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Truewood by Merrill, Riverchase

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1851 Data Dr, Hoover, AL 35244

For pricing & availability:
(866) 374-4058
9.1
Review score
51 reviews
Add review
9.1
Review score
51 reviews
5 star
62%
4 star
22%
3 star
10%
2 star
2%
1 star
4%
See all reviews
8.8
Review score
2587 reviews
63 facilities
Truewood by Merrill, Riverchase
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Truewood by Merrill, Riverchase
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66 Floor plans available
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Anonymous
-
Friend of resident/client
5.0
Memory Care could use more activities that encourage mobility for those who are able.
Memory Care, activities that encourage more movement (vs. just sitting and watching TV) could use some improvement. This is probably difficult under the circumstances.

About the facility
Truewood by Merrill, Riverchase

This family-centered, traditional community provides familiarity and elegance. For those looking for a practical, engaging retirement, look no further — Riverchase can offer it all. Truewood by Merrill, Riverchase aims to provide a secure and affordable home without compromising fun. The lively environment enables residents to maintain their old hobbies, discover new interests, and build new friendships. Nearby, residents can visit local shops, restaurants, and churches.

Truewood by Merrill, Riverchase is a proud member of Merrill Gardens — a fifth-generation family company that understands the importance of providing a family-like atmosphere for retirement. With roots dating back to the 1890s, you can trust them to care for your loved one. Riverchase currently offers independent living, assisted living, and memory care options to meet unique needs and lifestyles. Come discover the wonders of a carefree retirement in Hoover!

Community Amenities and Services

The goal is to provide a home-like environment, with resort-like amenities and exceptional care. Housekeeping and maintenance are taken care of, so residents can live freely. The community provides 24-hour concierge services, on-site registered nurses, and licensed practical nurses who are readily available to help ensure proper care. Regular physician visits are also provided to help monitor each resident’s...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Truewood by Merrill, Riverchase

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Truewood by Merrill, Riverchase

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Truewood by Merrill, Riverchase
Truewood by Merrill, Riverchase

1851 Data Dr, Hoover, AL 35244

Danberry at Inverness outdoor common area
Danberry at Inverness

235 Inverness Center Dr, Birmingham, AL 35242

Monark Grove Greystone
Monark Grove Greystone

6328 Farley Ln, Birmingham, AL 35242

The Crossings at Riverchase community exterior
The Crossings at Riverchase

2171 Parkway Lake Dr, Hoover, AL 35244

9.1
Review score
51 reviews
9.1
Review score
51 reviews
5 star
62%
4 star
22%
3 star
10%
2 star
2%
1 star
4%
10
Review score
90 reviews
10
Review score
90 reviews
5 star
92%
4 star
4%
3 star
3%
2 star
1%
1 star
0%
9.7
Review score
31 reviews
9.7
Review score
31 reviews
5 star
74%
4 star
13%
3 star
10%
2 star
0%
1 star
3%
9.6
Review score
22 reviews
9.6
Review score
22 reviews
5 star
72%
4 star
14%
3 star
14%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Truewood by Merrill, Riverchase

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Restaurant Style Dining
  • Guest Meals

Room Amenities

  • Garden View
  • Ground Floor Units
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • Private Bath
  • TV Lounge
  • Outside Patio
  • Library
  • Beauty Salon
  • Indoor Common Areas
  • Barber Shop

Recreational areas

  • Game Room
  • Movie or Theater Room
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Stretching Classes
  • Bridge Club
  • Activities On-site
  • Intergenerational Programs
  • Activities Off-site
  • Holiday Parties
  • Protestant Services
  • Catholic Services
  • Christian Services
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Day Trips and Outings
  • Art Classes
  • Bible Study Group
  • Birthday Parties
  • Live Musical Performances
  • Montessori Programs

