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The Harmony Collection at Roanoke - Independent Living

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4428 Pheasant Ridge Rd, Roanoke, VA 24014

For pricing & availability:
(866) 374-4058
8.6
Review score
39 reviews
Add review
8.6
Review score
39 reviews
5 star
54%
4 star
28%
3 star
13%
2 star
0%
1 star
5%
See all reviews
8.6
Review score
1829 reviews
46 facilities
The Harmony Collection at Roanoke - Independent Living
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The Harmony Collection at Roanoke - Independent Living
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55 Floor plans available
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Anonymous
-
Resident/client
5.0
Exceptional staff and friendly residents.
I would give all a 5. Except food. The chef just left so they have a temporary chef. So not fair to judge but for now it's 3-4. I know it's something they are focused on. Yes, i would recommend The Harmony Collection to other families based on the experience so far.

About the facility
The Harmony Collection at Roanoke - Independent Living

As an independent senior living community, The Harmony Collection at Roanoke Independent Living’s elegant common areas are thoughtfully designed to provide all the comforts of home in a safe and secure community with tasteful design qualities that exude comfort and convenience. They offer compassionate, quality care and service, but also encourage residents to live for themselves 一 active, carefree, and independent, whether that be on their refreshingly clean and homelike property or out exploring the beauty of southwest Virginia!

Community Amenities and Services

The Harmony Collection at Roanoke combines personalized care with all the warmth and comfort of home. On-site, caring staff are available day in and day out, providing impeccable services and amenities such as transportation, personal laundry service, and routine housekeeping and linen services, and they’ll even help with grocery shopping. Convenient medical services include on-site therapy, health care, and specialized care for those with diabetic, incontinence, and ambulatory needs.

They offer unbeatable service and mouth-watering menu items in their restaurant-style dining area, where a professional chef prepares fresh, nutritious meals every day along with delicious vegetarian alternatives for anyone who’d prefer them. Their elegant dining room, cozy lounge areas, fireside living room, and senior-focused fitness center are just a few...

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Senior living options offered

Independent Living

Pricing
for The Harmony Collection at Roanoke - Independent Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Harmony Collection at Roanoke - Independent Living
The Harmony Collection at Roanoke - Independent Living

4428 Pheasant Ridge Rd, Roanoke, VA 24014

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8.6
Review score
39 reviews
8.6
Review score
39 reviews
5 star
54%
4 star
28%
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13%
2 star
0%
1 star
5%
8.9
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8.9
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44 reviews
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4 star
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8.8
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72 reviews
8.8
Review score
72 reviews
5 star
66%
4 star
26%
3 star
4%
2 star
4%
1 star
0%
8.7
Review score
51 reviews
8.7
Review score
51 reviews
5 star
64%
4 star
24%
3 star
8%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at The Harmony Collection at Roanoke - Independent Living

Healthcare Services

  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care

Meals & Dining

  • Low / No Sodium
  • Gluten-free
  • Restaurant Style Dining
  • No Sugar
  • Anytime Dining
  • International Cuisine
  • Vegan
  • Vegetarian
  • Room Service
  • Meals Provided
  • Guest Meals
  • Professional Chef
  • Organic
  • Kosher
  • Pureed Meals

Room Amenities

  • Private patio, deck, or balcony
  • Ground Floor Units
  • Full kitchen
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Handicap Accessible

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Covered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Library
  • TV Lounge
  • Indoor Common Areas
  • Computer or Media Center
  • Beauty Salon
  • Meeting Room
  • Barber Shop
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Movie or Theater Room
  • Fitness Center
  • Game Room

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Pet-focused Programs
  • Activities Off-site
  • Gardening Club
  • Visiting Chaplain or Priest
  • Cooking Classes
  • Happy Hour
  • Book Club
  • Cards / Pinochle Club
  • Educational Speakers / Life Long Learning
  • Walking Club
  • Protestant Services
  • Activities On-site
  • Catholic Services
  • Holiday Parties
  • Live Musical Performances
  • Choir / Singing Club
  • Christian Services
  • Bridge Club
  • Community Service Organizations
  • Wii Bowling
  • Other Religious Services
  • Trivia Games
  • Intergenerational Programs
  • Stretching Classes
  • Art Classes
  • Devotional Activities Offsite
  • Men's Club
  • Karaoke
  • Brain fitness / Dakim
  • Birthday Parties
  • Wine Tasting
  • Day Trips and Outings
  • Current Events Club
  • Cooking Club
  • Bible Study Group
  • Live Dance or Theater Performances
  • Resident Band or Musicians
  • Quilting or Sewing Club
  • Dances
  • Devotional Activities On-Site
  • BBQs or Picnics
  • Community Service Programs
  • Tai Chi
  • Yoga / Chair Yoga

