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The Carriages of Decatur

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2650 N Monroe St, Decatur, IL 62526

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(866) 374-4058
9.6
Review score
74 reviews
Add review
9.6
Review score
74 reviews
5 star
79%
4 star
14%
3 star
4%
2 star
0%
1 star
3%
See all reviews
9.0
Review score
379 reviews
6 facilities
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The Carriages of Decatur
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Anonymous
-
Loved one of resident/client
5.0
Adjusting well
The way my mother in law has settled in so far has made this a positive experience. The accessibility and friendliness of the staff is really comforting during a stressful process. She has so many more opportunities to have activities than when she was alone at home waiting for one of us t

About the facility
The Carriages of Decatur

Carriage Crossing is a senior living community in Decatur, Illinois. Carriage Crossing Decatur is near Lake Decatur and several lovely city parks, as well as shopping, dining, historical landmarks, and medical centers. Carriage Crossing offers accommodations for a range of senior living needs, including assisted living, memory care, hospice care, short-term respite stays, and adult day support.

Carriage Crossing features comfortable and attractive apartments in which residents can receive individualized care from the 24-hour support staff. Care services include assistance with activities of daily living, incontinence care, medication management, ambulatory assistance, diabetes management, physical therapy, and more. Carriage Crossing’s INSPYRE memory care program focuses on health, safety, and engagement. It features care tailored to each residents’ history and specific needs and interests.

Carriage Crossing is warmly decorated in soft neutral colors, and features an array of beautiful common areas. Residents can enjoy the cozy fireside lounge or watch a movie in the plush chairs of the in-home theater. The community has multiple outdoor courtyards, a cafe and soda shop, a game room and library, and wonderful restaurant-style dining with accommodations for a number of dietary needs. Residents are treated to chauffeured transportation, laundry and linen services, housekeeping, and even beauty and salon...

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Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Carriages of Decatur

Total monthly costs depend on room type, select services, and the level of care needed.

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The Carriages of Decatur aerial view of community
The Carriages of Decatur

2650 N Monroe St, Decatur, IL 62526

The Glenwood Supportive Living of Mt. Zion community exterior
The Glenwood Supportive Living of Mt. Zion

1635 Baltimore Ave., Mount Zion, IL 62549

Lincolnshire Place
Lincolnshire Place

1215 W Arbor Dr, Decatur, IL 62526

Randall Residence of Decatur
Randall Residence of Decatur

1415 West Mound Road, Decatur, IL 62526

9.6
Review score
74 reviews
9.6
Review score
74 reviews
5 star
79%
4 star
14%
3 star
4%
2 star
0%
1 star
3%
9.6
Review score
27 reviews
9.6
Review score
27 reviews
5 star
74%
4 star
22%
3 star
0%
2 star
4%
1 star
0%
7.0
Review score
6 reviews
7.0
Review score
6 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
6.0
Review score
10 reviews
6.0
Review score
10 reviews
5 star
90%
4 star
0%
3 star
0%
2 star
0%
1 star
10%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

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No

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Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at The Carriages of Decatur

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegan
  • Pureed Meals
  • Gluten-free
  • Guest Meals
  • Special Dining Programs
  • Anytime Dining
  • Low / No Sodium
  • Room Service
  • Restaurant Style Dining
  • Meals Provided
  • No Sugar

Room Amenities

  • Bath Tubs
  • Garden View
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Central Fireplace
  • Beauty Salon
  • Butterfly garden / Hummingbird garden
  • Main Street Shops
  • Computer or Media Center
  • Barber Shop
  • Private Bath
  • Library
  • Outside Patio

Recreational areas

  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Fitness Center
  • Game Room
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Activities On-site
  • Sensory-based Programs
  • Live Well Programs
  • Light Therapy Programs
  • Community Service Programs
  • Brain fitness / Dakim
  • Tai Chi
  • Trivia Games
  • Live Musical Performances
  • Gardening Club
  • Day Trips and Outings
  • Art Classes
  • Live Dance or Theater Performances
  • Karaoke
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Holiday Parties
  • Devotional Activities Offsite
  • Activities Off-site
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Stretching Classes
  • Birthday Parties
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Pet-focused Programs
  • Happy Hour
  • Wine Tasting
  • Dances

