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Pinnacle West

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230 Welcome Way Blvd, Indianapolis, IN 46214

9.2
Review score
25 reviews
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9.2
Review score
25 reviews
5 star
40%
4 star
40%
3 star
12%
2 star
8%
1 star
0%
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Anonymous
-
Resident/client
4.0
NeighborCare of Chapel Hill review
I think there in transition. Hopefully we have clearer leadership soon and based on the experience we have had so far we would recommend this community to other families

About the facility
Pinnacle West

Senior living options offered

Independent Living

Senior Apartments

Pricing
for Pinnacle West

Total monthly costs depend on room type, select services, and the level of care needed.

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1 Bedroom
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Pinnacle West
Pinnacle West

230 Welcome Way Blvd, Indianapolis, IN 46214

Traditions at North Willow community exterior
Traditions at North Willow

1703 W 86th St, Indianapolis, IN 46260

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Five Star Residences of Clearwater

4519 E 82nd St, Indianapolis, IN 46250

Five Star Residences of Banta Pointe
Five Star Residences of Banta Pointe

6510 N U.S. 31, Indianapolis, IN 46227

9.2
Review score
25 reviews
9.2
Review score
25 reviews
5 star
40%
4 star
40%
3 star
12%
2 star
8%
1 star
0%
9.8
Review score
78 reviews
9.8
Review score
78 reviews
5 star
83%
4 star
13%
3 star
3%
2 star
1%
1 star
0%
9.8
Review score
55 reviews
9.8
Review score
55 reviews
5 star
58%
4 star
24%
3 star
11%
2 star
2%
1 star
5%
9.4
Review score
39 reviews
9.4
Review score
39 reviews
5 star
49%
4 star
38%
3 star
10%
2 star
3%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Independent Living, Senior Apartments

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Pinnacle West

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management

Room Amenities

  • Air Conditioned
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Cable or Satellite TV
  • Private patio, deck, or balcony
  • Full kitchen
  • Bath Tubs
  • Ground Floor Units
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Meeting Room
  • Library
  • Outdoor Common Areas
  • Outside Patio
  • Beauty Salon
  • Private Bath
  • Indoor Common Areas
  • Barber Shop

Recreational areas

  • Piano or Organ
  • Ballroom
  • Fitness Center

Services

  • Grocery Shopping and Errands
  • Beautician

Activities

  • Day Trips and Outings
  • Bible Study Group
  • Cards / Pinochle Club
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Art Classes
  • Wii Bowling
  • Stretching Classes
  • Trivia Games
  • Activities On-site
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Walking Club
  • BBQs or Picnics
  • Catholic Services
  • Activities Off-site
  • Book Club
  • Forever Fit
  • Holiday Parties
  • Dances
  • Yoga / Chair Yoga
  • Tai Chi
  • Live Well Programs
  • Birthday Parties
  • Karaoke

