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Truewood by Merrill, Riverchase

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1851 Data Dr, Hoover, AL 35244

For more information about senior living options:
(866) 374-4058
9.1
Review score
70 reviews
Add review
9.1
Review score
70 reviews
5 star
54%
4 star
30%
3 star
9%
2 star
3%
1 star
4%
See all reviews
8.7
Review score
2654 reviews
58 facilities
Truewood by Merrill, Riverchase
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Truewood by Merrill, Riverchase
2525 Photos available
66 Floor plans available
Truewood by Merrill, Riverchase in google map
street view of Truewood by Merrill, Riverchase

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Anonymous
-
Child of resident/client
4.0
A Nice Place to Live.
Needed a better orientation plan for new residents. I would recommend. Parents like it and, while costly, less expensive than some other places that are less nice.

About the facility
Truewood by Merrill, Riverchase

This family-centered, traditional community provides familiarity and elegance. For those looking for a practical, engaging retirement, look no further — Riverchase can offer it all. Riverchase Senior Living aims to provide a secure and affordable home without compromising fun. The lively environment enables residents to maintain their old hobbies, discover new interests, and build new friendships. Nearby, residents can visit local shops, restaurants, and churches.

Community Amenities and Services

The goal is to provide a home-like environment, with resort-like amenities and exceptional care. Housekeeping and maintenance are taken care of, so residents can live freely. The community provides 24-hour concierge services, on-site registered nurses, and licensed practical nurses who are readily available to help ensure proper care. Regular physician visits are also provided to help monitor each resident’s health. Assisted living services include assistance with daily living activities, medication management, and more. Furthermore, memory care residents can benefit from extra features such as the accessible design, 24-hour emergency response system, and around-the-clock licensed nursing.

Residents can enjoy nutritious, chef-prepared meals in the intimate, private dining room, or enjoy drinks at the courtyard bistro. The lovely courtyard features gardens, fountains, walking paths, and covered seating to enable residents to enjoy fresh...

Read more

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Truewood by Merrill, Riverchase

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining

Room Amenities

  • Air Conditioned
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Garden View
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Private Bath
  • Indoor Common Areas
  • Beauty Salon
  • TV Lounge
  • Outside Patio
  • Library
  • Outdoor Common Areas
  • Central Fireplace
  • Barber Shop

Recreational areas

  • Piano or Organ
  • Game Room
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Montessori Programs
  • Christian Services
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Catholic Services
  • Live Musical Performances
  • Stretching Classes
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Holiday Parties
  • Bridge Club
  • Protestant Services
  • Bible Study Group
  • Activities On-site
  • Activities Off-site

Compare

Truewood by Merrill, Riverchase
Truewood by Merrill, Riverchase

1851 Data Dr, Hoover, AL 35244

Danberry at Inverness outdoor common area
Danberry at Inverness

235 Inverness Center Dr, Birmingham, AL 35242

Galleria Woods, a CCRC
Galleria Woods, a CCRC

3850 Galleria Woods Dr, Birmingham, AL 35244

The Crossings at Riverchase community exterior
The Crossings at Riverchase

2171 Parkway Lake Dr, Hoover, AL 35244

9.1
Review score
70 reviews
9.1
Review score
70 reviews
5 star
54%
4 star
30%
3 star
9%
2 star
3%
1 star
4%
10
Review score
119 reviews
10
Review score
119 reviews
5 star
93%
4 star
3%
3 star
3%
2 star
1%
1 star
0%
9.8
Review score
28 reviews
9.8
Review score
28 reviews
5 star
68%
4 star
21%
3 star
7%
2 star
4%
1 star
0%
9.8
Review score
27 reviews
9.8
Review score
27 reviews
5 star
78%
4 star
11%
3 star
11%
2 star
0%
1 star
0%
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Truewood by Merrill, Riverchase

