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The Gardens at Town Square

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933 111th Avenue Northeast, Bellevue, WA 98004

For more information about senior living options:
(866) 374-4058
9.2
Review score
26 reviews
Add review
9.2
Review score
26 reviews
5 star
69%
4 star
15%
3 star
12%
2 star
0%
1 star
4%
See all reviews
8.1
Review score
182 reviews
8 facilities
The Gardens at Town Square
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The Gardens at Town Square
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Marc M
-
Child of resident/client
5.0
Highly recommended
The Gardens has been a wonderful experience all the way around & if we were doing it all over again, we would do everything exactly the same. There may be options that cost less but I believe we are getting what we pay for with high-end value in all respects.

About the facility
The Gardens at Town Square

The Gardens offers assisted living and independent living services in an active community setting. Located in the heart of downtown Bellevue, Washington, The Gardens is just steps from some of the region's finest shopping, restaurants, and art galleries.

There are 167 apartments, ranging from spacious studios to expansive penthouse suites. In addition to independent living and assisted living, The Gardens' integrated campus offers secured memory care residences for seniors with dementia, Alzheimer's, or other cognitive impairments. The memory care community features 26 private studio apartments, enabling residents to maintain their independence and privacy.

This community offers a maintenance-free lifestyle for residents to enjoy.  The services and amenities include a full-service restaurant with a chef, an on-site wellness center, weekly housekeeping, and scheduled transportation. Plus, residents can choose from nearly 200 life enrichment activities. This community also offers a Wellness and Active Aging program, which was developed in collaboration with the University of Washington School of Nursing to provide an innovative approach to senior living.

Era Living is a respected and recognized leader in retirement living throughout Puget Sound. Since 1987, Era Living has been dedicated to providing exceptional health care services and enriching activities in their communities.

State licensing information

To explore the licensing information...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

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Amenities
at The Gardens at Town Square

Healthcare Services

  • Memory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • No Sugar
  • Meals Provided
  • International Cuisine
  • Gluten-free
  • Restaurant Style Dining
  • Guest Meals
  • Low / No Sodium
  • Vegetarian
  • Vegan
  • Professional Chef
  • Room Service
  • Anytime Dining

Room Amenities

  • Full kitchen
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Covered Parking
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)
  • Pet Care Available

Common areas

  • TV Lounge
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Library
  • Beauty Salon
  • Indoor Common Areas
  • Computer or Media Center
  • Meeting Room

Recreational areas

  • Raised Garden Beds
  • Game Room
  • Billiards Lounge
  • Fitness Center
  • Movie or Theater Room
  • Piano or Organ

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • Filipino
  • English

Activities

  • Stretching Classes
  • Bridge Club
  • Activities On-site
  • Live Dance or Theater Performances
  • Holiday Parties
  • Happy Hour
  • Reminiscence Programs
  • Forever Fit
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Community Service Programs
  • Wii Bowling
  • BBQs or Picnics
  • Quilting or Sewing Club
  • Live Well Programs
  • Art Classes
  • Wine Tasting
  • Birthday Parties
  • Live Musical Performances
  • Tai Chi
  • Men's Club
  • Dances
  • Activities Off-site
  • Current Events Club
  • Walking Club
  • Yoga / Chair Yoga
  • Book Club
  • Trivia Games
  • Devotional Activities Offsite
  • Cards / Pinochle Club
  • Day Trips and Outings
  • Bible Study Group

Compare

The Gardens at Town Square
The Gardens at Town Square

933 111th Avenue Northeast, Bellevue, WA 98004

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Viktoria AFH
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9.2
Review score
26 reviews
9.2
Review score
26 reviews
5 star
69%
4 star
15%
3 star
12%
2 star
0%
1 star
4%
9.8
Review score
29 reviews
9.8
Review score
29 reviews
5 star
80%
4 star
14%
3 star
3%
2 star
0%
1 star
3%
9.5
Review score
3 reviews
9.5
Review score
3 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
6 reviews
9.0
Review score
6 reviews
5 star
83%
4 star
0%
3 star
0%
2 star
17%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Memory Care, Residential Care Home

