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28301 Franklin Rd, Southfield, MI 48034
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Linda N
-
Resident/client
4.0
This place has many pros
I like it I think it’s a good community. There are many pros here, and only one con that I can even see there are libraries and classes trips and Theatre the office has treated me kindly I like it my only con is the laundry room. They don’t have enough of them. They are too far away and they are not working properly. I didn’t know that when I came had I known, I probably would’ve made a different decision because the laundry facilities was number one on my list of things I had to have in order to move somewhere. I would not have moved here. Had I known the laundry were so bad they are not enough of them and if you go to the B building. There’s not even one over there at all and only one in every area, only 2 in the whole building For everyone and they don’t work properly they take your money. It’s too bad because other than that it’s a great place. Had I known what the facilities was it would’ve been a dealbreaker. I really hope they correct that if they do it would be good.
About the facility Park at Franklin
The Park at Franklin has proudly served the elderly of Metro Detroit since 1978. Over twenty years of experience have taught us that today's seniors want more choices and are leading a more active lifestyle than generations before. That's why we created a community filled with options. Park at Franklin, located in Southfield, Michigan, is a retirement community offering Independent Living, Assisted Living and Memory Care on an intimate senior campus. Park at Franklin is located just minutes from shopping, dining, entertainment and healthcare. In this small, but friendly atmosphere, we offer extraordinary cuisine, fun events, interesting classes and unsurpassed customized care. Choose from affordable studios to spacious two-bedroom apartments, wonderfully appointed with a kitchenette, living room and bathrooms. Residents of Park at Franklin enjoy services and amenities that support a carefree, fun-filled lifestyle. Our on-site amenities include an outdoor gardening area and gazebo, well-stocked library with computer center, creative arts studio, bistro lounge for cards, entertaining and more, cinema, wellness center as well as an elegant dining room with private dining available in addition to Sid’s Place, a quaint café serving delicious lunch options.
Senior living options offered
Independent Living
Pricing for Park at Franklin
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Independent Living
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Park at Franklin
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Compare
Park at Franklin
28301 Franklin Rd, Southfield, MI 48034
Hutcheson Manor
21620 Middlebelt Rd, Farmington Hills, MI 48336
Brookdale Southfield
25800 West 11 Mile Road, Southfield, MI 48034
Imperial Senior Suites
27600 Franklin Road, Southfield, MI 48034
7.8
Review score
141 reviews
7.8
Review score
141 reviews
5 star
31%
4 star
35%
3 star
17%
2 star
8%
1 star
9%
10
Review score
48 reviews
10
Review score
48 reviews
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
9.3
Review score
80 reviews
9.3
Review score
80 reviews
5 star
50%
4 star
39%
3 star
6%
2 star
4%
1 star
1%
9.0
Review score
88 reviews
9.0
Review score
88 reviews
5 star
42%
4 star
26%
3 star
13%
2 star
6%
1 star
13%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Independent Living
Care types offered
1
Independent Living
Amenities at Park at Franklin
Healthcare Services
- High Acuity Care
- Memory Care
- Staffing & Ancillary Services
- Diabetic Care
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Guest Meals
- Restaurant Style Dining
- No Sugar
- Meals Provided
- Special Dining Programs
- Room Service
- Professional Chef
- Vegetarian
Room Amenities
- Bath Tubs
- Wheelchair Accessible Showers
- Ground Floor Units
- Full kitchen
- Kitchenette
- Handicap Accessible
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Property Convenient to Public Transit
- Transportation at Cost
- Uncovered Parking
- Complimentary Transportation
- Resident Parking Available
Pets
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Common areas
- Central Fireplace
- TV Lounge
- Computer or Media Center
- Barber Shop
- Meeting Room
- Beauty Salon
- Indoor Common Areas
- Library
- Outdoor Common Areas
- Outside Patio
Recreational areas
- Piano or Organ
- Movie or Theater Room
- Arts and Crafts Center
- Fitness Center
- Billiards Lounge
- Game Room
Services
- Beautician
- Housekeeping
- Grocery Shopping and Errands
Languages spoken
- English
Activities
- Live Well Programs
- Art Classes
- BBQs or Picnics
- Quilting or Sewing Club
- Tai Chi
- Wine Tasting
- Birthday Parties
- Live Musical Performances
- Forever Fit
- Wii Bowling
- Educational Speakers / Life Long Learning
- Brain fitness / Dakim
- Community Service Programs
- Live Dance or Theater Performances
- Holiday Parties
- Cooking Club
- Jewish Services
- Happy Hour
- Catholic Services
- Bridge Club
- Stretching Classes
- Gardening Club
- Intergenerational Programs
- Activities On-site
- Resident Band or Musicians
- Day Trips and Outings
- Other Religious Services
- Cards / Pinochle Club
- Visiting Chaplain or Priest
- Water Aerobics
- Bible Study Group
- Book Club
- Visiting Rabbi
- Pet-focused Programs
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Devotional Activities Offsite
- Trivia Games
- Community Service Organizations
- Activities Off-site
- Walking Club
- Karaoke
- Light Therapy Programs
- Cooking Classes
- Dances
Reviews
for Park at Franklin
7.8Review score141 reviews
Write a review5 star
31%
4 star
35%
3 star
17%
2 star
8%
1 star
9%
A Place for Mom has scored Park at Franklin with 7.8 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Park at Franklin has 141 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.7
Friendliness
3.9
Care Services
3.7
Staff
3.8
Meals & Dining
3.1
Activities
3.7
Value for Cost
3.6
A Place for Mom has scored Park at Franklin with 7.8 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Park at Franklin has 141 reviews with an average "overall experience" of 3.6 out of 5.
