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The Amberleigh

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2330 Maple Road, Williamsville, NY 14221

9.3
Review score
156 reviews
Add review
9.3
Review score
156 reviews
5 star
55%
4 star
28%
3 star
4%
2 star
3%
1 star
10%
See all reviews
9.1
Review score
6236 reviews
93 facilities
For pricing & availability:
(866) 374-4058
The Amberleigh
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The Amberleigh
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66 Floor plans available
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Anonymous
-
Child of resident/client
4.0
Amberleigh feedback
Food was mediocre at best, often badly organized Care was minimal, we were on our own Activities were minimal Room repairs were done quickly Admin staff was pretty MIA after we arrived

About the facility
The Amberleigh

A quaint courtyard, charming lap siding, and sophisticated interiors welcome you home at The Amberleigh — a community offering independent living, assisted living, and memory care services in Williamsville, New York. The community is surrounded by 23 acres of lush lawns and brilliantly landscaped gardens, providing residents with an eye-catching and relaxing environment, where they can age gracefully. Catch your favorite movie in the Amber Room, or visit with family and friends in the Fireside Lounge. Your four-legged friends are welcome to join you as well! The Amberleigh wouldn’t quite feel like home without them.

Community Services and Amenities

Experience a level of freedom you’ve never had before. At The Amberleigh, associates provide regular housekeeping and laundry services, enabling you to spend more time doing the things you love with those you love most. Complimentary transportation services are available, so you can explore local restaurants, shopping districts, attractions, and even make it to off-site medical appointments.

All members of the community are encouraged to join us in the tastefully decorated, restaurant-style dining hall every day for breakfast, lunch, and dinner. The professional chef and cooking team prepares delicious home-cooked meals daily. With multiple menu options to choose from, you’re sure to find a...

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Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Amberleigh

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Amberleigh

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The Amberleigh
The Amberleigh

2330 Maple Road, Williamsville, NY 14221

Brookdale Kenmore
Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

Brookdale Williamsville
Brookdale Williamsville

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Tennyson Court
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49 Tennyson Rd, Williamsville, NY 14221

9.3
Review score
156 reviews
9.3
Review score
156 reviews
5 star
55%
4 star
28%
3 star
4%
2 star
3%
1 star
10%
9.6
Review score
59 reviews
9.6
Review score
59 reviews
5 star
40%
4 star
34%
3 star
20%
2 star
3%
1 star
3%
8.8
Review score
24 reviews
8.8
Review score
24 reviews
5 star
54%
4 star
25%
3 star
17%
2 star
4%
1 star
0%
8.7
Review score
32 reviews
8.7
Review score
32 reviews
5 star
49%
4 star
22%
3 star
13%
2 star
3%
1 star
13%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Amberleigh

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Professional Chef
  • No Sugar
  • Meals Provided
  • Kosher
  • Guest Meals
  • Restaurant Style Dining

Room Amenities

  • Garden View
  • Private patio, deck, or balcony
  • Full kitchen
  • Air Conditioned
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Covered Parking
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Central Fireplace
  • Meeting Room
  • Computer or Media Center
  • Library
  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Private Bath
  • Indoor Common Areas
  • Barber Shop
  • Indoor Atrium
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds
  • Fitness Center
  • Movie or Theater Room
  • Game Room
  • Billiards Lounge

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Bible Study Group
  • Happy Hour
  • Cooking Classes
  • Men's Club
  • Art Classes
  • Gardening Club
  • Protestant Services
  • Wii Bowling
  • Trivia Games
  • Pet-focused Programs
  • Visiting Rabbi
  • Christian Services
  • Book Club
  • Holiday Parties
  • Dances
  • Yoga / Chair Yoga
  • Live Well Programs
  • Birthday Parties
  • Day Trips and Outings
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Stretching Classes
  • Community Service Programs
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Jewish Services
  • BBQs or Picnics
  • Walking Club
  • Catholic Services
  • Activities Off-site
  • Current Events Club
  • Intergenerational Programs