Reviews

for The Gardens at Town Square

9.2Review score26 reviews
9.2
Review score
26 reviews
5 star
69%
4 star
15%
3 star
12%
2 star
0%
1 star
4%
Era Living
8.1
Review score182 reviews8 communities
Write a review
A Place for Mom has scored The Gardens at Town Square with 9.2 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Gardens at Town Square has 26 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.7
Friendliness
4.5
Care Services
4.3
Staff
4.2
Meals & Dining
4.4
Activities
4.6
Value for Cost
4.3
A Place for Mom has scored The Gardens at Town Square with 9.2 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Gardens at Town Square has 26 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Era Living
8.1
Review score182 reviews8 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
Marc M - Family/friend
Assisted Living
November 13, 2024
5.0
Verified Review
Highly recommended
The Gardens has been a wonderful experience all the way around & if we were doing it all over again, we would do everything exactly the same. There may be options that cost less but I believe we are getting what we pay for with high-end value in all respects.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 11, 2024
5.0
Verified Review
Friendly elegance
Solid 5's, all across the board. My Mother has such a good life with plenty of pals and meaningful activities at The Gardens at Town Square. We couldn't be happier. The location is ideal for us. Bellevue is safe, beautiful and walkable. The Gardens are in the center of the Bellevue universe!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
January 18, 2024
5.0
Verified Review
Pleased with the care
I was pleased with the care that my loved one received at The Gardens at Town Square. The staff were attentive, kind and caring. I think the ratio of caregivers to number of residents is really good.
Response from The Gardens at Town Square
January 19, 2024
We would like to thank you for describing your family's experience with The Gardens at Town Square. We take such pride in this work and are truly pleased to have made a difference. Please take good care.
Anonymous - Family/friend
Assisted Living
December 21, 2023
5.0
Verified Review
Review for The Gardens at Town Square
My mom has happily established herself in the community, and it's a delight to see her thriving with new friends and activities. The staff and care are top of the line. The facility is immaculate, well run and so classy.I want to thank your organization as well, your help was absolutely invaluable to our family in a terribly hard time.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens at Town Square
December 27, 2023
Thank you very much for your kind observations. We're heartened to know that our services are so helpful to your family and that your mom has found her new home to be such a good fit. We're here for you whenever anything comes up.
Anonymous - Family/friend
Assisted Living
June 23, 2023
3.0
Verified Review
Review for The Gardens at Town Square
The Gardens would work for people who want just an apartment building. The rooms are bright and well laid out, very clean hallways and public areas. I have to say after looking at so many places this was the best choice for my loved one.
Cleanliness
5
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
5
Value for Cost
2
Response from The Gardens at Town Square
August 21, 2023
Thank you for taking the time to leave a review today. Your comments are appreciated; we're happy to report that our residents enjoy rich programming and compassionate care in addition to our top-notch accommodations. Please do let us know if we can help your family in any way.
Anonymous - Family/friend
Independent Living
May 2, 2023
5.0
Verified Review
Caring staff make The Gardens a special place.
The staff is the best - they are caring, respectful, compassionate, and very helpful. They really make The Garden's a special place. It's a very well-run facility.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens at Town Square
May 9, 2023
Thank you for highlighting your family's positive experiences with us! We take great pride in knowing that our community means so much to our residents and their loved ones. Our team members are always pleased to hear that their work is so impactful.
Katherine K - Family/friend
Assisted Living
February 8, 2023
5.0
Dad early February
I appreciate the responsiveness and caring from the staff. The desk manager is amazing in her familiarity with all the resident’s circumstances. I encountered some of the caregivers in the hall and they reaffirmed the treatments and care I understand my father is receiving.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens at Town Square
February 13, 2023
Hello Katherine! We’re grateful that you’ve taken the time to write your kind review. Our staff will be thrilled to hear that your experiences with our community have been so positive. As always, if there’s anything we can do for you or your father, we are glad to be of help!
Kim B - Family/friend
Memory Care
December 14, 2022
1.0
Memory care
If your loved one needs memory care- do not bring them here. They will not give them the care they deserve. Not sure if just short of staff - but if they call themselves memory care providers, they should stand up to that need! Especially for the cost! My dad was starving because they would bring food and just leave and not assist him, if he wanted to stay in his room, he was left alone for hours!
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from The Gardens at Town Square
January 10, 2023
Thank you for your review, Kim. We work hard to provide compassionate, individualized care and we’re sorry that your family’s experiences have been challenging. We strive to maintain a safe and supportive environment for all of our residents, including those with complex memory issues. Though we are unable to comment on specifics of resident care, I welcome the opportunity to discuss our services in this case. Please feel free to call me any time.
Mark M - Family/friend
Assisted Living
November 15, 2022
5.0
Verified Review
Great overall experience
Everyone is very friendly and always willing to help out. And I feel like that culture also trickles down to the residents. I would definitely recommend The Gardens at Town Square to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens at Town Square
January 11, 2023
Mark, we appreciate your kind review! The fact that you acknowledged the thoughtfulness of our team means a lot to us. Of course, we’re always here whenever anything else comes up.
