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The Phoenix at Lake Lanier

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2601 Thompson Bridge Rd, Gainesville, GA 30501

For pricing & availability:
(866) 374-4058
9.4
Review score
26 reviews
Add review
9.4
Review score
26 reviews
5 star
61%
4 star
15%
3 star
8%
2 star
8%
1 star
8%
See all reviews
8.4
Review score
1153 reviews
47 facilities
The Phoenix at Lake Lanier
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The Phoenix at Lake Lanier outdoor common area
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Loving daughter
-
Child of resident/client
4.0
Research many facilities
Rates are extremely high for the value. The people are great, the food is good. Housekeeping is poor. Activities are good, but not geared towards residents who are visually impaired. My dad is happy, but bored a lot. I clean his room and change his sheets weekly even though these serv

About the facility
The Phoenix at Lake Lanier

The Phoenix at Lake Lanier provides a remarkable senior living home with a modern design and homey touches. Ideally situated in charming Gainesville, this stunning lakeside community combines quiet residential living with top-notch attentive care. Whether you’re seeking simple daily assistance or in-depth memory care, they’re committed to making every resident feel safe, valued, and at home as they approach the next chapter in their lives.

The Phoenix at Lake Lanier Amenities and Services

With compassionate staff available day in and day out, this community offers cutting edge services and amenities, including routine housekeeping and laundry service, grocery shopping, and local transportation. The community also has on-site professional care as needed, including a doctor, podiatrist, dentist, and various therapists. They also offer assistance with managing medications and specialized care for those with diabetic, incontinence, and memory care needs.

Enjoy your meals on your own time, either among friends in their restaurant-style dining room or through room service in the privacy of your own home. Each nutritious meal is prepared fresh daily by a professional chef and can be modified to suit certain dietary preferences. From the dining room to their spacious indoor and outdoor lounge areas with swing benches, residents are free...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for The Phoenix at Lake Lanier

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
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The Phoenix at Lake Lanier outdoor common area
The Phoenix at Lake Lanier

2601 Thompson Bridge Rd, Gainesville, GA 30501

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9.4
Review score
26 reviews
9.4
Review score
26 reviews
5 star
61%
4 star
15%
3 star
8%
2 star
8%
1 star
8%
9.1
Review score
46 reviews
9.1
Review score
46 reviews
5 star
68%
4 star
17%
3 star
4%
2 star
2%
1 star
9%
9.0
Review score
9 reviews
9.0
Review score
9 reviews
5 star
33%
4 star
67%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
30 reviews
9.0
Review score
30 reviews
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Amenities
at The Phoenix at Lake Lanier

Healthcare Services

  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Memory Care
  • Incontinence Care
  • Medication Management

Meals & Dining

  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • Low / No Sodium
  • Kosher
  • No Sugar
  • Meals Provided
  • Vegetarian

Room Amenities

  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Main Street Shops
  • Beauty Salon
  • Indoor Common Areas
  • Meeting Room
  • Barber Shop
  • TV Lounge
  • Outside Patio
  • Outdoor Common Areas
  • Central Fireplace
  • Library

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Billiards Lounge
  • Game Room
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Reminiscence Programs
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Devotional Activities Offsite
  • Brain fitness / Dakim
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Art Classes
  • Live Well Programs
  • Day Trips and Outings
  • Other Religious Services
  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Birthday Parties
  • Wine Tasting
  • Live Musical Performances
  • Gardening Club
  • Stretching Classes
  • Intergenerational Programs
  • Activities On-site
  • Live Dance or Theater Performances
  • Holiday Parties
  • Activities Off-site
  • Happy Hour
  • Protestant Services
  • Catholic Services

