Seaside Manor

Overall a horrible experience from staff to care. To many things happened while there that made for a dangerous environment. It was so sad to see my loved one mentally decline in this facility. Needless to say it was a short lived expensive experience. Now in a much better place, and back to normal self.

The staff is friendly but are not properly trained. Oversight of residents is minimal. The cleanliness is beyond horrible

We have gotten a first hand experience with BULLY practices ,and false promises. This have jeopardized the care of our loved one. The place is one step above Ghetto! It has nothing to do for anyone held in captivity on their memory care floor. This has been a nightmare from the very start . We would not recommend this to anyone ! EVER! This facility has nothing to do for their occupants ...NOTHING! If you want your loved one to die quickly from boredom and lack of physical activity and no mental stimulation , then you have found the right place. READ ever word in the contract (which I hope you NEVER sign) The executor /manager of the facility is a Bully. Its her way or the highway. Had DCF involved . Its your choice , but it was our nightmare!!!!!!!

Our experiences with this community have not been good.They are not taking good care of my mother in law at all. They provide bad care, and the staff are not good a following instructions. Everything they promised us they never followed through with. The community is not well maintained. At one point my mother in law had unexplained bruises on her arms. They are very under staffed. I would not recommend this community to anybody.

Loved it. Very clear and clean air as soon as I entered. Was greeted by Jeannie [Removed] with whom I had an appointment. Lovely lady warm and welcoming manner. Quaint decor simple cottage-type of feel. Was introduced to residents and staff along the tour. Everyone pleasant residents happy. Calm and orderly atmosphere. Very productive meeting with Jeannie did not feel pressured. She answered my questions with complete understanding of my needs. She got me right away. The apartments are a good size offer what you need. This was my first visit. I felt so at home. And had full confidence that my mother would feel comfortable and calm. I know she would be safe and secure . The fact that it is a small residence appealed to me.

My loved one lives at Seaside Manor. They have been there a couple years. When we first moved them in the place was alive, activities everyday, food looked and smelled good, they said they were working on some renovations. My loved one for to get out at least once a month for either a beach drive or to church, sometimes out to eat. They would listen to live music, do crafts, exercise with key staff, even help prepare food. They would allow residents to stir brownie batter or decorate a cookie then eat it, what a nice idea. Also participate in trivia and sing a longs. But recently in the past 3 or 4 months almost everything has stopped. I think a volunteer still comes in and plays bingo with a couple residents occasionally, and paints people nails but that's all I've seen happening. I heard a couple people went to church and to the store in the last few months, but it's less frequent. Its not as lively anymore when I visit. Something is missing. Also our family feels that upper management forgets about the current residents once in, and is just worried about the next one who might move in. It never used to be that way. A nice man ran the place when our loved one came and we use to see him playing pool with a couple of the men. The Activity girls would let the residents arrange the flowers and even paint and make jewelry. 1 lady would sit around and tear paper, I thought it was strange but the activity girl said it was too therapy and was good for arthritus and the lady would ask to do it, they would donate the paper to a local rabbit farm. Now NONE of this is happening. We don't even get a newsletter anymore in the mail - we had never gotten one, then for about 2 years we did, it was so nice to see what was going on there. Maybe they don't send it anymore because there is nothing going on. I think the nice activity girls left, a couple nice cooks left, the 2 nice marketing people left and a nice housekeeper left. All the good workers have just up and left. The only person I recognize anymore is the head cook and a girl on 2nd floor who passed meds. So many new faces. I wish it was the way it use to be. We are considering taking our loved one out. But we know they have made some friends with other residents. We don't have complaints about the care, just about the attitudes of people, the grumpy janitor, the know it all director, the it's not a big deal nurse, the I better check my cell phone workers and the lack of quality activities these days! Just heard the Secretary who did billing is leaving now too. She was the only one I could really get in touch with over there. If your taking your loved one there, visit all hours of the day and night before making your choice. The director will tell you whatever you want to hear, I've asked a few things and it's usually just lip service back from her. She can be nice, yes, but just doesntvalways follow through with her promises. Wonder if that is why good staff has left. Good luck with your decision, hope this helps.

This facility was previously named Hampton Manor and was owned and operated the Concordis Corp. At that time the care provided to loved ones was quite good and the staff was adequate ,and overall conditions were acceptable. Then approximately 1 1/2 years ago the facility was sold and changed its name to Seaside manor and began operations under the Saber Healthcare Corp. From that point to the present the services provided have continued to deteriorate to unacceptable levels. staff has been reduced and many more patients added. Under the new operators there has been 4 on site directors who have come and gone and it appears corporate focus is excessively profit driven. Good and experienced caregivers,overwhelmed by their workload have quit and replaced by under trained and inexperienced personnel who again don't remain long enough to adapt to the individual needs of those under their care. Present management has chosen to fill the facility to capacity while simultaneously reducing staff resulting in [removed] conditions with patients [removed] Dinner hours in the dementia section are extremely overcrowded and [removed] and meals are poorly prepared ,tasteless and frequently served cold. There are NUMEROUS OTHER serious problems related to the poor quality of care at this facility, and in closing i would advise anyone contemplating placing a loved one with a care provider to PASS UP SEASIDE MANOR.

Placed my mother in Seaside Manor for assisted living like her Dr evaluated that level of care. Soon after she was there they called and said they had moved her to the next level...They moved her without consulting with me first and they knew I couldn't afford the higher amount,and that I was out of state and couldn't take her out of there I was and have been out of state when they moved her.. Now I have to get back down there and figure out what to do next...Plus they want the extra money that i dont have.They don't seem to want to bother with my mother. Her health has gotten worse since in there also..I have to get her out of there and find something else. They obviously care more about getting more money, than the people they should be taking better care of.

All the staff was very friendly and very loving and very helpful and all the patients we saw there looked happy and they knew them all by name. In general Seaside Manor seemed like a really happy place to live.

Nice place, seems there is lots of activity, but I was concerned about the sitting room. not much room for a dining room area, but definitely safe and secure for someone.

From the first handshake to begin a tour for my Dad to his actual transition to Assisted Living at Seaside Manor, we were impressed with the staff and residents. Everyone is so helpful and loving and welcoming. The accommodations and activities are wonderful. So far, the level of care has been beyond expectation!