Anonymous - Toured community
Memory Care
October 13, 2021
3.0
Verified Review
My Review of The Gardens at Town Square
Good community, not memory care only.
Response from The Gardens at Town Square
October 20, 2021
Thank you for taking the time to tour our community, and I am glad you enjoyed your experience. If you have any additional questions or feedback you would like to share, please don't hesitate to reach out at (425) 688-1900.
L. Stulz - Toured community
Independent Living
September 29, 2021
5.0
Verified Review
Our tour experience
Our family was able to have an in person tour and we really did like this facility. It is in a great location, and everyone we met with was nice, gracious and did a good job showing us around.
Response from The Gardens at Town Square
October 20, 2021
Thank you for taking the time to tour our community, and I am so glad you enjoyed your experience! Please don't hesitate to reach out at (425) 688-1900 if you have any further questions.
anonymous - Toured community
Assisted Living
August 2, 2021
4.0
Verified Review
My review of The Gardens at Town Square (Era Living)
Our family had an in person tour and it was a good experience the ladies who showed us around and spoke with our loved one were very lovely. However this community did not have the aging in place that we were looking for.
Response from The Gardens at Town Square
January 11, 2023
Thank you for your kind review; we are happy to pass along your comments to the Community Relations team here at The Gardens at Town Square! We wish you all the best in your family’s search. We’re always here for you if you have any further questions in the future.
anonymous - Family/friend
Independent Living
March 22, 2021
5.0
Verified Review
This was an excellent choice
They had an excellent response time during the pandemic with keeping everyone informed. The activities were limited, but they tried their best to make up for the limitation and for all the amenities that were originally offered before the pandemic. The food had to be delivered to their rooms because the residents have limited access to the dining facility this past year.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Toured community
Memory Care
July 30, 2019
5.0
[Name removed], the head chef conducted our tour and she was amazing. Answered all my mom's questions and even ate lunch with us. Food was delicious. My mom wanted a place where she could walk outside without being in the heart of the city.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
December 22, 2017
5.0
Verified Review
Beautiful, big rooms with lots of light
I toured this facility when looking for a place for my Mom. The facility is brand new so it’s very bright and shiny. Everything’s new and looks super fancy. The marketing person that showed us around was very professional and seemed to know a lot about what the facility had to offer. The rooms looked beautiful and were big enough to feel comfortable and very bright. The rest of the facility had lots of windows to let light in and was very clean.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Gardens at Town Square
December 28, 2017
Thank you so much for your glowing review! We hope to welcome your mom as a new resident in the future!
Anonymous - Toured community
Memory Care
May 3, 2017
5.0
Super nice place, a great fit other than it is not a walkable neighborhood. Would be a good place when [Removed] is a little older. She still wants to lead an active lifestyle.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
April 27, 2017
5.0
Verified Review
A wonderful place to live!
My loved one's experience at The Gardens is going great! The facility is clean and the staff is friendly. This is a wonderful place for my loved one to live!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
April 21, 2017
4.0
Verified Review
One of our top choices!!
This was one of our top choices of different communities that we had looked at for my loved one. They had a lot of great amenities available to all of there residents and a wonderful dinning experience. The staff was also very polite during our visit and made sure not to make us feel too pressured. There was just not enough memory care help that she would have needed in this facility.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Resident/client
Memory Care
March 20, 2017
4.0
Verified Review
Very good food!
The Gardens at Town Square has been a good fit for my husband and I. There have been a couple of things that we are not satisfied with like the counter space and the older appliances. I think when they built the place they had in mind that everyone would have their meals in the dining area. Other than that, things have been going well.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Loving daughter - Family/friend
Memory Care
February 8, 2017
2.5
Do your homework, be prepared!
My review is for Memory Care. After living at the Gardens independently, our mom was very suddenly moved to memory care. We were unprepared for other options at the time, so our advice is BE PREPARED. DO YOUR HOMEWORK. After two years, it was delicately suggested that mom would probably be happier elsewhere. Why? Her advanced dementia was causing problems in the dementia area. That is my biggest gripe. Staff is ill prepared to deal with advanced dementia patients unless they are drugged and compliant. Due to our moms religious views, we used only the lowest level of drugs. We actually got a phone call asking us to come over because mom was yelling and had soiled herself. At almost 6K a month, they damn well had better be trained how to handle this, but they weren't. And no, we did not go over. Care is limited to what the patient will allow. So, inch long toenails, no shower for over a week (we actually showered her when we'd visit), lost weight because she did not want to get out of bed, UTIs because she was not toileted frequently enough. The care is a la carte and believe me, it adds up FAST! The staff means well, but there's a high turnover and residents don't have a chance to get used to anyone. The manager position changed three times in two years. The topper for us was while waiting for furniture movers in the lobby, I ran into the manager and went to say hello. She did not ask about mom, so I told her that she was doing very well in her new place. The woman did not even know mom had moved. TWO DAYS LATER!!! Like I said, do your homework.
Cleanliness
5
Friendliness
3.5
Value for Cost
1.5
Care Services
1.5
Activities
4
Viewing 1-20 out of 26 reviews

