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379 Fountains Parkway, Fairview Heights, IL 62208
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Abby
-
Child of resident/client
5.0
Review of Americare's Parkway Gardens
Overall, I have been pleased with this facility and so has my loved one. The nursing staff, caregivers, and chefs are phenomenal. As far as cleanliness, they empty the waste baskets and wash the resident's clothing and bedding, but are unsure of how often they vacuum the resident's rooms. Common areas always appear to be clean and in order. Food is delicious (especially during the holidays); although the menu has somewhat changed possibly due to the majority of the residents' health conditions. They have had 2 awesome activity directors; unsure of activities now since both of them have moved on. There is a lot of staff turnover, however, the ones that have remained are priceless! I think the price is reasonable, especially when compared to other facilities in the area.
About the facility Parkway Gardens Senior Living
Parkway Gardens Senior Living in Fairview Heights, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at Parkway Gardens Senior Living
Healthcare Services
- Medication Management
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Incontinence Care
- Diabetic Care
Meals & Dining
- Restaurant Style Dining
- No Sugar
- Vegetarian
- Meals Provided
- Low / No Sodium
- Anytime Dining
- Gluten-free
- Guest Meals
Room Amenities
- Wheelchair Accessible Showers
- Ground Floor Units
- Respite or Short Term Stays Offered
- Kitchenette
- Bath Tubs
- Handicap Accessible
- Wi-Fi/high-speed internet
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Library
- Outdoor Common Areas
- TV Lounge
- Outside Patio
- Central Fireplace
- Computer or Media Center
- Meeting Room
- Barber Shop
- Beauty Salon
- Indoor Common Areas
Recreational areas
- Fitness Center
- Game Room
- Raised Garden Beds
- Piano or Organ
- Arts and Crafts Center
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Live Dance or Theater Performances
- Holiday Parties
- Activities Off-site
- Happy Hour
- Cooking Classes
- Stretching Classes
- Intergenerational Programs
- Dances
- Activities On-site
- Live Well Programs
- Day Trips and Outings
- Art Classes
- Other Religious Services
- BBQs or Picnics
- Bible Study Group
- Birthday Parties
- Live Musical Performances
- Pet-focused Programs
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Devotional Activities Offsite
- Wii Bowling
- Educational Speakers / Life Long Learning
- Trivia Games
- Community Service Programs
Compare
Parkway Gardens Senior Living
379 Fountains Parkway, Fairview Heights, IL 62208
Charter Senior Living of Shiloh
1201 Hartman Ln, Shiloh, IL 62221
Addington Place of Collinsville
1207 Vandalia St, Collinsville, IL 62234
Bradford Place
1463 Benchmark Ct, Swansea, IL 62226
Review score not available
9.7
Review score
32 reviews
9.7
Review score
32 reviews
5 star
72%
4 star
19%
3 star
6%
2 star
3%
1 star
0%
9.0
Review score
30 reviews
9.0
Review score
30 reviews
5 star
50%
4 star
37%
3 star
3%
2 star
7%
1 star
3%
9.0
Review score
29 reviews
9.0
Review score
29 reviews
5 star
44%
4 star
21%
3 star
14%
2 star
14%
1 star
7%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Parkway Gardens Senior Living
22 reviews
Write a review5 star
50%
4 star
23%
3 star
27%
2 star
0%
1 star
0%
Americare
5.2
A Place for Mom has scored Parkway Gardens Senior Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Parkway Gardens Senior Living has 22 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.4
Care Services
4.2
Staff
5.0
Meals & Dining
4.0
Activities
4.0
Value for Cost
4.1
A Place for Mom has scored Parkway Gardens Senior Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Parkway Gardens Senior Living has 22 reviews with an average "overall experience" of 4.2 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
Abby - Family/friend
Assisted Living
June 29, 2022
Review of Americare's Parkway Gardens
Overall, I have been pleased with this facility and so has my loved one. The nursing staff, caregivers, and chefs are phenomenal. As far as cleanliness, they empty the waste baskets and wash the resident's clothing and bedding, but are unsure of how often they vacuum the resident's rooms. Common areas always appear to be clean and in order. Food is delicious (especially during the holidays); although the menu has somewhat changed possibly due to the majority of the residents' health conditions. They have had 2 awesome activity directors; unsure of activities now since both of them have moved on. There is a lot of staff turnover, however, the ones that have remained are priceless! I think the price is reasonable, especially when compared to other facilities in the area.
