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Victorian at McKenzie

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4000 Douglas Street, Victoria, BC V8X5K5

For pricing & availability:
(866) 374-4058
8.5
Review score
30 reviews
Add review
8.5
Review score
30 reviews
5 star
63%
4 star
13%
3 star
17%
2 star
0%
1 star
7%
See all reviews
9.0
Review score
6580 reviews
95 facilities
Victorian at McKenzie
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Victorian at McKenzie
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Florence R
-
Resident/client
5.0
Good life
It is a good life here. Lots of opportunities to meet new and interesting people. The good activities are excellent. [name removed] does a great job! It is a very friendly place. Compared to others, it's spacious and comfortable.

About the facility
Victorian at McKenzie

Set on beautifully landscaped grounds in sunny Victoria, you'll fall in love with the elegance, charm and serenity of The Victorian at McKenzie. We've served area seniors since 2002, offering an all-inclusive lifestyle free from chores and the stresses of maintaining a home. Whether taking part in one of our community events or venturing out to shop, run errands or visit local attractions such as Clover Point Park or the Esquimalt Lagoon Bird Sanctuary, each day is yours to spend as you like — and excitement is only moments away.

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 26 states and seven Canadian provinces. Atria communities are home to more than 23,000 seniors and employ more than 14,000 people.

Senior living options offered

Independent Living

Pricing
for Victorian at McKenzie

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Victorian at McKenzie

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Victorian at McKenzie
Victorian at McKenzie

4000 Douglas Street, Victoria, BC V8X5K5

Victorian
Victorian

1773 Feltham Road, Victoria, BC V8N6E8

Amica Douglas House
Amica Douglas House

50 Douglas Street, Victoria, BC V8V2N8

Sunrise of Victoria community exterior
Sunrise of Victoria

920 Humboldt Street, Victoria, BC V8V4W7

8.5
Review score
30 reviews
8.5
Review score
30 reviews
5 star
63%
4 star
13%
3 star
17%
2 star
0%
1 star
7%
8.5
Review score
19 reviews
8.5
Review score
19 reviews
5 star
52%
4 star
37%
3 star
11%
2 star
0%
1 star
0%
Review score not available
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Victorian at McKenzie

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Organic
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • Guest Meals
  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Kitchenette
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Private patio, deck, or balcony
  • Ground Floor Units
  • Cable or Satellite TV
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Computer or Media Center
  • Meeting Room
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Indoor Atrium
  • Butterfly garden / Hummingbird garden
  • TV Lounge
  • Central Fireplace
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Movie or Theater Room
  • Raised Garden Beds
  • Billiards Lounge
  • Game Room

Services

  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • Spanish
  • English
  • Portuguese
  • French
  • Italian
  • German
  • Filipino
  • American Sign Language

Activities

  • BBQs or Picnics
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Day Trips and Outings
  • Live Well Programs
  • Art Classes
  • Bible Study Group
  • Wine Tasting
  • Birthday Parties
  • Live Musical Performances
  • Tai Chi
  • Visiting Rabbi
  • Christian Services
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Book Club
  • Educational Speakers / Life Long Learning
  • Trivia Games
  • Brain fitness / Dakim
  • Community Service Programs
  • Devotional Activities Offsite
  • Community Service Organizations
  • Activities Off-site
  • Live Dance or Theater Performances
  • Holiday Parties
  • Happy Hour
  • Catholic Services
  • Protestant Services
  • Current Events Club
  • Walking Club
  • Karaoke
  • Stretching Classes
  • Gardening Club
  • Bridge Club
  • Cooking Classes
  • Activities On-site
  • Men's Club
  • Resident Band or Musicians
  • Intergenerational Programs
  • Dances