Reviews

for The Carriages of Decatur

9.6Review score74 reviews
9.6
Review score
74 reviews
5 star
79%
4 star
14%
3 star
4%
2 star
0%
1 star
3%
Carriage Crossing Management
9
Review score379 reviews6 communities
Write a review
A Place for Mom has scored The Carriages of Decatur with 9.6 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, The Carriages of Decatur has 74 reviews with an average "overall experience" of 4.7 out of 5.
Overall Experience
4.7
Cleanliness
4.8
Friendliness
4.8
Care Services
4.3
Staff
4.7
Meals & Dining
4.6
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored The Carriages of Decatur with 9.6 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, The Carriages of Decatur has 74 reviews with an average "overall experience" of 4.7 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 74 reviews
Anonymous - Family/friend
Memory Care
June 26, 2026
3.0
Verified Review
Things to Know for Navigating Care
At first our experience was pretty much positive. They were able to get my dad into a nice clean room and provide him with everything he needed right away. However, my dad's behavior started to get worse and Carriages, in my opinion, was not ready to take that on. We found out that my dad was given the door code from another resident and went outside on his own. We were also told the front desk person gave him the last digit. The communication between the nursing team and administration also could be improved. They are both kind, but have different "rules". It has been hard to navigate what is actually being done for his care. My dad is also likely being moved out of Carriages this week into [community removed] because his level of care is too much for Carriages. We are trying to navigate this in real time. While I appreciate Carriages being able to accommodate him so quickly, I think having a better understanding of what amount of nursing care they can provide would have been better for all of us involved. My dad's behaviors have gotten very bad. I do feel if he had been at a higher level of care facility, a lot of the hurt (financial and emotional) could have been avoided.
Cleanliness
5
Friendliness
4
Value for Cost
3
Care Services
3
Activities
3
Staff
4
Meals & Dining
5
Sue B - Family/friend
Memory Care
June 12, 2026
1.0
Verified Review
Do not go to the memory care unit
--Do NOT go to Memory Care unit --Extreme lack of training or knowledge --All furniture, linens, everything must be brought in at your expense
Cleanliness
5
Friendliness
5
Value for Cost
1
Care Services
1
Staff
5
Meals & Dining
5
Response from The Carriages of Decatur
June 15, 2026
Dear Sue, I'm so dishearten to hear about your negative review. Although, thank you for giving us fives on some positive that that we are doing around our community. We truly appreciate the recognition. However, I do want to address a few points of concern raised in your review to ensure our community and future families have the correct context: Our Staff Training: We take immense pride in the quality of our care. Every team member undergoes a rigorous training through RELIAS, a leading accredited healthcare education program. Our staff is well-trained, and committed to navigate the complexities of memory care. Furniture & Linens: Providing your own furniture and linens is actually standard practice across most assisted living and memory care communities. Bringing recognizable items dramatically helps residents transition, reduces anxiety and creates a true sense of home and comfort. We always strive to provide the best possible experience for our residents. Please feel free to call me personally at the Decatur community to discuss how we can improve. Thank you again, Angela
Anonymous - Family/friend
Memory Care
June 2, 2026
5.0
Verified Review
Adjusting well
The way my mother in law has settled in so far has made this a positive experience. The accessibility and friendliness of the staff is really comforting during a stressful process. She has so many more opportunities to have activities than when she was alone at home waiting for one of us to get off work. She's only been there a short time but she is adjusting to her new surroundings well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Carriages of Decatur
June 3, 2026
Thank you from the bottom of our hearts for your incredible five-star review! We are truly grateful for your kind words. It warms our hearts to know that your mother-in-law is thriving in our community. Her happiness and well-being are our top priorities, and we are dedicated to creating a loving and supportive environment for all our residents. We genuinely love what we do, and the feedback like yours inspires us to continue making this a joyful place to live. Thank you for being a part of our family!
Anonymous - Family/friend
Memory Care
April 1, 2026
5.0
Verified Review
Great activities
It's so clean, the staff is friendly and there are activities galore
Response from The Carriages of Decatur
April 8, 2026
Thank you for your 5 star review! You all mean the world to us!
Anonymous - Family/friend
Assisted Living
February 25, 2026
5.0
Verified Review
Review for The Carriages of Decatur
Great place. It's a tough decision for families, but the staff there made it easy. I would recommend to others. They have been great to work with. Lots of activities for Mom.
Response from The Carriages of Decatur
April 8, 2026
Thank you for such a stellar 5 star review! We try our best to be a great place for our seniors to live! Thank you again!
Anonymous - Family/friend
Memory Care
December 19, 2025
5.0
Verified Review
The Carriages of Decatur
The nursing staff was caring and compassionate when I needed it. The nurses and caregivers were attentive to me. Daughter is a pharmacist my daughter of any changes in my mood, vitals. She had many conversations with nurses about my responses to meds. Lots of interaction between her, the nurses, and the doctor. Husband ease in memory care. Staff kept me updated on him.
Response from The Carriages of Decatur
March 5, 2026
Thank you for your kind words!
Anonymous - Family/friend
Assisted Living
December 15, 2025
5.0
Verified Review
Positive experience
I have been very pleased with The Carriages of Decatur. The property is clean and well maintained, and the staff are always nice, helpful, and available any time day or night. Overall, it’s been a very positive experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Carriages of Decatur
