like you are at a hotel!!!
This community has a hotel feeling to it. It does not feel like a nursing home. The community is clean and well taken care of. My loved one seems to like the food. They offer daily activities as well as outings. I would recommend this community.
Response from Victory Centre of Sierra Ridge
September 14, 2016
Thank you for your review. I am happy to hear that your loved one is doing so well. As always, please reach out to Julia, our Executive Director, if you have any suggestions or questions.
Sandra - Resident/client
Assisted Living
June 28, 2016
Blessed!
On may 14 2016 I celebrated my first year at Sierra Ridge!
Julia(Executive Director, my friend) and Keisha(my nurse)have went out their way to help me with my diabetes. I was taking 3 metaformin a day and now I take 1 cut in half and I have lost 50 lbs!
Julia has helped me get my life back and that was the first thing I asked when I got here. She has shared her family with me and made sure I have a safe , caring home here. We have shared tears and she has helped me make many memories. The staff and other residents here are now my extended family. I have grown to love them and I thank god everyday for all my blessings.
So how is your day? If you come visit Victory center you will be blessed too....
Shonita - Family/friend
Assisted Living
June 17, 2016
Best Place at the Right Time
My dad's ability to care for himself began to decline in mid 2015. I lived an hour away from him and was very concerned for his safety and well being. He suffers from dementia and he began having several incidents, which raised cause for alarm, where his safety was concerned. I was not able to move him in with me and had lots of concerns when considering placing him in a safe and caring environment that would provide him the attention that he needed.
I began to look in to what my options were and quickly became frustrated at the process of searching. Finally, I reached Victory Centre of Sierra Ridge on my search list. I must say that all though they were 7 on my list, they were well worth the wait! I believe that by contacting the previous 6 locations, it made it so obvious that Victory Centre of Sierra Ridge was exactly what I was looking for.
From the moment I met with Latrice, Lifestyle Coordinator ( she is amazing,) I had not doubt that my dad would be taken care of at this facility. I left our first meeting feeling such a sigh of relief that I had made the right decision in getting him placed in their care.
Today, I have no regrets. Everyone that I have encountered at the facility have been nothing but courteous, attentive, and caring to my father's needs. They all know my dad by name, and they know what apartment he lives in. Diane keeps sweets up at the front desk for him because she knows that he loves them. When I am feeling concerns regarding my dad's health needs, they always make the time to meet with me and help me understand what he is experiencing because they are very familiar with the stages of his condition. Whenever his doctors add changes to his care regimen, they are very accommodating when meeting the needs of these changes.
I just cannot totally convey just how appreciative and glad I am that they have been there for me and my dad during this difficult time of change in his life.
Anonymous - Family/friend
Assisted Living
June 10, 2016
Attentive, Professional and Caring
My mom has been a resident at Victory Center of Sierra Ridge for the past 1 1/2 years. During that time the staff has been attentive, professional and friendly. Mom has thrived in this environment. My family and I are thankful to Julia and her staff for showing care and concern and for consistently looking out for the residents' best interests.
Response from Victory Centre of Sierra Ridge
June 13, 2016
Thank you for your review! We are pleased to hear that your mom has thrived in our community. As always, please continue to let us know if there is anything else that we can do to make her stay even better.
Yvonne - Family/friend
Assisted Living
June 10, 2016
My Mom's Safe Haven
My mother has been a resident of Victory Center of Sierra Ridge since October 2014. After having 2 strokes & a pacemaker in July - September 2014, it was determined this was the next best move for her health as she was limited on what she could do for herself.
Since being at Victory Centre she has come a long way. She is walking, talking, & even singing. She still needs assistance with bathing, meds, housekeeping & laundry; all of which Victory Centre offers along with her meals.
My mother loves the food. She is diabetic and has high blood pressure. Her glucose is under control now as well as her blood pressure. She adores the nursing staff.
I should add, my mother has numerous other illnesses that are considered terminal illnesses. To that end, Comfort Care was recommended early this year. She has gotten even better. Between the music therapy, chaplin, cna, nurse & social worker; her social skills have more than exceeded my expectations. She was having to make numerous visits to the emergency room; she hasn't been since being under their care along with Victory Centre.
One last comment I want to add, my mother feels safe. Should an incident happen, of which there has only been one, the staff was attending her in less than 3 minutes. She said she wasn't worried about falling and any other accident because she felt confident they would be there for her.
From the receptionist, to the executive director, I give them the highest praise!!!
Response from Victory Centre of Sierra Ridge
June 13, 2016
Thank you so much for your review. We are happy to hear that your mother is doing so well at our community. We will be sure to pass on the praise to our team members.
Anonymous - Family/friend
Assisted Living
June 6, 2016
New Activity Manager is great!
My mom has lived at this community for a number of years. They have gone through several management changes over the last few years. Some changes have been good. One change in particular has been really good. The activity manager Katherine is outstanding. She is very kind to my mom and encourages her to try new things. Ever since she got there, I noticed that my mom is more upbeat and happy.
Their is definitely a whole more going on there then there used to be.
Response from Victory Centre of Sierra Ridge
June 13, 2016
Thank you for your review. We are so pleased to hear that your mom is responding so well to Katherine. We are very lucky to have her!
Neighborhoods around Victory Centre of Sierra Ridge
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.
Frequently Asked Questions about Victory Centre of Sierra Ridge
Victory Centre of Sierra Ridge offers Studio. Learn more.
A Place for Mom has scored Victory Centre of Sierra Ridge 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (708) 794-2097 to reach a resident at Victory Centre of Sierra Ridge.
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Other Senior Housing in Country Club Hills, IL
Assisted Living in Nearby Cities
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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