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The Haven and The Laurels in the Village at Carolina Place

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13150 Dorman Rd, Pineville, NC 28134

For more information about senior living options:
(866) 374-4058
8.0
Review score
4 reviews
Add review
8.0
Review score
4 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
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The Haven and The Laurels in the Village at Carolina Place
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The Haven and The Laurels in the Village at Carolina Place
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Debbie
-
Child of resident/client
4.0
Recommended
Overall, I would recommend the facility. The meals were an issue, and at the time mother left, they said they were changing vendors. The staff were friendly and helpful, there just weren't enough nurses. They kept saying they were trying to hire more nurses, but I did not see an apprecia

About the facility
The Haven and The Laurels in the Village at Carolina Place

At The Haven we celebrate age by offering creative ways to live more fully. It's about sharing meaningful times with friends and family. It's about self-expression through art, dance, and exercise. And, most importantly, it's about living in the moment. If you or a loved one is considering assisted living, choose a community that believes there is no time limit on thirst for life.

Senior living options offered

Memory Care

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Amenities
at The Haven and The Laurels in the Village at Carolina Place

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care
  • High Acuity Care

Meals & Dining

  • Special Dining Programs
  • Gluten-free
  • Anytime Dining
  • Restaurant Style Dining
  • Meals Provided
  • Vegetarian
  • Room Service
  • Guest Meals
  • No Sugar
  • Low / No Sodium

Room Amenities

  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas
  • Main Street Shops
  • Private Bath
  • Beauty Salon
  • Central Fireplace
  • TV Lounge
  • Outside Patio

Recreational areas

  • Billiards Lounge
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Reminiscence Programs
  • Devotional Activities On-Site
  • Birthday Parties
  • Wii Bowling
  • Devotional Activities Offsite
  • Light Therapy Programs
  • Activities On-site
  • Montessori Programs
  • Happy Hour
  • Live Well Programs
  • Dances
  • Forever Fit
  • Live Musical Performances
  • Holiday Parties
  • Trivia Games
  • Day Trips and Outings
  • BBQs or Picnics

Reviews

for The Haven and The Laurels in the Village at Carolina Place

8Review score4 reviews
8.0
Review score
4 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
Closed
7
Review score3328 reviews340 communities
Write a review
A Place for Mom has scored The Haven and The Laurels in the Village at Carolina Place with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Haven and The Laurels in the Village at Carolina Place has 4 reviews with an average "overall experience" of 4.5 out of 5.
Overall Experience
4.5
Cleanliness
4.0
Friendliness
5.0
Care Services
4.0
Staff
4.5
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored The Haven and The Laurels in the Village at Carolina Place with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Haven and The Laurels in the Village at Carolina Place has 4 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Closed
7
Review score3328 reviews340 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
Debbie - Family/friend
Memory Care
June 20, 2024
4.0
Verified Review
Recommended
Overall, I would recommend the facility. The meals were an issue, and at the time mother left, they said they were changing vendors. The staff were friendly and helpful, there just weren't enough nurses. They kept saying they were trying to hire more nurses, but I did not see an appreciable difference in number. Calling nursing staff was difficult, and they frequently did not return calls. Housekeeping could have been better, but it wasn't bad enough to warrant a complaint. I do want to say that there was music, Bible classes, and things for the residents to do. The activity director kept in the best contact, and she was very helpful. She had monthly outings, which included residents and their families.
Cleanliness
3
Friendliness
5
Value for Cost
3
Care Services
3
Activities
4
Staff
3
Meals & Dining
4
Anonymous - Family/friend
Memory Care
April 2, 2024
5.0
Verified Review
Caring Staff
He seems to be very happy and well cared for there. The only issue we've had is we can't get a haircut for him. They used to have someone on staff and that person left. They have yet to find someone who can give the residence haircuts. Not sure when they're going to remedy this but aside from that. Everything's been great. He seems to be well cared for and the staff seem to work hard to ensure this. No place is perfect but I think they try their best to make it a great living situation for residents
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Jennifer R - Family/friend
Memory Care
March 22, 2023
5.0
Verified Review
Highly recommend The Haven
My dad and I talked about it and we could not see a reason not to give them fives on all of the categories. Our experience at the Haven has been great. Everyone over there has been incredibly helpful, friendly and welcoming to our loved one. I have told them before that they are doing a great job. He tells us that the food is good and he feels like he's in good hands. This is what we want to hear! Overall, this has been a really good experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
anonymous - Family/friend
Memory Care
January 11, 2023
4.0
Verified Review
Our families experience
My mother is very difficult, and the Haven has accepted her and has put up with her. The rooms do not appear to be cleaned daily, or if they are, not very thoroughly. The staff is very friendly, but they are so busy they do not have time for much other than completing their tasks. Having said this, they have great value because they took mother, and have kept her. They provide her with a safe, secure place to stay. She complains about EVERYTHING, including the food. I've only observed one or two meals, which seemed sufficient. Since mother is a complainer, it is hard to tell where the truth lies. I have observed the cleanliness of her room is only fair, but I'm a harsh taskmaster in that regard. They do have activities, and they do try to include families. It seems that much of the day is unstructured. Mother seems to sleep a great deal. I have only been there for short periods of time, but overall, I would say they have value as a placement for seniors
Cleanliness
3
Friendliness
5
Value for Cost
4
Care Services
3
Activities
3
Staff
5
Meals & Dining
3
Viewing 1-4 out of 4 reviews

Neighborhoods
around The Haven and The Laurels in the Village at Carolina Place

See what the neighborhood has to offer and what’s nearby:
The Haven and The Laurels in the Village at Carolina Place in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know North Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about North Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about The Haven and The Laurels in the Village at Carolina Place

The Haven and The Laurels in the Village at Carolina Place offers Semi-Private and Studio. Learn more.
A Place for Mom has scored The Haven and The Laurels in the Village at Carolina Place 8 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (704) 540-0155 to reach a resident at The Haven and The Laurels in the Village at Carolina Place.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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