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2400 E Lincoln, Birmingham, MI 48009
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4 star
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9.6
Review score
10055 reviews
123 facilities
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Anonymous
-
Child of resident/client
4.0
StoryPoint Birmingham
The caregiving staff was great. The administrative staff did not follow through with things they were supposed t take are of. There is a lot of turn over in the caregiving staff. Memory care was a great place for our dad.
About the facility StoryPoint Birmingham
Senior living options offered
Assisted Living
Memory Care
Pricing for StoryPoint Birmingham
Total monthly costs depend on room type, select services, and the level of care needed.
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Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
Memory Care
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Studio
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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StoryPoint Birmingham
2400 E Lincoln, Birmingham, MI 48009
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9.1
Review score
31 reviews
9.1
Review score
31 reviews
5 star
45%
4 star
23%
3 star
16%
2 star
6%
1 star
10%
10
Review score
15 reviews
10
Review score
15 reviews
5 star
73%
4 star
7%
3 star
0%
2 star
7%
1 star
13%
10
Review score
54 reviews
10
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54 reviews
5 star
93%
4 star
7%
3 star
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0%
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10
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52 reviews
10
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52 reviews
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
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Studio
Starting at $X,XXX/moStudio
--Studio
--Studio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
No
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Memory Care, Residential Care Home
Amenities at StoryPoint Birmingham
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- High Acuity Care
- Memory Care
- Incontinence Care
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Pureed Meals
- International Cuisine
- Meals Provided
- Special Dining Programs
- Low / No Sodium
- Gluten-free
- Guest Meals
- Restaurant Style Dining
- Vegetarian
- Room Service
- Professional Chef
Room Amenities
- Wi-Fi/high-speed internet
- Ground Floor Units
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Garden View
- Respite or Short Term Stays Offered
- Kitchenette
- Air Conditioned
- Handicap Accessible
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Uncovered Parking
- Complimentary Transportation
- Resident Parking Available
Pets
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- TV Lounge
- Library
- Outside Patio
- Private Bath
- Outdoor Common Areas
- Central Fireplace
- Computer or Media Center
- Barber Shop
- Meeting Room
- Main Street Shops
- Beauty Salon
- Indoor Common Areas
Recreational areas
- Fitness Center
- Game Room
- Raised Garden Beds
- Piano or Organ
- Movie or Theater Room
- Arts and Crafts Center
Services
- Beautician
- Housekeeping
- Grocery Shopping and Errands
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Holiday Parties
- Live Dance or Theater Performances
- Catholic Services
- Happy Hour
- Bridge Club
- Gardening Club
- Stretching Classes
- Intergenerational Programs
- Resident Band or Musicians
- Activities On-site
- Art Classes
- Live Well Programs
- BBQs or Picnics
- Wine Tasting
- Birthday Parties
- Live Musical Performances
- Forever Fit
- Wii Bowling
- Community Service Programs
- Brain fitness / Dakim
- Educational Speakers / Life Long Learning
- Community Service Organizations
- Activities Off-site
- Karaoke
- Walking Club
- Current Events Club
- Cooking Classes
- Dances
- Men's Club
- Day Trips and Outings
- Cards / Pinochle Club
- Visiting Chaplain or Priest
- Book Club
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Sensory-based Programs
- Pet-focused Programs
- Visiting Rabbi
- Devotional Activities Offsite
- Trivia Games
Reviews
for StoryPoint Birmingham
Write a review
A Place for Mom has scored StoryPoint Birmingham with 9.1 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, StoryPoint Birmingham has 31 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.1
Friendliness
4.2
Care Services
3.8
Staff
4.3
Meals & Dining
4.2
Activities
3.8
Value for Cost
3.6
A Place for Mom has scored StoryPoint Birmingham with 9.1 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, StoryPoint Birmingham has 31 reviews with an average "overall experience" of 3.8 out of 5.
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1-20 of 31 reviews
Anonymous - Family/friend
Assisted Living
October 11, 2024
StoryPoint Birmingham
The caregiving staff was great. The administrative staff did not follow through with things they were supposed t take are of. There is a lot of turn over in the caregiving staff. Memory care was a great place for our dad.
Response from StoryPoint Birmingham
October 14, 2024
Hello,
Thank you for your feedback! We’re glad to hear that your experience with our care team has been positive. We would love to connect with you directly to address any concerns. Since we can’t reach out due to the anonymous nature of your review, please call our community and ask to speak with our Executive Director. Thank you.
Dwight B - Family/friend
Assisted Living
October 9, 2024
StoryPoint
My mother has been at StoryPoint for a couple months in the assisted living area. It took some getting used to, but she seems to generally be happy now. She did have some issues at the beginning with staff not understanding the limitations of her Parkinson’s disease, but she says most of the staff are very nice.
Response from StoryPoint Birmingham
October 10, 2024
Hi Dwight,
Thank you for your review! We have a dedicated team committed to providing the best care for our residents. We value your feedback and want to ensure we fully understand your concerns. Please feel free to call our community directly and ask to speak with our Executive Director. Thank you!
