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9730 Prairie Lakes Blvd E, Noblesville, IN 46060
For more information about senior living options:
10 reviews
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4 star
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3 star
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1 star
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5.7
Review score
385 reviews
112 facilities
66 Photos available
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Noelle
-
Family/friend
4.0
Caring, comfortable, and safe
I am in a position where I can compare facilities. My mom
had Alztheimer's and was in a facility elsewhere. I had only one choice in our town, as she was a Medicaid patient.
If your parent is going into a memory care unit, be prepared for some missing items, as other patients like to "shop." At least at The Legacy at Prairie Lakes, you can request a lock be put on your loved one's door that can be opened from the inside. There will be laundry mix ups anywhere you go. The Legacy is a small facility, so things can be tracked down. Buy cotten clothes larger than needed because the laundry is set on very hot as to ensure
cleanliness.
The option of ordering food from a menu, if one does not like the daily entree is great. The facility is very clean and looks like a hotel lobby, but homier.
All of the staff are kind and seem to understand the needs of people with dementia. CNAs are the ones who do the dirty work: bed changing, diaper changing, tooth brushing,
bed making, etc. they receive low pay everywhere, but you will find so many with hearts of gold.
The Legacy facility is calm, pretty, and friendly. There is always an attempt to involve your loved one in activities.
The food there is great; it has its own chef.
SKILLED CARE is different. The rooms are small, but most patients are not very active when they are there. It does seem short staffed. We have never had any problems that were not immediately remedied.
No one will care about your loved one's wants and needs
as much as you do, but this place is staffed with busy, yet caring employees. It is a safe environment. You still have to be the advocate. That's the way it is anywhere.
My mom got good care, but the environment was not nearly as comforting and calm and visually pretty.
About the facility Prairie Lakes Health Campus
Prairie Lakes Health Campus in Noblesville, IN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
Adult Day Services
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Amenities at Prairie Lakes Health Campus
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Memory Care
- Medication Management
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Room Service
- Professional Chef
- Anytime Dining
- Vegetarian
- Vegan
- Gluten-free
- Guest Meals
- Restaurant Style Dining
- Organic
- Low / No Sodium
- Kosher
- Special Dining Programs
- No Sugar
- Meals Provided
- International Cuisine
Room Amenities
- Air Conditioned
- Wi-Fi/high-speed internet
- Handicap Accessible
- Respite or Short Term Stays Offered
- Kitchenette
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Ground Floor Units
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
- Bar or Pub
Transportation & parking
- Resident Parking Available
- Transportation at Cost
- Uncovered Parking
Common areas
- Main Street Shops
- Beauty Salon
- Indoor Common Areas
- Barber Shop
- Meeting Room
- Outdoor Common Areas
- Outside Patio
- Central Fireplace
- Library
- TV Lounge
Recreational areas
- Arts and Crafts Center
- Piano or Organ
- Raised Garden Beds
- Fitness Center
- Jacuzzi
- Golf Course or Putting Green
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- English
Activities
- Pet-focused Programs
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Sensory-based Programs
- Devotional Activities Offsite
- Trivia Games
- Day Trips and Outings
- Visiting Chaplain or Priest
- Cooking Classes
- Dances
- Activities Off-site
- Karaoke
- Reminiscence Programs
- Brain fitness / Dakim
- Educational Speakers / Life Long Learning
- Community Service Programs
- Art Classes
- Live Well Programs
- BBQs or Picnics
- Wine Tasting
- Birthday Parties
- Live Musical Performances
- Gardening Club
- Stretching Classes
- Intergenerational Programs
- Activities On-site
- Live Dance or Theater Performances
- Holiday Parties
- Happy Hour
- Catholic Services
- Protestant Services
Compare
Prairie Lakes Health Campus
9730 Prairie Lakes Blvd E, Noblesville, IN 46060
Magnolia Springs Bridgewater
14901 Carey Road, Carmel, IN 46033
Sunrise on Old Meridian
12130 Old Meridian Street, Carmel, IN 46032
Five Star Residences of Noblesville
7235 Riverwalk Way N, Noblesville, IN 46062
Review score not available
10
Review score
204 reviews
10
Review score
204 reviews
5 star
84%
4 star
13%
3 star
1%
2 star
2%
1 star
0%
9.8
Review score
68 reviews
9.8
Review score
68 reviews
5 star
44%
4 star
46%
3 star
7%
2 star
3%
1 star
0%
9.1
Review score
46 reviews
9.1
Review score
46 reviews
5 star
45%
4 star
35%
3 star
9%
2 star
4%
1 star
7%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Adult Day Services
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for Prairie Lakes Health Campus
10 reviews
Write a review5 star
30%
4 star
20%
3 star
10%
2 star
0%
1 star
40%
A Place for Mom has scored Prairie Lakes Health Campus with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Prairie Lakes Health Campus has 10 reviews with an average "overall experience" of 2.8 out of 5.
