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The Waterford at Thousand Oaks

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4243 Thousand Oaks, San Antonio, TX 78217

For pricing & availability:
(866) 374-4058
9.9
Review score
155 reviews
Add review
9.9
Review score
155 reviews
5 star
76%
4 star
15%
3 star
7%
2 star
1%
1 star
1%
See all reviews
9.4
Review score
6687 reviews
93 facilities
Best Meals and Dining
The Waterford at Thousand Oaks
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The Waterford at Thousand Oaks
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55 Floor plans available
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Nicole M.
-
Child of resident/client
5.0
The Waterford at Thousand Oaks is a great place!
My dad passed away unexpectantly and I needed to relocate my mom from Colorado to Texas in a short amount of time. We were able to do a tour via zoom and send a friend to look at the facility. I was consistently given such respect and treated so friendly by the staff. When I moved my mom t

About the facility
The Waterford at Thousand Oaks

Stately, cross-gabled roofs and charming lap siding create a warm and welcoming atmosphere at The Waterford at Thousand Oaks — a senior community offering restaurant-quality meals, spacious apartment homes, and exquisite independent living services in Uptown San Antonio. Our thoughtfully designed community features elegant, open-concept common areas, wide entryways, and stable outdoor walking paths, enabling all residents to enjoy the wonderful amenities we have to offer. Browse our library for your favorite novel, spend some time in our chapel, or play with your pup at our on-site dog park. This is their new home, too, after all!

Community Services and Amenities

At The Waterford at Thousand Oaks, we strive to provide you with a low-stress and supportive environment, where you can embrace your independence and pursue new hobbies and interests. Our professional associates provide regular housekeeping and laundry services, giving you more time to focus on the things that truly matter. Delicious and nutritious meals are prepared fresh by our culinary team and then served in our stunning, restaurant-style dining hall every day. With multiple menu options to choose from, we are confident you’ll find something that satisfies your dietary needs as well as your taste buds.

Our community is staffed by professionals...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Independent Living

Pricing
for The Waterford at Thousand Oaks

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Waterford at Thousand Oaks
The Waterford at Thousand Oaks

4243 Thousand Oaks, San Antonio, TX 78217

The Waterford at Westover Hills community exterior
The Waterford at Westover Hills

4315 Rogers Rd, San Antonio, TX 78251

Patriot Heights
Patriot Heights

5000 Fawn Meadow, San Antonio, TX 78240

Brookdale Maltsberger
Brookdale Maltsberger

13303 Jones Maltsberger Road, San Antonio, TX 78247

9.9
Review score
155 reviews
9.9
Review score
155 reviews
5 star
76%
4 star
15%
3 star
7%
2 star
1%
1 star
1%
9.9
Review score
41 reviews
9.9
Review score
41 reviews
5 star
61%
4 star
22%
3 star
7%
2 star
5%
1 star
5%
9.8
Review score
78 reviews
9.8
Review score
78 reviews
5 star
55%
4 star
28%
3 star
12%
2 star
4%
1 star
1%
9.8
Review score
39 reviews
9.8
Review score
39 reviews
5 star
69%
4 star
21%
3 star
10%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Independent Living

Care types offered

1

Assisted Living

Amenities
at The Waterford at Thousand Oaks

Healthcare Services

  • Staffing & Ancillary Services

Meals & Dining

  • Meals Provided
  • International Cuisine
  • Room Service
  • Guest Meals
  • Restaurant Style Dining

Room Amenities

  • Cable or Satellite TV
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Covered Parking
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • TV Lounge
  • Outside Patio
  • Central Fireplace
  • Library
  • Indoor Common Areas
  • Beauty Salon
  • Meeting Room
  • Barber Shop
  • Computer or Media Center

Recreational areas

  • Billiards Lounge
  • Game Room
  • Fitness Center
  • Arts and Crafts Center
  • Movie or Theater Room
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Cards / Pinochle Club
  • Intergenerational Programs
  • Dances
  • Choir / Singing Club
  • Men's Club
  • Activities On-site
  • Bridge Club
  • Cooking Classes
  • Stretching Classes
  • Karaoke
  • Walking Club
  • Happy Hour
  • Catholic Services
  • Live Dance or Theater Performances
  • Holiday Parties
  • Community Service Organizations
  • Activities Off-site
  • Devotional Activities Offsite
  • Wii Bowling
  • Brain fitness / Dakim
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Forever Fit
  • Book Club
  • Christian Services
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Birthday Parties
  • Wine Tasting
  • Bible Study Group
  • Live Musical Performances
  • Art Classes
  • Live Well Programs
  • Day Trips and Outings
  • BBQs or Picnics
  • Visiting Chaplain or Priest

