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Sunrise of Richmond Hill

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9800 Yonge Street, Richmond Hill, ON L4C0P5

For more information about senior living options:
(866) 374-4058
13 reviews
Add review
5 star
23%
4 star
23%
3 star
8%
2 star
0%
1 star
46%
See all reviews
9.2
Review score
11876 reviews
236 facilities
Sunrise of Richmond Hill
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Sunrise of Richmond Hill community exterior
2525 Photos available
Sunrise of Richmond Hill in google map
street view of Sunrise of Richmond Hill

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Nadia
-
Family/friend
4.0
Sunrise Richmond Hill
My father has only been in Sunrise Richmond Hill for a short while so I'm basing my review on what I have observed so far. I needed to find a place for my dad as his health deteriorated quickly and I felt it was no longer safe for him to be alone. Sunrise provides the peace of my mind I

About the facility
Sunrise of Richmond Hill

Sunrise of Richmond Hill in Richmond Hill, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Sunrise of Richmond Hill

Healthcare Services

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Meals Provided
  • International Cuisine
  • Special Dining Programs
  • Low / No Sodium
  • Gluten-free
  • Restaurant Style Dining
  • Guest Meals
  • Vegetarian
  • Professional Chef
  • Room Service

Room Amenities

  • Air Conditioned
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Handicap Accessible
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • TV Lounge
  • Library
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Computer or Media Center
  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas

Recreational areas

  • Jacuzzi
  • Raised Garden Beds
  • Game Room
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Italian
  • Dutch
  • Spanish
  • Korean
  • Japanese
  • German
  • Filipino
  • Mandarin
  • Russian
  • English
  • Farsi
  • Chinese

Activities

  • Live Dance or Theater Performances
  • Holiday Parties
  • Happy Hour
  • Stretching Classes
  • Gardening Club
  • Activities On-site
  • Intergenerational Programs
  • BBQs or Picnics
  • Live Well Programs
  • Art Classes
  • Birthday Parties
  • Live Musical Performances
  • Reminiscence Programs
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Activities Off-site
  • Karaoke
  • Cooking Classes
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Trivia Games
  • Devotional Activities Offsite

Compare

Sunrise of Richmond Hill community exterior
Sunrise of Richmond Hill

9800 Yonge Street, Richmond Hill, ON L4C0P5

One Kenton Place
One Kenton Place

1 Kenton Dr, North York, ON M2R2H6

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Amica Bayview Village
Amica Bayview Village

15 Barberry Place, North York, ON M2K1G9

Review score not available
8.0
Review score
8 reviews
8.0
Review score
8 reviews
5 star
61%
4 star
13%
3 star
0%
2 star
13%
1 star
13%
7.2
Review score
11 reviews
7.2
Review score
11 reviews
5 star
36%
4 star
37%
3 star
18%
2 star
0%
1 star
9%
Review score not available

