The Fountains at Mill Cove

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The Fountains at Mill Cove

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Master bed and Bathroom are very spacious! Patio is big enough for a couple of chairs to sit outside. Nursing staff has been hard to reach at times. [name removed], the move in coordinator has been a great help!! She was very communicative through the process and still is. The twice per week shopping trips are great, allows my parents some freedom to shop for themselves / enjoy some independence","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Should have stayed the 3 months, but wanted to go home. I could do enough for myself to go home.","reviewContent":"Lots of activities and a large dining room, restaurant style. The staff is friendly and courteous and will assist you when necessary. Security is tight and maintenance comes when notified. Residents can come and go within the facility as well as with family on visits.","reviewerDisplayName":"Jimmy A","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Overall recommend ","reviewContent":"Quality of care - No clue who to chat with when have questions. Left hand says one thing and the other says something else. Frustrating. This is new to us and while [name removed] is very very challenging, the rudeness isn’t acceptable. I don’t defend her attitude yet there is validity I have to try to address. However it goes in one ear and out the other with the caregivers. In one ear and out the other. With all staff. \nAdministrative - no idea as nobody, nobody follows up with our questions, rarely cleans the apt, had to get ugly as the linens weren’t cleaned and the bed made up for three weeks. \nFood is very good, the menus and there is great variety. \nActivities - Very good but not accessible to those residents who need to be transported from apt to the dining room, the game room etc. Therefore [name removed] is left out of that loop -she has a wheelchair but must wait for a caregiver to come get her and thus she misses out. With her attitude, they deliberately make her last. And unfortunately she smarts off to them which doesn’t help and isn’t acceptable and I’m trying to work on it but, she does have some valid reasons and I unfortunately have to delicately intervene. Frustrating. \n8. Value for the money -I personally think it’s worth it. [name removed] has never- ever- done anything on her own. Her husband waited on her 24/7 therefore she’s used to being catered to. He worshipped the ground she walked and she expects them to treat her like he did. She intentionally aggravates them if they aren’t on time.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Experience with The Fountains at Mill Cove","reviewContent":"They were in the middle of remodeling and redecorating but still let me look all around. Very quiet on campus. Many trees so nice and shady. The admissions lady knew they were number 2 on my list but she still shared very helpful information and useful information on Medicaid waivers. I would recommend them to others who are searching for senior living for their loved one.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Pleased overall","reviewContent":"The apartment is a large for an Assisted Living facility. Bedroom is roomy and bathroom is spacious and toilet and shower are separate from the sink.\nStaff is very caring. She feels completely comfortable with them.\nHer apartment is cleaned weekly and they change her bed sheets and do her laundry\nThere are a lot of different activities available for her to choose from.\nShe loves the food and the way other clients always invite her to join them.\n\nI have no complaints, my mother has dementia and still wants to return home. We are hoping she settles in soon. She wasn't taking care of herself alone.","reviewerDisplayName":"Elaine S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Fountains at Mill Cove","reviewContent":"The food is not well prepared, healthy, and easy to eat for older people, they are not good with medication, they let medication run out and then when it is ordered you cannot get your meds properly, there is little help from the CNAs, especially on the weekends, the personnel does not appear to be properly trained or followed up how they perform, most don't know how to do laundry and dry and fold clothes, clothes are given to wrong person and Socks are lost. The turnover of personnel is frequent for some reason. The response is very slow in case of emergency, as much as 2 hours or more at times. They do have good activity programs and entertainment programs. They keep it clean and trash removed frequently. The price is better than many others. More personnel training could make a big difference.\nI have addressed most of these problems with the assisted living people but no significant change has been made.","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Mom is thriving!","reviewContent":"We are doing great with The Fountains at Mill Cove. Thank you so much for asking. My mom is truly thriving there and really enjoying herself. The staff is incredibly friendly and helpful, she loves the meals and sense of community, and it’s been wonderful seeing her so engaged and happy. The rooms are a little smaller, but they are perfect for her needs. Overall, we’ve been very happy with the experience.","reviewerDisplayName":"Mary S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Amazing!","reviewContent":"A huge 5 on all of those ...the place is awesome!\n\nThey have been very accommodating and kind and helpful on all occasions as well as the place is clean and well maintained","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The [name removed] Family Adventure","reviewContent":"They get 5 stars. Great staff. They always make sure (or at least attempt) to get my mom to eat. Dad loves the food. Plenty of activities. Facility is clean. Apartment size is quite spacious compared to some other facilities my brother and I initially toured. The DON is always nice to me, despite how difficult my parents are. 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9960 Atrium Way, Jacksonville, FL 32225

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<p>You really can have everything that senior living has to offer! A beautiful quiet setting with that sweet home feeling, an almost endless list of activities designed to bring fulfillment and socialization. A life of fewer worries that comes from living in a community built specifically for your needs.</p> <p>Our residents have more options than most, as we provide independent living, assisted living, memory care and skilled nursing care. We are a Continuum Care Community without the high cost entry fee. That means you and your loved ones can have the peace of mind knowing that if your needs every change, you won’t have to uproot your life to address them. Instead, transitioning between levels of care is simple.</p> <p>Located near I-295 and Monument Rd. just west of Atlantic Beach, Ft. Caroline and the Intracoastal Waterway, our desirable location is just minutes away from local hospitals, Jacksonville International Airport, Jacksonville's beautiful beaches, the shops and dining of St. Johns Town Center, many houses of worship, an Arnold Palmer designed golf course, and other areas of attractions.</p> <p>Our Community focuses on providing the amenities that encourage an active senior living lifestyle. A few of those amenities are listed below:</p><ul> <li>Pet-Friendly</li> <li>Concierge Service</li> <li>Library</li> <li>Arts &amp; Crafts Studio</li> <li>Beauty/Barber Shop</li> <li>Fitness Center</li> <li>Courtyard and Garden</li> <li>Wellness Center</li> <li>Transportation</li> <li>Social Clubs</li></ul><p></p> <p>Our Chef-inspired menus and beautifully appointed dining room are a favorite among residents.</p> <p>Life here means trading the worry and stress that often come with a life at home. It means trading chores for staff ready to do the cooking and cleaning for you. And it means the comfort of knowing that whatever your needs are now and in the future, we have them covered. We are here to serve and offer you and your loved one the Peace of Mind you deserve.</p>

<p>You really can have everything that senior living has to offer! A beautiful quiet setting with that sweet home feeling, an almost endless list of activities designed to bring fulfillment and socialization. A life of fewer worries that comes from living in a community built specifically for your needs.</p> <p>Our residents have more options than most, as we provide independent living, assisted living, memory care and skilled nursing care. We are a Continuum Care Community without the high cost entry fee. That means you and your loved ones can have the peace of mind knowing that if your needs every change, you won’t have to uproot your life to address them. Instead, transitioning between levels of care is simple.</p> <p>Located near I-295 and Monument Rd. just west of Atlantic Beach, Ft. Caroline and the Intracoastal Waterway, our desirable location is just minutes away from local hospitals, Jacksonville International Airport, Jacksonville's beautiful beaches, the shops and dining of St. Johns Town Center, many houses of worship, an Arnold Palmer designed golf course, and other areas of attractions.</p> <p>Our Community focuses on providing the amenities that encourage an active senior living lifestyle. A few of those amenities are listed below:</p><ul> <li>Pet-Friendly</li> <li>Concierge Service</li> <li>Library</li> <li>Arts &amp; Crafts Studio</li> <li>Beauty/Barber Shop</li> <li>Fitness...</li></ul>

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