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Tucson Place at Ventana Canyon

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5660 N Kolb Rd, Tucson, AZ 85750

For pricing & availability:
(866) 374-4058
9.6
Review score
29 reviews
Add review
9.6
Review score
29 reviews
5 star
59%
4 star
21%
3 star
0%
2 star
3%
1 star
17%
See all reviews
8.7
Review score
2320 reviews
44 facilities
Tucson Place at Ventana Canyon
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Tucson Place at Ventana Canyon community exterior
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1212 Floor plans available
Tucson Place at Ventana Canyon in google map
street view of Tucson Place at Ventana Canyon

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Kristine J
-
Child of resident/client
5.0
Mom was happy.
I would give them all a 5. But if I could rate higher, I would. Especially in 3,4 and 7. My mom's last weeks of her life. She had told me this was her favorite place to live. She had made some wonderful friends and and everyone adored her. She had thanked me for moving her there.

About the facility
Tucson Place at Ventana Canyon

Tucson Place at Ventana Canyon delivers personalized care at its senior living community in Tucson, Arizona. The delightful oasis retreat offers outdoor dining and patio areas with unobstructed views of the Sabino Canyon. The community’s Sunset Lounge provides a space to unwind or gather with friends with an inviting fireplace and comfortable couches.

Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and Alzheimer’s and dementia care. The pet-friendly community has six different floor plans to choose from that include spacious closets, walk-in showers, and kitchenettes. Residents can delight in amenities such as home-cooked meals served daily, an on-site salon, and a library with an impressive book collection.

The area offers ample shopping to satisfy all tastes and budgets at Plaza Bel Air, Sunrise Village Shopping Center, and River Center. Nearby dining ranges from Mexican, Italian, and Mediterranean to New American cuisine. Popular nearby attractions include the Tucson Museum of Art, the Tucson Botanical Gardens, and the Reid Park Zoo. The community is less than 20 minutes from top-notch medical care at Tucson Medical Center, and it’s about half an hour away from Tucson International Airport.

State Classification

Tucson Place at Ventana Canyon is an assisted...

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Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for Tucson Place at Ventana Canyon

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
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1 Bedroom
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Tucson Place at Ventana Canyon community exterior
Tucson Place at Ventana Canyon

5660 N Kolb Rd, Tucson, AZ 85750

Sierra del Sol community exterior
Sierra del Sol

8151 East Speedway Boulevard, Tucson, AZ 85710

Woodland Palms Memory Care Community outdoor common area
Woodland Palms Memory Care Community

1020 N Woodland Ave, Tucson, AZ 85711

Brookdale East Tucson community exterior
Brookdale East Tucson

8468 East Speedway Boulevard, Tucson, AZ 85710

9.6
Review score
29 reviews
9.6
Review score
29 reviews
5 star
59%
4 star
21%
3 star
0%
2 star
3%
1 star
17%
9.6
Review score
59 reviews
9.6
Review score
59 reviews
5 star
60%
4 star
25%
3 star
5%
2 star
3%
1 star
7%
9.6
Review score
39 reviews
9.6
Review score
39 reviews
5 star
81%
4 star
5%
3 star
3%
2 star
3%
1 star
8%
9.5
Review score
23 reviews
9.5
Review score
23 reviews
5 star
70%
4 star
17%
3 star
13%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Amenities
at Tucson Place at Ventana Canyon

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Anytime Dining
  • Room Service
  • Professional Chef
  • Vegetarian
  • Low / No Sodium
  • Guest Meals
  • Restaurant Style Dining
  • No Sugar
  • International Cuisine
  • Pureed Meals
  • Meals Provided
  • Special Dining Programs

Room Amenities

  • Kitchenette
  • Handicap Accessible
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Garden View
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Outside Patio
  • Outdoor Common Areas
  • Private Bath
  • Central Fireplace
  • TV Lounge

Recreational areas

  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center
  • Game Room
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English
  • German
  • Spanish