Reviews

for The Amberleigh

9.3Review score156 reviews
9.3
Review score
156 reviews
5 star
55%
4 star
28%
3 star
4%
2 star
3%
1 star
10%
Sonida Senior Living
9.1
Review score6236 reviews93 communities
Write a review
A Place for Mom has scored The Amberleigh with 9.3 out of 10 using our proprietary review score based on 36 reviews in the last 2 years. Over all time, The Amberleigh has 156 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
4.0
Staff
4.7
Meals & Dining
4.0
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored The Amberleigh with 9.3 out of 10 using our proprietary review score based on 36 reviews in the last 2 years. Over all time, The Amberleigh has 156 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Best of Senior Living 2023
Sonida Senior Living
9.1
Review score6236 reviews93 communities
Logo for Sonida Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 156 reviews
Anonymous - Family/friend
Independent Living
October 28, 2024
4.0
Verified Review
Amberleigh feedback
Food was mediocre at best, often badly organized Care was minimal, we were on our own Activities were minimal Room repairs were done quickly Admin staff was pretty MIA after we arrived
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
3
Don M - Family/friend
Independent Living
October 16, 2024
4.0
Very friendly and helpful
The room choices, sizes and prices are well organized. [name removed] was a pleasure to work with. She is easily available and answers calls promptly. The facility is a little old but they are always working to update and upgrade it. The only complaint we really have is the food could be better.
Cleanliness
4
Friendliness
5
Staff
4
Meals & Dining
1
Activities
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
October 10, 2024
4.0
Verified Review
Overall experience good, food quality needs improvement
The biggest issue is the food. My children worked at Amberleigh when they were in high school. They were properly dressed and trained. There were 2 menu items every night plus alternate choices. Now the menu consists of lots of pasta, ground beef and chicken legs. The dining room runs out of things. Sometimes coffee and milk! There are several stores a stone's throw away. The food budget has been cut. The cook has to make do with what they have. My mom says it's getting better. She is an eternal optimist! She says the people ( residents) are what makes the place great. Also her apartment is lovely!
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
2
Activities
4
Value for Cost
4
James C - Resident/client
Memory Care
October 9, 2024
1.0
The Amberleigh
My father's experience with Amberleigh, was terrible? He was only there for <3 weeks and it cost him over $[removed] and they would not give any back. We had everything out of the room so that they could re-rent the room at the beginning of August and they still would not refund him any of his $[removed]. So my father's experience and my experience with Amberly was terrible and I would never recommend anyone to go there.
Ellen - Family/friend
Assisted Living
October 2, 2024
4.0
Verified Review
Friendly and caring staff
The staff is great, however they are short staffed and overworked. There is a high degree of staff turnover, which is very concerning. The meals seems to be inconsistent. My mom likes some of the meals but says the "hot" meals are often cold by the time they are served. My mom is taking advantage of and enjoying the wide variety of activities. The activities coordinators are wonderful. It's a nice apartment rather than simply a single room, which makes it very homey and comfortable. The transportation to medical appointments is a big help and the driver (name removed) is wonderful.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Anonymous - Resident/client
Independent Living
August 15, 2024
4.0
Verified Review
Good but not great
It is less expensive than nearly all of the independent living senior communities in the area. In this regard it is a good value. However in the 20 months that I have lived here, my rent has been increased twice, and not at the time my lease would renew. Management (which includes the corporate owner, [name removed]) doesn't really care about what we want or how we feel. We have an elected residents council, but it has no real power. More often than not it is very stressful living here. The dining room was the worst example, although organization things over the last couple of months have gotten better. But all I hear from people who have been here for more than three years was how good the food was back then. I know of one woman who has been here 14 years and has decided to move to another community. I would stress the aspect that it's a very friendly place to live. I am not unhappy that I decided to live there. I love my apartment: it has two bedrooms, and the second one is large enough to accommodate my bookshelves with my books, vinyl records, CDs and DVDs.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Bev D - Family/friend
Assisted Living
August 12, 2024
1.0
Think Twice before you pick
Great sales pitch! Don’t Trust what they tell you. Mom was there for 10 months food is terrible I wouldn’t feed it to my dog. She didn’t get her showers unless we complained and was supposed to have them two times a week. We were paying for level three care one day I was told by a nurse she wasn’t on level three she didn’t know, At that level she should’ve had care helping her get dressed and being taken for meals Amongst other care she should’ve been getting at that level she was not. she sat in that room with no one checking on her. Unfortunately mom passed away we were told we had to give a 30 day notice how do you do that? In the end we had to pay for two weeks. They can’t keep there staff no one returns call. Do your research before you put your loved one there.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
Cheryl Gillespie
Independent Living
July 10, 2024
5.0
The Peace of Mind that I needed!!!
The staff was amazing...from the front desk to the engineer who fixed the TV... to the beautician who offered to do her nails...I felt like they really wanted to help ME!!!...by taking good care of my mom...my main concern was about her eating ... the meals are included but she's not mobile enough to get to the dining area... So what do they do???!!!.. bring her meals to the room... That sold me!!!... When we entered the apartment she was in awe of how nice everything was... She's already had 2 respite stays... Thank you soooooooo much for the peace of mind you all provide!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 9, 2024
4.0
Verified Review
Would recommend
I'm happy with the experience. I wish they could keep track of residents' belongings and clothes better. My mom is always wearing someone else's clothes despite everything being labeled. I wish activities were a little more differentiated. it's very expensive!