Reviews

for The Harmony Collection at Roanoke - Independent Living

8.6Review score39 reviews
8.6
Review score
39 reviews
5 star
54%
4 star
28%
3 star
13%
2 star
0%
1 star
5%
Harmony Senior Services
8.6
Review score1829 reviews46 communities
Write a review
A Place for Mom has scored The Harmony Collection at Roanoke - Independent Living with 8.6 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Harmony Collection at Roanoke - Independent Living has 39 reviews with an average "overall experience" of 4.2 out of 5.
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.5
Care Services
4.2
Staff
4.3
Meals & Dining
3.8
Activities
4.1
Value for Cost
4.3
A Place for Mom has scored The Harmony Collection at Roanoke - Independent Living with 8.6 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Harmony Collection at Roanoke - Independent Living has 39 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Harmony Senior Services
8.6
Review score1829 reviews46 communities
Logo for Harmony Senior Services
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 39 reviews
Anonymous - Resident/client
Independent Living
November 11, 2025
5.0
Verified Review
Exceptional staff and friendly residents.
I would give all a 5. Except food. The chef just left so they have a temporary chef. So not fair to judge but for now it's 3-4. I know it's something they are focused on. Yes, i would recommend The Harmony Collection to other families based on the experience so far.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
3
Brenda H - Resident/client
Independent Living
October 15, 2025
4.0
Verified Review
Rate the place
Staff friendly and helpful. For the most part the food is very good plus on days I don't care for meal of day I can order from the additional list of things available. Cooking for 80 to 90 people and still have tasteful food says a lot. They are short of servers in dining room but they work extremely hard to take care of us, have our order correct and get it out as quickly as kitchen staff has it ready.
Timothy M - Family/friend
Independent Living
September 15, 2025
3.0
Verified Review
Review for The Harmony Collection at Roanoke - Independent Living
The facility is fantastic. The views are unbelievable. The staff is very attentive. Our only hiccup was that we thought there were some things that we could take advantage of when we signed up my mother-in-law - and one was that they said they could get it notary because she was wanting to do a new will, and that never developed. There was a mixup about where her automatic deposit was to come out of. Then there were mix ups with her prescriptions - and just some hiccups OK. Overall, we are super happy with where she is.
Anonymous - Resident/client
Independent Living
August 6, 2025
4.0
Verified Review
They are kind, thoughtful and always willing to help.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Anonymous - Resident/client
Independent Living
July 30, 2025
5.0
Verified Review
My experience
Great l like it here so far, rooms are large food is good and so far things are good well. Thank you for checking on me the only thing I wish it was not so costly. [price removed] a month is a lot to pay.
Anonymous - Family/friend
Independent Living
May 14, 2025
3.0
Verified Review
Our family's Experience
#1 our overall experience has been what I expected… Hence, I gave it a three, nothing over the top and nothing down in the gully. #5 I have worked very closely with the administrative staff because we've had various issues… They present well~ I truly believe they mean well it just takes a long time to get anything anything accomplished #6 the dining services up there is truly the black eye on that facility… They have a horrific time hiring competent people, keeping competent people, serving hot/tasty food. Hopefully things are going to get better. They were good November and December… They started a downhill slide in January and hopefully the slide is at least being slowed if not stopped. The facility is beautiful. Her apartment is beautiful no qualms there to be very honest with you moneywise everything that we looked at in the Roanoke Valley was within [fee removed] of each other per month, so it just came down to what space did each one have that you wanted or that you preferred. The convenience, factor of where she is and where I am played a huge role as well.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
5
Activities
3
Staff
3
Meals & Dining
2
Anonymous - Family/friend
Independent Living
May 1, 2025
1.0
Verified Review
Do not recommend
If I could give them all zero... I would. Do not trust [name removed]. They forced us to pay for 24 hour care for my father in law because he had diarrhea and they were afraid he was going to fall. We paid around $[removed] extra to caregivers for 4-5 weeks before we could get him the hell out of there. Would not recommended to people if they don't want to have to move somewhere else sooner or later.
Cleanliness
3
Friendliness
1
Value for Cost
1
Care Services
1
Activities
2
Staff
1
Meals & Dining
1
Anonymous - Resident/client
Independent Living
January 24, 2025
3.0
Verified Review
Pros and cons
The staff is very nice and helpful. Housekeeping does a poor job, however. There is generally dropped/spilled food on the floor around the elevators. Additionally, the food leaves a lot to be desired. Not trying to be negative, just truthful.
Cleanliness
3
Friendliness
4
Value for Cost
2
Care Services
4
Activities
3
Staff
3
Meals & Dining
3
Anonymous - Family/friend
Independent Living
December 5, 2024
4.0
Verified Review
Great management and great meals! Meeting our current needs.
Management is great. Some of the staff have been a little abrasive and rude. However we haven't seen them for a bit so management may have addressed that issue. My parents are now in the assisted living facility as my mom needed more care than my dad nor independent living could provide.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Marian A - Resident/client
Independent Living
October 2, 2024
5.0
finally home
I have been warmly welcomed into Harmony Hill. Very friendly staff and residents. The food is very good and they care is great. The grounds are well taken care of. I chose a room on the top floor because of the view of the mountains. I gladly paid for garage parking for my car and there are grocery carts for bringing item from the care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Independent Living
May 23, 2024
5.0
Verified Review
A friendly active community