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1-20 of 141 reviews
Anonymous - Resident/client
Independent Living
August 5, 2024
Review for Park at Franklin
I wouldn't recommend this place to others. I'm in the process of looking for a new place. My additional comment is that I'm looking forward to moving.
Anonymous - Family/friend
Independent Living
June 7, 2024
Review for Park at Franklin
It's a very friendly place.
Anonymous - Family/friend
Independent Living
April 30, 2024
Park at Franklin review
I wouldn't refer anyone there; they had a horrible bed bug infestation and it took them forever to get the right type of exterminators out to treat the problem!
Also, during the coldest part/week of the winter; the heat was out for a full week and all they said to the residents was they can buy space heaters for their apartments, they did not compensate them in any way for these major issues!!
They are the worse!!!
Please don't refer any other seniors to that place!!!!
Anonymous - Family/friend
Independent Living
March 15, 2024
Review for Park at Franklin
She was happy with the activities but this was not worth the cost and I would not recommend this place in a million years. It's not clean, trash in hallway and overflowing garbage in dumpsters all around the property, they have bed bugs in several units, staff is not friendly, she doesn't use care services and wouldn't use them if we had to.
Linda N - Resident/client
Independent Living
February 27, 2024
This place has many pros
I like it I think it’s a good community. There are many pros here, and only one con that I can even see there are libraries and classes trips and Theatre the office has treated me kindly I like it my only con is the laundry room. They don’t have enough of them. They are too far away and they are not working properly. I didn’t know that when I came had I known, I probably would’ve made a different decision because the laundry facilities was number one on my list of things I had to have in order to move somewhere. I would not have moved here. Had I known the laundry were so bad they are not enough of them and if you go to the B building. There’s not even one over there at all and only one in every area, only 2 in the whole building For everyone and they don’t work properly they take your money. It’s too bad because other than that it’s a great place. Had I known what the facilities was it would’ve been a dealbreaker. I really hope they correct that if they do it would be good.
AR - Family/friend
Independent Living
January 19, 2024
While Not Perfect, Overall a Nice Place to Live
The building residents are very friendly. There are some building connectivity issues with the internet. The buildings front office provides easy access to residents for food delivery, and other service providers during business hours. I liked the fact that the utilities are included although the thermostat just allows you to adjust the heat from high to low, to off. There is no temperature control for heat or A/C.. This is still a big savings. The location of building was central. The maintenance team has been very prompt in responding to concerns when the complaint is filed online.
Anonymous - Family/friend
Independent Living
November 2, 2023
Review for Park at Franklin
Needs more security, staff and better house keeping. We picked this community because of the cost, and it was close to me.
Anonymous - Resident/client
Independent Living
September 6, 2023
Review for Park at Franklin
The staff and the atmosphere were welcoming. The 1st floor was enticing. Nails & hairdresser in residence. Food services in-house with payment. I would tell a friend to do more research. Security is very important, and none is provided. These apartments are very pricey.
Response from Park at Franklin
September 8, 2023
Hello. We are happy to hear that you enjoyed the staff, atmosphere, and amenities throughout the community. Our apartments are offered with options of what can be added on to make sure our residents only have what they would like to be included. We would love the opportunity to talk to you more to learn about your concerns and what we can do to help. Thank you!
Armisha D - Family/friend
Independent Living
August 25, 2023
The Best is Yet to Come!!!