Alison - Family/friend
Assisted Living
August 5, 2024
Review for StoryPoint Birmingham
The food is not good and it feels like they are charging a lot of $ and try to increase the costs while scrimping on services which felt like a bait and switch. They were very hit and miss with delivering my mom's cup of meds to her consistently and that was worrisome and infuriating and obviously not optional and they now charge [fee removed] a month for that care cost and that's the lowest level.
It is in a great location, it looks like a boutique hotel, and there is a high staff turnover but everyone is cheery and energetic for the most part.
They promise weekly apartment cleaning, they will do your laundry if you want them to, and they do daily trash removal and are supposed to be making the bed daily. The cleaning lady is a 10. The laundry is a 5 because it's convenient but they don't take care with the clothes they just throw them in the washer and then the dryer. You can use the laundry room yourself which is what my mom does. The bed making is a 1 because it rarely happens.
There are only 66 residents which is great and they have a decent number of activities which my mom is mostly enjoying.
They used to have a shuttle that would take them wherever they wanted to go within 6 miles I think, and there were weekly trips that alternated between groceries/target and excursions to local restaurants.
The new owners nixed that which is awful.
My mom looked at 3 places this was the nicest by a MILE. We looked at 2 others in her price range and they were both run down and depressing. There were just people in various states of awareness just hanging about the ground floor in wheelchairs and and walkers with no one attending them. The area with the TV seemed like more of a prison entertainment area . Just a TV mounted on the wall with a bunch of scattered metal folding chairs. Very stark.
StoryPoint (my mom's place- formerly The Sheridan) does have a screening room and it's got leather club chairs and a big screen. Feels like a really nice home theater.
I do wish my Mom had wanted to look at more places in vicinity but I think the experience was overwhelming and depressed her.
So, I think it is one of the nicest places in the area. I think rent before care costs is around [fee removed] a month. Supposedly the nicest in the area is All Seasons which is in a great location in downtown Birmingham but I've heard it starts a [fee removed] just for rent.
So, my mom's is probably one of the best in the new area but my sister and I and the residents feel like they are taking advantage of seniors and prioritizing profits over patients well being.
Response from StoryPoint Birmingham
August 20, 2024
Hello Alison,
Thank you for leaving a review of our community. We connected with our team and could not identify your affiliation with us based on your name and the details of your review. We also wanted to note that our community has over 100 residents, not 66. We also wanted to confirm that we did not get rid of our shuttle but instead increased our transportation availability to four days a week. We want to connect with you as soon as possible to address your concerns. Please call our community and ask to speak with our Executive Director. Thank you!
Carol F - Family/friend
Assisted Living
May 9, 2024
Very responsive to patients and very willing to answer questions and requests.
Anonymous - Resident/client
Assisted Living
May 9, 2024
[name removed] review
A lot of friendly people and staff are good to me. I've made lots of friends here!
John D - Resident/client
Assisted Living
May 9, 2024
Ambassador
Good place to meet friends
Gay M - Resident/client
Assisted Living
May 7, 2024
The staff here is very helpful and friendly. There are lots of activities with a good variety and range to suite everybody's indicual needs.
Anonymous - Resident/client
Assisted Living
May 7, 2024
Wonderful place for the elderly.
I've look after Coming here for months to look after my best friend's mother.The staff is what sets this place part. They are loving people. The building is clean and beautiful. The residents are happy.
John Bernstein - Family/friend
Assisted Living
May 1, 2024
My mother didn't want to leave her house.
My mother remembers the places that she put her mother and father, and didn't want to be anywhere but her own home as she got older. After a fall in January she couldn't go home by herself from the hospital, and after a few weeks there we moved her to StoryPoint "for a couple of months of recovery."
Mom likes the other residents and quickly made some new friends. After one week she told us to sell the house, because she didn't want to go back. I don't think that she realized until then how isolated she had been at home by herself.
She really enjoys the music recitals, and using her walker, can go outdoors and walk around. Her room is sunny and pleasant, and we brought furniture and put pictures on the wall to make it feel more like home.
Response from StoryPoint Birmingham
May 6, 2024
Hi John,
It's great to hear that your mom is enjoying the fun, social atmosphere our team provides to our residents! We understand the transition from home to a community can be difficult, and we are grateful to have your mom in our care knowing that she is having fun with the amenities and activities in our community. Social activity is important to us! We appreciate your review.
Anonymous - Family/friend
Assisted Living
April 23, 2024
You can't judge a book by it's cover
The executive director is not very skilled at her position. There is only an "acting" director of health and wellness . The executive chef is not very good. The menu is sophomoric. Care staff some are excellent, most need training. The whole facility needs qualified leaders. Standard procedures need to be established and followed. Poor management. Care level has improved since February. I have had to readdress issues several times. There is a blame game they like to play. It takes emails to corporate to get a response.
Response from StoryPoint Birmingham
April 29, 2024
Hello,
We appreciate your feedback and take your concerns seriously. We are always open to feedback on how we can improve and have taken your review to the team. We would like to connect with you directly as this does not sound like the experience we aim to provide. Unfortunately, we cannot reach out due to your review being anonymous. Please call the community directly and ask to speak with our Executive Director so we can address your concerns appropriately. Thank you.
