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Trustwell Living at Plum Creek Place

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6800 Plum Creek Drive, Amarillo, TX 79124

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(866) 374-4058
9.1
Review score
82 reviews
Add review
9.1
Review score
82 reviews
5 star
57%
4 star
27%
3 star
6%
2 star
4%
1 star
6%
See all reviews
9.1
Review score
2185 reviews
40 facilities
Trustwell Living at Plum Creek Place
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Trustwell Living at Plum Creek Place
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Deanie M
-
Child of resident/client
5.0
My Mother’s care
The facility is clean and well kept. The people assisting my mother are kind and attentive to her needs. If there is an issue, they contact me immediately. She is well taken care of. The staff interact with her several times a day and assist her in whatever she needs.

About the facility
Trustwell Living at Plum Creek Place

Senior living options offered

Assisted Living

Pricing
for Trustwell Living at Plum Creek Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Trustwell Living at Plum Creek Place
Trustwell Living at Plum Creek Place

6800 Plum Creek Drive, Amarillo, TX 79124

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9.1
Review score
82 reviews
9.1
Review score
82 reviews
5 star
57%
4 star
27%
3 star
6%
2 star
4%
1 star
6%
9.8
Review score
112 reviews
9.8
Review score
112 reviews
5 star
69%
4 star
24%
3 star
6%
2 star
1%
1 star
0%
9.8
Review score
66 reviews
9.8
Review score
66 reviews
5 star
72%
4 star
23%
3 star
5%
2 star
0%
1 star
0%
9.4
Review score
34 reviews
9.4
Review score
34 reviews
5 star
61%
4 star
18%
3 star
15%
2 star
3%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Amenities
at Trustwell Living at Plum Creek Place

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • International Cuisine
  • Kosher
  • Gluten-free
  • Meals Provided
  • Restaurant Style Dining
  • Pureed Meals
  • Professional Chef
  • No Sugar
  • Low / No Sodium
  • Guest Meals
  • Room Service
  • Vegetarian

Room Amenities

  • Kitchenette
  • Bath Tubs
  • Full kitchen
  • Air Conditioned
  • Ground Floor Units
  • Fireplaces
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Garden View
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Main Street Shops
  • Outdoor Common Areas
  • Outside Patio
  • Computer or Media Center
  • Meeting Room
  • Central Fireplace
  • TV Lounge
  • Indoor Common Areas
  • Library
  • Beauty Salon
  • Barber Shop
  • Private Bath

Recreational areas

  • Arts and Crafts Center
  • Game Room
  • Piano or Organ
  • Raised Garden Beds

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • Hungarian
  • Ukrainian
  • Farsi
  • Mandarin
  • German
  • English
  • Arabic
  • Croatian
  • Filipino
  • Russian
  • American Sign Language
  • Italian
  • Vietnamese
  • Polish
  • Spanish
  • Dutch
  • French
  • Chinese
  • Japanese
  • Korean
  • Portuguese
  • Norwegian
  • Romanian
  • Armenian

Activities

  • Catholic Services
  • Wii Bowling
  • Tai Chi
  • Other Religious Services
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Community Service Organizations
  • Community Service Programs
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • BBQs or Picnics
  • Walking Club
  • Day Trips and Outings
  • Activities Off-site
  • Christian Services
  • Karaoke
  • Holiday Parties
  • Trivia Games
  • Happy Hour
  • Bible Study Group
  • Visiting Chaplain or Priest
  • Protestant Services
  • Book Club
  • Men's Club
  • Cards / Pinochle Club
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Art Classes
  • Activities On-site
  • Gardening Club

