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1565 Wintergreen Place, Costa Mesa, CA 92626
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Anonymous
-
Family/friend
4.5
Great place for mom
Beautiful home, very kind caregivers, very helpful!
About the facility The Heathers - Wintergreen
The Heathers - Wintergreen in Costa Mesa, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Memory Care
Residential Care Home
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Amenities at The Heathers - Wintergreen
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- Diabetic Care
- High Acuity Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Special Dining Programs
Room Amenities
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Complimentary Transportation
Services
- Beautician
Languages spoken
- Spanish
- Portuguese
- French
- English
Activities
- Pet-focused Programs
- Gardening Club
- Stretching Classes
- Trivia Games
- Brain fitness / Dakim
- Activities On-site
- Art Classes
Compare
The Heathers - Wintergreen
1565 Wintergreen Place, Costa Mesa, CA 92626
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Review score not available
9.9
Review score
93 reviews
9.9
Review score
93 reviews
5 star
79%
4 star
16%
3 star
4%
2 star
0%
1 star
1%
9.8
Review score
89 reviews
9.8
Review score
89 reviews
5 star
88%
4 star
10%
3 star
1%
2 star
0%
1 star
1%
9.8
Review score
57 reviews
9.8
Review score
57 reviews
5 star
79%
4 star
21%
3 star
0%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Memory Care, Residential Care Home
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for The Heathers - Wintergreen
A Place for Mom has scored The Heathers - Wintergreen with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Heathers - Wintergreen has 3 reviews with an average "overall experience" of 2.2 out of 5.
Overall Rating
2.2
Cleanliness
2.2
Friendliness
2.2
Care Services
2.2
Staff
Meals & Dining
Activities
2.2
Value for Cost
2.2
A Place for Mom has scored The Heathers - Wintergreen with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Heathers - Wintergreen has 3 reviews with an average "overall experience" of 2.2 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-3 of 3 reviews
Anonymous - Family/friend
Memory Care
March 24, 2017
Great place for mom
Beautiful home, very kind caregivers, very helpful!
ShannonS - Family/friend
Memory Care
April 29, 2015
Be advised
The owner of these facilities puts on a good show for the tour but you quickly find out she is money hungry and does not care about the well being of the patients. She sees the patients as money signs. The staff turn around is very high which is a huge indicator of a poorly run business. My father was at one of the homes for one month and during this time there were about 4 staff members that left his home. The owner claims home-made meals on her website and even in person but all I saw was salad and frozen food warmed up in the oven. We brought this up several times to the owner but she did nothing about it. The last straw was finding another patient's medications in my father's bin of medications. The price this home charges is ridiculous for the poor service they provide. Luckily we found a home with staff members that took the time to learn the patients names and truly cared about my dad. He had fresh made meals three times a day as promised and was cared for as if he were family for lower than what the heathers was charging. I would never recommend the heathers to anyone.
Bestcare - Family/friend
Memory Care
November 14, 2013
Not what they promise
My experience with this group home was abominable. Assuring us that they were experienced and capable of dealing with elders with progressing memory issues, we found the exact opposite to be true. The lack of care giving to my loved one was so appalling that I am considering legal action. There was a constant barrage of telephone calls blaming him for his memory issues. In three months, he had to be taken to the hospital twice because of so-called "falls". Also, they will tout many services when you tour with them, however, all of these are outside contractors with whom you must deal separately and pay for out of your own pocket. I was told that they could provide a Pet Therapist and after being billed $250 for 5 one hour visits, I found out the "therapist" was the owner's sister and her dog - not certified in any way! Additionally, they violate HIPPA rules in the most egregious ways. The homes are beautiful - with the exception of Wintergreen which is crowded, messy, and dirty - but don't try to get a burned out light bulb changed even in one of their "premiere" residences. After two weeks of asking, we just brought a new bulb ourselves. There are some very nice workers in the homes, however, the owner and her policies are unacceptable. Our monthly average expense was between $6,000 and $7,000. For that price, there is excellent care available out there. Seek it out and avoid these homes. We ended up using A Place For Mom to help us find a better facility. It is like night and day. There is a good reason The Heathers is not included on the list of recommended facilities.
Viewing 1-3 out of 3 reviews
Neighborhoods around The Heathers - Wintergreen
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Frequently Asked Questions about The Heathers - Wintergreen
The Heathers - Wintergreen offers 1 Bedroom and Semi-Private. Learn more.
Call (949) 631-5222 to reach a resident at The Heathers - Wintergreen.
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5 star
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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