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Sunrise of Richmond Hill

13 reviews
5 star
23%
4 star
23%
3 star
8%
2 star
0%
1 star
46%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Sunrise of Richmond Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sunrise of Richmond Hill has 13 reviews with an average "overall experience" of 2.6 out of 5.
Overall Rating
2.6
Cleanliness
3.1
Friendliness
3.1
Care Services
2.8
Staff
Meals & Dining
Activities
2.6
Value for Cost
2.6
A Place for Mom has scored Sunrise of Richmond Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sunrise of Richmond Hill has 13 reviews with an average "overall experience" of 2.6 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-13 of 13 reviews
Anonymous - Family/friend
Memory Care
August 20, 2019
0.5
Such a terrible experience for our loved one, and our family. When you go in they paint a perfect picture far from the truth.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Sunrise of Richmond Hill
September 9, 2019
Please know that we take all concerns seriously and would like to learn more about your experience at Sunrise. Please email [removed] with further details so we may follow up. Thank you. - The Sunrise Team
Anonymous - Family/friend
Memory Care
March 16, 2019
1.0
Bad care
It's interesting that they have a standard answer that is the same for all the reviews that are bad . When my father was a resident I personally vocalized my concerns regarding his care and nothing was done ...now they just give a standard reply to contact them. What for ? They don't do anything .
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Sunrise of Richmond Hill
April 3, 2019
Please do know we read and address every online comment with community and regional leaders. We do ask in our various responses to reach out to [removed] so that we can learn about the specific experiences. I am sorry to hear about your experience and ask that you do consider reaching out so that we can connect with you directly.
Lisa Veliz - Family/friend
Memory Care
February 6, 2019
0.5
No compassion
There is no compassion.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Sunrise of Richmond Hill
March 4, 2019
We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information (at) sunriseseniorliving.com so that we can learn more. –The Sunrise Team
Anonymous - Family/friend
Memory Care
February 6, 2019
0.5
Don't put your loved one in this horrible facility.
It needs to shut down. Don't let it's beautiful facade sway you of its overall performance.
Cleanliness
3
Friendliness
4.5
Value for Cost
1
Care Services
1
Activities
0.5
Response from Sunrise of Richmond Hill
March 4, 2019
Please know that we take all concerns seriously and would like to learn more about your experience at Sunrise. Please email Information (at) SunriseSeniorLiving(dot) com with further details so we may follow up. Thank you. - The Sunrise Team
Anonymous - Toured community
Memory Care
April 11, 2018
3.0
Toured on 4/11/2018. Very busy area of Richmond Hill. Lots of traffic, not easy to get into. Could be more parking. The facility was lovely, clean. Friendly staff. Residents looked happy. New nursing staff.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Izzy - Family/friend
Memory Care
September 30, 2017
1.0
Verified Review
Would not recommend for palliative.
My father and mother in law were both in [Removed]. My father was first and I recommended it which I feel bad for later because my mother in law was in respite due to diabetes injury that could not heal , the caregivers overlooked a injured toe and Subsequently this caused her to be admitted to the hospital . She requires a caregiver to undress her and dress her. The injury was noted by the hospital on Friday at noon. When I spoke to [Removed] questioning why the injury was not discovered when undressing her the night before or better yet when dressing her that morning there reply was "these injuries can happen quickly". Really, in 2 hrs ! As regarding there statement that they do palliative care, beware: My father was 93 in a wheelchair and only 80 lbs. but his mind was sharp , he required 3 pain killers pills a day one was at night which one caregiver when she was on duty would make him get up from bed and go and get himself ! When he was dying in palliative ...beware... there palliative is not really palliative....I discovered that the dr ordered morphine injections and [Removed] staff does NOT give needles, can u believe it, I had to administer the needles , when I first admitted him they said don't worry he can [Removed] there if he gets sick they r palliative, well I think palliative should administer pain killers !!! Even the dr on call was shocked, so after a horrible night of this the next day he ordered morphine pump. I would not recommend this home to anyone. The director [Removed] never returns calls And [Removed] in charge of the caregivers never owns up to their mistakes.
Cleanliness
2.5
Friendliness
2
Value for Cost
1
Care Services
1.5
Activities
2.5
Anonymous - Toured community
Memory Care
September 6, 2017
1.0
This home felt like a nursing home. The residents are at require assisted living or memory care. We did not see any independent residents. My parents need a more active, social and engaged community.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Sunrise of Richmond Hill
September 8, 2017
We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information (at) sunriseseniorliving.com so that we can learn more. –The Sunrise Team
Nadia - Family/friend
Memory Care
July 8, 2017
4.0
Verified Review
Sunrise Richmond Hill
My father has only been in Sunrise Richmond Hill for a short while so I'm basing my review on what I have observed so far. I needed to find a place for my dad as his health deteriorated quickly and I felt it was no longer safe for him to be alone. Sunrise provides the peace of my mind I needed and my father needs. He is socializing and already refers to other residents as his friends. He is calling Sunrise his home which means he feels welcomed and comfortable. The residence is nicely decorated and it has a lot of places where residents can sit and talk. Some of the furniture could be replaced as it looks worn but that's probably from residents walking into it with their walkers, my dad's room is clean and so is the rest of the residence. The laundry is done for him and he is happy with the speed and the service. He is happy with the food and likes that there are a lot of choices for him. We found all of the staff to be friendly and my dad enjoys seeing the resident dog, Balu, and cat Oreo. I can't comment too much on the activities as my dad hasn't participated in too many but from what I see during my visits there are plenty offered and something new is going on each day. Overall, this has been a positive experience to this point. My dad was living alone until he became ill and he was doing well but being at Sunrise is great for him because he likes having someone around at all time - either to talk to or if he needs something or is not feeling well. As a family we feel welcomed when we visit. I recommend Sunrise Richmond Hill.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
May 15, 2017
4.0
The average cost of 8000-10,000/m is simply beyond their capabilities. While the room rate may range from 4-6,000, the added assisted living daily costs can exceed the cost of the room. For busy professionals and families, I would have appreciated knowing this in advance of touring a facility. Each facility I spoke with was resistant to give us full pricing information and insisted on a tour. It doesn’t matter how lovely the facility is, if the math don’t add up then a resident can’t be placed. It’s that simple. Full disclosure of the costs associated with full service memory care at the beginning would have saved everyone a lot of time.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Grace - Family/friend
Memory Care
December 23, 2016
4.0
Verified Review
Sunshine at Sunrise
Sunrise offers a family-feel to its residents and visitors. Staff are professional and friendly and go out of their way to make everyone comfortable. A lovely place where you can rest assured your loved one is being cared for.
Cleanliness
4.5
Friendliness
5
Value for Cost
3
Care Services
5
Activities
2.5
Anonymous - Toured community
Memory Care
October 24, 2016
5.0
Love the idea of having pets on site. Rooms were well set up for live in assistance and easy access into showers and toilets. Also having some furniture eases our burden of having to move tons of items ourselves. Really liked the large meeting areas on each floor, curved hallways which soften the institutional feel.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Marg Hall - Family/friend
Memory Care
February 18, 2016
4.5
Verified Review
new to Sunrise
My cousin who is your resident receives excellent care from what I can surmise on my visits. Your nursing staff are so very competent. The PSW's assigned to her are patient and compassionate. While she may complain, that is a facet of her illness and the shock of being away from her home for the first time in 74 years, she does realize that she is safe and cared for.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Family/friend
Memory Care
August 17, 2015
5.0
Verified Review
Sunrise has done very well. They have been great.
Sunrise has done very well. They have been great. There really isn't anything I would like to see improved or done better. I would give them five out of five. I don't have any complaints at all.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-13 out of 13 reviews

Neighborhoods
around Sunrise of Richmond Hill

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Ontario regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ontario regulations for Assisted Living.

Frequently Asked Questions
about Sunrise of Richmond Hill

Sunrise of Richmond Hill offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Call (905) 883-6963 to reach a resident at Sunrise of Richmond Hill.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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