Reviews

for Pinnacle West

9.2Review score25 reviews
9.2
Review score
25 reviews
5 star
40%
4 star
40%
3 star
12%
2 star
8%
1 star
0%
Communicare Health
9
Review score18 reviews4 communities
Write a review
A Place for Mom has scored Pinnacle West with 9.2 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Pinnacle West has 25 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
3.9
Friendliness
4.5
Care Services
3.8
Staff
4.1
Meals & Dining
3.7
Activities
4.1
Value for Cost
4.3
A Place for Mom has scored Pinnacle West with 9.2 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Pinnacle West has 25 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Communicare Health
9
Review score18 reviews4 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 25 reviews
Anonymous - Resident/client
Independent Living
September 18, 2024
4.0
Verified Review
NeighborCare of Chapel Hill review
I think there in transition. Hopefully we have clearer leadership soon and based on the experience we have had so far we would recommend this community to other families
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
5
Anonymous - Resident/client
Independent Living
September 16, 2024
4.0
Verified Review
Things to know before moving in
I understand this facility has been sold or in the process so I don't know what will happen then. They don't maintain the grass areas by our patios but they may contracted out. They do have issues with bugs that we aren't used to dealing with. They do come out and treat if you have a problem. I think it's the type of people who live here. Now I am not be judging
Cleanliness
3
Friendliness
4
Staff
4
Value for Cost
5
Anonymous - Resident/client
Senior Apartments
July 10, 2024
5.0
Verified Review
A great experience
Everything about NeighborCare of Chapel Hills has made it such a great experience and I would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Senior Apartments
June 11, 2024
5.0
Verified Review
NeighborCare of Chapel Hill
Staff is very kind and helpful. They try to accommodate the residents. Apartments are good size. There have been rental rate increases.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Anonymous - Family/friend
Senior Apartments
June 6, 2024
3.0
Verified Review
Review for NeighborCare of Chapel Hill
It feels safe here.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Senior Apartments
April 5, 2024
4.0
Verified Review
They short staff but the people that works there is very helpful
It's ok it just a little pricey. They don't have food - that stopped, its sad. My mom likes it there.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Activities
4
Value for Cost
4
Anonymous - Resident/client
Senior Apartments
April 2, 2024
5.0
Verified Review
My experience at NeighborCare
The staff that cleans the lobby and other venues do a good job. Every one has been kind. Although I receive a calendar of events made available to me, I have not yet participated, because I have my own way of life and things Independently that I do on a day to day basis, work, church, etc., come and go as I please. I am Satisfied with having an Apartment with all utilities included that is a tremendous savings to my budget
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
March 28, 2024
5.0
Verified Review
Recommended
My loved one is currently a resident at NeighborCare of Chapel Hill and she is in Independent Living. The move in process was okay. Her experience has been great, so far. The facility, overall, is really nice and my mother loves it!
Cleanliness
3
Friendliness
5
Care Services
5
Staff
3
Activities
5
Value for Cost
5
Anonymous - Family/friend
Senior Apartments
March 11, 2024
5.0
Verified Review
Would Recommend
I enjoy the friendliness and the price is good.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Activities
5
Value for Cost
5
Anonymous - Resident/client
Senior Apartments
February 27, 2024
3.0
Verified Review
Disappointed
I can really only comment on my building. It's ok just isn't for me. No privacy. Also maintenance is very slow. Based off of my experience, I would not recommend this facility to others looking.
Cleanliness
2
Friendliness
2
Staff
2
Activities
2
Value for Cost
4
Mary - Family/friend
Senior Apartments
September 21, 2023
4.0
Verified Review
Review for NeighborCare of Chapel Hill
I would recommend and I already did. It was recommended by 'A Place For Mom' and other communities had waitlists only.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Brenda - Family/friend
Independent Living
September 5, 2023
2.0
BED BUGS BED BUGS BED BUGS
My moms, in her 80's, lives here, & is an emaculately clean living person. Her legs are ate up with bed bugs, it's so sad & the office asks her & her children to purchase her own $50 bottle of bed bug treatment. This is awful, sad, terrible!! If hospitals, other apartments & hotels can control this, the rent tenants pay should Also do the same. HORRIBLE HORRIBLE!!
Cleanliness
4
Friendliness
4
Care Services
1
Staff
4
Meals & Dining
1
Activities
4
Value for Cost
1
Terry B - Family/friend
Senior Apartments
July 24, 2023
5.0
Verified Review
Thankful for NeighborCare!
The staff was wonderful and very accommodating. We had a time line that was almost impossible, however they were able to work out an apartment for Stephen at a price he could afford. We very much appreciate them. The amenities are very good. There is a barber on site and that was such a relief for him. They have many more things available if he would take part. Maybe with time. It would be helpful if they had someone who could do light housekeeping for a fee or could do grocery shopping. [name removed] and [name removed] were great!
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Value for Cost
5
Ann - Resident/client
Independent Living
June 27, 2023
5.0
Friendly community of neighbors.
If I could give the friendliness of the staff a 5+++++ I would. I will say that I am very happy here. I am one of the healthier folks, and age 69 and didn't choose it necessarily because it is a care facility. I have not needed the care so I cannot comment on the care services. When it comes to the meals and dining service, they just discontinued meals because so few people used it, preferring do prepare their own meals. For the activities, I have not participated in any of them, so I can't really rate them.
Cleanliness
4
Friendliness
5
Staff
5
Anonymous - Resident/client
Independent Living
April 19, 2023
2.0
Verified Review
Not Good
There are a bunch of pests, such as mice, roaches, and more in the community. My apartment is infested due to other apartments, and the community not responding quick enough to the issue. I wish the staff would follow through on concerns and requests from the residents. The oven in my apartment has issues and I have mentioned this to the staff. There are some activities such as Wii and bingo for the residents to participate in.
Cleanliness
1
Friendliness
4
Staff
2
Activities
3
Value for Cost
1
anonymous - Family/friend
Independent Living
April 12, 2023
4.0
Verified Review
Our family's experience is fine.
The community is reasonable clean, and the company is in the process of replacing the carpet in the hallways and the lobby area. The staff members are very helpful and friendly. The building manager checks up on the residents and calls when there is a problem. The meals are average, some do not like the food that is prepared. The activities although are well planned. Based on our experience so far we would recommend the NeighborhCare of Chapel Hill.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Kathy - Family/friend
Independent Living
April 11, 2023
5.0
Verified Review
Good balance of activities to consider various interest with the community. Have used the onsite Café only a times and it was good. Plan too use this amenity more going forward. Maintenance was quick to address some specific move-in requests. [Name removed] (building manager) has been responsive and easy to work with. [name removed] (building receptionist) is helpful and responsive to questions. [Name removed] (executive director...big boss) has provided informative community updates. [Name removed] (leasing agent) was super helpful during the entire leasing process.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Yvonne - Resident/client
Senior Apartments
March 13, 2023
4.0
Verified Review
Review for NeighborCare of Chapel Hill
I haven't lived here long, but [name removed] has always took care of any concerns I've had. I picked this community, because it was reasonable rent, and all the utilities were paid.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Christina l Wells - Resident/client
Independent Living
January 30, 2023
5.0
Great place to Live
Great place to live and a great price. They really make you feel like family. New Management has fixed a lot of things that was wrong and keep making improvements. The building managers give their all to make everyone feel safe and secure. They make you feel like family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Herbet - Resident/client
Independent Living
September 1, 2022
5.0
Verified Review
a nice community with friendly staff
What really stood out to me about NeighborCare of Chapel Hill, was the location, the size of my apartment and the friendliness of the staff. They do have activities going on here for those who want to participate and based on my experience so far I would recommend them to other families.
Cleanliness
5
Friendliness
5
Staff
5
Activities
4
Value for Cost
5
Viewing 1-20 out of 25 reviews

Neighborhoods
around Pinnacle West

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Frequently Asked Questions
about Pinnacle West

Pinnacle West offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Pinnacle West 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (317) 273-4208 to reach a resident at Pinnacle West.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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