Promenade Senior Living

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Promenade Senior Living

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Memory care staff took good care of my mother as well as staff from St. Croix hospice.\nFacility was nice and clean. Room was good size and clean as well. Food was good. Staff offered activities even though my mother could not participate due to her condition. I would recommend that you visit the facility as the one price for rent and care giving are fixed.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Promenade Senior Living ","reviewContent":"The price and the location. But she has had quite a time getting rid of a bed sore and no one gave her a shower for at least the first week. They came in one time at 4 o'clock, but she was too tired at that time. I'm quite sure they told her that she could keep her old hospice company, but then they didn't let her after all.","reviewerDisplayName":"JM","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Promenade Senior Living","reviewContent":"Our family has had a positive experience at Promenade overall. While there were some medication scheduling issues during the initial transition period, those concerns were addressed within the first few weeks. Since then, our loved one has truly flourished in the community.\n\nThey stay actively involved in activities, have built meaningful friendships, and enjoy the meals and special events offered. The staff has consistently been welcoming, attentive, and engaging, which has made a significant difference in their quality of life. We are grateful to see our loved one happy, comfortable, and thriving at Promenade.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall, a good choice!","reviewContent":"The office staff is very hard to get in contact with. The care team were always very kind and helpful. The activities were plentiful and the team try to get residents involved.\n\nI don't know if they need to hire more people for the admin or what. We emailed, called and went in the office at least 10 times because payment was not being drafted. No payment had been pulled for 3 months then one day they called in a panic that payment hadn't been made. We tried so many time!!\nThe food was just bland but I think that's what you will find anywhere.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Promenade for My Mom! ","reviewContent":"I feel that the staff cares for my mom as much as I do and they keep me informed when anything arises. My mom a be difficult at times, but I believe she genuinely likes Promenade, she just like being difficult.","reviewerDisplayName":"Kourtney M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Different Experiences","reviewContent":"My father was there two separate times. The first duration, I thought everything was great. The entire facility was pretty new (5 years old), the dining room is large and open. The location is really central and very accessible to I-64. The room size is ok, could be a bit larger. A lot of activities and entire rooms for the residence and also families to use when visiting. Nice enclosed outdoor patio with a small walking path. The only downside was the staffing turn over was very high. Every other visit the staffing would change and my father could not get a rapport with any of the nursing staff. The director of the facility was great and helped my father through numerous challenges with his health. The second time he stayed there, same staffing issues and a new director who was nothing like the previous. Very strict with my father, and not near as understanding. Overall, I would rate the first stay at a 4 and the second at a 2.","reviewerDisplayName":"Barry M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall a Nice Community","reviewContent":"We did have a little trouble with them and possibly over charging my grandparents. We liked how friendly they were to my grandparents. The staff was always trying to get my grandparents involved in whatever activity was happening and they made it seem like a sense of community","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" Caring, Compassionate Community","reviewContent":"The staff have been very attentive, kind and engaging.\nThe food is not great.\nThere are a lot of activities but it would be nice if there was an ambassador program or a buddy system for new residents.\nWe feel like my mother-in-law is in a safe, caring environment.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Happy Home at Promenade","reviewContent":"I am happy with the staff and the space my mom loves in. The meals are good. The nice thing is i can always ask for a sandwich or some food for my mom. They are very flexible throughout the day with meal prep. They also almost always have an ice cream social around 2:30 daily. They bring in entertainment on Friday for a happy hour. The activities throughout the week are fun with good attendance. My mom rarely joins in, her choice.","reviewerDisplayName":"Suzi Y","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Glad we chose Promenade ","reviewContent":"We were very impressed during our initial tour. Once we moved in we were even more impressed with the level of care and service that my Mom receives. We unfortunately lost my Dad a week after my parents moved in. But since that time , the staff has been SO supportive of my Mom, making sure she stays engaged and active in the daily activities. We are so happy with our choice to move here!","reviewerDisplayName":"Kathleen Nashville Washington","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Red Bench Management","slug":"red-bench-management-1451651","averageReviewScoreDisplay":8.1,"communityCount":3,"reviewCount":126}},"communityName":"Promenade Senior Living","leadgenCompleted":false}

1391146

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8825 Eager Rd, Richmond Heights, MO 63144

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<p>Perfectly nestled between Ladue, Frontenac and Clayton, MO, in Richmond Heights, Promenade Senior Living will offer an active and engaged lifestyle with just the right supportive care available when needed. Just a stone's throw from all of the exciting cultural, shopping &amp; dining attractions St. Louis is proud to offer, Promenade Senior Living will set a new standard in Senior Living. Residents will enjoy beautifully appointed suites, a calendar full of activities and outings, an award winning dining program and much more all within a vibrant community full of life. Promenade Senior Living comprises 55 private apartments in Assisted Living including studio suites, one-bedroom suites and two-bedroom suites, some offering private terraces on the garden. Promenade Senior Living will have 26 suites within a specially designed memory care neighborhood.</p>

<p>Perfectly nestled between Ladue, Frontenac and Clayton, MO, in Richmond Heights, Promenade Senior Living will offer an active and engaged lifestyle with just the right supportive care available when needed. Just a stone's throw from all of the exciting cultural, shopping &amp; dining attractions St. Louis is proud to offer, Promenade Senior Living will set a new standard in Senior Living. Residents will enjoy beautifully appointed suites, a calendar full of activities and outings, an award winning dining program and much more all within a vibrant community full of life. Promenade Senior Living comprises 55 private apartments in Assisted Living including studio suites, one-bedroom suites and two-bedroom suites, some offering private terraces on the garden. Promenade Senior Living will have 26 suites within a specially designed memory care neighborhood.</p>

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