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The Waterford at Thousand Oaks

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4243 Thousand Oaks, San Antonio, TX 78217

9.9
Review score
147 reviews
Add review
9.9
Review score
147 reviews
5 star
75%
4 star
16%
3 star
7%
2 star
1%
1 star
1%
See all reviews
9.1
Review score
6089 reviews
91 facilities
For pricing & availability:
(866) 374-4058
Best Meals and Dining
The Waterford at Thousand Oaks
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The Waterford at Thousand Oaks
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Jo A
-
Resident/client
5.0
It's those that work here that makes Waterford so GREAT! This includes all the managers, the food service staff, housekeeping maintenance and social planning. The smile on the residents' face tell the real story!

About the facility
The Waterford at Thousand Oaks

Stately, cross-gabled roofs and charming lap siding create a warm and welcoming atmosphere at The Waterford at Thousand Oaks — a senior community offering restaurant-quality meals, spacious apartment homes, and exquisite independent living services in Uptown San Antonio. Our thoughtfully designed community features elegant, open-concept common areas, wide entryways, and stable outdoor walking paths, enabling all residents to enjoy the wonderful amenities we have to offer. Browse our library for your favorite novel, spend some time in our chapel, or play with your pup at our on-site dog park. This is their new home, too, after all!

Community Services and Amenities

At The Waterford at Thousand Oaks, we strive to provide you with a low-stress and supportive environment, where you can embrace your independence and pursue new hobbies and interests. Our professional associates provide regular housekeeping and laundry services, giving you more time to focus on the things that truly matter. Delicious and nutritious meals are prepared fresh by our culinary team and then served in our stunning, restaurant-style dining hall every day. With multiple menu options to choose from, we are confident you’ll find something that satisfies your dietary needs as well as your taste buds.

Our community is staffed by professionals...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Independent Living

Pricing
for The Waterford at Thousand Oaks

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Waterford at Thousand Oaks

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The Waterford at Thousand Oaks
The Waterford at Thousand Oaks

4243 Thousand Oaks, San Antonio, TX 78217

Adante Independent Living indoor common area
Adante Independent Living

2702 Cembalo Blvd, San Antonio, TX 78230

The Waterford at Westover Hills community exterior
The Waterford at Westover Hills

4315 Rogers Rd, San Antonio, TX 78251

Villa de San Antonio outdoor common area
Villa de San Antonio

8103 North Hollow, San Antonio, TX 78240

9.9
Review score
147 reviews
9.9
Review score
147 reviews
5 star
75%
4 star
16%
3 star
7%
2 star
1%
1 star
1%
9.9
Review score
94 reviews
9.9
Review score
94 reviews
5 star
94%
4 star
3%
3 star
1%
2 star
1%
1 star
1%
9.9
Review score
40 reviews
9.9
Review score
40 reviews
5 star
59%
4 star
23%
3 star
8%
2 star
5%
1 star
5%
9.7
Review score
110 reviews
9.7
Review score
110 reviews
5 star
77%
4 star
18%
3 star
1%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Amenities
at The Waterford at Thousand Oaks

Healthcare Services

  • Staffing & Ancillary Services

Meals & Dining

  • Meals Provided
  • International Cuisine
  • Restaurant Style Dining
  • Room Service
  • Guest Meals

Room Amenities

  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Bath Tubs
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Covered Parking
  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Outside Patio
  • Meeting Room
  • Central Fireplace
  • Computer or Media Center
  • Indoor Common Areas
  • Beauty Salon
  • Library
  • Barber Shop
  • TV Lounge

Recreational areas

  • Billiards Lounge
  • Fitness Center
  • Game Room
  • Arts and Crafts Center
  • Piano or Organ
  • Movie or Theater Room

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Wii Bowling
  • Trivia Games
  • Devotional Activities On-Site
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Bridge Club
  • Men's Club
  • Bible Study Group
  • Pet-focused Programs
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Community Service Programs
  • Wine Tasting
  • Devotional Activities Offsite
  • Birthday Parties
  • BBQs or Picnics
  • Activities On-site
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Karaoke
  • Choir / Singing Club
  • Walking Club
  • Community Service Organizations
  • Book Club
  • Holiday Parties
  • Catholic Services
  • Stretching Classes
  • Christian Services
  • Dances
  • Cooking Classes
  • Activities Off-site
  • Live Well Programs
  • Happy Hour
  • Live Dance or Theater Performances
  • Brain fitness / Dakim
  • Intergenerational Programs
  • Day Trips and Outings
  • Forever Fit