Reviews

for Trustwell Living at Plum Creek Place

9.1Review score82 reviews
9.1
Review score
82 reviews
5 star
57%
4 star
27%
3 star
6%
2 star
4%
1 star
6%
Trustwell Living
9.1
Review score2183 reviews40 communities
Write a review
A Place for Mom has scored Trustwell Living at Plum Creek Place with 9.1 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Trustwell Living at Plum Creek Place has 82 reviews with an average "overall experience" of 4.2 out of 5.
Overall Experience
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.1
Staff
4.5
Meals & Dining
3.9
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Trustwell Living at Plum Creek Place with 9.1 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Trustwell Living at Plum Creek Place has 82 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Trustwell Living
9.1
Review score2183 reviews40 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 82 reviews
Jasmine C - Toured community
Assisted Living
February 20, 2026
5.0
"[Name Removed] is an outstanding caregiver. She is incredibly attentive, detail-oriented, and always has a positive attitude that brightens the entire room. She goes above and beyond to make sure the residents are not only cared for physically but feel seen and respected. If you are looking for a facility that employs high-quality, dedicated staff, [Name Removed] is a shining example of the best they have to offer."
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Joe W - Toured community
Assisted Living
February 20, 2026
5.0
I went to see a friend that hadn’t seen in a while. I noticed there was a door bell. It was answered by your Maintenance Director [Name Removed]. He explained a bit about the renovations being made and to excuse any thing that may look out of place. He was very thorough and made sure to mention that they take their time to beautify the property for the residents. If anyone asks me to recommend a place, this is the facility I’m going to recommend. Thanks again[Name Removed].
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Josie W - Toured community
Assisted Living
February 20, 2026
5.0
My friend is looking for a facility for her mom. After looking at several online, she chose Trustwell. When we got there, first thing we noticed was there wasn’t a ‘nursing home’ smell. Actually very nice. We were impressed with the look, the decor to make it homier and of course all the renovations being done. A man asked if we needed help. We told him we were there just looking to see if this would be a good fit for a family member. He proceeded to tell us a little bit of the facility. He said his name was [Name Removed]. My friend felt at ease at possibly choosing this facility. We told[Name Removed] we had other facilities to look at. That we will be in touch. Trustwell is in good hands. Reason being we noticed his name tag said Maintenance Director. If he’s good at speaking with potential residents, I can only imagine what the renovations will look like after he’s done. Thank you [Name Removed] for taking the time to stop and talk to us.
Cleanliness
5
Friendliness
5
Staff
5
Kel - Toured community
Assisted Living
February 19, 2026
5.0
Such a good facility the workers are amazing very helpful one worker that stood out to me was [Name Removed] such amazing help great with the residents very respectful and kind the facility is very clean and organized overall such a incredible facility I recommend you take a tour to see for yourself .
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Tina Cantu - Toured community
Assisted Living
February 19, 2026
5.0
It was a great tour and a very clean facility. The customer service from a Resident Assistant name [Name Removed] was amazing, she smiled and greeted with a positive attitude.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Deanie M - Family/friend
Assisted Living
February 1, 2026
5.0
My Mother’s care
The facility is clean and well kept. The people assisting my mother are kind and attentive to her needs. If there is an issue, they contact me immediately. She is well taken care of. The staff interact with her several times a day and assist her in whatever she needs.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
December 2, 2025
5.0
Verified Review
Highly recommend this facility for overall value
For #s 1-5 I would give Plum Creek the best rating 5 # 6 Food would be 3. Because the meals were very very basis, not varied, cheap, and sometimes delayed. #7 Activities would be 3. They had trouble keeping activity people (as the turnover) was very high; resulting in few activities for the residents. #8 Value for the money would be 3. Frequently their internet & cable service would go out for extended periods. Tv is important to the residents. The lack of regular & multiple activities was a concern. Their nursing & aides employee turnover rate was high so residents were constantly having to adjust to new people. However, the overall experience was good for our family; especially the smaller facility that allowed more timely responses. The director ([name removed]) was very good at her job & always provided prompt answers to any questions and/or concerns that our family had...
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
5
Activities
3
Staff
5
Meals & Dining
3
Anonymous - Family/friend
Assisted Living
November 17, 2025
4.0
Verified Review
Plum Creek Place
My mother passed away 6 weeks after she moved in Nursing care and work with Hospice was seamless and excellent . Food choices on time service of meals and quality was in need of serious improvement at that time
Anonymous - Family/friend
Assisted Living
November 12, 2025
2.0
Verified Review
Plum Creek Place
They overcharged us and still owe us thousands of dollars and we are getting runaround. Might need a lawyer. In the end they seemed short-staffed. When we moved him to another place it was much better care and food.
MShaun L - Family/friend
Assisted Living
September 1, 2025
5.0
Help when needed
My dad has been here a little over a week and we are so happy we chose Plum Creek Place. All of the staff, especially [names removed] have made our dad and us feel heard during this difficult transition. He's enjoying the food and the nurses and staff have been making sure Dads needs are met. We've come at all different times and each time the staff members are helpful. The community is always clean and smells nice. The food always smells so good and my dad is extremely picky and has enjoyed every meal. Come take a tour and see the family community they've created here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Linda - Family/friend
Assisted Living
August 23, 2025
1.0
Under new Poor management
My parent lived at Plum Creek Place, and I feel it’s important to share our experience so other families can make informed decisions. One of the main reasons we chose this community was the Administrator at the time. She was truly dedicated, caring, and created a positive environment for the residents. Unfortunately, after she was forced out under questionable circumstances, the quality of care and overall atmosphere declined rapidly. I personally overheard caregivers joking in the hallway about working together to get her fired by making false claims. They even commented that the new regional manager “believes anything.” Along side her,, many of the best caregivers including the nurse, have left. The decline has been obvious. Tennants have left, my parent’s friends are looking for other placement, and major issues have gone unresolved.• The hot water was out over a week •A bed bug infestation occurred, we as family, never notified I hope this helps future families better decide .