Reviews

for The Waterford at Thousand Oaks

9.9Review score155 reviews
9.9
Review score
155 reviews
5 star
76%
4 star
15%
3 star
7%
2 star
1%
1 star
1%
Sonida Senior Living
9.4
Review score6687 reviews93 communities
Write a review
A Place for Mom has scored The Waterford at Thousand Oaks with 9.9 out of 10 using our proprietary review score based on 33 reviews in the last 2 years. Over all time, The Waterford at Thousand Oaks has 155 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.6
Friendliness
4.7
Care Services
4.5
Staff
4.9
Meals & Dining
4.5
Activities
4.6
Value for Cost
4.5
A Place for Mom has scored The Waterford at Thousand Oaks with 9.9 out of 10 using our proprietary review score based on 33 reviews in the last 2 years. Over all time, The Waterford at Thousand Oaks has 155 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Best of Senior Living 2023
Sonida Senior Living
9.4
Review score6687 reviews93 communities
Logo for Sonida Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 155 reviews
Nicole M. - Family/friend
Independent Living
November 22, 2024
5.0
The Waterford at Thousand Oaks is a great place!
My dad passed away unexpectantly and I needed to relocate my mom from Colorado to Texas in a short amount of time. We were able to do a tour via zoom and send a friend to look at the facility. I was consistently given such respect and treated so friendly by the staff. When I moved my mom there, she was really struggling emotionally. The staff took such genuine interest in her even checking in on her if they didn't see her out and about. I can now move my mom home with me now that we have a space remodeled that will accommodate her needs. I don't know what I would have done without Waterford having the space for her and being so incredibly kind to her. Whether it's the director, administration staff, cleaning staff, kitchen staff or maintenance, they are all willing to help and go above and beyond their regular day to day duties. My anxiety level was lessoned knowing she was in a safe place where people actually cared. I just can't say enough about this place!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Resident/client
Independent Living
November 12, 2024
5.0
Home
A very wonderful home for the elderly. Wonderful activity program.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Waterford at Thousand Oaks
November 13, 2024
Our Activity programming is topnotch and this is such a wonderful community! Thank you for spending time to provide honest feedback!
Dorothy W - Resident/client
Independent Living
November 12, 2024
5.0
Home
I've been at Waterford going on 6 year and I'm very pleased with staff. Residents become family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
November 13, 2024
We are so honored that you have chosen us for SIX years! Here's to another six years of making memories.
Anonymous - Resident/client
Independent Living
November 12, 2024
5.0
Home
No comments
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
November 13, 2024
We hope to always earn your five-star review - thank you!!
Anonymous - Resident/client
Independent Living
November 12, 2024
5.0
Home
Love the place and people 5 stars.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
November 13, 2024
YES! Thank you - we absolutely love our team and our residents!
Anonymous - Resident/client
Independent Living
November 12, 2024
5.0
2 year resident
The Waterford is a very nice place to live. There are many activities going on. You can going them or not. Everyone is very friendly. The food is served 3 times everyday and very good. The staff is excellent.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Waterford at Thousand Oaks
November 13, 2024
Great food, great activities and great staff....what could be better than that? Oh yes - AMAZING RESIDENTS!!
Alesia - Resident/client
Independent Living
November 12, 2024
5.0
I love everything here. Mostly the game... Bingo.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from The Waterford at Thousand Oaks
November 13, 2024
To say that you LOVE EVERYTHING gives us such a warm feeling - we strive for these words, every.single.day. Thank you so much!
A W - Resident/client
Independent Living
November 12, 2024
5.0
Home
This facility was reviewed by me about3 times before I moved in. I looked and visited other places and this the most impressive. I really like no love this facility. It is the best.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
November 12, 2024
Thank you for taking the time to share your experience. We are happy to know that we won your heart!
Jo A - Resident/client
Independent Living
September 25, 2024
5.0
It's those that work here that makes Waterford so GREAT! This includes all the managers, the food service staff, housekeeping maintenance and social planning. The smile on the residents' face tell the real story!
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
September 27, 2024
Mrs. Jo, thank you for your kind words. We will always strive to make those smiles stay on all our resident faces!
Robert R - Family/friend
Independent Living
September 25, 2024
5.0
Caring community with great food
My mom has been a resident for a year now and both she and I love the place. It is very affordable compared to similar apartments and It is clean, well maintained and the staff is outstanding. I can't recommend. It highly enough.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from The Waterford at Thousand Oaks
September 27, 2024
Mr. Robert, we are a family! Thank you for the trust and the kind words!
Anonymous - Resident/client
Independent Living
September 24, 2024
5.0
