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The Ashton at Anderson
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In regards to the administration, Mom would sometimes complain that they didn't inform her on changes in fees or things like that.\n\nI don't know if staff and administration has changed since the company changed hands.\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Wonderful Community","reviewContent":" The price is too high in my opinion but it is a very nice place. Extremely friendly staff! Beautiful facility...Very clean! Very helpful whenever I have questions or concerns!\n","reviewerDisplayName":"Karen ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"our families experience ","reviewContent":"When it comes to the meals and dining as well as the activities, we cannot evaluate due to the lack of using the dining room and the short time our loved one was living there. We do really liked the staff and place but was not there but a few days. . I will say that the staff was very helpful with our situation and refunded part of our rent in the end. You can use my name. Based on the experience we have had so far, we would most definitely recommend the community to other families. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended ","reviewContent":"The worst problem has been communication with nursing, staff etc. It's hard to get a message to the staff by phone. You have to be there and even then it's hard to be sure of follow through. I would also say that staffing issues are big....but this is not a fault of this particular place. It's industry wide. They have gone through hiring and staffing issues. I felt more comfortable when I was staying on top of everything until all the kinks were ironed out. 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