9.1Review score70 reviews
9.1
Review score
70 reviews
5 star
54%
4 star
30%
3 star
9%
2 star
3%
1 star
4%
Cavalier Senior Living
9.7
Review score1198 reviews13 communities
Write a review
A Place for Mom has scored Truewood by Merrill, Riverchase with 9.1 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Truewood by Merrill, Riverchase has 70 reviews with an average "overall experience" of 4.2 out of 5.
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Staff
4.3
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.4
A Place for Mom has scored Truewood by Merrill, Riverchase with 9.1 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Truewood by Merrill, Riverchase has 70 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Best of Senior Living 2026
Cavalier Senior Living
9.7
Review score1198 reviews13 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 70 reviews
Anonymous - Family/friend
Assisted Living
May 7, 2026
4.0
Verified Review
A Nice Place to Live.
Needed a better orientation plan for new residents. I would recommend. Parents like it and, while costly, less expensive than some other places that are less nice.
Anonymous - Resident/client
Assisted Living
May 6, 2026
4.0
Verified Review
Great place I highly recommend
Everyone here is very helpful and the place is bright, clean and cheerful. They need to get a different chef. And as far as activities go, add a couple of new card games.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3
Staff
4
Meals & Dining
3
Anonymous - Family/friend
Assisted Living
April 17, 2026
5.0
Verified Review
Truewood by Merrill, Riverchase
I can only speak about the memory care wing. All of the staff assigned to that wing were fantastic! They all are very kind and have an abundance of patience. [name removed] needed more medical care than what Truwood could give her due to another infection in her one remaining foot. They were very good about keeping us informed of any changes to her meds, or if she cut her arm and required bandages, if she was agitated more than usual and needed me to come calm her down...even the most innocuous thing will trigger a phone call from them. The Director was awesome, the head of Nursing was great!! The Marketing Director and the Assistant were also great...very compassionate and empathetic. They understand how difficult it is for the family and they are always there to listen. Her family and I couldn't have been more pleased with the care she received. The only "cons" I have are that I think for the cost, they should provide toilet paper, the bed pads, and either diapers or something like Depends. These places can get much better pricing when buying in bulk as opposed to me just paying regular retail pricing. My other "cons" are mostly aesthetics and efficiency of the bathroom. She was one of just a few that shared a room and the bathroom. They should add some cabinets to keep their personal items...soap, shampoo, deodorant, lotions towels, etc. That's a minor issue but organization is a big quirk for me and I just don't see it happening much with [name removed]. She would have it all in disarray anyway, just like with her clothes. Other than that, I just love Truwood and can highly recommend it for Memory Care! Oh! And the food is delicious!!
Cleanliness
3
Friendliness
5
Value for Cost
4
Care Services
5
Activities
3
Staff
5
Meals & Dining
5
Response from Truewood by Merrill, Riverchase
April 26, 2026
Thank you so much for sharing your experience about our memory care community and team. We also appreciate your honest feedback, and we will communicate this with the community. Thank you for choosing us for your loved one's care.
Anonymous - Family/friend
Assisted Living
March 26, 2026
4.0
Verified Review
Highly recommended
We came in at the transition so it was a learning curve for everyone. We had some questions about what is required for the resident versus what is provided by the facility. The staff is very helpful and I am really happy with the memory care with [name removed] and [name removed] and their staff. [name removed] is fantastic. [name removed] was easy to deal with and was responsive to any concerns. The receptionist staff is always friendly and accommodating. I would definitely recommend the memory care. The assisted living is more suggestive than actual assistance. The community seems to be a nice group. I think both parents had their ups and downs. I would also like to say that having [name removed] and [name removed] as add-ons is a definite advantage
Response from Truewood by Merrill, Riverchase
April 26, 2026
Thank you for sharing your experience with us during the transition period. We're glad to hear that our team was helpful and accommodating, especially in memory care. Thank you for recommending us!
T. Moore - Toured community