Anonymous - Family/friend
Assisted Living
December 20, 2023
'Friendly and kind staff
Our loved one has now passed away, but the day time staff were very kind and supportive. Based on the experience we had with StoryPoint Birmingham community, we would recommend this community to other families.
Response from StoryPoint Birmingham
January 24, 2024
Hello,
We are sending our best wishes to you during this time. Thank you for your recommendation and review.
Kristin C - Family/friend
Assisted Living
July 21, 2023
Sheridan Review
The Sheridan in Birmingham is a wonderful place to live!! The caring staff, who knows everyone by their name, are awesome!! Always friendly, they greet you with a smile! Very attentive. Activities are always going on, outings, BBQ’s, music, happy hour( very nice), movies with popcorn. It’s like being at home. I highly recommend The Sheridan!!
Response from StoryPoint Birmingham
July 26, 2023
We’re so glad you enjoy living here. We’ll always do our best to maintain your trust and confidence. Thanks so much for this review.
Adam G - Family/friend
Assisted Living
July 21, 2023
Beautiful place
The Sheridan is an amazing place. The decor is beautiful and the room are spacious. What really sets it apart is the other residents, families, and staff are truly so kind. I would highly recommend checking the community out for yourself or loved one.
Response from StoryPoint Birmingham
July 26, 2023
Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
Patricia - Toured community
Assisted Living
November 2, 2022
My Tour Experience at The Sheridan at Birmingham
We liked the community.
Response from StoryPoint Birmingham
November 5, 2022
One great visit deserves another. Please check out our calendar of activities and events and join us for one that is of interest to you. See you again soon!
Mel - Family/friend
Assisted Living
September 27, 2022
Great facilty
We picked this community because, the memory care was less of an institutionalized feeling, and it was a closer location. It is an amazing place, where the caregivers love the people. They treat the residents like family, with love and respect. I cannot praise them enough. I would tell other families, go to the community, they are wonderful. Overall, we are very happy.
Response from StoryPoint Birmingham
October 4, 2022
Our residents love when family and friends come to visit. So do we! Thanks for dropping by and leaving us this great review.
Julie - Family/friend
Memory Care
March 1, 2022
Great Place and would highly recommend
We really enjoy it, think its the best place for my Mom. She is receiving good care. She is in memory care with alternating activities that do not confuse her but something keeps her engaged. They have numerous ones at different times. They cater to her needs. They help my Mom to have more interaction with others. Their covid protocols have been really good during this pandemic.
Response from StoryPoint Birmingham
March 7, 2022
We appreciate you choosing our community for your loved one and value your feedback. If there is anything else our team can do for you, please let us know!
Peggy M - Family/friend
Assisted Living
November 10, 2021
Poor quality of service and care
The Sheridan’s web site and marketing material say all the right things, but our 92/90 year old parents experience daily service quality issues. This last week there was another 70 minute wait. This means 92 year old Dad has to provide care for Mom who is a stroke victim. We have provided the Sheridan of examples over and over again. Our concern is that both parents fall down due to the lack of care at the Sheridan. They say the right things but nothing changes
Response from StoryPoint Birmingham
November 22, 2021
We appreciate your candor. Our community is committed to providing nothing short of exceptional service and care to the residents who call our community home. We’d be glad to discuss the specifics of this review with you, and we hope you’ll reach to schedule some time to do so. Please contact me directly at 248-940-2052. Sincerely, Jordan, Executive Director.
Marilee M - Family/friend
Assisted Living
September 11, 2021
Fun place for Mom
My mother went in to the Sheridan the day before the assisted living places closed for coronavirus. It was a difficult year for everyone. The management is doing a good job keeping the residents safe. I think most if not all residents are vaccinated and they are still being tested regularly. Mom has exercise class every morning and there are different fun activities in the afternoon. They have live entertainment, and a happy hour of some type about once a week. The food is great and enjoys all her choices. It is possible to do as much or little as you want. The other residents are friendly as well. My Dad was in the memory care unit for a few months before he died(he was 93). They were hard working and very kind to my parents. Anyway, My Mom would recommend the Sheridan and so do I!
Response from StoryPoint Birmingham
September 25, 2021
Thank you Marilee for sharing your family's experience with others. As you know, finding the right place to call home for your loved ones can be difficult. We know other family's and seniors will appreciate your perspective.
anonymous - Toured community
Assisted Living
August 4, 2021
My review of The Sheridan at Birmingham
Our family was able to do an in person tour and we just fell in love with it, the building was absolutely beautiful. However, after doing research on the internet we saw they had a lot of bad reviews. We asked them in person and we just did not believe their answers.
Pamela - Toured community
Assisted Living
June 29, 2021
My Review of The Sheridan at Birmingham
I was able to the see the outside only due to the pandemic going on when I visited. The community was quieter and the location was a bit more secluded.
Neighborhoods around StoryPoint Birmingham
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.
Frequently Asked Questions about StoryPoint Birmingham
StoryPoint Birmingham offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored StoryPoint Birmingham 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (248) 940-2050 to reach a resident at StoryPoint Birmingham.
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