Overall Rating
2.8
Cleanliness
3.2
Friendliness
3.0
Care Services
2.8
Staff
Meals & Dining
Activities
2.9
Value for Cost
3.0
A Place for Mom has scored Prairie Lakes Health Campus with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Prairie Lakes Health Campus has 10 reviews with an average "overall experience" of 2.8 out of 5.
Parent company
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
Anonymous - Family/friend
Memory Care
June 6, 2019
Extremely Disappointed
Before admitting our loved one to Prairie Lakes, we checked and were told by the facility that they could care for hospice patients that were bed ridden and unable to communicate their needs.
When we arrived, our family and hospice nurse spent a few hours explaining all of our loved one’s needs to the staff.
• First night, staff attempted to take our bedridden loved one to the bathroom and dropped them to the floor.
• Next afternoon, our loved one had the same sheet that they transported them from home on. It was soiled through the sheet.
• Staff would drop off food trays and leave knowing they could not feed themselves. When we asked, the staff was totally put out that they would have to feed our loved one if we were not there to help.
• Meds were always overdue and staff would have to be reminded. During one occurrence, they said they gave the medication already but a family member was there and knew they hadn’t. We asked to see our loved one’s chart to check the daily meds and they got very upset that we asked.
• Witnessed staff giving the incorrect dose of medication to our loved one.
• Heard an aid tell the nurse on duty that a patient wouldn’t communicate their needs to them so they could just lay there until they did. The nurse didn’t even react or guide the aid and left the patient in the room unattended.
My family took shifts around the clock for a week to help and be with our loved one.
We brought the above issues up with the staff to let them know our concerns and was told by Executive Director, [name removed], if we did not like the care, we needed to move our loved one.
If your loved one needs help to care for themselves, I would stronger recommend you to find another facility. One that is willing to work with you and understand your loved one needs that they deserve and you pay for, especially in their last days of their life.
We did move our loved one to a wonderful, caring, and loving facility that did meet all of these needs.
Noelle - Family/friend
Memory Care
March 16, 2017
Caring, comfortable, and safe
I am in a position where I can compare facilities. My mom
had Alztheimer's and was in a facility elsewhere. I had only one choice in our town, as she was a Medicaid patient.
If your parent is going into a memory care unit, be prepared for some missing items, as other patients like to "shop." At least at The Legacy at Prairie Lakes, you can request a lock be put on your loved one's door that can be opened from the inside. There will be laundry mix ups anywhere you go. The Legacy is a small facility, so things can be tracked down. Buy cotten clothes larger than needed because the laundry is set on very hot as to ensure
cleanliness.
The option of ordering food from a menu, if one does not like the daily entree is great. The facility is very clean and looks like a hotel lobby, but homier.
All of the staff are kind and seem to understand the needs of people with dementia. CNAs are the ones who do the dirty work: bed changing, diaper changing, tooth brushing,
bed making, etc. they receive low pay everywhere, but you will find so many with hearts of gold.
The Legacy facility is calm, pretty, and friendly. There is always an attempt to involve your loved one in activities.
The food there is great; it has its own chef.
SKILLED CARE is different. The rooms are small, but most patients are not very active when they are there. It does seem short staffed. We have never had any problems that were not immediately remedied.
No one will care about your loved one's wants and needs
as much as you do, but this place is staffed with busy, yet caring employees. It is a safe environment. You still have to be the advocate. That's the way it is anywhere.
My mom got good care, but the environment was not nearly as comforting and calm and visually pretty.
Anonymous - Industry reviewer
Memory Care
September 26, 2016
Very friendly!
A great place for care and rehab. The staff are very friendly and accountable for any concerns. Great place to work and recommend family and friends to.
Anonymous - Industry reviewer
Memory Care
September 26, 2016
Great Service and care.
Great service and they take care of their residents first along with recognizing their employees efforts.
Mary - Resident/client
Memory Care
August 2, 2016
You'll Like It Here!
Prairie Lakes is the primary reason I am recovering from a fractured ankle. The administration is always present for questions. The nurses are professional and the aides are compassionate, sincere, and caring. The P.T. and the O.T. therapists were top notch, constantly trying to improve your condition. The food was very good and the desserts were fabulous! The social activities are varied and the staff goes out of their way to include everyone in activities, always with a smile, including religious gatherings of varied denominations. Even the maintenance staff was friendly and helped me when requested. As I said in my title, "You'll Like It Here!"
Angry Daughter - Family/friend
Memory Care
March 10, 2016
Extremely Disappointed
Step-dad was there for less than 2 weeks and my mother was told they wanted him out because they didn't have enough staff to attend to his hygiene needs. Further, the staff did not make sure he took a shower or changed clothes daily. This place is not for anyone that remotely needs personal assistance.