Reviews

for The Waterford at Thousand Oaks

9.9Review score147 reviews
9.9
Review score
147 reviews
5 star
75%
4 star
16%
3 star
7%
2 star
1%
1 star
1%
Sonida Senior Living
9.1
Review score6089 reviews91 communities
Write a review
A Place for Mom has scored The Waterford at Thousand Oaks with 9.9 out of 10 using our proprietary review score based on 31 reviews in the last 2 years. Over all time, The Waterford at Thousand Oaks has 147 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.9
Meals & Dining
4.5
Activities
4.6
Value for Cost
4.5
A Place for Mom has scored The Waterford at Thousand Oaks with 9.9 out of 10 using our proprietary review score based on 31 reviews in the last 2 years. Over all time, The Waterford at Thousand Oaks has 147 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Best of Senior Living 2023
Sonida Senior Living
9.1
Review score6089 reviews91 communities
Logo for Sonida Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 147 reviews
Jo A - Resident/client
Independent Living
September 25, 2024
5.0
It's those that work here that makes Waterford so GREAT! This includes all the managers, the food service staff, housekeeping maintenance and social planning. The smile on the residents' face tell the real story!
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Robert R - Family/friend
Independent Living
September 25, 2024
5.0
Caring community with great food
My mom has been a resident for a year now and both she and I love the place. It is very affordable compared to similar apartments and It is clean, well maintained and the staff is outstanding. I can't recommend. It highly enough.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Resident/client
Independent Living
September 24, 2024
5.0
My experience at Waterford is great. I am allowed to participate in both activities and events. For example we arranged a fashion. We formed a Christmas choir, singing the twelve days of Christmas. For Easter we put together a play titled "The meaning of Easter. We also take part in weekly activities such as Zumba, volleyball, theology studies and much more.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Deirdre - Family/friend
Independent Living
September 12, 2024
5.0
Fun, Friendly, Safe Independent Living
My Mom moved in to The Waterford at Thousand Oaks just over a year ago and from the first night we moved her in she said she felt right at home. She has enjoyed having options for social activities while still feeling independent. She enjoys the dining facilities but still has the option fix something for herself in her unit if she likes. We all feel happy that the individual units as well as the facility are designed with safety in mind. My Mom is still quite physically capable, but she's able to engage in all activities much more safely because of level surfaces, handrails, the zero-entry shower, etc. When the weather is nice she enjoys rocking on the outside porch and looks forward to walking the grounds. We appreciate the opportunity to attend special events when possible - Zumba! - but also appreciate seeing videos and pictures shared by the dedicated staff on social media. We're so glad our Mom has found this fun, friendly, safe home and she couldn't be happier herself!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
September 17, 2024
Thank you tons for your referral! Love to hear from our residents family members, know your mom is loved beyond measure!
Gaye Lyn T - Family/friend
Independent Living
August 27, 2024
5.0
Great place!
Great place! Very friendly, clean, great staff. A family friend lived here a few years ago and she loved it here. She said the food was delicious! I would not hesitate to recommend this place to friends and family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
August 29, 2024
Gaye Lyn T, thank you for sharing your positive experience!
Julianne B
Independent Living
August 27, 2024
5.0
Friendly and active
Visited twice. Friendly staff, happy residents, very clean facility, activities each day visited. Residents permitted to decorate hallways with their personal touch. Secure and safe. Small animals permitted which is importance to mental health to residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Response from The Waterford at Thousand Oaks
August 29, 2024
Julianne B, we are so pleased you enjoyed your visit to The Waterford at Thousand Oaks!
Anonymous - Resident/client
Independent Living
August 7, 2024
4.0
Verified Review
My experience
What I think The Waterford at Thousand Oaks could improve on would be the replacement of vacant staff positions as well has having better food menu options for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Response from The Waterford at Thousand Oaks
August 15, 2024
Thank you for your review, we appreciate your feedback and will definitely keep working to be better.
Anonymous - Resident/client
Independent Living
January 10, 2024
4.0
Verified Review
Review for The Waterford at Thousand Oaks
I would recommend. It's really a nice, clean & friendly home!!It was close to family. Other places I checked didn't have vacanties at this time. Meals could be better & more servings time. It's a little pricey.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Waterford at Thousand Oaks
January 19, 2024
Anonymous, we are so happy to read such a great review about The Waterford at Thousand Oaks!
Ann P - Resident/client
Independent Living
January 2, 2024
5.0
I am so happy here and my children are also! Special and loving care is given by all in charge. Residents are nice. So pleased when I come and see such wonderful decorations each of them done with loving care! So proud to be here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
January 18, 2024
Ann, thank you for your kind words and this wonderful review!
Gloria L - Resident/client
Independent Living
January 2, 2024
5.0
Wonderful community!
