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410 Thomas Ave, Winter Haven, FL 33880
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8 reviews
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anonymous
-
Child of resident/client
4.0
could work on communication
Communication with the management team could be much better. When we initial met with the home care services we advised that our loved one had pets, so their team was aware and to send someone that was okay with pets. On the first day the set a care taker that had a pet allergy and did not have care for that entire first weekend. Then, they tried to charge us for that even though our loved one did not have a care taker for that weekend.
About the facility Sunshine Home and Companion Care, LLC - Winter Haven, FL
Sunshine Home and Companion Care, LLC - Winter Haven, FL in Winter Haven, FL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Home Care
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Services at Sunshine Home and Companion Care, LLC - Winter Haven, FL
Home Care
Services Offered
- Companion Care
- Doctor Visits
- Errands/Shopping
- Help with Eating
- Housekeeping
- Laundry
- Light Exercise
- Meal Preparation
- Medication Reminders
- Respite Care
- Socialization/Emotional Support
- Transfer Assistance
- Transportation
Compare
Sunshine Home and Companion Care, LLC - Winter Haven, FL
410 Thomas Ave, Winter Haven, FL 33880
Assisting Hands Home Care of Polk County, FL
44 4th St SW, Winter Haven, FL 33880
ComForCare Home Care - Winter Haven / NW Tampa, FL - 1
150 3rd St., SW, Suite 110, Winter Haven, FL 33880
Home Instead - Winter Haven, FL
441 E Central Ave, Winter Haven, FL 33880
No reviews
2 reviews
2 reviews
1 review
Starting rate
Starting at $XX/hrStarting rate
--Starting rate
Starting at $XX/hrStarting rate
--Bathing/dressing
No
Bathing/dressing
Yes
Bathing/dressing
Yes
Bathing/dressing
Yes
Household chores
Yes
Household chores
Yes
Household chores
Yes
Household chores
Yes
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
Yes
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Reviews
for Sunshine Home and Companion Care, LLC - Winter Haven, FL
Overall Rating
4.4
Cleanliness
5.0
Friendliness
4.6
Care Services
4.6
Staff
4.3
Meals & Dining
5.0
Activities
4.5
Value for Cost
4.2
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-8 of 8 reviews
Joann P & Steve S
Home Care
April 4, 2022
very efficient organization. [name removed] operates a great home care organization, always on call and available for questions and help. her workers are the best, well trained. we highly recommend their agency.
Response from Sunshine Home and Companion Care, LLC - Winter Haven, FL
April 8, 2022
Thank you for the kind words. We were happy to be of assistance to you. It was a pleasure and relationships were built and that is a blessing.
Thank you for the opportunity to be a part of your care plan and we are grateful to be there for you.
Blessings
anonymous - Family/friend
Home Care
February 22, 2022
could work on communication
Communication with the management team could be much better. When we initial met with the home care services we advised that our loved one had pets, so their team was aware and to send someone that was okay with pets. On the first day the set a care taker that had a pet allergy and did not have care for that entire first weekend. Then, they tried to charge us for that even though our loved one did not have a care taker for that weekend.
Response from Sunshine Home and Companion Care, LLC - Winter Haven, FL
February 28, 2022
While we appreciate and respect all of our clients and their families, we welcome any chance to grow and right any wrongs. We are open to hear from our clients at all times and have an open communication policy for each of them.
In regards to this client, the discussion of pets did come up in the initial interview and we did send a caregiver out that is allergic to animals. It was an oversight on our part and we have implemented a program to be sure that this does not happen again.
In regards to the charge, even though the caregiver was allergic, she did stay and the client did receive care for a short time. However we did give credit for that time because clients happiness is important.
Management has answered every email and communication from the client and has not neglected the communication piece of the work relationship.
But we know that they have received exceptional care and the senior loved one is happy. That is valuable to us.
Thank you for your review and we appreciate all feedback.
L M M - Family/friend
Home Care
November 19, 2021
So So
Once I had someone it was good but follow up was poor.
Response from Sunshine Home and Companion Care, LLC - Winter Haven, FL
April 8, 2022
Thank you for your review we really appreciate it.
It is always our goal to be sure that all clients are paired with the right fit in terms of caregivers that are assigned to them. It can be a process that takes careful planning and consideration. At times it can be a slow start getting things implemented but that is only because we aim to place a good fit by way of character, personality and experience.
It is definitely difficult times right now to find staff and particularly staff that is a good fit for us as a company of caregivers. It is never our goal to just place a person just to place a person but to find a fit and someone that is right for that particular client.
We are grateful to be of service to you.
Katina D - Family/friend
Home Care
November 17, 2021
Is loving caring compassionate safe
Sunshine home and companion care And see only one you wanna call. [name removed] and her team are fabulous they are carrying loving treat every client as their own family. She cared for our family our aunt and Uncle As if they were her own family. We don't live near them and [name removed] and her team kept us informed on how they were doing talking to us daily is daily on there well being. My aunt and Uncle love her dearly. The day we moved them [name removed] was there to help us with the transition . For us if we had to do it all over again we definitely would call sunshine companion care care if you'd love your family you'll do the same
Henry A - Resident/client
Home Care
September 30, 2021
Excellent service
All the staff was great for my needs, I would highly recommend. The staff are trained very well and know what they are doing.
Response from Sunshine Home and Companion Care, LLC - Winter Haven, FL
October 5, 2021
Mr A,
It was truly a pleasure to be of service to you and your wife so that you could be safe and your wife could be assured that you were ok while she was gone.
All of the staff enjoyed caring for you and it was a pleasure for all of them. Thank you for trusting Sunshine Home and Companion Care with your in-home care needs.
We truly appreciate you.
Anonymous - Family/friend
Home Care
September 2, 2021
I would tell others that you never know which care provider will show up. You will need to watch the billing cycles as they are irregular and that you may receive multiple bills and phone calls to pay for the bill.
Response from Sunshine Home and Companion Care, LLC - Winter Haven, FL
September 15, 2021
Thank you for your review. However, our staff has been proficient and highly welcomed. We always encourage a call from the client and/or family if there is ever a problem with any facet of the care or service that they are receiving.
It is always our goal to be sure that the whole care process is exemplary and beneficial to all involved.
As for our billing cycles, we do customize the billing cycles to the clients needs. Some like monthly billing, some like biweekly and some even weekly. Also we have never had reason to call a client for payment unless they asked us to call because they may have a question.
We a Sunshine Home and Companion Care would like the opportunity to right any wrongs, as long as we know of them.
Laurie C - Family/friend
Home Care
March 16, 2021
Friendly service
Our experience with the Sunshine Home and Companion Care services was wonderful, we have absolutely no complaints. They were professional, always on time, they were responsible and had great communication.
Maria S - Family/friend
Home Care
March 1, 2021
They are very reliable
Anytime that we needed help they would answer immediately and come over right away, they are very friendly and our experience with them as been such a positive one so far.
Viewing 1-8 out of 8 reviews
Frequently Asked Questions about Sunshine Home and Companion Care, LLC - Winter Haven, FL
Call (863) 944-3349 to reach a resident at Sunshine Home and Companion Care, LLC - Winter Haven, FL.
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