Reviews

for Victorian at McKenzie

8.5Review score30 reviews
8.5
Review score
30 reviews
5 star
63%
4 star
13%
3 star
17%
2 star
0%
1 star
7%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Victorian at McKenzie with 8.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Victorian at McKenzie has 30 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.7
Care Services
4.5
Staff
4.4
Meals & Dining
4.0
Activities
4.4
Value for Cost
4.2
A Place for Mom has scored Victorian at McKenzie with 8.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Victorian at McKenzie has 30 reviews with an average "overall experience" of 4.2 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 30 reviews
CF - Family/friend
Independent Living
September 3, 2024
3.0
Verified Review
Review for Victorian at McKenzie
Unfortunately, it didn't live up to the sales presentation. It was not a positive experience for my mother. It was not particularly warm and welcoming. I visited many retirement residences in Victoria and this facility would definitely be far from my top recommendation in the city. (In discussion with others, I heard similar feedback) My mother has since moved to a new facility. A much better choice.
Cleanliness
4
Friendliness
3
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
3
Florence R - Resident/client
Independent Living
September 3, 2024
5.0
Good life
It is a good life here. Lots of opportunities to meet new and interesting people. The good activities are excellent. [name removed] does a great job! It is a very friendly place. Compared to others, it's spacious and comfortable.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Francesca P - Resident/client
Independent Living
September 3, 2024
5.0
fantastic experience!
Very nice friendly place to live, and enjoy fellowship. Enjoy activities and easy to retain information when needed. Nice to have bus service.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Independent Living
August 30, 2024
5.0
happy hour
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Patricia - Resident/client
Independent Living
August 30, 2024
5.0
I enjoy it
People here are very, very nice! I am very happy where I am and have no reason to want to leave. I am happy here. Staff makes this place feel like home! Thank you.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Gary K - Resident/client
Independent Living
August 30, 2024
3.0
I am quite a loner in all honesty. I enjoy the weekly happy hours he socializing is wonderful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Mike R - Resident/client
Independent Living
August 29, 2024
5.0
Great place, friendly staff, always willing to help. Great activities and entertainment.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gwen White - Resident/client
Independent Living
May 1, 2024
5.0
Everyone there is so friendly
I have met the most wonderful group.of people there. The staff is amazing. Every staff member calls you by your first name. The building is like a luxury hotel. The grounds are well.maintained. The meals are fabulous. All.in all its a great place to live.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
CF - Family/friend
Independent Living
October 13, 2023
3.0
Verified Review
Review for Victorian at McKenzie
Unfortunately, it doesn't live up to the sales presentation. It has not been as positive an experience for my Mother as we had originally hoped upon arrival. I've visited many retirement residences in Victoria and this would not be my top recommendation.
Cleanliness
4
Friendliness
4
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
4
Anonymous - Resident/client
Independent Living
July 12, 2023
1.0
Verified Review
promises not kept, speak with residents during your tour, not a good experience
The residents were not given what was promised by the marketing team. Potential new residents might want to stay for a week to actually assess the environment. I would tell others to talk to other residents and their families. Check out the laundry room, recycle containers and common bathrooms for cleanliness. Since the community is "Independent Living", care is provided by 3rd party agencies, for which residents pay. Meal choices were offered, but it was often poor quality with too much salt and little fresh vegetables. The grounds are meticulously maintained. Apparently, there has been some improvement since I have left. I left the Victorian due to the lack of cleaning and declining quality of meals.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Value for Cost
1
Response from Victorian at McKenzie
July 20, 2023
Thanks for reaching out to share your experience at our community. I’m happy to share that the community is fully staffed, and we would love to have you visit sometime to see the positive changes we've made. If you’d like to talk more, you can send me an email at CustomerService@AtriaSeniorLiving.com.
anonymous - Resident/client
Independent Living
January 18, 2022
4.0
Verified Review
I would recommend
I chose Victorian at McKenzie because I just liked the overall atmosphere of the facility. It is hard coming from a house, but the apartment sizes are adequate for what I need. I would recommend this facility to others looking.
Cleanliness
5
Friendliness
5
Meals & Dining
4
Value for Cost