Activities

  • Day Trips and Outings
  • Visiting Chaplain or Priest
  • Cards / Pinochle Club
  • Other Religious Services
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Visiting Rabbi
  • Pet-focused Programs
  • Devotional Activities Offsite
  • Trivia Games
  • Activities Off-site
  • Light Therapy Programs
  • Cooking Classes
  • Dances
  • Live Well Programs
  • Art Classes
  • BBQs or Picnics
  • Tai Chi
  • Montessori Programs
  • Live Musical Performances
  • Birthday Parties
  • Reminiscence Programs
  • Forever Fit
  • Christian Services
  • Wii Bowling
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Holiday Parties
  • Live Dance or Theater Performances
  • Jewish Services
  • Protestant Services
  • Catholic Services
  • Happy Hour
  • Stretching Classes
  • Intergenerational Programs
  • Activities On-site
  • Resident Band or Musicians

Reviews

for Tucson Place at Ventana Canyon

9.6Review score29 reviews
9.6
Review score
29 reviews
5 star
59%
4 star
21%
3 star
0%
2 star
3%
1 star
17%
Pegasus Senior Living, LLC
8.7
Review score2320 reviews44 communities
Write a review
A Place for Mom has scored Tucson Place at Ventana Canyon with 9.6 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Tucson Place at Ventana Canyon has 29 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
3.9
Staff
4.8
Meals & Dining
4.5
Activities
3.9
Value for Cost
4.0
A Place for Mom has scored Tucson Place at Ventana Canyon with 9.6 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Tucson Place at Ventana Canyon has 29 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Best of Senior Living 2023
Pegasus Senior Living, LLC
8.7
Review score2320 reviews44 communities
Logo for Pegasus Senior Living, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 29 reviews
Kristine J - Family/friend
Assisted Living
October 10, 2024
5.0
Verified Review
Mom was happy.
I would give them all a 5. But if I could rate higher, I would. Especially in 3,4 and 7. My mom's last weeks of her life. She had told me this was her favorite place to live. She had made some wonderful friends and and everyone adored her. She had thanked me for moving her there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Tucson Place at Ventana Canyon
October 11, 2024
Thank you so much for sharing this heartfelt review, Kristine. It means the world to us that your mom felt at home here and cherished her time with us! Knowing that she considered this her favorite place to live and was surrounded by love in her final weeks is heartwarming. We offer our deepest condolences for your loss, and please don’t hesitate to reach out if there’s anything more we can do for you or your family.
Katie G - Family/friend
Memory Care
June 15, 2024
1.0
No Longer a Good Place - Downward Spiral w/Staff, Food, Services
Downward Spiral - High Turnover - All Admin, Cook, Activity Leader. Admin in building would not respond after waiting in building 2 hours Activity Led by TV - no personal care or activity person as before From Healthy Food (until Cook left) to Koolaid, Fruit Cocktail in Syrup, Wilted Frozen Veg, Bland Soup No salt or pepper available, Minced/ Frozen Meat Mold in Closet for Extensive Time - Aunt had to vacate room for 2 days Bathroom Dirty - Broken Towel Bar & Toilet Roll Holder, No Washcloth or Towel in BathRoom, No Depends in Bathroom Clothes not hung up or put on shelves but in bags at top of closet No Personal Touch - No Help
Cleanliness
1
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Tucson Place at Ventana Canyon
June 27, 2024
Hello Katie — we are deeply concerned to read about what you've described. We would like the opportunity to speak to you directly about your family's experience at Tucson Place; please email Erica Ogle, Regional VP of Operations, at erica.ogle@pegasusseniorliving.com. Thank you.
LC - Family/friend
Assisted Living
June 7, 2024
4.0
Verified Review
Review for Tucson Place at Ventana Canyon
I would recommend Tucson Place. They've weathered through a lot of the local higher management turnover the past 6 months, but the replacements have so far been exceptional. It's a safe and healthy place for a loved one.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Tucson Place at Ventana Canyon
June 13, 2024
Thank you for recommending Tucson Place at Ventana Canyon! We greatly appreciate your kind words and are pleased to hear that despite recent changes in higher management, you've found the replacements to be exceptional. Ensuring the well-being of the residents is our top priority, and we're committed to providing a supportive and healthy environment for all. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to support you and your loved ones every step of the way.
Lilian Q - Family/friend
Assisted Living
April 11, 2024
5.0
Amazing