Anonymous - Family/friend
Memory Care
October 17, 2015
Buyer Beware, Inefficient, Inexperienced on every level...
Our long term personal experience with this facility found Prairie Lakes Health Campus Noblesville IN to have an\r\nInefficient/inexperienced management team including the current Executive Director, D.O.N., Social Services Director, numerous unit mgrs., and office staff. Their advanced degrees/ credentials, certificates and licensing are intended to enhance one's ability to obtain employment, however they do not guarantee proficiency in any position. We found this to be true at Prairie Lakes. The following deficiencies and concerns of negligence became evident in 2015: overall resident care is lacking from inefficient medication mgmt., low level of personal care/hygiene, treatment/diagnosis of medical issues (misdiagnosed or not diagnosed), medical record mgmt. is not up to date/resident information is falsely reported, the resident care plan is not followed by the team, social servi ces dept. does not assist the family in a positive manner but rather works against the resident/family on many levels, activities are not appropriate for ALL residents, weekend staffing continues to be an issue despite Prairie Lakes denial of this fact (visit the facility during the evening shift, weekend, etc.) . Theft of resident's personal belongings has increased and Prairie Lakes does not address, file appropriate docs when a theft does occur. My review is based on fact, not innuendo, conjecture or false statements...while there may be glowing reviews posted on Prairie Lakes FACEBOOK page I seriously doubt any of those posts have had a long term relationship with this facility. Management has no empathy, nor are they qualified to provide long term care for anyone. Once you deviate from their game plan, resist, question or buck the system you and your family member are labeled as a trouble maker and pay the ultimate price...the over zealous need to disch arge the resident by the staff. \r\nI was entrusted with the task of finding, overseeing that my parent received excellent high quality long term care, to live in a clean environment, to be treated with respect and dignity until death. This is the verbiage/contract info I received from Prairie Lakes Health Campus Noblesville IN, upon admission. They did not deliver on this promise, they are not qualified or capable to deliver the services they advertise. Personally, I would NOT use the services of any nursing homes unless absolutely necessary, there may be better options for your parent. Prairie Lakes is nothing more than a glorified warehouse that receives a slightly better rating on the Medicare ucomparenursinghome website. In the end, literally that means nothing...
Anonymous - Family/friend
Memory Care
September 6, 2015
I do not recommend Prairie Lakes Health Campus!
Prior to placing my parent at Prairie Lakes I toured many facilities, this seemed to be the best fit for our needs with regard to services they provide for current and future needs. The nursing staff as well as the sales and marketing team did a good job of "selling'" their services as we ultimately decided on Prairie Lakes. During our time at PL the facility experienced many personnel changes: 4 Executive Directors, 3 or 4 Social Service Directors, the same with the Director of Nursing (I've lost count). This in turn created the "trickle down" effect with the folks caring for your loved one. Nurses, CNAS, aids and other personnel have come and gone due to the constant management changes. There is no continuity of care thus creating an unacceptable level of care for our parents. I will not give this facility a good rating due to the many negative issues that we've experienced during our stay. A facility is only as good as their management team and the current management is an abomination. The statistics for all nursing homes are available at nursinghomecompare.gov however they may not be up to date as there is a lag time of several months for posting. Also, all nursing homes should have their most current department of health inspection report available for all guests to peruse. Prairie Lakes has been cited for not having this information readily available. The inspection reports are on the Medicare.gov website as well.
Response from Prairie Lakes Health Campus
September 11, 2015
Thank you for the concern. We understand your frustration and would appreciate a chance to discuss further. We would be glad to put you in contact with a member of our Senior Leadership Team in order to discuss your concerns.
Loved one - Toured community
Memory Care
February 10, 2014
We toured this location when we were ...
We toured this location when we were looking into care options for our loved one. This was a nice enough looking community, and the staff were friendly, but the rooms were VERY small! I wish they had had room sizes listed on line, I could have saved myself a drive. They also wanted to have our loved one in an odd care set up, where he would spend the day in the assisted living section, and nights in the memory care section. This would have left him in a position where he could not return to his room until the evening.
Daughter - Toured community
Memory Care
October 14, 2013
I liked it from a skilled nursing app...
I liked it from a skilled nursing approach, it had a small smell, but not as bad as Riverwalk Village. My husbands grandma was there a couple of years ago and everyone that dealt with it seemed really happy with it. They did not accept medicaid or they had a really long waiting list and we needed something right away.
Viewing 1-10 out of 10 reviews
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Indiana regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Indiana regulations for Assisted Living.
Frequently Asked Questions about Prairie Lakes Health Campus
Prairie Lakes Health Campus offers Studio, 1 Bedroom and Semi-Private. Learn more.
Call (317) 770-3644 to reach a resident at Prairie Lakes Health Campus.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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