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","reviewContent":"All categories are a 5. We were very very pleased with the care he received. \nThe nurses aides were so gentle with [name removed] dad and very friendly helpful to us as the family.\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended","reviewContent":"I would recommend Sunrise of North Hills. Though my loved one does complain often about the quality of the food. The biggest problem that I have had is getting the Sunrise doctor to call me back and communicate after she sees my loved one. There is a nice girl in the Wellness Center though, that calls me each month to tell me that my loved one is doing well independently. 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Overall, he’s settling in well!\n","reviewerDisplayName":"Joan H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Definitely recommended","reviewContent":"I would definitely recommend this facility. The staff are excellent! From what I've been told, the food is not always great. They have tons of activities for the residents to o participate in. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"We love this community ","reviewContent":"We have been visiting a family friend who lives at this community for about 2 years now and every time we come it is always so nice. The staff are so friendly and helpful, the activities are always so engaging and the food always looks delicious. We always look forward to our visits. ","reviewerDisplayName":"Anne R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Nice Community","reviewContent":"What our family likes the most about the Sunrise of North Hills is the location of the community, the staff members who work there and the facilities, they are great! Base don the experience we have had so far, we would recommend this community to other families \n\n","reviewerDisplayName":"Kelly ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Experience at Sunrise of North Hills","reviewContent":"I was impressed from the initial visit and tour of Sunrise of North Hills. The staff throughout were responsive to our questions and provided insight as to what we could expect. The bar was set high and to date the accomplishments exceeded the bar's placement. Visiting the facility and my father on a frequent basis, it's obvious to the members of my family that cleanliness is consistently up to high standards. Friendliness- go to any part of the facility, observe and engage with staff at all levels and one walks away with a sense of friendliness, but more importantly--family. The care service provided to my father during our visits, the quality of care he receives and the follow up discussions that take place on a routinely scheduled basis--keep us \"up to speed \" and engaged in his well being. As for the staff, in places we visited, prior to Sunrise, we sensed it was \"okay\", yet something was missing until we arrived at Sunrise. Since that day and including our visit today the staff throughout accomplish their tasks not as a \"job\", rather as a \"calling\". Food- this item is one of those areas in which you can't please everyone. And residents tend to discount efforts made. It is overall satisfactory. The activities are well rounded, well balanced and, in response well attended. Variety of opportunities that most, if not all, could find acceptable for groups and wellbeing. Value for the money, for all that is provided and the balance of cost as compared to value, is well worth the investment for a loved one at this stage of their life. ","reviewerDisplayName":"Carter","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Sunrises at Sunrise","reviewContent":"Overall, the staff is wonderful at Sunrise of North Hills! The facility is super clean. [Name removed], at the front desk, is awesome! The sales person is very helpful. They were helpful with the move-in process and very accommodating. The cleanliness and friendliness are great. The meals are a big problem. I think that they have quality, as well as staffing, issues related to the meals and dining. I have eaten lunches there and it took an hour and a half to get a hot dog. 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<p>In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.</p>
<p>In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.</p>
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