Reviews

for Truewood by Merrill, Riverchase

9.1Review score51 reviews
9.1
Review score
51 reviews
5 star
62%
4 star
22%
3 star
10%
2 star
2%
1 star
4%
Merrill Gardens
8.8
Review score2587 reviews63 communities
Write a review
A Place for Mom has scored Truewood by Merrill, Riverchase with 9.1 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Truewood by Merrill, Riverchase has 51 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.6
Care Services
4.3
Staff
4.3
Meals & Dining
4.0
Activities
4.4
Value for Cost
4.4
A Place for Mom has scored Truewood by Merrill, Riverchase with 9.1 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Truewood by Merrill, Riverchase has 51 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Merrill Gardens
8.8
Review score2587 reviews63 communities
Logo for Merrill Gardens
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 51 reviews
Anonymous - Family/friend
Memory Care
December 16, 2024
5.0
Verified Review
Memory Care could use more activities that encourage mobility for those who are able.
Memory Care, activities that encourage more movement (vs. just sitting and watching TV) could use some improvement. This is probably difficult under the circumstances.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
December 9, 2024
3.0
Verified Review
Truewood by Merrill, Riverchase
What we like the most about Truewood by Merrill is the convenience to town, however the food could probably use improvements
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
4
David T - Family/friend
Independent Living
December 4, 2024
3.0
Odd place
This is not an Independent Living facility. It is listed as such but is is really an Assisted Living only. If you do not fit the qualifications for assisted living they will kick you out with no refund.
Cleanliness
4
Friendliness
5
Staff
4
Value for Cost
3
Response from Truewood by Merrill, Riverchase
December 17, 2024
Hi David, we would like to speak to you about your experience further. Please email us at shilpap@merrillgardens.com to continue this conversation.
Kevin J - Family/friend
Assisted Living
November 12, 2024
5.0
Verified Review
Knowledgeable Staff and Beautiful Environment
They are very helpful and knowledgeable. Great for families that are walking through this for the first time. Great dinners for residents, but very basic cafeteria lunch. Usually hotdogs. I would absolutely recommend Truewood Riverchase to those looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Response from Truewood by Merrill, Riverchase
December 5, 2024
Hi Kevin, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
November 8, 2024
5.0
Verified Review
Truewood by Merrill, Riverchase
I think it's a vibrant Assisted Living community. I found the management staff exceptional, specifically the GM and Business Office Mgr. The facility, while older, has beautifully maintained common spaces. Nice apartment options. The meals were fine, not awesome, but definitely good. Lots of celebration activities for seasonal holidays. If your loved one likes card games, board games and puzzle socials, this is the place. The memory care is not as awesome. I toured that section and it was very small and seemed to have mainly very impaired residents and it smelled like pee.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Riverchase
December 5, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Laura B - Family/friend
Assisted Living
September 11, 2024
5.0
Wonderful place
Truewood by Merrill was extremely accommodating for my father. My dad was very hesitant about moving into an assisted Living. But the staff at Truewood have been wonderful making sure he was comfortable and happy.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Riverchase
September 20, 2024
Hi Laura, it makes us happy to hear that your father is happy! Thank you for taking the time to leave us this review.
Anonymous - Family/friend
Memory Care
April 17, 2024
5.0
Verified Review
Highly Recommend
I would recommend Truewood to any and everyone. They have a true heart and caring for what they do. They demonstrate their caring through empathy and an understanding of what their residences are going through. I really value their sincerity. For that staff, it wasn't just a job.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Riverchase
April 26, 2024
Hi There, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
James - Family/friend
Memory Care
February 23, 2024
5.0
Verified Review
Highly Recommended
Staff provides excellent service. They are very accommodating to the family. Activities are well planned and all can participate, including family members. I highly recommend the facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Riverchase
February 27, 2024
Hi James, thank you for taking the time to leave us this review! Please let us know if we can do anything else moving forward.
Gloria - Resident/client
Assisted Living
February 16, 2024
5.0
Verified Review
Recommended
I am currently a resident at Truewood by Merrill Riverchase and I have no problems with anything. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Riverchase
February 21, 2024
Hi Gloria, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Christy - Family/friend
Assisted Living
November 1, 2023
5.0
Verified Review
Recommended
Staff are very friendly and helpful. Someone comes in daily to take the trash and light house keeping weekly. Move in day was easy. My sister lives closest to the facility and she says the communication is easy, and they will let us know quickly if anything is wrong. My dad loves the meals and enjoys eating with others and has made friends. We would definitely recommend this place to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Linda - Resident/client
Assisted Living
September 22, 2023
4.0
Verified Review
Review for Truewood by Merrill, Riverchase
I picked this community because of the location and price. I would recommend to other families.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
4
Response from Truewood by Merrill, Riverchase
September 25, 2023
Hi Linda, thank you for taking the time to leave us a review! Your recommendation of our community to others is greatly appreciated. Please don't hesitate to reach out if you ever need anything.
James - Family/friend
Memory Care
April 11, 2023
5.0
Verified Review
Highly Recommended
