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Anonymous
-
Family/friend
5.0
A cut above the rest
I'm using this agency for my dad and we wanted a male caregiver and they responded quickly with someone. He stays with my dad on the weekends. They are great at following up with me to make sure everything is OK. They are highly trained and go a step above their training and are excellent. He is patient, kind and polite to my dad. He also helps clean a little like the dishes or if the sheets need to be changed. And he'll fix his food for him. I am so comfortable with this agency.
About the facility SYNERGY HomeCare of Rockville, Bethesda and Potomac, MD
The SYNERGY HomeCare of Rockville, Bethesda, and Potomac team has more than 50 years of experience in the home care, senior care, and health care industries. Serving Montgomery County, Maryland, we take pride in having the most rigorous screening and training programs for our caregivers.
Our caregivers and management team are experienced in all types of senior care, with specialization in Alzheimer's and Dementia care and training in advance care planning.
We are part of a national chain that has been in business since 2001, has over 171 locations nation-wide, and is certified by the Better Business Bureau.
Our caregivers and management team are experienced in all types of senior care, with specialization in Alzheimer's and Dementia care and training in advance care planning.
We are part of a national chain that has been in business since 2001, has over 171 locations nation-wide, and is certified by the Better Business Bureau.
Senior living options offered
Home Care
Pricing for SYNERGY HomeCare of Rockville, Bethesda and Potomac, MD
Total costs depend on select services and the level of care needed.
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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.
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SYNERGY HomeCare of Rockville, Bethesda and Potomac, MD
11140 Rockville Pike, STE 400, Rockville, MD 20852
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97 reviews
15 reviews
2 reviews
Starting rate
--Starting rate
Starting at $XX/hrStarting rate
Starting at $XX/hrStarting rate
Starting at $XX/hrBathing/dressing
Yes
Bathing/dressing
No
Bathing/dressing
Yes
Bathing/dressing
Yes
Household chores
Yes
Household chores
No
Household chores
Yes
Household chores
Yes
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
No
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
Yes
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Brochure not available
Brochure not available
Brochure not available
Brochure not available
Services at SYNERGY HomeCare of Rockville, Bethesda and Potomac, MD
Home Care
Services Offered
- Bathing/Dressing
- Companion Care
- Errands/Shopping
- Help with Eating
- Housekeeping
- Incontinence Care
- Live-In Care
- Meal Preparation
- Medication Reminders
- Mobility Assistance
- Respite Care
- Toileting
- Transfer Assistance
Caregiver Screening
- Background Check
- Drug Screening
- Reference Check
Caregiver Certifications
- Certified Nursing Assistant (CNA)
- First Aid and Emergency Care
Reviews
for SYNERGY HomeCare of Rockville, Bethesda and Potomac, MD
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.2
Care Services
4.2
Staff
Meals & Dining
Activities
4.2
Value for Cost
4.2
Parent company
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-8 of 8 reviews
anonymous - Family/friend
Home Care
March 19, 2021
Buyer Beware - Need More Transparency
I would not recommend them, only because I felt that the initial discussion we had about what caregivers would be able to do and what they actually ended up being able to do was entirely different. The understanding was that they would have experienced caregivers when it came to dementia, and that they would be able to take our loved one on outings. We feel like they were not honest with us about the training and experiences of the nurses. We wanted caregivers to have their own cars, and many did not. Consistency was important to us, and there were too many shift changes and changes in care. There were some great caregivers. But overall they didn't communicate to us well what they were and were not capable of doing.
Deborah Little - Toured community
Home Care
April 15, 2020
Working Very Well
There were a couple small glitches getting started, but all came together and is working very well. My mother likes the two staff members who have come to help her. Having Synergy Care has help us put off placing mom in an assisted living facility for a while.
Jill Verna
Home Care
January 19, 2020
Beware
Synergy was a let down. Maybe all care taking services are that way. But I will keep searching. Synergy is off our list. Miscommunication with receptionist/caretaker/client,
one fell asleep on couch, several mom 'fired' and they just walked out leaving them alone: dangerous. Parents both seem with it and can talk a good game.
Response from SYNERGY HomeCare of Rockville, Bethesda and Potomac, MD
May 11, 2020
Hello-
We apologize if you feel we did not live up to your expectations. I would like to speak with you regarding this situation because we are not aware of it. Please feel free to call and ask for Ross Fierman (Owner). [removed]. Thank you.
Anonymous - Toured community
Home Care
May 15, 2019
Synergy Solution
Synergy Home Care was very helpful in providing a solution when my aunt was released from rehabilitation and required someone with her in her home. They coordinated everything, as well as an assessment to ensure that the best caregivers were placed. I found the key contacts at Synergy's office to be genuine and always helpful.
Anonymous - Industry reviewer
Home Care
November 19, 2018
R
Great Staff. The care they provide is a cut above the rest.
Anonymous - Family/friend
Home Care
November 22, 2017
A cut above the rest
I'm using this agency for my dad and we wanted a male caregiver and they responded quickly with someone. He stays with my dad on the weekends. They are great at following up with me to make sure everything is OK. They are highly trained and go a step above their training and are excellent. He is patient, kind and polite to my dad. He also helps clean a little like the dishes or if the sheets need to be changed. And he'll fix his food for him. I am so comfortable with this agency.
Anonymous - Toured community
Home Care
August 29, 2017
Very professional yet friendly. Had answers for all my questions but my husband decided on a company closer to his office in case he needed to be in contact with them.
Anonymous - Family/friend
Home Care
August 10, 2017
Care and attention
I was happy with this service. The staff has been very helpful with getting us the care that we needed. The community is clean. We needed more care than what was needed at the time.
Viewing 1-8 out of 8 reviews
Frequently Asked Questions about SYNERGY HomeCare of Rockville, Bethesda and Potomac, MD
Call (301) 200-9292 to reach a resident at SYNERGY HomeCare of Rockville, Bethesda and Potomac, MD.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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