Not Sure
March 23, 2026
3.0
I didn't like that there was a dirty table in the eating area and the facility smell reminded me of a nursing home. Also the exit roadway has limited visibility due to the curve of the road, I would not feel comfortable having my dad maneuver out that exit. The people were very friendly.
Cleanliness
3
Friendliness
5
Value for Cost
3
Staff
3
Response from Truewood by Merrill, Riverchase
March 28, 2026
Hi there, thank you for leaving us this honest feedback. We've passed it along to our team and we will address this.
Wendy K - Toured community
Not Sure
March 17, 2026
5.0
[names removed] were very helpful as well as warm and welcoming. We enjoyed touring the facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from Truewood by Merrill, Riverchase
March 28, 2026
Hi Wendy, we're happy to hear that you enjoyed your tour. Please don't hesitate to reach out if you ever need anything else!
Anonymous - Family/friend
Assisted Living
February 26, 2026
4.0
Verified Review
Truewood by Merrill, Riverchase
Staff checks regularly on residents; daily activities for participation; a volunteer resident 'buddy' for new residents to show them around facility; in facility coordination of medical care available.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
5
Meals & Dining
5
Response from Truewood by Merrill, Riverchase
March 13, 2026
Hi there, thank you for taking the time to leave us this review. We appreciate it greatly!
Don N - Toured community
Not Sure
February 3, 2026
5.0
Just about the right size, not too big, not too small. Staff was helpful, and cost was reasonable. Was located in a wooded area and had outdoor sitting areas which would be great for Spring and Fall gatherings.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from Truewood by Merrill, Riverchase
February 8, 2026
Thank you so much for your review, Don! We're glad to hear that our community was the perfect size for you and that you found our team helpful. We'll definitely be taking advantage of the outdoor seating in the upcoming seasons. Come back and see us soon!
Kristie N - Toured community
Not Sure
February 3, 2026
5.0
This was my first tour of any facility. [name removed] helped me with information I didn't even think about needing. The facility was clean and everyone I encountered was super nice.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from Truewood by Merrill, Riverchase
February 8, 2026
Hi Kristie, thank you for taking the time to leave us this review! We appreciate it greatly.
ALFRED N SARTAIN - Toured community
Not Sure
January 27, 2026
2.0
I discussed my loved one's condition in detail with the representative to whom I spoke on the phone, only to find out when we came for our tour that the facility does not provide the level of care that she needs. We basically wasted a trip.
Friendliness
4
Staff
1
Response from Truewood by Merrill, Riverchase
February 8, 2026
Hi Alfred, we apologize for the miscommunication. We would be happy to provide referrals to other communities that may better suit your loved one's needs. Thank you for bringing this to our attention.
Catherine Coffey - Toured community
Not Sure
December 12, 2025
5.0
From the wonderful lady with A place for mom to the coordinator that assisted us to tour and fill out all of the paperwork this was a breath of fresh air. Each person we met was so professional and very helpful. My brother will be living at Truewood very soon and as his sister I feel very confident that he will be taken care of at every turn. Thank you to each and every wonderful person that made him feel he had found his new home.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from Truewood by Merrill, Riverchase
December 31, 2025
Thank you so much for your kind words, Catherine! We're thrilled to hear that your brother felt at home during his tour, and we can't wait to welcome him into our community. Thank you for trusting us with his care.
TM - Family/friend
Assisted Living
November 19, 2025
4.0
Verified Review
Accommodating
Environment, cost with levels (currently doesn't need any additional services. I will say they were kind in holding my mom's room when she had a medical set back. My mom feels welcomed and is enjoying her room and the food.
Response from Truewood by Merrill, Riverchase
November 27, 2025
Hi TM, we're so happy to hear that your mom feels welcome and our community and is enjoying her time here so far. Thank you for taking the time to leave us this review!
Sherri - Family/friend
Assisted Living
November 7, 2025
4.0
Verified Review
So Glad We Chose Truewood
Everyone be is very friendly and caring. The administration has been very responsive to my questions and concerns. The facility is very well maintained, clean, and pleasantly decorated.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