The dinning Rooms at Park at Franklin were nice! Outstanding.
Anonymous - Family/friend
Independent Living
May 9, 2023
Friendly supportive staff
When it comes to the meals and medication, they were often late due to the staffing shortages. The people in assisted care however respond to requests quickly for most of the time. Based on our experience so far we would recommend the Park at Franklin community to other families.
Rochelle - Family/friend
Independent Living
March 31, 2023
Staff, family, and community are an entire TEAM.
The staff was friendly and sincerely interested in the well-being of their residents. I appreciated how they worked together with the family as a team. The appearance and cleanliness of the building definitely captured my attention. It was very peaceful.
Anonymous - Toured community
Independent Living
March 24, 2023
Pleasant Tour
We toured Park at Franklin and it was a good facility. The tour was very pleasant. The cleanliness of the facility was good. The friendliness was good, also.
Anonymous - Toured community
Independent Living
February 6, 2023
My tour of Park at Franklin
I toured this community and everything was good. Cleanliness and friendliness were good, also!
Sharon B - Family/friend
Independent Living
January 30, 2023
Don’t do it
They were very friendly when moving in . Once the lease was signed, never could get anyone to answer the phones. My loved one was in assisted living. Had to go to hospital. When she was returned there was no one there to let her in. She had to go back to the hospital. Until the next morning. I live out of town, and couldn’t bring her back. Once we weren’t happy had to jump through hoops to get out of the lease. Have to get something from doctors stating she can not be alone, which she was in assisted living which made no sense.
Hopefully the new management team will do better
Response from Park at Franklin
February 2, 2023
Hello! My name is Duy and I am the Director of Marketing over Park at Franklin. I am part of the new management team that has taken over the property. I am sorry to hear about the challenges and lack of communication that you encountered. I am more than happy to speak to you more about this and see what we can do to make this right. If you reach out to our Central Office directly, they will connect you to me and I would be grateful to learn more about your experience so we can improve.
Thank you.
Marge - Family/friend
Independent Living
January 27, 2023
Love this place!
Per all my ratings above, this is a great place. I visited four different places and just kept coming back to Park at Franklin. I I liked the brightness and friendliness of the community, and I liked the ease of them showing me things and answering questions. That was very impressive to me. The apartments are very roomy, with lots of storage. My loved one has four big closets, when most places had one, maybe two. You get a lot of bang for your buck - they offer a lot for the price. I would highly recommend them!
Anonymous - Family/friend
Independent Living
December 2, 2022
Family Is Happy Here
This is really nice community. The staff and residents are nice and friendly.
Nicole - Family/friend
Memory Care
September 14, 2022
Roaches
Only the main building/entrance seems to be maintained. Other buildings/entrances lack the same maintenance and cleanliness, specifically building B. Once the sales team signed the lease, it was VERY difficult to get ahold of anyone for problems. I’ve noticed many of the reviews refer to “The Fountains.” Be aware there is a new management company with a seemingly different standard. We were making plans to move my family member out the same day we were moving in. She was only there for 2 weeks (in assisted living). Upon moving out, we noticed roaches. The staff seemed unsurprised when we mentioned it. The hall has new carpet and paint, but the conditions are still dirty.
Irene G - Family/friend
Independent Living
September 2, 2022
Happy with our choice
We went with Park at Franklin because of the convenient location and also the manager was very thorough in explaining everything to me and I appreciated that - it was not like she was trying to hide anything. I would recommend the facility to others looking.
anonymous - Toured community
Independent Living
April 5, 2022
Tour experience
When we came for our tour they were in the middle of renovations so it was going to look very nice once they were all done. For us the apartments were too small and it was just not the right fit for what we were looking for.
Anonymous - Resident/client
Independent Living
March 23, 2022
If You're a Senior Citizen and You Want Want to Act Like A Senior Citizen Don't Come Here
This has been a good experience for me at Park at Franklin. The staff at the front office is really friendly to work with.
There is movie day, popcorn day, trips to the store, exercises classes, live music, and more for activities for the residents to choose from. They even provide a calendar of activities to the residents.
The apartment I have is good for me and there is even a terrace on some of the apartments.
I don't care for the fact that the staff will just come into your apartment unannounced. There is new management so we will see if this will change.
Neighborhoods around Park at Franklin
See what the neighborhood has to offer and what’s nearby:
Frequently Asked Questions about Park at Franklin
Park at Franklin offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Park at Franklin 7.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (248) 353-2810 to reach a resident at Park at Franklin.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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