March 5, 2026
Thank you for your kind words and expressing your experience! 5 stars mean a lot! We love what we do and the residents and families too!
Colbie H - Family/friend
Memory Care
December 2, 2025
5.0
Amazing place for Mom!
The facility is clean & beautiful. The staff are amazing, loving & caring. They are so great with mom & she is happy where she is and that’s all I ever wanted for her! I would recommend this place to anyone.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Carriages of Decatur
April 23, 2026
Thank you for your wonderful review! We are blessed to have families like yours in our community
Emmaline J - Family/friend
Memory Care
November 21, 2025
5.0
Mom is the happiest she has been in a long while!
When my mom was admitted a few months ago, she was so depressed and would hardly engage in conversation with all her kids. She had lost weight but it didn't take long to gain some back after she moved in to the Carriages. She loves the food. My brothers and I love the communication from the nurses. All the staff are friendly and caring. The activities are fun. We just couldn't be more pleased.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Sally T - Toured community
Not Sure
November 14, 2025
5.0
The Carriages of Decatur is a good place to stay . Great Staff , friendly residences Amazing Management. Great dietary services, the atmosphere is amazing it’s a good place to stay . The staff makes the place feel like home !
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Tabitha B - Toured community
Not Sure
November 14, 2025
5.0
Great facility the residence are always friendly and kind. The food is amazing! I love the cleanliness of the facility, friendly staff. The staff greets you with a smile and friendly conversation. There activities are awesome. The rooms are neat, cleaned and spacious.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Tmya T - Toured community
Not Sure
November 14, 2025
5.0
It's is very great staff is somewhere where u can feel comfortable and safe it's clean the staff are sweet and the treat the residents with respect and everyone gets along very well we have Very good mangers
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Becky L - Family/friend
Memory Care
November 13, 2025
5.0
Amazing Place !
The Place Is Amazing , great staff , pleasant residences and Good place To stay , friendly co worker , cleanliness is Top tier ! Thank you The Carriages of Decatur For making this a place a Home . [name removed] thank you for engaging in activities with the residences.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Tatyana D - Toured community
Not Sure
November 13, 2025
5.0
The staff is so welcoming n very hands on with the residents. Very well mannered and very much respect . They always have something going on with the residents . Paint their nails and keep them full of joy . The building very clean very good smell . You most definitely will love the visit and the experience they have going on there .
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Jenni S - Toured community
Not Sure
November 12, 2025
5.0
I toured this community for my parent and it's lovely. The building is newer, clean and welcoming. The staff are friendly and I can tell that they truly care about the residents. Each employee said hello as I was touring. The residents looked very well taken care of and they all had smiles on their faces. If you haven't, go check The Carriages of Decatur out!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Rhonda M - Toured community
Not Sure
November 11, 2025
5.0
[name removed] gave us a tour and we were very impressed with her knowledge and pride in showing off a facility she can be proud to be a part of… I think she said. She was very compassionate and we witnessed other staff, too and they didn’t know we were watching. This was by far the best place we’ve seen.
Cleanliness
5
Friendliness
5
Value for Cost
4
Staff
5
Renee E - Toured community
Not Sure
November 10, 2025
5.0
I toured with a staff member who came in on a Saturday morning which I really appreciated. She was knowledgeable about dementia and seemed to understand what I was talking about with my mom. The place seemed clean and the staff greeted us as we walked through. I think we will be happy there.
Cleanliness
5
Friendliness
5
Value for Cost
4
Staff
5
Tracy S - Family/friend
Memory Care
October 27, 2025
5.0
Great service
Staff is so very helpful and friendly. Nice clean facility. Highly recommend. We were very anxious about putting our father in memory care but the staff were so caring and have made the transition so smooth. We knew this was the place when we took our tour of the facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Frank L - Toured community
Not Sure
October 27, 2025
5.0
I’ve never done anything like this before. I didn’t know what questions to ask but the staff giving the tour was very helpful. It smelled so good and decorated for Halloween so nice. I couldn’t believe how big the rooms were. Definitely recommend this place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Chasity G - Family/friend
Memory Care
October 27, 2025
5.0
I love this place!!!!
The Carriage of Decatur has such a family feel! The staff are so kind, attentive, and genuinely care about the residents. The building is always clean and inviting, and there’s a real sense of community here. You can tell the team truly loves what they do—it makes such a difference. I would absolutely recommend The Carriage of Decatur to anyone looking for a warm, caring environment for their loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Viewing 1-20 out of 74 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Illinois’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Illinois’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about The Carriages of Decatur

The Carriages of Decatur offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored The Carriages of Decatur 9.6 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (217) 542-5652 to reach a resident at The Carriages of Decatur.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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