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Anonymous
-
Family/friend
5.0
Senior Helpers was very good to us
Although we are no longer using Senior Helpers it was great while it lasted. The caregivers were very friendly and very accommodating. They had a willingness to help in all capacities and it was very much appreciated. I will be using them again in the future when the need arises. they do an amazing job and I couldn't be more thankful to have been referred.
About the facility Senior Helpers - Havertown, PA
Senior Helpers can provide you with a professional caregiver to help you with some things around the house so you won't have to rely on your children or friends as much and so you remain independent in your home longer. We allow you to continue to enjoy the comforts of home and to spend more quality time with your families. We specialize in providing dependable and affordable in-home, non-medical care for seniors! Some of the services we provide are:
- Caring companionship
- Running errands & shopping
- Medication reminders
- Meal planning & preparation
- Light housekeeping & laundry
- Bathing & grooming assistance
Our professional caregiver employees are fully screened, insured and bonded. We can develop a schedule that is convenient for you — from as little as a few hours a day to 24/7 live-in care.
Senior living options offered
Home Care
Pricing for Senior Helpers - Havertown, PA
Total costs depend on select services and the level of care needed.
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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.
Compare
Senior Helpers - Havertown, PA
1 Raymond Dr, Suite 5 Building 1, Havertown, PA 19083
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6 reviews
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Starting rate
--Starting rate
Starting at $XX/hrStarting rate
--Starting rate
--Bathing/dressing
No
Bathing/dressing
Yes
Bathing/dressing
No
Bathing/dressing
Yes
Household chores
No
Household chores
Yes
Household chores
No
Household chores
Yes
Mobility monitoring or transfers
No
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
No
Mobility monitoring or transfers
Yes
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Reviews
for Senior Helpers - Havertown, PA
Overall Rating
2.4
Cleanliness
2.3
Friendliness
2.8
Care Services
2.4
Staff
3.0
Meals & Dining
Activities
2.4
Value for Cost
2.4
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Giovanna M - Resident/client
Home Care
March 30, 2024
Inconsistent support
The support we get is inconsistent or not at all. We get calls from senior helpers last minute with constant changes. The care is not consistent or lacking altogether. We are very disappointed in the attention and care we are getting.
Anonymous - Toured community
Home Care
November 27, 2020
Be very careful about using this service
About two months ago I contacted Senior Helpers to make arrangements for a person to come to my home to help look after my wife, who is suffering from Alzheimer’s Disease. Following a 20 minute interview on the phone, I was visited by a case coordinator my area, who spent about an hour at my house with me and my wife, doing a thorough evaluation of our needs. At the end of that visit I was told that the next step would be to find a caregiver to match our needs, something that would happen within just a few days, and that I should expect a call back from Senior Helpers very soon. After about a week with no further contact, I called again for an update and was told that the case coordinator would call me back right away. Several more days passed and I called again, again with the same result: no further contact. Now that two months have passed, I am still waiting for that call back, which has been promised to me repeatedly.
I don’t know why Senior Helpers has behaved toward me in this way. Maybe they were simply unable to find someone to provide the services I needed on the days and times I needed them, but that still does not explain why they didn’t just tell me that rather than continuing to make me believe that they were both ready and able to fill my request without any further wait.
I am not the sort of person that goes out of my way to criticize others on the Web, but the way Senior Helpers has treated me at a time when I was, and continue to be, desperate for help is so outrageous that I feel it is my duty to warn anyone who is thinking of turning to them for help. These are not honorable people. They think nothing of ignoring their customers. They are not reliable. They are not trustworthy. Be very careful, and good luck!
Elizabeth T. - Toured community
Home Care
August 7, 2019
Wonderful Experience
We used Senior Helpers during a very difficult time. They provided excellent service and helped connect us with resources in the area. We interviewed many companies and they were the experts when it came to Alzheimer's and Dementia.
donna m gagliardi
Home Care
December 16, 2017
management
awful wouldn't recommend them to my worst enemy - I have used their service for over 1 year will spend over $75,000 for their service - the problem starts at the top whoever manages the Havertown office doesn't know how to treat a customer/client. Desperately looking for another service who wants my business
Anonymous - Toured community
Home Care
July 13, 2017
Cancellation of Service
Senior Advisers
7/13/2017
he most important service that I need was for Housekeeping Chores; these task were either not done
or incomplete.
[Removed], yes I am canceling the service. I am very disappointed, I don't understand, after walking through I was angry to be taken advantage of, three hours to do
vacuum two rooms, Laundry, making a bed.
no dusting of anything, bathroom not cleaned shower or basin floor was not moped.
kitchen only floor was moped, but not cleaned. I ask her to wipe the cabinets & appliances down in the kitchen, this was not done. I furnished all cleaning supplies that
were needed. After just walking through the apt, I cannot afford to pay $23.00 per hour (3hours) for just to vacuum, make a bed & laundry .
I have to now find someone do what I thought would be done. I needed someone that could be trusted to do what they were being paid for, and I don't want to have to micro manage them to the job.
Plus she advised me that she was pregnant.
I sent Senior Helpers a list of task that were important and was assured that these services were available to me.
I am still seeking someone to be able to do these task.
Thank you
[Removed]
...
On June 29, 2017 at 9:30 AM "[Removed]" wrote: Are you canceling services? [Removed] Client Care Manager Senior Helpers Cell: [removed]| Email: [removed] Havertown 1 Raymond Drive | Building 1, Suite 5 | Havertown, PA 19083 Office (610) 789-4…
Anonymous - Family/friend
Home Care
August 14, 2015
Senior Helpers was very good to us
Although we are no longer using Senior Helpers it was great while it lasted. The caregivers were very friendly and very accommodating. They had a willingness to help in all capacities and it was very much appreciated. I will be using them again in the future when the need arises. they do an amazing job and I couldn't be more thankful to have been referred.
Viewing 1-6 out of 6 reviews
Frequently Asked Questions about Senior Helpers - Havertown, PA
A Place for Mom has scored Senior Helpers - Havertown, PA 2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (610) 789-4700 to reach a resident at Senior Helpers - Havertown, PA.
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To conduct a complete investigation, seniors and their families should:
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