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You make me feel like a part of the family; I've been alone for 12 years. It's the place to be if can't be at home.","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"The care and therapy are great","reviewContent":"The therapy is very good. I came in with a broken hip and [name removed] was very helpful in getting me walking again. I'm now walking without a walker and I'm back to driving.","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"My happy place!!","reviewContent":"My sister is a guest at the Bircher of the Lehigh Valley for around two years. She loves lvring there and all the activities. She loves being around the people the staff is excellent working there. There are so many feature her that presents her with being home!!","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly recommended The Birches","reviewContent":"I know it's a newer building. An appearance doesn't always matter to me. What matters to me most is the care that a loved one will receive why they are in memory care nursing home but walking in there is absolutely beautiful. It's bright it's open. We were on the memory side. My husband had come there due to the fact that Arden courts God bless the people that stay there that's all I can say. I've been caretaker all my life in a nursing home and then I took care of my husband for eight years so we had to finally have him go into a memory care and the care and compassion was awful at Arden courts. Yes, every place has their fault but they had a lot of it and what I've seen even with my own husband it made me cry if I didn't find another place I was definitely bringing him back home with me and see what I could do for around the clock here so we went through birches and I was very pleased with everything. Yes, there were a few that could've used a little more education on taking care of someone with cognitive issues but for the most part, everyone was wonderful. The rooms are beautiful the room we had from my husband, who was by himself and it was like having his own little apartment, so he it made him feel more like at home and not in a hospital room or a nursing home room. He had his own bed, his own La-Z-Boy a loveseat, couch, a table with chairs, and he had a full large bath with a walk-in shower and everything else but I also was there with him every day often on all day. I also hired or brought over with me. The Cna's had helped me at home. Take care of him so I could do my appointments I brought them with me to have extra eyes for him. I was fortunate enough to be able to do that but also they all knew where I stood as far as his care went, and I wanted to see nothing less than what I expected as far as care goes for him I had to say my peace of mind a couple times, but they all knew where I stood, but I do tell everybody I highly recommend birches and tell my daughter if I have to I will go there if I needed a place for memory care the price was OK.","reviewerDisplayName":"Dona C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"No place like a second home!","reviewContent":"I didn’t think it was possible for my family and I to find a senior's for living community that we would call a second home for my mom. By the grace of God we did at the Birches. I’m grateful to the marketing director for her willingness and patience to help me through this process and to the community support staff and management for all that they do when I see the smiles on my mother’s face. Thank You all and God Bless you for your kindness and love that you share with my mom.","reviewerDisplayName":"Carl N","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Mom's New Residency","reviewContent":"This is a new, spacious, modern facility with all the newest amenities. The rooms are well appointed. My mother unfortunately took up residency when there was a change in a key staff member. As a result I feel some communication and questions that I had fell through the cracks or were delayed in being answered which is why I gave 4 stars vs 5 stars in some categories. However, this should be remedied now that new staff is in place. I feel that other staff members were very helpful and willing to pitch in to help out to fill the gaps during the onboarding of other new employees.","reviewerDisplayName":"Ruth Piedra","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Birches of Lehigh Valley","reviewContent":"All the help seem to know everything about the residents. No matter what you ask. And address any concern you have. I think they are really trying to make things better all the time!","reviewerDisplayName":"Diane","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Birches of Lehigh Valley","reviewContent":"Pro: vast majority of staff are caring, polite, and patient. The place is new, just 1 1/2 years old. It's kept clean and orderly.\nCons: the food is horrible and portions are small and not nutritionally balanced.\nThere send to be a lot of staff turnover.\nunderstand these 2 issues to be be common among assisted living facilities.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Birches of Lehigh Valley","reviewContent":"Every place has their ups and downs, and this place does, but after being at [name removed], which was the worst place ever birches was 10x better it was so clean. He had a beautiful room where he can have his own full-size bed, a loveseat, couch, and a La-Z-Boy. I need a full-size bath with a walk-in shower and the window looked out on their path that they were able to walk out on it felt like his own room at home and that alone in itself was worth it. It was a little cheaper than [name removed] Also [name removed] on the higher scale so his was [amount removed] a month the meals were much better here and once all the staff member got acquainted with [name removed] and realized his needs and realized I was there all the time. I was a very strong advocate and they grew to know that and that's what everybody needs to know or needs to do they need to be a very strong advocate for whoever their family member is that has to go to any place. My husband even looked at me the day after we brought him here to birches and he looked at me and said thank you I just cried his room in the hallways was like a hotel you would walk into to your own room beautiful kept clean walking into the facility itself was like walking into a top scale hotel but again I don't care what the inside looks like as long as the care is there that is the most important","reviewerDisplayName":"Dona","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My experience ","reviewContent":"Overall I would give The Birches 4.. In the beginning the food wasn't good but now it is. 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1459066
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At the Birches of Lehigh Valley, you'll find a beautiful new building and a culture of care where the focus is on living! Our personal care and memory care neighborhoods will provide as little or as much assistance as needed while creating an environment where seniors can live their best lives!<br>Our personal care neighborhood provides residents with exceptional service and four levels of personalized care in a homelike environment, allowing residents to live healthy and happy while giving piece of mind for the people who love them.<br>Our secure memory care neighborhood is designed for residents experiencing Alheimer's disease or dementia. Our 24-hour structured Daybreak program enhances residents' physical, emotional and social well-being.<br>The Birches of Lehigh Valley is conveniently located close to Routes 78 and 33, near the St. Luke's Anderson campus on Freemansburg Avenue.
At the Birches of Lehigh Valley, you'll find a beautiful new building and a culture of care where the focus is on living! Our personal care and memory care neighborhoods will provide as little or as much assistance as needed while creating an environment where seniors can live their best lives!<br>Our personal care neighborhood provides residents with exceptional service and four levels of personalized care in a homelike environment, allowing residents to live healthy and happy while giving piece of mind for the people who love them.<br>Our secure memory care neighborhood is designed for residents experiencing Alheimer's disease or dementia. Our 24-hour structured Daybreak program enhances residents' physical, emotional and social well-being.<br>The Birches of Lehigh Valley is conveniently located close to Routes 78 and 33, near the St. Luke's Anderson campus on Freemansburg Avenue.
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