Cleanliness
2
Friendliness
1
Value for Cost
2
Care Services
1
Activities
1
Staff
3
Meals & Dining
1
Anonymous - Resident/client
Assisted Living
August 1, 2025
5.0
Staff friendly and polite, eager to help. Food is good & helpings are generous. Rooms are cleaned regularly as well as trash pickup & laundry. All in all this place has not disappointed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Trustwell Living at Plum Creek Place
August 28, 2025
Thank you for your feedback. Trustwell Living believes that all feedback is valuable. Please know that at Trustwell Living at Plum Creek we take all feedback seriously and will look into the concerns that you identified. We will reach out to you if additional information is needed. Thank you again for your feedback.
Anonymous - Resident/client
Assisted Living
August 1, 2025
5.0
Maintenance response good. Friendly staff. Good food.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
4
Valine C - Resident/client
Assisted Living
August 1, 2025
5.0
I have been in 3 other places. Plum Creek Place is the best one. Staff is caring and friendly. There are a lot of activities.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Miranda B - Family/friend
Assisted Living
June 2, 2025
4.0
Verified Review
Overall a great place for my mom
I liked that she had her own room and the nurses were very nice. They did drop her once in the van and her leg got pinned between the wheelchair and the ground. The food was ok.. but a bit bland. She did like that there were pets allowed. They were quick to call me if anything happened and I liked that.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Response from Trustwell Living at Plum Creek Place
June 4, 2025
Thank you for taking the time to share your experience. We’re glad to hear your loved one enjoyed having her own space, the presence of pets, and the attentiveness of our nursing staff. However, we’re truly sorry to learn about the transportation incident and your concerns about the food. Resident safety and satisfaction are extremely important to us, and we take this feedback seriously. We’ll be sure to share your comments with our team as we continue working to improve. We appreciate your trust and the opportunity to care for your loved one. Warmly, The Trustwell Living Team
Jeff Sherrill - Family/friend
Assisted Living
May 15, 2025
5.0
Plum Creek in Amarillo Review
My Mom is staying at Plum Creek and she is very happy with the staff, events, and especially the food. I have been impressed with the staff and they genuinely care about the clients that live there at Plum Creek. I highly recommend this Assisted Living place for anyone looking for a great place for their family members.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Trustwell Living at Plum Creek Place
May 21, 2025
Thank you for your thoughtful and kind review. We’re so happy to hear that your mom is enjoying her time at Plum Creek—especially the events, food, and the care she receives from our dedicated team. Knowing that both you and your mom feel supported and cared for means so much to us. Your recommendation is truly appreciated, and we’re honored to be a trusted part of your family’s journey. Warmly, The Trustwell Living Family
Debbie - Family/friend
Assisted Living
March 26, 2025
3.0
Verified Review
Big disappointment
It was all wonderful except the nurse - [name removed]. She was a bully to several residents (& my mothers husband) and myself towards the end, lied on several occasions, to myself and my mother, condescending, forgot or didn't order meds on time. She has several family members under her and I guess she thinks she has more leverage? Regardless, with her attitude, she has no business working with elderly, especially the ones who have no one advocating for them. It's a shame as the rest of the place was very good! It's a shame how 1 person can ruin a good facilities reputation! I need to add that she belittles the residences by yelling at them and saying, "Don't you remember me telling you this already?" Some of these people were non verbal! Shame on her! I heard it more than once and then learned she did this to my mother too. I want anyone looking to beware. It is a very nice facility, great caretakers, great food, clean. I liked it especially for the small family like feel. I look back now and I feel like I was lured as she was very nice at the beginning but I had no idea she treated people like this, esp. my Mom!
Cleanliness
5
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
Staff
2
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
January 30, 2025
3.0
Verified Review
A nice safe community
What I like the most about Plum Creek is that it is safe, you need a code to enter and leave. I would recommend Plum Creek Place to other families who may need a place for their loved ones
Cleanliness
3
Friendliness
4
Value for Cost
4
Care Services
3
Activities
3
Staff
4
Meals & Dining
3
Anonymous - Family/friend
Assisted Living
October 17, 2024
5.0
Verified Review
Helped my mom thrive
All 5. PCP is wonderful and the community is very good for my mom. The staff is accommodating and friendly. They charge the correct amounts for monthly living/care..and help whenever they can. The nursing staff learn all the names of the patients so your loved one doesn't feel like a number. Others may want to know that there is not a diet option.. like low sugar or low sodium.. etc.. the meals are balanced though.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Michelle H - Family/friend
Assisted Living
August 30, 2024
4.0
Glad to Find Plum Creek!
This is the right place for my mom. With short term memory loss, she needed a smaller venue. Plum Creek is a nice, well kept assisted living. Mom fit right in and the staff truly care and take good care of her.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
4
Activities
3
Staff
4
Meals & Dining
3
Viewing 1-20 out of 82 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about Trustwell Living at Plum Creek Place

Trustwell Living at Plum Creek Place offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Trustwell Living at Plum Creek Place 9.1 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (816) 752-0430 to reach a resident at Trustwell Living at Plum Creek Place.
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Studio, 1bd, Semi-Private
Great Care for Now, Great Care for LaterIf you’re looking to put a little more life into your senior living, our community provides assisted living and memory care services to seniors in Amarillo. You’ll find us in a wonderful home-like property nestled in the beautiful neighborhood of Sleepy...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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