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","reviewContent":"I give a 5 for all now but in the beginning it was quite confusing regarding medication administration. They kept messing up and could have potentially caused a medical emergency. We visit each week and the place is clean and staff is amazing. Most residents look very happy, and my mom is very happy there. That's a big deal to say! I finally pleased my mom. I'm happy to have found this facility. It is very homelike. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"- change in staff w/o notify family, but new staff are skilled, courteous and kind to my mom\n- poor communication among nursing staff (NPs - Nurse- Medtech) It's been 9 mos and the PCPs & NO had a change - I still haven't met the second NO assisted by the PCP. The different shift nurses aren't kept within the loop. 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