Sue - Family/friend
Memory Care
May 26, 2017
Peace of mind
Parkway Gardens is GREAT, my father has been there for six weeks. he absolutely loves this community and I will tell you he is not a easy man to please! :-)
The staff is like family, they are available 24/7, no one goes hungry in their little community. The variety of food for each meal is unbelievable even on weekends, snacks available all the time, the activities they offer to the residents is so nice. Housekeeping keeps the home exceptionally clean. The laundry for the residents is their clothes only rather than throwing everyone's clothes in together on wash day
Parkway Garden is the place for any family member that just cannot live along any longer, I have peace of mind knowing my father is taken care of so well.
Anonymous - Toured community
Memory Care
August 16, 2016
Nice Community, But To Expensive
This is a nice community, my tour went well. It is a smaller community compared to others. From what I saw the community appeared to neat and tidy. The staff was kind and friendly. It was just to expensive for our budget. It was a nice tour and I would've felt comfortable placing my father here. It was just to expensive.
Anonymous - Toured community
Memory Care
July 12, 2016
A Tour For Us
We were able to take a tour of the nice community. It was a wonderful place and I liked how the manger followed up with us afterwards many times. He called to see how Grandma is doing.
Anonymous - Family/friend
Memory Care
October 16, 2015
So far so good
So far so good at Parkway Garden & Arbors at Parkway Gardens. I have no complaints at this point. Everything seems to be going well at this facility. It has been a good experience so far.
Anonymous - Family/friend
Memory Care
October 5, 2015
A Great Experience
It was a just great experience. They were very personable, and had a friendly staff. They definitely made us feel welcomed when we entered. It seems as if it is a good place and it is a place I would use again.
Response from Parkway Gardens Senior Living
October 6, 2015
Thank you so much for taking the time to share your thoughts about our community. Our team works hard every day to deliver a great customer experience. If we can be of any further assistance to you, let us know. We take great pride in all we do.
Lynn Haas
Executive Director
Anonymous - Family/friend
Memory Care
May 15, 2015
Overpriced and overrated
I think its overpriced, over rated, and the food they serve is not that good. It is clean. Everyone is very nice. It is overpriced. I rate the care services 3 stars because it needs improvement. They offer activities.
Response from Parkway Gardens Senior Living
May 18, 2015
Thank you for your comments about our community. I am glad you find our staff friendly and our community well-maintained and clean. We're sorry we did not meet (or are not meeting) your expectations in terms of dining. If you our your family member is a current resident at Parkway Gardens I encourage you to bring your concerns and suggestions to Lynn Haas our administrator. Lynn and her team are committed to a great customer experience for all of our residents. Dining is always a main focus for our residents. So knowing food preferences is important. Again, thank you for taking the time to share your thoughts and please reach out to Lynn.
Pat Cokingtin
Senior Vice President, Americare
LSPreis - Family/friend
Memory Care
April 17, 2015
The Nursing Home Alternative
Arbor At Parkway Gardens in Fairview Heights, IL 62208 was the best alternative to a traditional nursing home. The residents get the care like a nursing home, but more attentive to individual needs. The atmosphere is like a 5 Star Hotel that is warm, clean, and homey feeling. Staff was friendly and seemed authentically sincere. If your love one has to be self-paid, the Arbor is the same or minimally higher in cost. The Arbors is a place that you can feel, "They will take care of your love one the same or better than you could. You, as a care-giver, can have peace of mind.
Anonymous - Family/friend
Memory Care
April 4, 2015
Arbors at Parkway Gardens
The staff seems to be very caring and gets to know the residents. The food could be better. There seems to be a lot of turnover. They are great about keeping me informed about my parents.
Anonymous - Toured community
Memory Care
February 23, 2015
We toured the Arbors at Parkway Gardens due to it being the memory care facility. The rooms were of good size and can come furnished if needed. They have a chef who will prepare a meal for your love one. This facility is very nice and is comparable in price. The staff was very nice and friendly.