I believe all the above are 5's. Mom's very happy with her apartment and the activities provided. She is kept busy, which is very important for someone who is 95! Every time I have visited I've been very happy with the facility. I would recommend Harmony.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Kim - Family/friend
Independent Living
March 25, 2024
5.0
Verified Review
Review for The Harmony Collection at Roanoke - Independent Living
I would tell a friend, it's a very warm and welcoming community and the staff do try and get to know their residents. My dad didn't participate in any of the activities but they tried, and I appreciated that. It's a great place! People do need to understand that as their loved ones needs change, and level of care, that they may not be able to stay there-as was my fathers experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Response from The Harmony Collection at Roanoke - Independent Living
April 25, 2024
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience.
Anonymous - Family/friend
Independent Living
June 1, 2023
5.0
Great community that has met all our needs. Highly recommended.
Based on the experience we have had so far with The Harmony Collection, we are very pleased and thankful to have found Harmony. When it comes to the activities there are concerts/ music, Bible study, independent puzzle kits, bingo, monthly themes-Kentucky derby race game, exercise classes, craft activities...
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Harmony Collection at Roanoke - Independent Living
June 2, 2023
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience.
Lorri - Family/friend
Independent Living
February 15, 2023
5.0
Verified Review
Nice Senior Community
We are so happy with Harmony. Mom has so many activities available and is much more active. The staff is very kind and supportive. Her apartment was freshly painted and new carpet installed. I joined mom several times for meals and was very impressed with the quality of our meals.
Cleanliness
5
Friendliness
5
Value for Cost
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Harmony Collection at Roanoke - Independent Living
March 6, 2023
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience.
Deborah - Toured community
Independent Living
December 22, 2022
5.0
Verified Review
tour review
Our family had an in person tour and we thought they did a fantastic job it was an excellent tour experience
Response from The Harmony Collection at Roanoke - Independent Living
January 9, 2023
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience
anonymous - Toured community
Independent Living
September 29, 2022
4.0
Verified Review
tour review
Our family had an in person tour and with everything we saw and all the staff we spoke with we had a really good overall experience
Response from The Harmony Collection at Roanoke - Independent Living
October 6, 2022
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience.
Anonymous - Family/friend
Independent Living
July 22, 2022
4.0
A home at Harmony
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
3
Response from The Harmony Collection at Roanoke - Independent Living
September 13, 2022
Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience.
anonymous - Family/friend
Independent Living
September 28, 2021
4.0
Verified Review
Our Experience at The Harmony Collection
They've had transition with staff. A different family member was in their assisted living and did great there. So I think staff turnover has caused some of the confusion. They haven't had an activities director, although they did just hire one. My loved one has Alzheimer's, and we're trying to get someone to take her to activities. But we have not been successful, and we're very frustrated with that. I think it's a great deal if we could get the things we were promised, particularly the activities. I recognize we have kind of a unique situation where our loved one is completely independent and takes care of herself physically. But she just needs some prompting to go to places. So it's been difficult for us to get her engaged.
Cleanliness
5
Friendliness
4
Value for Cost
5
Staff
3
Response from The Harmony Collection at Roanoke - Independent Living
October 28, 2021
Thank you for bringing this to our attention. We would appreciate the opportunity to learn more about your specific situation. Please give us a call at your earliest convenience.
anonymous - Resident/client
Independent Living
September 21, 2021
4.0
Verified Review
Overall it is a good community
I love my apartment here, the full kitchen is wonderful and i have a two bedroom two bath which is a big positive. The value for cost is excellent. For most of my stay we have not had an activities director, but this past week we hired a new one and the activities she has started I have been satisfied with. The negative I have is when you go down to the dining hall for their assigned eating times, it make take around 15 minutes for a wait staff to come get you and then sometimes an additional 15 minutes to be served. In my opinion that is to long. Also sometimes management does not respond in a timely manner.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Meals & Dining
2.5
Response from The Harmony Collection at Roanoke - Independent Living
October 28, 2021
We appreciate your feedback.
Anonymous - Toured community
Independent Living
July 2, 2021
5.0
*Update* We toured this facility along with 3 others on the list. Harmony was a real stand-out! The facility is clean and spacious. We like that the level of care provided can transition from independent to more in-depth nursing care. During the tour, several residents stopped to tell us how much they love Harmony and [name removed], the director. She knew each resident we spoke to by their first name, gave hugs, and was engaging with them. Harmony seems to be the best fit for our parents. So far the front-runner in our search. [name removed] was really nice, lots of information. Seems as though this place has everything we are looking for. Scheduling a tour asap.
Cleanliness
5
Friendliness
5
Value for Cost
5
Viewing 1-20 out of 39 reviews

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around The Harmony Collection at Roanoke - Independent Living

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Frequently Asked Questions
about The Harmony Collection at Roanoke - Independent Living

The Harmony Collection at Roanoke - Independent Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Harmony Collection at Roanoke - Independent Living 8.6 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (540) 400-6482 to reach a resident at The Harmony Collection at Roanoke - Independent Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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