Reviews

for The Phoenix at Lake Lanier

9.4Review score26 reviews
9.4
Review score
26 reviews
5 star
61%
4 star
15%
3 star
8%
2 star
8%
1 star
8%
Phoenix Senior Living
8.4
Review score1153 reviews47 communities
Write a review
A Place for Mom has scored The Phoenix at Lake Lanier with 9.4 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Phoenix at Lake Lanier has 26 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.0
Friendliness
4.1
Care Services
3.8
Staff
4.5
Meals & Dining
4.1
Activities
4.1
Value for Cost
3.9
A Place for Mom has scored The Phoenix at Lake Lanier with 9.4 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Phoenix at Lake Lanier has 26 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Phoenix Senior Living
8.4
Review score1153 reviews47 communities
Logo for Phoenix Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
Loving daughter - Family/friend
Assisted Living
December 5, 2024
4.0
Research many facilities
Rates are extremely high for the value. The people are great, the food is good. Housekeeping is poor. Activities are good, but not geared towards residents who are visually impaired. My dad is happy, but bored a lot. I clean his room and change his sheets weekly even though these services are “included”. Nursing care is ok, but you have to stay actively involved.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
November 7, 2024
3.0
Verified Review
Before committing to an Assisted Living for you or your loved one do your research thoroughly and read reviews!
High pricing, a lot of changes in key personnel roles, Director never there, facility no longer celebrated or decorated major holidays, van and movie house always broken, energy level, vibe not good and activities outside Phoenix were far and few. Very disappointing from when Mom first arrived.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
1
Anonymous - Family/friend
Assisted Living
July 12, 2024
5.0
Verified Review
The Phoenix at Lake Lanier review
The staff was very accommodating to us having my mothers 90th birthday party there recently. They provided us a great spot for the party and came by and brought in other residents to wish her a happy birthday. All in all, they made it a very special day for her.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Phoenix at Lake Lanier
July 30, 2024
We are delighted we could provide you & your loved one with a positive experience. We are always more than happy to assist y'all if anything else comes up. Take care!
Anonymous - Family/friend
Assisted Living
July 11, 2024
5.0
Verified Review
Fantastic staff and facility.
Very nice facility. Friendly and caring staff. They made a point to know my father's name from day one. They were great at communicating with me as well.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Phoenix at Lake Lanier
August 13, 2024
Hello, thank you; we appreciate your feedback!
Martha - Family/friend
Memory Care
March 26, 2024
5.0
Wonderful care
After my sister spent almost 2 years in the first memory care facility we decided to move her closer to us. She was very unhappy the entire 2 years but we didn't realize the difference a place like The Phoenix could make. Her room is clean, she is clean and is always being watched over and encouraged to participate in activities. She was always locked in at the other place but now is given opportunities to get out even if it is just for a walk or to get pizza or a drive around town. There are many people who come to sing to them and with them. Devotionals and church services are a regular thing. She is HAPPY!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Phoenix at Lake Lanier
June 29, 2024
Martha, we are pleased we could provide you & your loved one with a positive experience. Please let us know if there is anything else we can do for you; we are more than happy to help!
Joan - Family/friend
Assisted Living
September 29, 2023
5.0
Verified Review
Highly recommend
The Phoenix at Lake Lanier is a beautiful, well-maintained community with exceptional leadership and staff members. The staff members there genuinely care about the well - being of the residents living there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Phoenix at Lake Lanier
October 25, 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Anonymous - Family/friend
Assisted Living
August 8, 2023
5.0
Verified Review
The Phoenix at Lake Lanier review
We are a 5 on everything. We love The Phoenix at Lake Lanier community, the people and the service. We could not of picked a better place for our mother. Thanks
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 4, 2023
4.0
Verified Review
Family approved
My loved one is a resident at The Phoenix at Lake Lanier. The food is good. Communication with the family is good. The staff has been somewhat of a revolving door as with most places these days, but overall I do think that they are trying. The only issue that I have is the cost, it's very expensive. Overall, I would recommend this facility to family and friends.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
3
Marian - Family/friend
Assisted Living
July 13, 2023
5.0
Verified Review
Great fit for my sister
It's a good fit for my sister and she likes it. They are well staffed and keep a close watch on residents and my sister hasn't fallen in 2 1/2 months. No ER visits due to falls. It costs more but it's been worth it. It's more pricey than many of the places I'm familiar with ,but they have more staff available. The activities director especially is great! I know just how hard it is to find a place for a loved one to live with enough supervision to keep them involved in activities manage their meds and make sure they have not fallen. The Phoenix checks on residents every 2 hrs 24/7. I would definitely recommend The Phoenix and Lake Lanier and so would my sister.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 6, 2023
5.0
Verified Review
The Phoenix on Lake Lanier, resort-style living for seniors.
The facility sits in an absolutely beautiful location, on Lake Lanier. The minute you walk into The Phoenix, you are greeted in a friendly manner and everyone there is professional, courteous and caring. The Theatre has plush seats; the Pub has a view of the outdoor garden and the Dining Room is spacious and bright and there are a variety of fun outings and planned events. Many residents choose to sit by the enormous fireplace watching as others come and go! The library with natural light that overlooks the greenery; Mom likes to spend time there. The Med Techs are skilled, knowledgeable, patient, compassionate and good communicators. I never worry about Mom; she is so happy there...it is her "home"! We are quite pleased and grateful that The Phoenix is a successfully managed and operated elderly care facility. A big thanks to the new Executive Director, [name removed].
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Phoenix at Lake Lanier
June 15, 2023
Thank you for your kind review; we are happy to pass along your comments to the team here at The Phoenix at Lake Lanier! If you have any further questions, please give us a call. We're always happy to help!