4
anonymous - Family/friend
Independent Living
April 8, 2021
4.0
Verified Review
Great fit for my mom
We chose Victorian at McKenzie because of the close location as well as the cost was reasonable based on a lot of other places we looked into. The apartment sizes are excellent, my mother has a studio and it is one of the larger ones and it is just a little smaller than some of the 1 bedrooms. They do have a weekly menu and they are chef prepared meals on site, my mom really enjoys them. The staff is very accommodating and they have an outdoor vising space in the front and back for guests to visit their loved ones. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
January 28, 2021
5.0
Verified Review
Recommended
I would recommend this community to others. The community is fairly new, the staff is nice, rooms are large, and the food is good.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
4
Denyse Charbonneau - Resident/client
Independent Living
January 27, 2019
0.5
OVERCHARGED
I am very angry and disappointed. The stay was wonderful and staff very friendly, so I have no problem with that aspect. I was overcharged and it was deliberate. When I first inquired about a month's respite stay, I was quote a rate of $2,300. This same rate was on both the lease and agreement. But very underhandedly there was addendum that mentioned $110 per day rate, but no indication where that charge applied. I normally thought it was for stays under one month. Now I find out that that any stay under three months is charged the daily rate. This is not in any verbal or written correspondence. So I have been overcharged $1,220. This is not the way to do business.
Cleanliness
3
Friendliness
5
Value for Cost
0.5
Care Services
4.5
Activities
3
Response from Victorian at McKenzie
February 5, 2019
Denyse, The Victorian at McKenzie appreciates you expressing your concerns. Will you share your contact information with me at [removed]? We take such concerns seriously and we would like to connect you with our leadership team to discuss further.
Anonymous - Toured community
Independent Living
December 7, 2018
5.0
Very good location, all expected conveniences are there, and the price is right - exactly comparable to the price for the same here in Calgary. Had a tour, ate lunch, and met the staff. It's one of the two front-runners in my upcoming choice. And oh how nice is the weather!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Denyse Charbonneau - Resident/client
Independent Living
November 10, 2018
2.5
WAIT MONTHS TO GET DAMAGE DEPOSIT BACK
I would have given the Victorian a great review but after respite care this August, I have not received my damage deposit back. I was told the refund came from head office but they didn't have trouble taking the deposit from me. Also they didn't inform me there would be renovations on our floor, tearing out carpeting, painting etc. It was really disruptive. One painter set off the fire alarm twice!!! The staff was friendly and the food excellent but I wouldn't chose this place for my retirement. I WANT MY DEPOSIT BACK.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
1.5
Care Services
2.5
Activities
2
Anonymous - Toured community
Independent Living
April 29, 2018
5.0
I liked it the best but too expensive.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Independent Living
August 17, 2017
4.0
Verified Review
Having A Wonderful Time
Mom is having a fabulous time living here. She has already made friends and gone on a few bus trips to stores and out to eat. She finds the residents to be very friendly and engaging and sociable. The community is clean and very well maintained except for the elevator. The residents living in a 3 story building which is long in length but the building only has 1 elevator for its residents and recently it has been out of service 3 separate times. So for us, that is a safety feature that is a little concerning. The food is hit or miss most days it's very good however there are times where the meals aren't good. The location of the community for us is fabulous it is so close to our home and her church.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Independent Living
July 14, 2017
5.0
Verified Review
Care Comfort and Value
This is a nice community. The staff is caring and they are always willing to help him with getting him involved with the activities. This is a nice clean environment. I like that he is making friends.The community is very clean and we like environment. The menu is appealing and he seems to be pleased with the variety of the means.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Independent Living
July 3, 2017
5.0
Mom enjoyed touring here, lovely rooms and grounds. She really appreciated the brownie-to-go, and so did I!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 30 reviews

Neighborhoods
around Victorian at McKenzie

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Victorian at McKenzie

Victorian at McKenzie offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Victorian at McKenzie 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (250) 381-9496 to reach a resident at Victorian at McKenzie.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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