Truewood by Merrill Riverchase is an excellent facility in any way. My loved one is a resident at this facility. The staff, cleanliness, friendliness, meals and dining are all great. I would highly recommend this facility to friends and family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Independent Living
February 9, 2023
5.0
Verified Review
Tour experience
Truewood Riverchase was the best value and my loved one fell in love with it, but they required she get the COVID Vaccine and that was not an option.
Response from Truewood by Merrill, Riverchase
February 15, 2023
Thank you for taking the time to leave us this review! Although our community was ultimately not the right fit for your loved one, we appreciate you sharing your experience.
TLA - Family/friend
Assisted Living
February 6, 2023
1.0
Verified Review
Bad Experience
This was not a facility, that was a good fit for my loved one. They had issues with bugs. For the amount that I paid, my loved one did get the type of care that I was expecting. There was not a lot of interaction with the staff The food was awful, and sometimes they ran out of food. They did not have any activities.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
1
Value for Cost
1
Response from Truewood by Merrill, Riverchase
February 9, 2023
Thank you for reaching out regarding these concerns. We take these issues very seriously and would like to speak to you about your experience. Please email us at suzannew@merrillgardens.com with your preferred contact information and we’ll reach out to you.
Anonymous - Family/friend
Assisted Living
December 12, 2022
4.0
Verified Review
Review for Truewood by Merrill, Riverchase
The care services staff is so friendly and kind to my loved one. It's a fair price. They need to make sure there is adequate staff on the weekends - nursing & maintenance.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Riverchase
December 16, 2022
Thank you for taking the time to leave us this review! We appreciate your feedback and have made sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
October 28, 2022
4.0
Verified Review
Affordable Quality Assisted Living Care
We picked this community because of the cost and location. The food and snacks available to the residents, needs to improve.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
5
Response from Truewood by Merrill, Riverchase
November 3, 2022
Thank you so much for taking the time to leave us this review! We appreciate your feedback and have passed it on to the community team. Please don't hesitate to reach out if you ever need anything.
Steve A - Family/friend
Assisted Living
September 21, 2022
4.0
Verified Review
Postive Experience
My loved one is not really pleased with the food, but they hired a new chef, so hopefully the food improves. It's a quiet community, and the staff seems to be dilligent about the residents. ALso, the staff is easy to talk to. I picked thei community because of the location, and affordable price.
Cleanliness
4.5
Friendliness
5
Care Services
3.5
Staff
4
Meals & Dining
3
Value for Cost
4
Response from Truewood by Merrill, Riverchase
September 21, 2022
Hi Steve, thank you for taking the time to leave us this review. We are confident that the new chef will make a difference and are happy to hear that the team has been easy to talk to.
Michael - Toured community
Independent Living
September 19, 2022
5.0
Verified Review
tour review
Our family had an in person tour and it was a great tour experience and was one of our top choices
Response from Truewood by Merrill, Riverchase
September 20, 2022
Hi Michael, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
anonymous - Family/friend
Memory Care
September 13, 2022
2.0
Verified Review
Our families experience
Our loved one was a residents here for about a year and it was an awful experience. When your first sign up and get moved in everyone wants to be your friend however the quality of care was no where near acceptable and the activities were non existent - they would just sit the residents in front of the TV and that would be it. Our loved one would be in the same dirty clothes for a week and when we would bring up the concerns we had nothing was ever done about it. They need to make improvements with their communication, activities and quality of care
Response from Truewood by Merrill, Riverchase
September 13, 2022
Hi there, thank you for taking the time to leave us this feedback. We take these issues very seriously and would like to speak with you further. Please reach out to our Vice President of Operations at suzannew@merrillgardens.com with your preferred contact.
David - Family/friend
Assisted Living
September 13, 2022
5.0
Verified Review
Awesome Environment
The staff is always friendly, and smiling. They are able to answer any questions.,that I may have. The food is okay. It is by far the best place, that my loved one has been to, and they love it there. I am very pleased with staff, especially the nurses at the nursing station. They are always very friendly and helpful. The servers, are also very kind and nice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Riverchase
September 14, 2022
Hi David, thank you for leaving us this review. We're happy to hear that the team has made such a good impression on you.
Viewing 1-20 out of 51 reviews

Neighborhoods
around Truewood by Merrill, Riverchase

See what the neighborhood has to offer and what’s nearby:
Truewood by Merrill, Riverchase in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Alabama regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Alabama regulations for Assisted Living.

Frequently Asked Questions
about Truewood by Merrill, Riverchase

Truewood by Merrill, Riverchase offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Truewood by Merrill, Riverchase 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (205) 982-7000 to reach a resident at Truewood by Merrill, Riverchase.

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4 star
38%
3 star
8%
2 star
3%
1 star
3%
Studio, 1bd, 2bd
From the moment you walk through the door, you will experience the difference that is Chateau Vestavia. Family owned and locally operated, we are a part of the beautiful Vestavia Hills community. Our caring professional staff is committed to making this the most worry-free time of your life. We...
Oaks on Parkwood community entrance

Oaks on Parkwood

2651 Laurel Oaks Dr, Bessemer, AL 35022
Starting at $X,XXX+ monthly
9.2
Review score
12 reviews
9.2
Review score
12 reviews
5 star
83%
4 star
17%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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