Anonymous - Toured community
Assisted Living
February 6, 2023
5.0
Verified Review
Tour Experience
I have heard all great things about The Phoenix at Lake Lanier from the public. We are actually thinking about moving my loved one over here.
Leslie M - Family/friend
Assisted Living
January 18, 2023
5.0
Verified Review
Fantastic Experience
I was continuously impressed with the positive attitude, customer, service, and attention they provided to my father. I feel like everyone went out of their way to ensure his needs were addressed, he had a positive environment around him, and that they made it feel like home to him. I can't really think of any area where I feel like they need to improve. They definitely provide a fantastic environment for their residents.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Pamela F - Family/friend
Assisted Living
September 11, 2022
5.0
My experience with The Phoenix At Lake Lanier
I placed my mother at The Phoenix At Lake Lanier after touring numerous different facilities. The experience I had when I first walked into this community was much different than many others. I was greeted with kindness and walked into such a beautiful and clean community. No place is perfect but the issues and concerns we had were brought to the staff's attention and it was fixed right away. My mother had a hard time leaving her home of 42 years, but she now loves where she is at and has made many new friends.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from The Phoenix at Lake Lanier
October 2, 2022
Hi Pamela - Thank you for your positive review and allowing us to take care of your mother!
Cristy A - Family/friend
Assisted Living
August 24, 2022
1.0
Keep looking
My bad experiences with this place compound with each visit with my mom. I would keep looking. The front desk staff is very nice and accommodating. One person in the dining room seems to be the only person in the whole facility that actually cares about the residents and runs herself ragged serving them. If it was up to me my mom would be out of here in a New York minute. It is almost to the point that I don’t want to even visit her here.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Value for Cost
1
Response from The Phoenix at Lake Lanier
September 3, 2022
Hi Cristy , we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us at (678) 971-0391 when you can so we can address this situation directly. Thank you and have a great day.
anonymous - Family/friend
Memory Care
June 18, 2021
5.0
Verified Review
Pleased with our experience
We chose The Phoenix because of the location as well as we knew some people who lived here already. They do offer shared and private rooms here. My mom is in memory care and the activities directors that they have there are wonderful. During the week the care is a 5 but sometimes on the weekends some things are overlooked and they seem to be short staffed. I have been very pleased with them and I would recommend to others looking.
Cleanliness
4.5
Friendliness
4.5
Care Services
4
Staff
5
Activities
5
Value for Cost
5
Response from The Phoenix at Lake Lanier
June 19, 2021
Thank you very much for the kind words. We appreciate your trust and loyalty, and don't take it lightly.
Anonymous - Family/friend
Memory Care
September 17, 2020
2.0
Verified Review
Would not recommend this community
Before we came to Phoenix community, we were told that there would be an RN and LPN stationed at the community during the day and evenings, but that was not always true. We don't thin they have enough medical staff, or med-techs on duty. Especially on the weekends, it was always a disaster. For the CNA's it seemed like they did not have enough training. The food is not five stars like they said it was going to be, the food is about average. Our loved one has a studio which is one big room. It would be nicer if the rooms had a built in area to put a microwave and a refrigerator. The closets are pretty adequate.
Cleanliness
4
Friendliness
2
Value for Cost
3
Care Services
1
Activities
2
Anonymous - Family/friend
Memory Care
September 1, 2020
2.0
Verified Review
Would not recommend this community
While my loved one was living at this community, the staff never cleaned their room. Some of the staff was friendly and others were not. It was a more expensive, and the food was horrible. The residents could only choose between two options which were not appetizing at all. The management was pretty bad. Our loved one was in memory care, which they did have some activities. We did get a chance to talk to the other residents at this community and they were not happy as well.
Cleanliness
1
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Toured community
Memory Care
August 28, 2018
5.0
Very nice and great amenities.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
August 17, 2018
5.0
[Name removed] did an excellent job showing us this beautiful facility and all the amenities. The Memory Care area is very nice and welcoming. It came highly recommended by an aquaintance, who had had a family member there at one time.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Rachel - Family/friend
Memory Care
July 26, 2018
3.0
Pretty date, ugly character
Don’t know where to begin. Nurses stations unmaned constantly at all shifts, call bell answers are seriously delayed, and questions go unanswered. Even though you will not get an answer they are happy to shake you down for every min of your free time. I have more respect for mobsters and how they handle money, budgets, and business. They want their payment yet can’t send me an invoice. I have yet to see anyone from a management team have any healthcare skills. All of them have business degrees and can’t answer a health question if they tried. I have tried to get a progress report on my loved one. They looked at me like they had NO idea what I was talking about. Too bad- this place is beautiful and has so much potential.
Cleanliness
3
Friendliness
1.5
Value for Cost
3
Care Services
1.5
Activities
3
Viewing 1-20 out of 26 reviews

Neighborhoods
around The Phoenix at Lake Lanier

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Georgia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Georgia regulations for Assisted Living.

Frequently Asked Questions
about The Phoenix at Lake Lanier

The Phoenix at Lake Lanier offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Phoenix at Lake Lanier 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (678) 971-1900 to reach a resident at The Phoenix at Lake Lanier.

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Studio, 2bd, Semi-Private
Located in the beautiful town of Gainesville, GA, Amber Glen offers a new level of quality and excellence in Personal and Memory Care.Our philosophy is simple: We care for out residents, as we would like to be cared for – with respect, dignity, and supportive compassion.Amber Glen provides a...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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