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
4
Eileen - Family/friend
Independent Living
June 3, 2024
4.0
Verified Review
Our Experience
Overall, the experience at The Amberleigh has been pretty good. However, the food quality has been poor for awhile. The place has gone through quite a bit of kitchen staff. There was recent turnover again. Corporate came in and said that they are trying to improve the food and dining service. The past two weeks have seen some improvement, however, at the 2nd dinner sitting the kitchen ran out of food for the last table and four residents did not receive dinner. Quite a few residents did leave because of the food difficulties. The activities are pretty good. They bring in outside entertainment, Saturday night is movie night. The hairdresser, [name removed], is wonderful. As for the value for cost, my mother has had 2 rate increases in less than 2 years. Because of the food, a lot of chicken, pasta, rice, unless the food greatly improves I think it is overvalued.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Anonymous - Resident/client
Independent Living
January 22, 2024
4.0
Verified Review
Recommended
The staff is wonderful. The housekeeping is okay. The meals need improvement and are served cold. I would recommend the facility, but not the food.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
2
Activities
4
Value for Cost
4
Response from The Amberleigh
September 16, 2024
Anonymous, we're happy you found our staff to be so supportive during your experience here at The Amberleigh.
Joel Calabrese - Family/friend
Assisted Living
December 12, 2023
5.0
Very Pleased
I moved my sister in to Amberleigh about 6 months ago and everyone has been fantastic. First of all i[name removed] s amazing, she is so helpful and is always there to answer any of my questions and always gets things done. From when we first moved my sister everyone has been great, from the little things like hanging pictures for her to care has been excellent. Whenever we call they always are always there for us which helps with the stress of moving a loved one away from their "comfortable" home and to something new.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from The Amberleigh
August 13, 2024
Thank you for your feedback, we are glad our caring presence at The Amberleigh made an impact!
MJC - Family/friend
Independent Living
December 8, 2023
5.0
Excellent Community
The management and staff at Amberleigh have created a true community. The residents are treated with care and respect. The services are exceptional and ensure that the safety and quality of life for all residents is primary importance. The facility and it’s staff have been a great experience for my mother.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Amberleigh
August 13, 2024
We appreciate your kind words MJC. Our team members are passionate about providing a positive experience at The Amberleigh.
Anonymous - Family/friend
Assisted Living
October 18, 2023
5.0
Verified Review
Review for The Amberleigh
They need to get their food service situated. It's a regular occurrence that they don't even serve meals and/or run out of food. It's nice, but the food situation is a huge disappointment. These folks are counting on (and paying for) 3 meals per day and not getting them. It has a drastic impact on the health and wellness of the residents. They appeared to have everything needed.
Cleanliness
5
Friendliness
5
Staff
5
Activities
3
Value for Cost
3
Response from The Amberleigh
August 21, 2024
Thank you for letting us know your thoughts! We are pleased to hear you had a 5-star experience.
IK - Family/friend
Independent Living
June 17, 2023
5.0
Great solution for Dad
This was a good move for dad. His rent at his current place was about the same and he gets so much more st Amberleigh: Meals, cleaning, activities, amenities. The apartments are very nice.. Everyone we’ve encountered in the short time he’s been there has been very welcoming and helpful. We highly recommend it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
JohnA - Toured community
Independent Living
May 11, 2023
5.0
Happy Place
I visited Amberleigh and met with [name removed]. She showed us through the senior apartments showing us all the different apartments available. She explained the whole process to us and answered the multitude of questions we had. I was impressed with the amount of seniors out and about. There were activities that seniors were participating in. The hallways were extra wide making it easy to navigate with wheel chairs. The staff were extra friendly. The apartments were all clean and the grounds beautifully landscaped.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
4
Karena K - Family/friend
Assisted Living
May 3, 2023
4.0
Verified Review
Our families experience
What they can work on is updating the carpet, the lights, and fixing the hallway walls and painting. However based on our experience with The Amberleigh we would recommend this community to other families. Wonderful staff. Friendly, caring, make sure they know the residents likes n dislikes. Residents look out for one another and help to get acclimated . Great location. Warm and welcoming atmosphere.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Julie - Family/friend
Assisted Living
April 10, 2023
4.0
Verified Review
Amberleigh is great!
It is a bright community with different levels of care and a friendly supportive staff and management. They are taking good care of my loved one. I would recommend to others.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Beth D - Toured community
Assisted Living
March 21, 2023
5.0
Visit for placement options
Great visit of the facility. Met with [name removed]. She was wonderful. She spent a lot of time with me and answered all of my questions. [name removed]covered independent living and assisted living and I was able tour the facility to see what was offered. I was very pleased with the activities offered and their menu.
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
5
Roy M - Toured community
Assisted Living
February 9, 2023
4.0
Verified Review
My tour of The Amberleigh
I toured this community and it was ok. It wasn't bad, it just didn't feel like the right place for my loved one. It was clean and they were friendly enough- but kind of more like a business friendly.
Viewing 1-20 out of 156 reviews

Neighborhoods
around The Amberleigh

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about The Amberleigh

The Amberleigh offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Amberleigh 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (716) 689-4195 to reach a resident at The Amberleigh.

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