The building: When approached by the receptionist ([name removed]) he was very friendly, helpful and welcoming. When entering, residents are always around in common areas doing an activity or chatting. When moving my grandfather into the facility me and my sister were nervous because he was moving from home. My grandfather fits in just well, gets along with everyone and loves the activities. Having friendly residents and friendly staff makes me and my sister at peace with choosing this place for our grandfather. Staff: The staff on the assisted living side are very friendly, and very attentive. To point a few out ([name removed]) is always going out of his way to make sure my grandfather is well-taken care of. My grandfather always mentions [name removed] and how funny and hard working he is. He always has a smile on his face. The medication tech ([name removed]) is very professional. She knows what she's doing, she always has an answer and i can contact her whenever. I would highly recommend this facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Tucson Place at Ventana Canyon
April 18, 2024
Lilian, thank you for taking the time to share your detailed and positive experience at Tucson Place at Ventana Canyon Senior Living! We're thrilled to hear that both you and your sister felt welcomed and at ease during your grandfather's transition into our community. It's heartwarming to know that he fits in well, enjoys the activities, and receives excellent care from our staff. We greatly appreciate your recognition of specific team members who go above and beyond to ensure your grandfather's well-being. Your recommendation means a lot to us, and we're committed to maintaining the high standard of care and hospitality that you've experienced. If there's anything else we can do for you or your family, please don't hesitate to let us know.
Katie N - Family/friend
Memory Care
December 20, 2023
5.0
A home for Dad
My mother passed away in March 2022 and my father was depressed and unable to stay in his own home. We moved Dad into Tucson Place, Oct. 2023 and with their help, the transition was very smooth. My father is in the Memory care unit, and I have been very pleased with how well they treat and care for my father. His health has improved since being at there. The social activities, regular meals, memory exercises and good care are all part of the reason he is doing so well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Tucson Place at Ventana Canyon
December 22, 2023
Katie: Thank you for sharing your experience with Tucson Place at Ventana Canyon. Your words deeply resonate with our commitment to providing exceptional care and support to our residents. We are truly sorry for the loss of your mother. We are honored to have your father as a member of our community and are grateful for your trust in us during this transitional period. It brings us immense joy to hear that your father's transition into our memory care Connections neighborhood has been smooth and that he is thriving. Our team prioritizes creating a nurturing environment through engaging social activities, nutritious meals, memory exercises, and attentive care, all aimed at enhancing our residents' well-being. Your feedback is incredibly heartening and reinforces our dedication to delivering compassionate and comprehensive care. If there's anything more we can do to support your father or if you have any additional feedback, please don't hesitate to let us know.
Kristine Mata - Industry reviewer
Memory Care
November 1, 2023
5.0
Friendly welcoming atmosphere
There is definitely a warm welcoming vibe from the time you're walking up to the front door to the time you leave the building. The concierge at the front desk is very customer service oriented and patient with the residents and families. I can’t say enough positive things about the staff there!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Tucson Place at Ventana Canyon
November 3, 2023
Thank you for sharing what you love about our community's atmosphere and service, Kristine! We will be sure to pass along these kind words to our team.
Christopher S - Industry reviewer
Assisted Living
November 1, 2023
5.0
A Great Place
Tucson place has employees that really care for their residents by ensuring their meds are given correctly, they taken down to the dining room for all meals on time. The building is clean. Maintenance ensures rooms are cleaned.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Tucson Place at Ventana Canyon
November 3, 2023
Thank you for your positive review, Christopher! We're glad that you appreciate our team's efforts.
Ashley Lata - Toured community
Assisted Living
November 1, 2023
5.0
Great place
Tucson place is a great place. Employees are amazing, residents are friendly. Whenever I visit, im always asked if ibwould like a refreshing beverage when entering the building. Most importantly the building is kept cleaned.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Tucson Place at Ventana Canyon
November 2, 2023