I've had wonderful time here! Spotless Everyone has been super! The meals are wonderful!
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
January 18, 2024
Gloria, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford at Thousand Oaks!
Anonymous - Resident/client
Independent Living
January 2, 2024
5.0
I used your service to find this facility. This facility has been a great place to live. I love that I am here. They keep you very busy with activities. The staff is very helpful and friendly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Waterford at Thousand Oaks
January 18, 2024
Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
Dody U - Resident/client
Independent Living
January 2, 2024
5.0
Great place to call home
We are a family, residents & staff. So much love & respect. I appreciate all the activities, ability to learn & grow.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
January 18, 2024
Dody, thank you so much for your high rating!
Lynn - Family/friend
Independent Living
December 15, 2023
5.0
Verified Review
Review for The Waterford at Thousand Oaks
Wonderful place - the people who work there are amazing and many residents that I talked to love being there.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Waterford at Thousand Oaks
January 18, 2024
Hi Lynn, we are very happy to have provided you with such a positive experience!
Molero - Toured community
Independent Living
October 17, 2023
5.0
A place to call home.
The residents greeted me with a smile before going into the beautiful building. A lot of activity among the residents, their pets and staff. The service in the dinning room is friendly and efficient. Seems like a happy, healthy environment to have our loved ones in.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
October 20, 2023
Thank you for the wonderful review! We strive for excellence and hope to see you again soon!
Andrea - Toured community
Independent Living
October 13, 2023
5.0
Fun and friendly place
I follow the Waterford on Facebook and enjoy watching all the fun activities that happen here! The residents always have fun and seem very happy! I can say the people who work there go above and beyond for the residents there! I have been to a get together there before with a family member and it was a very loving friendly feeling to be there! 5 stars ?? from me!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
October 24, 2023
Andrea, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Alicia S - Resident/client
Independent Living
October 12, 2023
5.0
Waterford resident
I love living here. The activities are great but my favorite is bingo. The staff is amazing and kind. I’m looking forward to spending the holidays here with everyone. Life in general is good here at the waterford
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
October 27, 2023
Alicia, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford at Thousand Oaks!
Irma
Independent Living
October 12, 2023
5.0
Welcoming
I visit the facility every day and I can tell you it’s a wonderful place to live and visit. Very clean and everyone is friendly and helpful. Staff is knowledgeable about the process of living here. The meals are very delicious and they is a great variety of food to choose from.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
October 21, 2023
Irma, we are so happy to read such a great review about The Waterford at Thousand Oaks! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visits. If you have further needs or questions, please reach out!
Stephanie V
Independent Living
October 12, 2023
5.0
Amazing
I come to volunteer and I can say that I love the employee's, they are all friendly & I love how they treat the residents! The residents are amazing as well too they are friendly & welcoming, I like when they welcome new comers who decide to give this place a chance, the food is good & I love all the fun things they offer here for them to do from the activities department.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
October 21, 2023
Hi Stephanie, we are very happy to have provided you with such positive experiences! We look forward to your next visit! Take care!
Jacqueline - Resident/client
Independent Living
September 28, 2023
5.0
A wonderful place to call home
My daughter found this place for me when I was living in OKC and wanted me closer to her in San Antonio. My home here is a blessing. I love it so much. Staff are wonderful and we are all greeted by our name when we see them. The activities director is wonderful. Goes far above the call of duty to provide fun activities for all of us. I feel blessed every day to be here in this loving place called home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Response from The Waterford at Thousand Oaks
October 13, 2023
Jacqueline, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Alicia Galindo - Toured community
Independent Living
September 27, 2023
5.0
Muy buen lugar
Visitamos está locación para mi hermana. Se las recomiendo. Nos trataron muy muy bien. La muchacha que nos atendió se portó súper. El precio incluye todo. Tienes muchas actividades y la gente es muy amable.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Thousand Oaks
October 17, 2023
Alicia Galindo, thank you for the high star rating! We can't wait to see you again, have a great day.
Viewing 1-20 out of 147 reviews

Neighborhoods
around The Waterford at Thousand Oaks

See what the neighborhood has to offer and what’s nearby:
The Waterford at Thousand Oaks in google map

Frequently Asked Questions
about The Waterford at Thousand Oaks

The Waterford at Thousand Oaks offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Waterford at Thousand Oaks 9.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 656-7052 to reach a resident at The Waterford at Thousand Oaks.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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