5
Meals & Dining
4
Response from Truewood by Merrill, Riverchase
November 27, 2025
Hi Sherri, thank you for taking the time to leave us this review. Don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
August 21, 2025
4.0
Verified Review
Review for Truewood by Merrill, Riverchase
Just make sure that assisted living is the correct environment and that they don't require extra care. I would recommend to others.
Response from Truewood by Merrill, Riverchase
October 10, 2025
Hi there, thank you for taking the time to leave us this review. It makes us happy to hear that you would recommend us to others.
Anonymous - Resident/client
Assisted Living
August 14, 2025
1.0
Verified Review
Truewood by Merrill, Riverchase
The staff was rude me not adjusted to the needs of the users refuse to do things that was very easily done. Put obstacles in places to make it hard for residence to move around and just plan a terrible place for any mother to be placed. I would not recommend this for anyone
Response from Truewood by Merrill, Riverchase
October 11, 2025
Thank you for bringing this to our attention, and we apologize for any inconvenience you experienced. We value your feedback and would like the opportunity to speak with you further. Please contact our Vice President of Operations at shilpap@merrillgardens.com.
Anonymous - Family/friend
Assisted Living
August 1, 2025
4.0
Verified Review
Review for Truewood by Merrill, Riverchase
Staff are really great! Highly recommended.
Response from Truewood by Merrill, Riverchase
October 11, 2025
Hi there, thank you for taking the time to leave us this review. We appreciate it greatly!
Anonymous - Family/friend
Memory Care
July 17, 2025
4.0
Verified Review
Truewood by Merrill, Riverchase
My brother is in memory care. He still has enough of his mental faculties to be a bit bored day-to-day, but overall he seems content. The staff are pleasant and kind. Meals are the highlight of his day, and my brother has become a member of the 'men's table.' There is a library where he can check out books to read.
Response from Truewood by Merrill, Riverchase
October 10, 2025
Hi there, thank you for taking the time to leave us this review. We appreciate it greatly. Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Independent Living
July 3, 2025
5.0
Verified Review
Review for Truewood by Merrill, Riverchase
We love the cleanliness of the facility and how friendly the staff and residents are.
Response from Truewood by Merrill, Riverchase
October 11, 2025
Hi there, thank you for taking the time to leave us this positive review. We appreciate it greatly.
Anonymous - Family/friend
Assisted Living
March 31, 2025
4.0
Verified Review
Review for Truewood by Merrill, Riverchase
Food needed improvement but they are working on that. Facility was clean and easy to get around with walkers etc. Staff was always kind and helpful. Had variety of activities available to participate in. Had hair salon and services that were great. The residents were looked in on about every 2 hrs so they were checked on throughout the night
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Response from Truewood by Merrill, Riverchase
April 28, 2025
Hi There, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Memory Care
December 16, 2024
5.0
Verified Review
Memory Care could use more activities that encourage mobility for those who are able.
Memory Care, activities that encourage more movement (vs. just sitting and watching TV) could use some improvement. This is probably difficult under the circumstances.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Truewood by Merrill, Riverchase
January 4, 2025
Hi there, thank you for taking the time to leave us this honest feedback. We have let our team know.
Viewing 1-20 out of 70 reviews

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around Truewood by Merrill, Riverchase

See what the neighborhood has to offer and what’s nearby:
Truewood by Merrill, Riverchase in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Alabama’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Alabama’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Truewood by Merrill, Riverchase

Truewood by Merrill, Riverchase offers Studio. Learn more.
A Place for Mom has scored Truewood by Merrill, Riverchase 9.1 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (205) 982-7000 to reach a resident at Truewood by Merrill, Riverchase.
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Oaks on Parkwood community entrance

Oaks on Parkwood

2651 Laurel Oaks Dr, Bessemer, AL, 35022
Starting at $X,XXX+ monthly
8.5
Review score
12 reviews
8.5
Review score
12 reviews
5 star
83%
4 star
17%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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