Ashley, thank you for taking the time to share your positive experience with Tucson Place at Ventana Canyon! We truly appreciate your kind words. At Tucson Place, we are dedicated to providing exceptional service to our residents and visitors alike. It's wonderful to hear that you find our employees amazing and our residents friendly. We take pride in maintaining a clean and welcoming environment, and we're delighted to know that you've noticed our efforts. If there's anything specific you'd like to know about our community, please feel free to reach out. We look forward to welcoming you back soon!
Mark K - Family/friend
Assisted Living
September 22, 2023
5.0
Cozy, Friendly Community
Our family member has adjusted well to this community. Warm, friendly staff and other residents. Home-like, clean environment. Staff very accessible and helpful to family and residents. Nutritious meals enjoyed by our family member.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from Tucson Place at Ventana Canyon
September 22, 2023
Thank you, Mark, for your positive review of Tucson Place at Ventana Canyon! We're thrilled to hear that your family member has adjusted well to our community. Our warm and friendly staff, along with our wonderful residents, create a welcoming environment. We take pride in maintaining a clean and home-like setting. It's great to know that our staff is accessible and helpful, and that your family member is enjoying nutritious meals. We appreciate your kind words and are here to provide continued support and care!
James D - Family/friend
Assisted Living
July 28, 2023
4.0
care and service to resident who is new is excellent
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Tucson Place at Ventana Canyon
July 31, 2023
James, thank you for your positive feedback! Our goal is to always provide an enriching and engaging lifestyle for the residents of Tucson Place at Ventana Canyon. We are happy to read that your loved one is settling in well! Please let us know if you have any additional feedback at any time.
Linda - Family/friend
Assisted Living
July 19, 2023
5.0
Verified Review
Worthwhile ASL/MC facility
Its a very very nice place. The internal communications need to improve a bit, but overall they are good.Its more intimate, it has both ASL and Memory Care. It allows for the different transitioning periods between ASL and Memory Care to take place and one is not forced to go find another place just for Memory Care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Tucson Place at Ventana Canyon
July 21, 2023
Linda, thank you for your kind review! We're glad to hear that you find Greenhaven Place to be a very nice and intimate community. We appreciate your feedback about internal communications and will work diligently to improve in that area. We take pride in offering a variety of care services, providing a seamless transition for residents when needed, and we're pleased to know this aspect has been beneficial for you and your loved ones. Should you have any further suggestions or comments, please don't hesitate to share them with us. Your input helps us enhance the overall experience for everyone in our community.
Kristine Y - Family/friend
Assisted Living
July 18, 2023
5.0
Excellent caring service
We needed to get our mom out of a terrible place and Dea at Tuscon Place helped us navigate everything in a short amount of time. It is a beautiful place that feels like home with friendly and helpful staff. We could not be happier to have mom there and would highly recommend it!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Tucson Place at Ventana Canyon
July 19, 2023
Kristine, Thank you for taking the time to share your positive experience with Tucson Place at Ventana Canyon! We are thrilled to hear that [name removed] provided excellent assistance in helping you transition your mom to our community quickly. We take pride in creating a beautiful and homely environment for our residents, and it's heartwarming to know that your mom feels at home there. Our dedicated and friendly staff always strive to provide the utmost care and support. We truly appreciate your recommendation and look forward to continuing to provide exceptional service to your mom and your family.
Catalina Claussen - Family/friend
Assisted Living
June 29, 2023
5.0
A welcoming community that meets my dad's needs
The Tucson Place provides a unique blend differentiated care that meets the medical needs of residents while engaging seniors in an environment where they can learn a new craft, listen to a local musician, participate in movement classes, watch movies, participate in trivia and bingo and more. The meals are fresh and healthy. The studio apartment spaces contain a bathroom, an efficiency kitchen and ample room for a bed and living space. Above all the staff is friendly and knowledgeable. We are so grateful that such a stellar facility exists for a reasonable price.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Tucson Place at Ventana Canyon
