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215 Highland Circle Drive, Portland, TN 37148
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Loved One
-
Family/friend
5.0
Great place, don't judge the appearance.
This wasn't my first choice, and at first they were doing some remodeling. It's an old building and from the outside it looks nothing like some of the nicer more upscale communities. It is clean though, and the looks, I have learned, aren't that important. The people are very nice, and they were very responsive, and just called me right back. They also have physical therapy there, and even though we didn't have doctor's orders for it, but they thought it would be a good idea and gives him something to do.
About the facility The Bridge at Highland
The Bridge at Highland in Portland, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Nursing Homes
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The Bridge at Highland
215 Highland Circle Drive, Portland, TN 37148
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9.1
Review score
28 reviews
9.1
Review score
28 reviews
5 star
61%
4 star
21%
3 star
7%
2 star
4%
1 star
7%
8.9
Review score
11 reviews
8.9
Review score
11 reviews
5 star
82%
4 star
18%
3 star
0%
2 star
0%
1 star
0%
1.0
Review score
9 reviews
1.0
Review score
9 reviews
5 star
89%
4 star
0%
3 star
0%
2 star
0%
1 star
11%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Nursing Homes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Reviews
for The Bridge at Highland
A Place for Mom has scored The Bridge at Highland with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Bridge at Highland has 4 reviews with an average "overall experience" of 1.6 out of 5.
Overall Rating
1.6
Cleanliness
1.9
Friendliness
1.9
Care Services
1.6
Staff
Meals & Dining
Activities
2.0
Value for Cost
1.8
A Place for Mom has scored The Bridge at Highland with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Bridge at Highland has 4 reviews with an average "overall experience" of 1.6 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
Anonymous - Family/friend
Nursing Home
March 15, 2019
Worst place ever.
Nurses wouldn't come and help, bring medicine or water . Worse place ever. Never bring a loved one here.
Anonymous - Family/friend
Nursing Home
May 26, 2017
Please read this!!!!
Please do not take your loved one to this facility! They are always short-staffed and the patients are not properly cared for. My loved one went for weeks without a shower and when I begged for her to get one, they would take her to the shower room and she would ironically incur an injury. Also, I noticed several bruises on her body throughout her stay, and when I approached administration concerning her injuries, they could not tell me the cause. If my family had not visited twice a day to feed her, she would not have been fed. I constantly fought for her throughout her stay just to get the basic care she was due. The final incident occurred less than two full days after her death. I was on my way to the funeral home and a family member called me stating that my grandmother's personal items had been placed in the hallway of the nursing home and another resident had moved into her bed. When I say personal items, I mean her clothes (including undergarments), her wallet, her jewelry, etc. were placed in an area where other residents and visitors were passing through. Her belongings stayed in the hallway all day! It was an inhumane act! I called the administrator and his reply to me was "my staff and I signed the guest book from the funeral home". I never quite understood what he meant, but I plan to take this to a higher office. I miss my grandmother so much, but God answered my prayer when He took her home to Heaven. I could not post this throughout her stay (in fear for her safety), but now that she is gone, I hope my review will prevent others from residing at this facility and facing the same struggles.
Anonymous - Family/friend
Nursing Home
January 17, 2017
Terrible Place
This place is understaffed. They have 2 tech's most nights to take care of 3 halls of around 60 people. I have seen residents sitting and waiting on a tech to come for an hour at a time. Residents are ignored and not given the 2 showers a week that they are supposed to be getting. Food trays are taken into the rooms and if the resident isn't there (some wander around the building)too bad the trays are taken up anyway. I have heard residents begging for someone to come into their room so they can use the bathroom and been told they don't have any tech's to help them they just have to wait. Toilets frequently overflow, food is left out on the tables at night in the dining area. If you do not plan on being there on a daily basis do not put anyone you care about in this place.
Loved One - Family/friend
Nursing Home
June 30, 2014
Great place, don't judge the appearance.
This wasn't my first choice, and at first they were doing some remodeling. It's an old building and from the outside it looks nothing like some of the nicer more upscale communities. It is clean though, and the looks, I have learned, aren't that important. The people are very nice, and they were very responsive, and just called me right back. They also have physical therapy there, and even though we didn't have doctor's orders for it, but they thought it would be a good idea and gives him something to do.
Viewing 1-4 out of 4 reviews
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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