Anonymous - Toured community
Memory Care
January 7, 2015
They only care about getting your 5+ grand each month. They don't do any special diets, their daily activities are a joke. They force the residents to do things they don't want to do and they allow residents who have mental issues live there and put their other residents and their staffs lives at risk.
C M - Toured community
Memory Care
June 9, 2014
Very nice looking community!
We toured this location when we were looking into memory care options for my loved one. This place looked absolutely wonderful, it was clean, well kept, and the staff were all very helpful and friendly. Unfortunately at the time of my search they did not have any single room openings for memory care, which is what our loved one preferred. This would like have been our first choice, if they had had the availability!
Response from Parkway Gardens Senior Living
June 10, 2014
Thank you so much for taking the time to share your thoughts about our community. Our team works hard every day to deliver a great customer experience. If we can be of any further assistance please let us know.
Lynn Haas
Executive Director
Anonymous - Toured community
Memory Care
March 27, 2014
My siblings and I feel like...
My siblings and I feel like this place would be the perfect fit for dad. The smaller size would work best for him.the outside area was perfect since he can enjoy watching other areas outside of the home. The closets are smaller to hold only the current seasons clothes. they had a dresser nets the common area for residents if they like to rummage through the drawers. I feel like this place really gets it. But the price is out of dad's range.
B R - Family/friend
Memory Care
February 19, 2014
Nice looking facility, and a friendly staff
We had our loved one here until health reasons necessitated a move, and overall they did a very good job. The facility itself was very well kept and clean. The staff were friendly and did a good job of providing enough care and activities to keep the residents comfortable and entertained.
Lowell - Family/friend
Memory Care
September 20, 2013
What I would want for myself
I only had her there for a couple of days, it was assisted living and I found she needed more care. That was a fantastic place and I have no complaints about it at all. The mistake I made was when I was looking for a place, I was looking for a place that I would like to stay and I wasn't really looking for her needs. I found the place to be very accommodating, very nice, the people were great and I have nothing but good things to say about them.
Satisfied Customer - Family/friend
Memory Care
August 21, 2013
Own apartments
It's a small community with a lot of staff. The staff to resident ratio is really good. The food looks good and they appear to be good portions. The setting is very pretty; it is a newer community so it is very pretty. Each resident has their own apartment, which are pretty spacious. Parkway Garden is more the assisted living side of the community while Arbors is the memory care side. I would recommend this community to anyone.
Sharon - Family/friend
Memory Care
August 21, 2013
Fine food with choices to chose from
My husband did a lot of things himself but they still checked in on him to make sure he was doing his meds right. He had a stroke, he doesn't really communicate a lot with people but they did come and get him for some of the activities so he did participate in that and he enjoyed going to his meals. Like breakfast, he usually chose what he wanted, they had a menu, but he chose what the wanted. He had 3 meals a day, on time, and he didn't complain too much about the food but I think some of it was frozen and rpepared like that and it wasn't always real hot but he tolerated it and I ate there a couple of times and it wasn't too bad. They usually had 2 selections at least to chose from. From what I know I think it was a pretty good value money wise it was agreeable I think.
Jana - Family/friend
Memory Care
June 14, 2013
Lots of Windows
We chose this location because it is a really small community and really feels like home, does not have the hotel feeling. It is really bright inside because of all the windows. The have activities if you chose to participate. The staff is really friendly and helpful.
A Place For Mom Customer - Toured community
Memory Care
December 30, 2012
Have visited with my dad and enjoyed ...
Have visited with my dad and enjoyed a lunch with the Director. We like Parkway Gardens but they feel Dad would do well at Assisted living but his doctor thinks he should be in Memory Care. He is currently at Cedarhurst of SHiloh in Memory Care and is not happy there.
A Place For Mom Customer - Toured community
Memory Care
December 27, 2012
I love this place. I had such a warm ...
I love this place. I had such a warm and fuzzy feeling when I left there.
Neighborhoods around Parkway Gardens Senior Living
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.
Frequently Asked Questions about Parkway Gardens Senior Living
Parkway Gardens Senior Living offers Studio and 1 Bedroom. Learn more.
Call (618) 589-8773 to reach a resident at Parkway Gardens Senior Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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