July 10, 2023
Catalina, thank you for taking the time to share your positive experience at Tucson Place at Ventana Canyon. We are thrilled to hear that our community offers a unique blend of differentiated care that meets the medical needs of our residents while also providing engaging and enriching activities. We take pride in providing a wide range of activities and events that cater to the interests and preferences of our residents. From learning new crafts to enjoying local musicians, participating in movement classes, and engaging in trivia and bingo, we aim to create a vibrant and fulfilling environment where seniors can thrive. We understand the importance of nutritious meals in promoting overall well-being. Our dedicated culinary team is committed to serving fresh and healthy meals to our residents, ensuring they receive the nourishment they need to maintain their health and vitality. The comfort and functionality of our studio apartments are essential to us, and we are delighted to hear that you found them to be well-equipped and spacious. We strive to provide a comfortable living space that accommodates the needs of our residents, including a bathroom, an efficiency kitchen, and ample room for both sleeping and living areas. It is heartwarming to receive your kind words about our friendly and knowledgeable staff. Our team is dedicated to providing compassionate care and ensuring that every resident feels supported and valued. Your recognition of their efforts is greatly appreciated. We are honored to be able to provide our services at a reasonable price. Thank you once again for sharing your feedback and for choosing Tucson Place at Ventana Canyon. If there is anything else we can do to further enhance your experience or if you have any questions, please do not hesitate to reach out to us. We are here to serve you and your loved one!
Scot Philip Wilson - Family/friend
Memory Care
June 28, 2023
5.0
Making a Hard Decision Easier
Despite working in the Estate Planning & Eldercare Planning work, nothing could have prepared me for the gut wrenching effects and the process of dealing the mental decline of a once highly skilled professional psychologist and mother. After visiting a dozen memory care facilities, we were so fortunate to find Tucson Place at Ventana Canyon. What stood out was the sense of "community" throughout the assisted living and memory care residents. We were also very impressed with the management team at Tucson Place. However, just as importantly, of all of the memory care facilities visited, what was so unique and such a pleasant surprise was the number of residents smiling. This truly stood out and continues to be the case every time that we have visited Tucson Place. For being fiercly independent, our mother is singing and happy being a part of such a vibrant senior community in such a short period of time. Our family is deeply thankful for wonderful environment at Tucson Place!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Tucson Place at Ventana Canyon
July 10, 2023
Thank you so much for taking the time to share your heartfelt experience with Tucson Place at Ventana Canyon. We understand the challenges and emotional toll that come with witnessing the mental decline of a loved one; we are honored to provide a positive and supportive environment for your mother. We are delighted to hear that you found Tucson Place to be a standout among the memory care communities you visited. Our commitment to fostering a sense of community throughout our assisted living and memory care residents is something we hold dear. We believe that creating a supportive and inclusive environment plays a crucial role in the well-being of our residents. We are grateful for your kind words about our management team. They work tirelessly to ensure that our community runs smoothly and that every resident receives the highest quality of care and attention. Seeing the number of residents smiling and the positive atmosphere at Tucson Place brings us great joy. We strive to create an environment where residents can find happiness and contentment, even in the face of cognitive challenges. It warms our hearts to know that your mother, fiercely independent as she is, has found joy and a sense of belonging in our vibrant senior community. We are deeply thankful for your appreciation of the wonderful environment we have created at Tucson Place. Your kind words mean the world to us, and we are privileged to play a part in your mother's well-being. If there is anything else we can do to support you and your family during this journey, please do not hesitate to reach out to us.
Kristine Joy - Family/friend
Assisted Living
March 28, 2023
5.0
Verified Review
Couldn't have found a lovelier community for my mom.
The staff at Tucson Place is very nice, and they try to keep the residents active. My mom is now on hospice there, and the staff still tries to keep her active. They are always checking on her. I couldn't have asked for a lovelier place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Tucson Place at Ventana Canyon