My experience at Waterford is great. I am allowed to participate in both activities and events. For example we arranged a fashion. We formed a Christmas choir, singing the twelve days of Christmas. For Easter we put together a play titled "The meaning of Easter. We also take part in weekly activities such as Zumba, volleyball, theology studies and much more.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Waterford at Thousand Oaks
September 27, 2024
We love to have your helping hands! You are a blessing to us and love to be able to have all these amazing things going on at The Waterford at Thousand Oaks.
Deirdre - Family/friend
Independent Living
September 12, 2024
5.0
Fun, Friendly, Safe Independent Living
My Mom moved in to The Waterford at Thousand Oaks just over a year ago and from the first night we moved her in she said she felt right at home. She has enjoyed having options for social activities while still feeling independent. She enjoys the dining facilities but still has the option fix something for herself in her unit if she likes. We all feel happy that the individual units as well as the facility are designed with safety in mind. My Mom is still quite physically capable, but she's able to engage in all activities much more safely because of level surfaces, handrails, the zero-entry shower, etc. When the weather is nice she enjoys rocking on the outside porch and looks forward to walking the grounds. We appreciate the opportunity to attend special events when possible - Zumba! - but also appreciate seeing videos and pictures shared by the dedicated staff on social media. We're so glad our Mom has found this fun, friendly, safe home and she couldn't be happier herself!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
September 17, 2024
Thank you tons for your referral! Love to hear from our residents family members, know your mom is loved beyond measure!
Gaye Lyn T - Family/friend
Independent Living
August 27, 2024
5.0
Great place!
Great place! Very friendly, clean, great staff. A family friend lived here a few years ago and she loved it here. She said the food was delicious! I would not hesitate to recommend this place to friends and family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
August 29, 2024
Gaye Lyn T, thank you for sharing your positive experience!
Julianne B
Independent Living
August 27, 2024
5.0
Friendly and active
Visited twice. Friendly staff, happy residents, very clean facility, activities each day visited. Residents permitted to decorate hallways with their personal touch. Secure and safe. Small animals permitted which is importance to mental health to residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Response from The Waterford at Thousand Oaks
August 29, 2024
Julianne B, we are so pleased you enjoyed your visit to The Waterford at Thousand Oaks!
Anonymous - Resident/client
Independent Living
August 7, 2024
4.0
Verified Review
My experience
What I think The Waterford at Thousand Oaks could improve on would be the replacement of vacant staff positions as well has having better food menu options for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Response from The Waterford at Thousand Oaks
August 15, 2024
Thank you for your review, we appreciate your feedback and will definitely keep working to be better.
Anonymous - Resident/client
Independent Living
January 10, 2024
4.0
Verified Review
Review for The Waterford at Thousand Oaks
I would recommend. It's really a nice, clean & friendly home!!It was close to family. Other places I checked didn't have vacanties at this time. Meals could be better & more servings time. It's a little pricey.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Waterford at Thousand Oaks
January 19, 2024
Anonymous, we are so happy to read such a great review about The Waterford at Thousand Oaks!
Ann P - Resident/client
Independent Living
January 2, 2024
5.0
I am so happy here and my children are also! Special and loving care is given by all in charge. Residents are nice. So pleased when I come and see such wonderful decorations each of them done with loving care! So proud to be here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
January 18, 2024
Ann, thank you for your kind words and this wonderful review!
Gloria L - Resident/client
Independent Living
January 2, 2024
5.0
Wonderful community!
I've had wonderful time here! Spotless Everyone has been super! The meals are wonderful!
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
January 18, 2024
Gloria, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford at Thousand Oaks!
Anonymous - Resident/client
Independent Living
January 2, 2024
5.0
I used your service to find this facility. This facility has been a great place to live. I love that I am here. They keep you very busy with activities. The staff is very helpful and friendly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Waterford at Thousand Oaks
January 18, 2024
Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
Dody U - Resident/client
Independent Living
January 2, 2024
5.0
Great place to call home
We are a family, residents & staff. So much love & respect. I appreciate all the activities, ability to learn & grow.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
January 18, 2024
Dody, thank you so much for your high rating!
Viewing 1-20 out of 155 reviews

Neighborhoods
around The Waterford at Thousand Oaks

See what the neighborhood has to offer and what’s nearby:
The Waterford at Thousand Oaks in google map

Frequently Asked Questions
about The Waterford at Thousand Oaks

The Waterford at Thousand Oaks offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Waterford at Thousand Oaks 9.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 656-7052 to reach a resident at The Waterford at Thousand Oaks.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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