Neighborhoods
around The Gardens at Town Square

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Washington regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Washington regulations for Assisted Living.

Frequently Asked Questions
about The Gardens at Town Square

The Gardens at Town Square offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Gardens at Town Square 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (425) 688-1900 to reach a resident at The Gardens at Town Square.

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6%
3 star
0%
2 star
0%
1 star
0%
Studio, 2bd, 1bd, Semi-Private
Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...
Photo of Redmond Heights Senior Living

Redmond Heights Senior Living

7950 Willows Rd, Redmond, WA 98052
Starting at $X,XXX+ monthly
5 star
57%
4 star
29%
3 star
0%
2 star
3%
1 star
11%
Studio
* NEWLY REMODELED * Redmond Heights Senior Living is the affordable, comfortable, safe place to live. Located in downtown Redmond, we offer access to local parks, shops, and events. Redmond Heights offers Independent, Assisted, and Memory Care at our spacious 3 acre campus. Have piece of mind...
Overlake Terrace community exterior

Overlake Terrace

2956 152nd Ave NE, Redmond, WA 98052
Starting at $X,XXX+ monthly
8.6
Review score
46 reviews
8.6
Review score
46 reviews
5 star
65%
4 star
26%
3 star
7%
2 star
0%
1 star
2%
Studio, 1bd, 2bd, Semi-Private
Nestled amongst the tall evergreens of Redmond, Overlake Terrace takes advantage of its suburban surroundings. Our accessible yet scenic location makes our community a wonderful place to call home. Overlake Terrace is dedicated to the belief that mature adults deserve to live in a caring...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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