March 28, 2023
Kristine, thank you for your wonderful review and for allowing us to care for your mother. It is an honor to serve your family here at Tucson Place at Ventana Canyon. Please let us know if there is anything else we can do for you!
Robin - Family/friend
Assisted Living
January 5, 2023
5.0
Verified Review
Great place for loved ones, a very welcoming, friendly, inviting community, wonderful staff!
The sales lady [name removed] was incredibly friendly from the moment our family met her. We visited other communities and they turned our loved one away immediately and Tucson Place accepted her immediately with no problem. All of the staff members and residents have made her feel comfortable and at home. It truly feels like a community, when you walk down the hallways a lot of the residents rooms are opened so everything just feels very inviting. We have not had a meal there ourselves but presentation wise it looks great, the menu is diverse with a wide range of choices. They take the residents on bus trips and have happy hours every Friday.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Tucson Place at Ventana Canyon
February 15, 2023
Robin, thank you for your kind review about our community! It is an honor to serve your loved one here at Tucson Place at Ventana Canyon.
Mama's daughter - Family/friend
Memory Care
July 20, 2019
1.0
Disgruntled Daughter
Ugh! Since the takeover from Brookdale several months ago, this place has really gone downhill! The food is still good, and the place looks okay, but the services and amenities are nearly non existent! Laundry and cleaning services are spotty at best. Staff is greatly reduced, and activities are few and far between. This place IS NOT AS ADVERTISED! I will be taking my loved one out as soon as I can.
Cleanliness
1
Friendliness
3
Value for Cost
1
Care Services
1
Activities
1
Response from Tucson Place at Ventana Canyon
July 26, 2019
Hi, thank you for your feedback. We regret to hear about your negative experience. We strive to provide the most excellent services and amenities and are committed to providing the most excellent care. Would you like to further discuss this matter at a time that works for you? Please contact our Regional Director of Operations, Ryan, at [removed] or at his email [removed]. Thank you.
Barbara J - Family/friend
Memory Care
June 7, 2018
1.5
Understaffed
A good friend of mine was a resident here for several months. I found it very difficult to reach her because the staff would drop my calls and I had to call over and over again before the call would go through. At one point, when she left briefly to go to a local hospital, the staff told me that they didn't know where she was. When I sent her a letter after she had left this facility for a better caring place, they returned the letter with "not here" and an "unable to forward" on the envelope. Then, when I called to ask where she was, they said they had no idea. My friend doesn't blame the staff; she says that they are overworked and underpaid, and they are just too busy. The company is making a great deal of money, but they are not treating either staff or residents well.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Anonymous - Family/friend
Memory Care
April 10, 2018
1.0
Don't go there!
This place is terrible. My mom has been there for several months and has not gotten any of the services promised--dealing with her doctor, going on trips or other activities. They're understaffed, don't answer the phone and many of the staff are not friendly or qualified.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Anonymous - Family/friend
Memory Care
December 8, 2017
3.5
Verified Review
Disappointed
Everytime I go and visit my mom something else is wrong. Her room isn't as clean as it should be they could pick the floor up better. Now it is a beautiful community inside and out. The staff is nice, they have a nice patio area. The level of care isn't as good as it can be. The food is wonderful the chef has talked with mom and asked here what she likes. But we do have to move her to somewhere less expensive. I would recommend this place for a more mobile person.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Viewing 1-20 out of 29 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Arizona regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Arizona regulations for Assisted Living.

Frequently Asked Questions
about Tucson Place at Ventana Canyon

Tucson Place at Ventana Canyon offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Tucson Place at Ventana Canyon 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (520) 577-6940 to reach a resident at Tucson Place at Ventana Canyon.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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